Great locally owned Hardware! Very friendly and go the extra mile to make sure you get what you…read morewant. So refreshing after visiting a big box store!

Your old school hardware store where if you want some obscure part tool etc they have in a small…read morestore environment. You can get good help; staff is knowledgeable.

After cutting through six "medium metal" blades in an effort to cut through a steel bolt, we…read morefinally decided it was time to get the right tool. Heading to Ace Hardware instead of a big box was pleasant and they absolutely have tons of stuff here. I can't think of anything that they DON'T carry here. We figured out what to buy, found an employee to open the case, and I'm now the owner of two reciprocal saw blades. We brought them back to the house, mounted the first one and within two minutes, bam, we're through the bolt. That's called using the right tool for the job! Friendly service, reasonable prices (everything's expensive these days!) and a tremendous selection. I have no doubt that I'll be back to Dg Ace Hardware the next time I run into a problem and need a new tool. [Review 20266 overall - 1768 in Florida - 1243 of 2023.]

I am very disappointed with the services! Only one employee was helpful. Young female! Sorry, I…read moredidn't catch her name. The other men employees judgmental and unhelpful. Waited by the lock cabinet for 10 minutes after we asked for help. I don't like to name drop, but I'm the great granddaughter of Arthur Losey. In the 80's and 90's he was well know by the owner! To top that off, the shameful treatment we received we chose ACE we only received because we didn't want to give the big box stores our business.

Unlike the big box stores where eye contact means staff might have to acknowledge your existence,…read moreAce leads the way in what a retailer should be. Old school , friendly help, where customer service is the norm not the exception like the big box. Clean, organized and yes if you are just a home owner working on projects not a contractor , you definitely appreciate the service. And earn reward points for items purchased and get valuable coupons and discounts for items you'd buy anyway. I love it.

I went to this Ace store yesterday. Only needed a few items. Every person in this store is…read morepleasant, outgoing, knowledgeable and friendly. If this store has what I need, I have no reason to go to a big box store. The people here are phenomenal. Other businesses could learn a bundle by visiting this store and see how they operate. Thank you to the staff at this store. Also I received a discount for being a veteran.

2 toilets in my condo crapped out at the same time…read more I stopped in and the service was a success! Great service and very efficient! I'll be back! Thanks

Great service and friendly help. Gave me terrific advice and products are very good quality. Highly…read morerecommend.

One of the best things I like about this hardware store is it's a local hardware store which has an…read moreabundance of staff, they are very helpful and they have a great sense of humor. Oftentimes we go to big box stores like Home Depot, Lowe's and other bigger hardware stores but they don't have the staff to handle the amount of customers that come through their store. This store has an abundance of staff that are helping and the selection of items from pet supplies, to pool and spa equipment, to hardware and grills is very impressive.

This is an update to my first review. After several emails and a little more time then I had to…read morespare I did receive a full refund and was not required to return the product that was shipped to me. The refund was the correct action for the company to take, but I would have ben happier to have received the product that I ordered. I place an on line order for 3 sheets of 3/8" x 2' x4' plywood. The package arrived quickly, but they shipped the wrong product. I received 10mm x 2'x4' sheets. They are actually .470" almost 1/2". The shipping label has my correct order on it, but each sheet is clearly marked 10mm. I have sent several emails asking how they will resolve the issue and always get the same answer "we're looking in to it". I did not order 10mm thick boards, I ordered 3/8" and now I'm stuck with product I do not need.

Local small hardware store. Their staff is very helpful. I like when I can patronize the local…read morelittle man.

Several heavy duty metal doors and hinges were supplied by Fields Door & Hardware Inc. Customer…read moreservice was good.

I go to that store often. When I walk in I am usually met my a staff member. I tell them what I…read morewant or what i think I want. They take me to the isle where i find what i need If i am not sure what i need i tell them what i want to do, and they help me figure out how to do it. Great friendly staff.

Called to verify key cutting service for a vehicle…read more I get there after 25min drive and manager Betty, will not cut the key. I was willing to pay the cost for the service. Very rude and unhelpful! I do not recommend!!

Each ACE Hardware is independent owned and operated as retailer-owned cooperative. This means your…read moreexperience may be different at different location. We were in the neighborhood and went in Gavin's ACE hardware near San Carlos Blvd and Kelly Road. As you walk in, you know quickly, this is a fully size store with the feel of "Old-fashioned General Store" with everything available. You can get hardware to paints, cooking grills, fertilizers and many other items. Today, we went in and the staff are very knowledgeable and helpful as always. Excellent service here! We loaded up with fertilizers, feeds, and home artifacts and returned to our summer project. By the way, there is a food truck , Sabor De Mi Tierra, offering Empanadas, arepa, Salchipapa and burger. Wish the Gavin family great success on their reopening of ACE Hardware in Fort Myers Beach!

I love Gavin's. The personal service is outstanding. The…read moreemployees are knowledgeable and always willing to share what they know with customers. Best hardware store in Fort Myers.

There is nothing wrong with the Lowe's. The only negative to me is getting in and out of the…read moreparking lot. Otherwise, their service is good, they have a wide selection of anything you need from a garden/hardware store and they are moderately priced. Today I was looking for a larger pot for a plumeria plant I have and I also needed potting soil. Their selection of pots was good and I found one that will work well. And it was marked at a reasonable cost. I also appreciate that Lowe's provides a military discount. Once your details are in their system, it is automatically applied.

I bought kitchen cabinets from Lowes Kraft maid cabinet. My order was over $18,000…read moreI received order with 1 missing cabinet, I am being told 3 weeks for their mistake to put this cabinet in production. This will not allow us to have a kitchen for another 3 weeks along with the 2 weeks we have lost. This is costing us a fortune eating out along with the inconvenience no stove no water. I expect some resolution ASAP.