I had a very nice time here last weekend. It was my first visit. I stayed two nights. There is…read morefree guest self parking and a valet parking option. The staff were all helpful and friendly. There was someone playing live music at certain times of the day. The room was clean and had a simple but nice setup. The shower had great water temperature and pressure. We had an ocean view room which was worth the extra cost. Waking up to the beach every morning was so satisfying. Reading on the balcony while listening to the ocean sounds and watching the waves was everything that I needed. The hotel has beach towels that are easily checked out through a machine. Beach chairs and umbrellas are available first come first serve to hotel guests which is very convenient. There was a heated outdoor pool, a volleyball net and a few games inside. We ate all of our meals at the hotel. We ate at the grab and go food spot. I ordered the feta and spinach croissant, a chocolate chip scone and a cappuccino. We also ate dinner at the latitude 30. I ordered a ceasar salad and calamari. For breakfast at latitude 30, I ordered the French toast dish that comes bacon and I ordered a side of eggs. We also ate at the fine dining restaurant onsite where I ordered the seared scallops dish and the vanilla crème brûlée. All of the meals that we ate at the hotel were very tasty. The restaurant staff were all kind and the utensils were spotless. I believe food may have also been served at the bar near the pool, but I didn't try any food from there during my visit. I really had an enjoyable time at this hotel and I plan to return in the future.

Beautiful resort! Clean and well kept. Rooms were nice! We had adjoining rooms traveling as a…read morefamily of four and that was a great option. Wonderful view from the room. Pool was nice. Live music every day by the pool was awesome! And talented performers! The beach itself is right behind the resort and has the softest sand. Wanted was rough but we were still able to get in a slash around and jump some waves. The property was recently purchased by new owners after being owned by sand owner who opened it in 1987, which is impressive. Mervin in the restaurant was kind and friendly and been there 12 years. Glinda in the restaurant was the SWEETEST lady there. She maker the omelettes. (Get the omelettes!! Yum!) John and Greg are great pool side bar tenders. The gentleman at the lobby bar was also friendly and attentive, we didn't catch his name. The list of things we wished were different is short. Could have used speakers playing music during the times at the pool when there wasn't live music. Wait times in the restaurant were long. (Food was hit or miss...not horrible but mostly unremarkable... However the spinach dip at the casual restaurant is off the charts and the wagyu steak at Voyagers is incredible!!) We cannot say enough about the marvelous staff. We will definitely be back! We wish them luck in this transition.

The Lodge is the best hotel in the GS/Orange Beach/Pensacola area. Why?…read more 1. Location: On the beach, in Gulf State Park, Orange Beach and OWA both only a few miles away. 2. Love the amenities here: Two pools, two restaurants, nice coffee shop, Dragonfly (outdoor bar and grill), and good fitness center. 3. The Lodge has 3 sections for the guestrooms. Five floors each. Rooms are nicely appointed, clean, and comfortable. Even numbered rooms face the beach. Can't say enough good things about this hotel. Beautiful lobby, numerous places to sit and relax, big parking lot by the convention center side of property, valet service available.

The ONLY place to stay in my opinion. We had 2 rooms, both ocean views, one king w/bunk bed that my…read moreson loved & one king suite. the suite had a kitchen area - u gotta request a microwave but it made it sooo much easier with kiddos for snacks ect. There is not another resort like this in the area. great staff ! ADORE Hannah! She took care of us above and beyond being diamond members. We will be back again and again! Food , pool service... distance to beach- all great! my 90 yr old grandmother loved having Mauricio in the valet / bell stand help her. He was so loving, patient & gentle with her. thanks to all the staff!

The staff, especially the starters/marshals/cart guys were friendly and funny. The course was in…read moreexcellent shape. Practice area was huge and spread out so people weren't on top of each other

IN. FREAKING. CREDIBLE. GOLF COURSE. This Club caught our…read moreattention driving in to town immediately. We started with breakfast, then booked a round of golf for the next day. The staff in the restaurant, the Pro Shop and especially the gentleman starting us off on the Course were all so welcoming and helpful! Range balls were included which was a nice surprise and the Cart was loaded up with towels and tees for us upon arrival. The seats were so comfy! I cannot say enough great things about this Club.

The tram ride was great I saw the fridge on wheels a.k.a. a cyber truck. there's multiple pools and…read morethey're all fun. The waves are good for boogie boarding at the beach and the beach was fun.

Came here for a family vacation getaway. So many fun activities here for all ages and time of day…read more Three different pools, work out gym etc. close to the beach only walk like five mins from our house we rented. Some nature action to talk I've birds or turtles or fish. Was fun getting ice cream at the food trucks and played corn hole. Live music.

Great stay with family for the 4th of July Weekend. As always, our accommodations were…read moreexceptional: Sub Zero fridge/freezer, stove with a built in grill, microwave and oven built into the wall, wet bar, and a wrap around balcony that offered a balcony view for all four bedrooms, plus a wealth of outdoor furniture. We appreciated the quiet hours (for the grandbabies), and the staff was more than accommodating. We had to get assistance from an outdoor maintenance worker when we arrived because the garage map was confusing. He showed us where our spot was with no problem. We will be back to Gulf Shores and look forward to staying at either Caribe or Turquoise, their Sister Resort. Until next time!

Is is great. The rooms are nice and there is a great view of the ocean from the balcony.read more

This was our family's first time staying at Best Western Premier - The Tides, even though we're…read moreregular visitors to the Orange Beach area. We wanted to arrive a couple of days before checking into our condo, so we booked a two-night stay here, and we're glad we did. The hotel is on the smaller side, but that's actually part of its charm. It's centrally located in Orange Beach, making it easy to get to restaurants, attractions, and shopping. The beach access is unbeatable, and the views from the dining area are absolutely beautiful. There is a pool, but it's fairly small. Since the entire property is smaller than many beachfront resorts, you won't have a ton of privacy around the pool. On the plus side, it never felt overcrowded, which made for a relaxing stay. One thing I definitely recommend is eating breakfast here. It was excellent and a great way to start the day. They also serve pizza in the evenings. It's a thick, almost Chicago-style pizza, so just know what you're ordering. The flavor was fantastic, and one pizza was easily enough to feed our family. Our room was a huge hit with the kids. It included bunk beds, which they were so excited about, along with an Xbox, a desk, and a large flat-screen TV. It really felt like the hotel had families in mind. The lobby gift shop was also surprisingly well stocked with snacks, drinks, toiletries, and even common medicines you might need during your stay. Overall, this is a fantastic place to stay if you're looking for an extra night or two in Orange Beach before or after your main vacation. I'd gladly stay here again. My only suggestion for the hotel: since you're serving that delicious, hearty pizza, it might be worth stocking a few antacids or Tums in the gift shop too! 10/10--highly recommended!

WARNING NO COFFEE... is this a thing now ??? I'm older than…read moredirt and have never been arrested, yet was approached by a security guard this morning as I took a sip of black coffee I got from a coffee pot in the hotel lobby. (I had called earlier commenting about no coffee in the room and was told there was a coffee bar in the lobby... never any mention of a charge) Mortified, walletless, not knowing what to do, I dumped my coffee in the waste basket and went back to our room. We are staying here for a week so I called to ask how much the coffee was and was told $3.75 a cup. Now our idea of entertainment since my husband can't move around very well is sitting on the deck by the ocean and drinking coffee.... So it's kind of a big deal to us, as it probably is with other seniors and mobility challenged individuals, so thought I'd share. Aside from that the room is nice and the view great, which probably keeps people coming. Also, the pizza we had at the Hotel bar was not very good. So overall nice stay if you pack your Keurig and dine somewhere else.

Perfect! Loved the condo. Plenty of room to spread out and the fishing pier is wonderful. We were…read morein 704E. Can't say anything bad at all.

We typically enjoy staying at IHG properties, but unfortunately, this particular location did not…read moremeet our expectations. Most concerning was the presence of a live roach in our room--clearly visible and captured in a photo. While it stayed still long enough for the picture, the fact that it was moving around beforehand was unsettling. Service was mixed. Upon arrival, the staff was reasonably courteous, but checkout was impersonal--when I handed in the keys, the front desk agent didn't speak, only giving a slight head shake when I asked if anything else was needed. As an IHG Platinum member, I was surprised to learn that the latest checkout time allowed was 12 PM, rather than the usual 2 PM. On the positive side, the bed was comfortable, and the water pressure was good with very hot water available. However, the pillows lacked support, the TV was small and didn't function properly, and the Wi-Fi was so slow it was nearly unusable. Breakfast was average; I was disappointed not to see the egg white omelets typically offered at other IHG locations. We also ran out of lotion during our stay, which has never happened to me at a hotel before. Overall, despite some redeeming qualities, I would not choose to stay at this property again.

Excellent hotel. On our arrival we were greeted by a very nice front desk person, and then by the…read moremanager herself. Very friendly. The room was in good shape and fit us perfectly. Having a full kitchen with a real refrigerator is one of the benefits of staying in a Staybridge Suites. We liked the room (in comparison to the previous hotel room) since it had so many outlets to charge our computers and devices. There was also a nightlight in the bathroom, so we didn't need to brighten the whole room during our nightly visits. This bed was way more comfortable than the other hotel, and the room was truly dark. With no alarm set, we had no idea of the actual time that we woke. And we couldn't hear a thing from the other rooms. We are at the start of a week across the South. This hotel is certainly on our "come back" list! Friendly staff, clean room, nice bedroom, a full kitchen and a good price. Very hard to beat.

Excellent stay here! The bed was super comfortable. The room was very spacious, clean, and had no…read moresmells. The AC worked flawlessly. All staff members I encountered during my three days here were friendly and helpful. The weather didn't permit pool time, but it was clean and pretty to look at, and the view of the beach was nice. Walking distance to so many food places and shopping. Unlike other hotels I've stayed in, the walls were not paper thin so I had no noise disturbances! Big buffet breakfast in the lobby, and a tiki bar outside. What more can you ask for? Except fluffier pillows - these were flat within seconds, but honestly, that would be my only negative and that's not a dealbreaker at all. Next time, I'll just bring my own.

FYI: when you go to check out, there will be parking fees added! The parking fee is not disclosed…read moreon your charges you see when you book. It is a hidden fee that you are charged when you check out. It's $15/night for self parking. It can be found only on the "policies" section, where you have to look for additional fees. Management was very helpful regarding another unexpected matter.

The cleaning staff came in every day to care for our room. They were amazing. We had a lot of…read morethings in our room, never once did I notice that they had touched anything. My sister had rented the same type room for her on the other side facing the beach she has twins ( younger) and got one without a full sized fridge. The price is a little higher than what I would have paid for what it looked like in the pictures. Paint peeling, elevator felt like it would break down at any moment, and the restaurant was not open but for 2 days of our trip. The beach was beautiful and most of the staff were wonderful. I know that the staff is not responsible for the upkeep of maintenance but that is a very important part of service. I would call that poor. Fan in our bathroom did not work and was coming out of the wall. I think the hotel could use a good facelift.

Went early January; off season i guess. Decent rates. Temps around the 60s one day in the high 60s,…read moreWas great. Good parking. Next to the beach. Friendly staff. Get the gulf view of you can. Smaller restrooms. Didnt have breakfast cause they were close that morning. But the dinning area looked great w good views. Had a good stay. Recommended.