I visited Jackson Family Dentistry for the first time today and was very impressed. Having not been…read moreto the dentist in almost 2 years, both my hygienist Courtney and the Doctor, Dr. Heffter both made me feel comfortable and explained everything going on with my oral health in great detail. All the ladies up front including Abby and Dixie were very professional and friendly. I will continue to come here for all my oral health needs.

Doctor Kowalski and his staff are absolutely phenomenal. I have a severe case of PTSD that has kept…read moreme from getting dental work for the better part of two decades. I have met with a few dentists over the years only to flee their office before I could even be fully examined. I have huge issues with laying down in vulnerable positions or being touched by strangers. My teeth were in very poor shape by the time I finally steeled myself to try once more at Jackson Family Dentistry. The staff was so kind, understanding, and gentle. They did everything to put me at ease for my exam. Dr Kowalski was the first Dentist I have felt comfortable with in 20 years! He managed my ptsd with respect and compassion, and removed my wisdom teeth so gently and quickly. I had almost no pain in the recovery. His kindness, professionalism, and skilled, gentle hands provided me with the assurance and trust I needed to go back in for the major dental work, including 4 crowns and a root canal. These were separated into 3 almost 3 hour appointments. Because of Dr Kowalski and his incredible bedside manner and tremendous skill, I have been able to receive the dental care I have needed for TWENTY years. Let me make clear, I do not have dental phobia. I have severe PTSD which was making it impossible to lay down in a dental chair. This man went above and beyond to create a space of trust and security so I could get through my treatments. I NEVER in my life thought that could be possible. His work is flawless, my crowns look amazing, and he did it all without putting me through any more trauma. I do not have dental insurance and his team offers a significant discount when paying out of pocket! If you are a soldier or anyone suffering from PTSD, I highly recommend Dr. Kowalski. He has been the first dentist to gain my trust and I would be walking around with very unhealthy teeth without him. This man is truly a blessing and has the skill to take care of you without excessive pain or complications after surgery. I was shocked how little pain I was in in the days following each procedure. Thank you from the bottom of my heart Doctor. I cannot stress enough how brave this man was to take meon as a patient.....I went from shaking, teary, ready to swing on anyone who touched me, to a calm, let's do this patient in less than 4 visits. Thank you Doctor Kowalski and your amazing team. I could never have done it without you. You do amazing work, and your disposition and integrity have earned my respect and more than that, my trust. I am writing this for anyone seeking a dentist with extreme phobia or PTSD. Truly, Dr. Kowalski is at the top of his game!