My family and I have been patients of Dr. Carl's for several years. I cannot begin to express how…read moremuch of a valued member of our family he and his staff truly are! We have several members of our family with very specific health needs and Dr. Carl and his staff keep us up to date so we don't have to remember all of the details! They take care of it for you. Making appointments is as easy as can be. Prescription refills are always checked and evaluated and dispensed appropriately. Cathy is the lead nurse and she is always super organized and extremely helpful and communicative! Colleen is such a sweet and welcoming member of WellcomeMD. I always love seeing her face!:) Heidi is fabulous on the phone and great with communications. She gets the job done! But when it comes to your health, your relationship with your doctor, it's an intimate dynamic because it requires clarity and trust on the part of the doctor and patient. Dr. Carl is so relaxed that he puts his patients at ease immediately. He is thorough and goes through all of your blood panels with you one-on-one and makes excellent suggestions and also is complimentary if he feels that you are doing well. He will prescribe supplementation only if it is reflected as needed in your bloodwork. Personally, my blood pressure zooms up every time I go to the doctor. But with Dr. Carl, he brings it back to normal and puts me at ease. Obviously, my entire family and I are fans of WellcomeMD. I recommend Dr. Carl and Dr. Colfer to everyone I know! As an aside, we drive 1.5 hours each way, just to be a part of their practice. They are THAT good.

If you have $2,500+ to throw away, go ahead. Trying not cry that I did. I was desperate for help in…read morecoordinating care and finding out what is causing severe health issues. Instead, specialist appointments all over the place (need a spreadsheet), less central/ coordinated than ever, and yet another thing to manage, as reminders to contact Wellcome for x, y, z are needed. Worst of all, still no answers. Still no genetic or allergy testing. Zero discussion or advice about supplements, etc., which I expected would be forefront. It's just a pcp gatekeeper, like when you had a pediatrician. Now looking for a new pcp coordinated with specialists (perhaps VCU), somewhere with expertise in areas of need. And sadly (trying not to be sick over it (pun intended)), still have months on the Wellcome contract ($$$ :( ).

I feel compelled to share my positive experience about this practice - especially Kedron Walsh P.A…read more and her team. I have been going to her for some time, and she consistently is kind, listens well and is very thorough. Truly I couldn't ask for any better, Also, Kedron has a delightful personality that makes me laugh. Kedron is a gem whom I deeply appreciate. In addition, the lab team is always efficient, thorough and courteous.

Dr Rolfe is an angry young man that needs to find a new profession. Within 60 seconds of meeting…read morethis gentleman he called me a junky. He then lunged at me like he was coming at me physically before screaming down the hallway I was not welcome back ever again. I've been seeing real doctors for 15 years there.

Dr. Boggs is a wonderful young woman and physician, and an even better diagnostician. She's…read morefriendly yet firm in challenging you to live a more healthy lifestyle.

Dr. Boggs is a wonderful and caring doctor. So glad I have her. This entire center is run well and…read morevery comfortable to come to.

I had a mohls surgery today. Dr. Raunch and her team did a great job. Very good experience and I am…read moreso glad I chose her to do my surgery. Thank you all in the office. Marie

Went in to have them look a spot on my cheek that was a bit disconcerting and before I knew what…read morewas happing the nurse/PA/? was zapping something on my forehead with a laser. She said the spot on my cheek was nothing but was happy to charge me a few hundred bucks for whatever she did to my forehead. It's now 2 years later and the spot that got zapped has turned red and will not heal. I did not intend to leave a review today. I was searching for a dermatologist to take a look at this new problem area and ended up here.

Best staff and practice that provide excellent care!!! I…read moreappreciate the kindness and support I receive every time I go for my appointments.

DR. WEIN is wonderful, he really cares and takes the time to help you. he is thorough and…read morecompassionate. he phones you right away if there is a problem . partner md is the answer to my health concerns. dr. wein is the best.

I was in a severe car accident in July 2020. I suffered from a concussion, mild TBI, vision…read moredisturbances amongst other injuries. Before being referred to Dr. Theis I had been in concussion therapy with Sheltering Arms but plateaued. After starting therapy in October 2020 with Dr. Theis and vigorously doing the exercises she gave me every day, I started to see slight improvements each week. She is compassionate, knowledgeable, patient, positive, reassuring, helpful and most of all trustworthy. She brought a sense of calmness to me in a very chaotic and unknown time in my life. She spoke to me in layman's terms and explained anything I didn't quite understand in detail. Hands down, if you need a Neuro-op, CALL HER OFFICE. If I could give her 10 stars I would! Here we are 6 months later and we said our good byes as I am released from her care which is something I never felt would happen when I first started!

The office is located in a business center with plenty of parking. Inside, the office was…read morecomfortable and clean. The service, however, left more to be desired, especially from medical professionals. My check-in felt methodical and unfriendly. Then, it was lost in translation between the front desk and the medical staff. No one bothered to apologize for the extra 30 minute wait. While I was waiting, I overheard a patient saying she was there, by phone request, to sign a document. After receiving the same methodical, unfriendly service, she was told they couldn't find the document, but IF they found it, they would call her back. After she left, they made negative remarks about how it had been several days since they called and she was 'just now' coming into the office. Then, I heard the same person who was supposed to call when she found the document say she found it, IF the patient calls back. I wanted to yell "BUT YOU SAID YOU'D CALL HER!!" I also overheard several other phone calls regarding patient's issues. On my first visit, I overheard the medical staff chatting negatively, almost gossiping, about patients, too. Anyone heard of HIPAA? Once I was called back, I felt the friendliness and professionalism continued to be lacking. I feel that Dr. Habib did not do a good job of actually listening to me, but instead seemed to only pick out bits and pieces of what I was saying and proceeded to go off on a tangent, to the point that she offered a prescription for an antidepressant which was completely unrelated to my medical issue. We never even discussed my lab results (of which some tests were left off the lab order) which was WHY I WAS THERE, before she suggested I make an appointment with a specialist. I told her on my first visit, I no longer wanted to see a specialist, because they didn't focus on the whole person, i.e., why I made an appointment with Internal Medicine in the first place. I want to figure out how to get ALL the dominos in order, not just one of them. But, per usual, she didn't listen then either. When I mentioned I'd need a medication refill, she told me I'd be okay if I went a little while without meds until I could see the specialist. I felt the lab work and both appointments with this office were a complete waste of my time. IMHO, steer clear of this medical office. The patient is NOT the priority.

I came to have MOHs surgery. Dr. Padgett is a great doctor. She explains everything and has lots…read moreof experience. She one of only 5 doctors in Richmond with this speciality.

Very knowledgeable and caring. Highly recommended. I am an octogenarian and have been with him for…read moredecades

I used to be a patient of Dr. David Stein's until December 2024. My care was terminated without…read morewarning and the excuse given was failure to establish a provider patient relationship. How can this be true when I had been a patient for 10+ years. I got labs, referrals, letters from him and his office. I believe my dismissal was retaliation because of wrongful behavior towards my partner. The termination came in a letter unsigned by The Physicians of Commonwealth Primary Care. I never did anything to cause this behavior towards me. What did I do so bad to be treated this way? Now, I am scrambling to find care. Dr. Stein is not the honorable person I thought he was. Stay away from this practice.

A no star rating is not possible. The front desk staff for primary care were horrible, rude and…read moreworthless. Possessed terrible manners with zero customer service skills. Showed a considerable lack of empathy and compassion. Very gossip oriented group who did not care if you were within hearing range of their hateful comments about patients and potential patients. Let us hope they are not representative of the medical staff. Bon Secours, you need to fire the current staff and begin again.

The absolute worst!!!!! It takes months to get an appointment. I finally got an appointment, waited…read moreFOUR MONTHS for my appointment, only for them to tell me the day of, the doctor wasn't going to be in and I will need to reschedule. He's still not in. I needed a medication refill. I sent my refill request in only for a lady named Annie to write me a message in MyChart and tell me they can't fill my medication until I have an appointment. What am I supposed to do! These people are insane, incompetent, unprofessional and unorganized.