As a loyal customer for two generations, I'm very…read moredisappointed in the service received from Walden's the past few service appointments The main reason being the lack of communication when a repair estimate that was requested more than once, resulted in overpriced parts and labor I would have declined on my older car Walden's proceeded service on the car without giving me an estimate, and without my authorization. It would be obvious to any mechanic that the car may not be worth the cost to repair and should be discussed with the owner Be cautious !

they messed up my tint, lied and said they didn't know it was tinted and refused to fix itread more

A car is a big expense, no matter the make or model. I trust and respect Todd and his team to…read morediagnose any problem accurately, and to tell me the right way to fix what issues there are, without any unnecessary additions. I am never concerned that I'm being taken, and that's so important for a woman walking into a car repair shop. I love that they will do a quick check to let me know what issues may be coming up, to let you save up for the expense. I recommend Fred's South County Auto without reservation!

Had a low oil pressure warning light. I replaced the sensor but did not correct the problem…read more Had Fred's Auto check the oil pressure with a gauge. They recorded three pressures: Idle-1500 RPM, 2500 RPM. All reading show good oil pressures. Car is driveable the way it is. Ordered a pressure sensor cable repair kit that we will install later. They folks do great work and did exactly what I requested.

took my car to one auto repair,they charged me for looking at it,but said they could not repair,I…read moreNEED to go to a dealer. Went to speed way,did a very minor thing,with dummy lights,and fixed the warning lights,and said there was no charge,I was extremely pleased,and impressed with there honesty !

Good service . Speedy service…read more Reasonable service. The kind of service that makes you want to go again, when you need service in the future.

They helped me out in such a pinch!! My tire ripped and right before they closed they helped me…read moreswitch it out. So grateful for nice people!! Thank you!

Communication was great and cordial. Compliments stop there. I was overcharged. ChatGPT, Grok, and…read morea dealer service person, said that the repairs should cost between $1200 and at the VERY top $2200. I paid over $3,000. That did include the diagnostic. But some shops waive the diagnostic or at least discount it if you have an expensive repair done. I had used Walter's in the past and found them to be excellent. The Web shows they merged with Steger, but it's now just Steger and they no longer specialize in foreign cars. They provided a loaner, but had I gone to the dealer I would have had a nice ride. The photo shows the clunker with over 120,000 miles with no power steering I drove. Definitely get a second opinion if you want to use this shop. I was in a hurry and couldn't afford to wait.

Absolute professionals. These guys took me in right away even though they were already busy and…read morewere able to get me fixed up and out the door in under 30 minutes. I highly recommend you go to Big Bend Auto Center. Make sure to tell Mike that he is THE MAN!

I had a really good experience here. My car's AC went out (mid July in stl- love that for me) and…read moresearched Yelp for spots to get it fixed. BBAC caught my eye from all the reviews of happy customers, being responsibly priced, and close-ish to my house. I called and made an appointment, they got me in fairly quickly (within 2-3 days). After dropping it off, I received a text with the estimate and okayed it right then and there. I needed a new hose/ ac system. I loved this easy way of communication. It was expensive, but after comparing prices with other spots and doing my research, it was a bit less than what others have been charged for the same. It was ready the next day, and it was so nice to have a fully working ac in the heat again. I've had no issues since. Cars aren't fun to fix and spend money on, but I feel like this was as painless as it could have been. I'd definitely return for services!

We started bringing our vehicles here a few years ago when my son needed a quick safety inspection…read moreto get his car relicensed while he was home on winter break. Benchmark was able to get him in and get the inspection completed within a few hours so we could get the plates renewed before he needed to go back to school. I have always found them to be fairly priced and to do the work they say they'll do. We almost exclusively use them now for our vehicles. We can leave our car/truck the night before and they will have it fixed sometime the next day.

I hit a large tree limb that was lying on the roadway and could not avoid it. Unfortunately, it…read morehit and loosed the engine shield on my Honda. It sounded like a was dragging a large piece of metal down the road. I went straight to my local Benchmark and they fixed it while I waited and didn't charge me a cent! My neighbor suggested going to this place a couple of years ago and I am thankful I listened to her!

Go here! Go here! Go here! Listen, is the attitude of everyone super cheery and fake here?! NO but…read morethat's bc they're busy doing a great job at what they do. I'm not saying they're Not nice, but I will say they're here to do a good, honest, affordable job. There will be no "we treat everyone with kindness" bs here. There WILL be "this is up with your car. We'll have it done as soon as we can" and then you will have a working car again for LESS than the other place. Be prepared to wait a while for an appointment, but know that it is WORTH IT!!!! Bc you can FINALLY trust a mechanic!!! Go here. Don't go anywhere else. Wish I found this place ten years ago.

Have been going to them for my 2000s Toyota for years. Excellent service, front desk is super…read moreknowledgeable and can give solid advice before even driving in. Prices are very reasonable and labor rates are posted in shop. Recently expanded their waiting area and always have a cup of coffee and a story ready. Would advise anyone to call for a second option if your Honda or Toyota is giving you trouble or just need routine maintenance.

Went to Marty's auto for an oil change, antifreeze change and check the brakes. Gary called me back…read moreand told me the oil change was all I needed . He said he checked the antifreeze and it was still good to -50 below 0 and I should wait until my truck hit 100000 miles . They also check the brakes and I still have 60% of the pads left. It makes me feel great about the integrity of the shop that they just don't do work that isn't needed so they can make more money. I truly appreciate it. I like saving money anywhere I can these days . Thanks Gary for all you do.

It's taken a while to write this up. Life gets in the way. I…read moretook my Car to Marty's initially to figure out where an oil leak was occurring. The main problem was the smell of burning oil sometimes so it was obviously dripping on the exhaust somewhere and burning off. After the "diagnosis" I was giving a bill of over $1000 to fix it. Since I had a little extra cash I thought it would be nice to not have to mess with it and let them do it. I just replaced the plugs and intake cover gaskets myself. After the "repair" I still smelled the burning oil smell. I took it back and they said it was a seal on the end of the valve cover that was leaking now (All the way to the exhaust?). So now more money to "fix" that. Here's the fun part; When I picked up my car this time I noticed the hood wasn't closed. No big deal, I'll push it shut. I wish I would have opened it and looked. Fast forward a month or so and time for an oil change. As I open my hood I was shock to see the dipstick for the oil laying up by the windshield. They never put it back in. Looking around further I see that they had broken all the mounts for the upper radiator hose as well as the positive lead from the battery. Both of these were now dangerously close, about a half inch from a pully. No attempt was made to secure them in any way. I had to rig up zip ties. Like I said, I just did the plugs and intake cover gaskets so I know they were not broken. I took pictures of their handywork just in case. I took my car back to them to express my concern, and the fact that the original problem, the burning oil smell, is not fixed. (I'll leave out names) but he was apologetic, offered a free oil change. He assured me that the person who worked on my car "no longer works here". I said I would bring it back when I have time for them to look at it again. Fast forward a month or so and I drop it back by to have the continued oil burning problem looked at yet again. They put it on the lift and after a few minutes a guy comes over and asks me if "I want to see where my oil leak is". You mean what I paid you to fix in the first place?? He proceeds to show me the timing cover leaking, right over the exhaust pipe. Gee. It looks like that was the problem the whole time. The worst part: He says to me, "I'm the guy that worked on this car the first time". So the other guy flat out lied to my face by telling me the guy that worked on my car "no longer works here". Unbelievable. So, they took my money and "fixed" everything except what I paid them to fix. So now, I asked how much is it to fix the timing cover gasket? I was met with "We don't do those here." I swear I thought he was joking with me. They knew they don't do that repair but took my money to replace things they knew would not fix the problem. It's a shame we live in a time where you simply can't trust anyone to do honest work.