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    Sierra Canyon

    3.0 (44 reviews)
    Open • 9:00 am - 6:00 pm

    By appointment only

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    Deposit robbery
    Scott G.

    So it's not a boring personal experience review, here's the rundown: Office manager and assistant (Irlanda and Marie) are honestly very kind and helpful. Sometimes, like anyone, they forget to do certain things or contact you over matters all you got to do is touch base again and they'll make you a priority. Applying was great and even with me having a bad credit score (partner had 740) they were able to get us approve easily and got us going quick. I had no problem with maintenance team or office but just beware of living bottom floor. I had my packages stolen multiple times (they seem to like the electronic hazard sign) and living under someone is terrible no one has decency to put in their screaming kid or stop them from running around upstairs cause they're lazy and dont take em out to play. Honestly people here are ghetto and uncivilized but I guess Jake way across the corner so what did I expect. There are nice people here but mostly central American's that will let the trash bin get extremely full and leave stuff on the ground all around the apartment complex/parking where the trash is. Parking is terrible if you own a truck or SUV don't live here. Our BMW can barely fit in between 2 SUV's we literally lost weight just to get into our cars at 5 AM. I will say the convenience of everything there is nice but between 3-7 dont even think about leaving because you can't get out of that place. So much traffic coming down Sierra makes it impossible to leave. We hated having to go anywhere with a car after 3 it's always full of cars and there's a commercial truck company there so a lot of heavy duty vehicles. Laundry rooms suck cause some work some don't and there are occasional cockroaches in the laundry sadly. Also my apt was riddled with cockroaches and crickets. They don't seem to seal under door's properly so check that before move in. We had a more updated apt but overall still lacked common building practices. Light switches that didn't do anything, light switches that are hidden behind the towel hanger so you can't hang anything there so people can find it, kitchen is outrageously set up so theres only 1 person comfortably able to be there, floors were poorly installed and used glue to keep em down, windows that didn't open properly, even flooring, 2 doors for a bathroom...1 and lastly the door bell was broken lol. I will say this place is not worth it unless you don't make the money to go elsewhere or credit is at 600 and below. I also would not trust the base rent -- due to people irresponsibility the trash, sewage and landscaping/cleaning is crazy. We paid 1925 or something and our bills were up to 2100-2200 range based on fees not including our electric and gas bill which are separate ultimately running the charges up to 2300 just to live there. Lastly, in a sad fashion my last impression by the management company (Hopefully not the office people) stole most of my deposit. My deposit was 1925 along with my pet deposit. My cat did not damage anything and I only installed a TV on a support in the living room. 2 nickel sized holes and I even patched it for them just didn't use paint to color match which I was told was awesome. Irlanda came in for the final inspection. She was in awe on how clean we kept it. My partner and I are in medical so it was just sleep, waking up and eating in there. We didn't plan to stay there so we didn't hand pictures or decor. Literally only installed a TV, walls, floors, bathroom and carpet were immaculate. Irlanda really said it seemed like we didn't even live there. Here we are I am in a much better apt now but we get our return deposit summary and out of 1925 (no exact) we are getting less than $500 back. They charger us $600 for paint... I had no idea they painted 6 other units with our deposit but good for them. Everything else was justifiable but $600 for painting 2 drill holes. Overall I'd live here if you really need to like I did due to work but honestly i'd try to live in Valencia not Canyon Country.

    The speaker that makes our bedroom walls vibrate.

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    4 years ago

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    10 months ago

    Joe Torres has always been quick in answering maintenance requests and has a great attitude!

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    Maintenance technician joe torres does his job well and is a great person, his attitude is always positive towards resolving job issues

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    11 months ago

    Danny and Joe Torres are incredibly skilled and highly effective in responding to work orders promptly and efficiently.

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    Page 1 of 2

    Ask the Community - Sierra Canyon

    Review Highlights - Sierra Canyon

    “Maintenance are outstanding, Rita, Sandra and Jody are really professional and pleasant.”

    Mentioned in 8 reviews

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    Park Sierra

    Park Sierra

    (194 reviews)

    Great experience, were very accommodating and answered all questions. Very pacient and helpful.read more

    Lived here for two years. There's always cars/ebikes speeding down Sandy Dr at all hours of the…read morenight so families of little ones beware. If you end up in a unit along Jake's Way closer to the train tracks, at one point during our tenancy someone shot into the apartments from the street. So pray they put you on the other side. The dumpsters are always overflowing and pretty gross, so many roaches in the garages and parking lots, and one of the sprinklers was pointed at our patio and sprayed our window every night so we couldn't store anything on the patio. From a couple months into our move in to the time we left, the unit living above our garage had plumbing issues causing leaks on the ceiling and walls of the garage and onto our cars. Every time we brought it to the attention of the leasing office, they'd tell us they can't do anything cause the unit would deny them entry and they'd patch it for it to continue leaking a week later. Having sewage on our cars isn't exactly enticing when you have a newborn. But that's not all folks! The ladies at the leasing office don't have a great record log or communication system. When we moved out, we were sent information for prorated rent since we left mid way through the month. The amount was paid and we got a phone call from another gal, Tara(?) who was telling us we owed them money for the remainder of our rent. I had to explain that we were moving and were quoted for a prorated amount and she said nobody added that to our file so she'd put it in our notes. The icing on the cake is we never received our deposit. When I emailed Yesenia and Alexandra, nobody replied (shocker! Kind of like when I'd email about our garage biohazard ) so I gave a call and spoke to Yesenia. She let me know our check was mailed out on June 3, and asked if we provided a forwarding address. I let her know we did since I was looking at the email to Alexandra with it noted - which Alexandra responded to with Yesenia copied, saying thanks for providing it. After being put on hold, Yesenia let me know that they didn't have a forwarding address so they had mailed our deposit check to the unit that we moved out of. Ya, let me word that again, but slower: they mailed our deposit check to the unit we moved out of, 2 weeks after we left. She let me know she'd have to contact the current resident that moved into our unit to see if they received our check and then contact upper management to see if they could reissue a check to us. I insisted that we pick it up from the leasing office ourselves cause I actually have no words. Anyway the pros: location is close to the freeway, there's lot of family friendly/community things in Santa Clarita, and the neighbors are pretty friendly (except for a few that get drunk and rowdy and have friends come over that block everyone else's garage access)

    The Oaks Apartments - Swimming Pool

    The Oaks Apartments

    (157 reviews)

    Recently my girlfriend's came under stress due to a leaky water heater. She called into the office…read morefor immediate support and they sent over one of the nicest people ever. his name is Bill and he's one of the maintenance people at the Oaks Apartment. He arrived with a smile and the best people skills I have ever encountered with anyone. He put us at ease about the issue and went right to work. It turns out it was actually our above neighbors who had a leaky water heater and it was dripping through the Sheetrock ceiling and landing on ours. It took him a hop, skip, and a jump and before you knew the problem was solved. He patches up the leak and we avoided damage to our belongings. Really happy with Bill. He is a legend and having him taking care of maintenance issues will always be a breeze. We love you bill!

    Received a Email that The Oaks have ANOTHER leasing special this Saturday, the reason why Tenants…read moreare tired of the Nonsense in the Leasing Office, ack them about the Fair Housing Rights, Disabled or tenants over 55, you might want to call Corporate about this, & Oaks got Sued for charging late fees, The Oaks had to pay out, If your thinking about moving here, try and only stay a year, because Oaks will raise your rent as high as they can. Check your water heater to make sure it's working, preventive Maintenance is Not a high priority here. You run your air conditioner be prepared for a very large bill, open your windows an night to cool your place down its FREE, you want something fixed don't hold your breath, the trash service you get charged for is a joke, the weekend and holidays it's not picked up, the track here is overflowing with furniture & it doesn't belong in the Landfill. Description here at the Office is horrible, Management (Blanca) charge's Tenants that she LIKES a lower increase of Rent, don't try to question her or your paying at least 200.00 more for rent. You'll love when you do questions Blanca, her comment is You CANT be OPT out BS. The loyal Tenants here are paying over $3000.00 for rent & that's not ever your Utilities, there's something fishy about the Water bill, Called Water department they stated that the tenants are NOT to be charged for the Landscape watering, especially when half the sprinklers are broke and have been broke for over four years, even through the drought and The Oaks did nothing. Oh you'll never get your windows cleaned. Also a lot of the Common walking locations your shoes get stuck to the asphalt. Oops can't forget the car theft, & Mail theft, The Oaks are so cheap they put Padlocks on the Mailboxes, The Postmaster Stated that The Oaks are Responsible for Replacing the Mailboxes with New Mailboxes, these have been like this over 2yrs now. My family wasn't taking anymore Chances & are now paying for a PO Box. If you do decide to Move in this Complex, your wished all the best. And make sure you take Blanca's advice as Lies. Good Luck. ‍‍

    Bridgeport Coast Apartments

    Bridgeport Coast Apartments

    (74 reviews)

    I lived here for almost a year and was filled with so much headaches !! You're better off living…read moresomewhere else I experienced ROACHES in apartment 9107 within 24 hours of the lease, I thought it was a one time thing but as time progressed the situation got worse. I would spend hours and multiple days a week thoroughly cleaning only to be unable to escape the roaches. I would reach out to management and they would get services for pest control but it never worked, the roaches kept on coming. When I asked to be switched to a different apartment, they said I wouldn't be able to due to my lease agreement and they even admitted that it was just my building (not just my floor, not just my apartment) that had the issue. Ok....... well do BETTER and fix it?! My fridge was always going off, so I would have to throw food away every other week. I would call maintenance but they said to just watch the temperature... how about you fix it or replace it instead? Management said they would change my fridge, give me a voucher, and reduce the rent because of it but they never did even after I kept reminding them. My closet door didn't even reach the door stopper... They withheld my security deposit because they needed to clean the carpets, paint the walls, and clean the apartment.

    I lived in the Brigeport Coast apartments for 6 years now. The place is very well maintained and…read morethe staff is amazing! They respond fast and always do a wonderful job. This place is worth the price!

    Sierra Canyon - apartments - Updated September 2026

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