The service is great but the 14k gold jewelry quality is pretty bad. So I previously bought a solid…read more14k gold chain which was around 600+$ and the chain did not even last more than 6 months ,the problem was the shitty lobster clasp that couldn't even hold the weight of the gold link. If you want quality 14 gold don't spend your hard earned money on this crappy jewelry store it might look nice in the moment but in reality none of that shiny 14 k gold will last long ,you might get lucky if you can get 1 year without the jewelry falling apart smh Ps I wish I had the photo to show you the shitty clasp on the chain but the chain fell off my neck before I noticed anything was missing

I had a vintage ring that I loved but the setting was worn. I think it was gold plated but soon…read moreturned dark because I wore it so much. I took the ring to Gloria's. They replicated the setting with rose gold. Very fair price too. It turned out fantastic! The craftsmanship is excellent and I was so excited with the finished result. See for yourself!

Simply PERFECTION on so many levels! From outstanding customer service to the unbelievable…read morebeautiful and unique design of the jewelry! Family business is how the business should be about..it's all about the customer and their needs, and that how I feel when I shop at this boutique ( not only once )

The repair work on my engagement ring is PHENOMENAL!!! Well worth every penny and the wait…read more Also the jewelry there is gorgeous and custom made!! Will definitely go back!!

I met Allison here when I needed my wedding ring appraised. The service was great. they were fast…read moreand efficient and I got what I needed. nothing like one day service!

This store was highly rated in my neighborhood app so I gave them a try. I felt secure in leaving…read moremy jewelry with them for appraisal. Very nice staff!

State Street is the best in the Fox Valley. They added a ring to my other ring and it turned out…read morebeautiful. They also have the best salespeople!

My husband decided to surprise me with a diamond tennis bracelet. He visited the store and met with…read moreSara, who showed him some options that he narrowed down before bringing me in. When we went in Sara was warm, welcoming, connected with us (and our children who were with us). She showed me options I didn't even know existed, and we selected a beautiful, wearable option that I know I will wear for many days to come! Highly recommend Sara for a friendly, kind, and enjoyable shopping experience!

I have taken many of my pieces to fox jewelers for work and I am always so pleased with the…read moreresults. Their team is very easy to work with and super friendly. I couldn't recommend them enough.

I called Fox Jewelers based on a personal referral from a friend. Meeting with the owner, Tom, was…read moretruly an enjoyable experience. He took time to explain every step of the process in my selling old scrap gold jewelry. It was refreshing to see someone take time and care about the customer's interest as well as his own. Honesty in this profession is so important and I can truly say that I trusted him 100%. What a welcoming, friendly and professional experience!

One year ago, we asked Altobello if my wife's Ebel could be repaired since it was losing time. They…read morewould have to send it out since it's a special seal case. We agreed and settled on a price of$650 for the repair. It took approximately 4 weeks before we got it back. What we did not notice was the nob could be pulled and pushed to set the time, but the nob did not screw flush with the case. When I returned today to have it repaired to have the nob fixed, they rudely said that that issue was not part of the repair. Then the said the nob never screwed in. At that , I reminded them the nob had a slot for the screw driver to tighten the nob. Then they went to the web site to tell me the watch did not have that quality. I'm not sure what website they used,but there is no way of getting technical information without a phone call or email. I'm now in the process of contacting a licensed Ebel repair group to get it properly repaired. Frank treated me well initially, but the remaining staff did their dampest to blow me away with sales speak. I've been around too long to not know when I'm being handed garbage.

I've been a customer ever since getting my custom diamond wedding ring made by Frank over 30 years…read moreago. Till this day, I get stopped and receive compliments on my ring. He was at a different location years ago and I've followed him when he moved to this place in Wheaton. I always refer everyone to Altobello's. They are patient, have great advice and have a beautiful selection. If they don't have what you need, they'll look for it for you. Frank and their team will always be my go to place.

You will not find a more honest place to deal with! Andy and his team really helped me with the…read moresale of a high end watch. Their businees model is based on open and clear communication every step of the way. Their knowlege of repair as well as the resale market was outstanding and really helped "an outsider" feel part of the process, as well as educate me along the way. Not one to throw around reviews, but they earned it. Highly reccomend!

I highly recommend Old World Jewelers. I have purchased numerous watches over the years from Andy…read moreand have been extremely happy on every occasion. Andy and the whole team at Old World Jewelers are fair and honest. They always have a great selection and go out of their way to help in any way they can. In every respect, my experience with Old World Jewelers has been exemplary.

I brought in a number of inherited family watches . I wanted to to see if they could be fixed There…read morewas only one they said could be fixed. It was an old Clinton. I found out from a reputable company. , They didn't fix it. They replaced the original mechanism which was wind up with a new battery operated mechanism . That's not what I wanted. I want the original to be fixed. There's nothing I can do about it now the old mechanism is gone. It needed a new strap. I told them what I want. They chose the strap and put it on. The first one didn't fit. I brought it back They exchanged it. The second one didn't fit either I'll be bringing it in for an exchange. In the meantime, the crown fell off the watch. Luckily, I found it. I'll be bringing it in for that to be put back on. I also brought in my gold Tag watch for repairs. The issue with that one was also the crown. They replaced the crown with what they said was a tag crown. It still was not working I could not change the time. In order to change the day and time you have unscrew it then pull out the crown twice a little bit for the time then a little bit more for the date. I brought it back in. It was still under the year warranty. They sent it out to their watchmaker again. It came back with a different crown. The new crown second one was way too big. It was obvious when you looked at it. It barely fits in the opening, and you still cannot unscrew it then pull it out to change the time and date. I happen to be in Las Vegas I had the watch with me I was brought it to Tourneau, for those who don't know , that is one of the most reputable Swiss watch companies there is. They looked at my watch, of course said I should've brought it to an authorized tag dealer. Lark's watch repair did such a poor job. They said there were two screws missing on the inside. The crown was the totally wrong one for my watch and it had not been resealed and was very susceptible to getting water in it . overall lark did a terrible job on my Tag and I feel scammed me on my Clinton. I had paid $200 for the original repairs for the Tag . I don't remember what I paid for the Clintons " repair "bringing it to an authorized tag dealer probably would've cost me $500 to $700. I am now passed the one year warranty date. I'll be bringing both watches back in hoping to get my $200 back, so I can have the money to send it to somebody who knows how to fix a Tag watch. I'm sure they can replace the crown on the Clinton, but nothing can change my disappointment that there is a modern mechanism inside my vintage watch.

Highly recommend Larc for both jewelry repair and new purchases. I've gone to them for resizing,…read morerepair, etc., and never been disappointed. Very friendly as well. I just wish I had more of a budget to sweep the store.

Very friendly owner, nice clean place, and fair price. The owner is very transparent about how he…read morearrives at his offer amount. He does not try and ask YOU what you want for your jewelry in order to see if he can get a lowball price.

Was looking for an engagement ring. Actions Pawners was very helpful in selecting the perfect…read morering.....And she said yes

After the bad experience I had shopping at Michael Hill, I was a bit intimidated to go into another…read morejewelry shop. I hate feeling like I am wasting someone's time if I ended up not buying anything. The sales lady helping me at R&H didn't make me feel that way at all. She was friendly and knowledgeable. I told her the type of ring I was interested in and she showed me a variety them to pick from. I ended up spending over $100 less than I would have at Michael Hill and got a lifetime cleaning and one time resizing service for an extra $50.

I had a fantastic experience at Rogers & Holland's in Bloomingdale working with Rae. She was very…read morepatient, showing me dozens of rings and helping to make sure that I got exactly what I was looking for. She helped inform me about the characteristics of each diamond and was always available to help answer questions over the phone, even when she was not at work. A very great personal experience through and through!