Management reached out to me about my bad experience and offered an apolog. They also reviewed…read moretheir fee and noticed a small error (no second person during transport) and refunded me the difference. I stand by my review, but I am happy the management contacted me and says that they are working with their staff to improve the quality of their service.

Scott the funeral director was very kind, understanding ,compassionate and professional' He has…read moretaken care of a total of 3 of my family members over the years'' I searched for him recently when my father passed'' I can not recommend him enough'' If you want kind understanding professional service for a loved one go see Scott at Eldorado Funeral and Cremation in Placerville''

BEWARE of this woman, her name is Joy and she lives in the Hidden Springs Mobile Park. My family…read moreand our guests were having a service for my grandfather and as we were leaving she drove up full speed to get out and yell, offend, and say racial to slurs to us. I'm hoping she didn't drive onto anybody's grave site since she drove up on the grass area. Try and keep your distance if she approaches you here. She appears to be very mentally unstable and in need of help possibly. Hopefully the memorial park can take care of this so that people can come to visit their loved ones in peace without disturbance.

On 9/29/2017 we buried my grandmother here at this memorial park. Grandma had chosen this location…read morebecause it was the same memorial park that her brother/best friend was buried and the maintenance is very well kept. While everything is so green and properly maintained; my grandmothers grave somehow shows to be the greenest I have seen. The location is nice and quiet; also located near the funeral/grievance hall chapel of the pines, makes it nice and serene for when one i paying their respects.

Doug was understanding, kind, and extremely helpful in guiding me through the steps to arrange for…read moremy brother's cremation. Doug conveyed respect and understanding, especially as my brother's death was unexpected, and I live 2000 miles distant in TN. Doug was also helpful in providing the death certificates and burial permit, and making arrangements with a local relative to pick up my brother's remains for a near future internment/remembrance with family. I highly recommend Foothill Cremation.

Foothill missed the 5 star mark due to difficulty in reaching them and a delay in providing a…read morepreviously ordered necklace urn. But I will say that the two young people who picked up my sister were respectful and kind, and Devon, whom we met later to choose other urns, was as nice and considerate as can be. They are a small company and so are likely spread thin when business picks up, thus the difficulty in getting ahold of them at times. But I couldn't imagine nicer people to deal with at such a difficult time.

As a huge animal advocate, it was extremely devastating when we lost our fur-baby Elvis. Not only…read morewas our family grieving but our other fur-baby. Having the ceremony kit gave us a healthy way to process all our stages of grief. The kit contains a variety of experiences that are relevant for everyone at any stage of processing a loss of their pet. It helped our family and I am thankful for.

I cannot begin to describe how amazing Rebecca was with planning my wife's celebration of life…read more When I reached out to Rebecca, I was completely overwhelmed with where to start with the arrangement process. She started with an initial meeting and took the time to learn about my wife, tried to understand what was important to her, and pull elements of her life to incorporate into the celebration. Throughout the process, Rebecca was kind, understanding, flexible, and supportive. She provided appropriate suggestions to help make a memorial that honored my wife in the way that she had requested before she passed away, and I cannot express my gratitude enough to Rebecca for providing this gift to my family.

Our family is incredibly grateful to Green Valley Mortuary in Rescue, CA for their outstanding care…read moreduring a very difficult time. Douglas Straight, the director, worked with us from the very beginning to walk us through each step of the process. He was quick to respond to our follow-up questions via email or phone after our initial meeting, and also assisted with specific tasks that needed to be handled in a timely manner. Douglas was present on the day of my dad's service to ensure that everything ran smoothly for our family. His professionalism, compassion, and attentive guidance meant the world to us. The memorial service was absolutely beautiful. It also included a short slideshow that was created through photos shared on my dad's memorial website. Sunday, the chaplain who prepared and read a eulogy about my dad, did a wonderful job encapsolating the kind of man my dad was based on the information my mom shared with her. The in-house reception, which took place in a lovely room filled with many windows, included a catered light lunch and an additional memorial slideshow created by a family friend. The catered lunch that consisted of sandwiches, salads, desserts, and drinks was absolutely delicious. The reception was perfect and handled flawlessly. My family and I received many wonderful compliments from guests about the food, the beautiful grounds, and about the memorial service in general. Douglas and his team took care of every detail so we could focus on honoring my dad. We highly recommend Green Valley Mortuary for their exceptional support and service.

During one of the most difficult times for our family, Green Valley Mortuary and Cemetery treated…read moreus with genuine compassion and care. From the very beginning, they walked us through the entire cremation process and patiently answered every question we had. They were especially helpful with the obituary website, taking the time to guide us through it when we felt overwhelmed. They also ensured we received the death certificate copies quickly, which made handling everything else much easier. I purchased an urn for my mother's ashes from a third party, and the staff kindly transferred her ashes into the urn for my father without hesitation. Their kindness, professionalism, and personal attention meant so much to our family. I would highly recommend Green Valley Mortuary and Cemetery to anyone in need of caring and supportive funeral services.

Weird to be leaving a review for a funeral home. But mom has been here for 26 years now,…read moreunfortunately... Anyways.. any time I come to visit the area seems well taken care of. Now that my brother and I are a lot older we would like to change the name on mom's headstone. We asked the staff but sadly it's still "owned" by the step father. We would need him to release his rights to it, and sadly that day may never come. We really hope it does.

Wanna give Michelle a shout out she did an awesome job helping my family get everything taken care…read moreof when we need them the most. Thank You Again the Crawford Family