Management reached out to me about my bad experience and offered an apolog. They also reviewed…read moretheir fee and noticed a small error (no second person during transport) and refunded me the difference. I stand by my review, but I am happy the management contacted me and says that they are working with their staff to improve the quality of their service.

Scott the funeral director was very kind, understanding ,compassionate and professional' He has…read moretaken care of a total of 3 of my family members over the years'' I searched for him recently when my father passed'' I can not recommend him enough'' If you want kind understanding professional service for a loved one go see Scott at Eldorado Funeral and Cremation in Placerville''

I can't say enough about how positive our experience was with Sierra Monuments, Kelly and Jason in…read moreparticular. Having to formulate an attractive and sensitive headstone for our parents was no easy task when there were multiple children involved. Kelly helped us with the engraving part and was more patient than anyone has a right to be. Jason kindly helped us with the rest. The double headstone turned out to be exquisite. There is a photo of my parents lasered into the middle and it is as beautiful as the original photo taken in the 1940s. I'm so thankful they are here in Placerville.

Mike and his family have been in Placerville a while and are all about community. I do a lot of…read morework in cemeteries and everyone loves this guy. The monument side of the biz appears to have grown. He provides the engraved Bricks for our veterans monument at the government center at cost. Result is a powerful tribute to vets and a money maker for vet organizations. And he's currently working on a granite monument for the daughters of the American republic (DAR) at Union cemetery. He's indicated he will support for other fundraiser projects at Union Cemetery, which needs a lot of fundraiser projects. We bought a Bullfrog spa in Rancho several years back and now I see he has a showroom full of them so we are glad there is a local source of parts etc.

Doug was understanding, kind, and extremely helpful in guiding me through the steps to arrange for…read moremy brother's cremation. Doug conveyed respect and understanding, especially as my brother's death was unexpected, and I live 2000 miles distant in TN. Doug was also helpful in providing the death certificates and burial permit, and making arrangements with a local relative to pick up my brother's remains for a near future internment/remembrance with family. I highly recommend Foothill Cremation.

Foothill missed the 5 star mark due to difficulty in reaching them and a delay in providing a…read morepreviously ordered necklace urn. But I will say that the two young people who picked up my sister were respectful and kind, and Devon, whom we met later to choose other urns, was as nice and considerate as can be. They are a small company and so are likely spread thin when business picks up, thus the difficulty in getting ahold of them at times. But I couldn't imagine nicer people to deal with at such a difficult time.

As a huge animal advocate, it was extremely devastating when we lost our fur-baby Elvis. Not only…read morewas our family grieving but our other fur-baby. Having the ceremony kit gave us a healthy way to process all our stages of grief. The kit contains a variety of experiences that are relevant for everyone at any stage of processing a loss of their pet. It helped our family and I am thankful for.

I cannot begin to describe how amazing Rebecca was with planning my wife's celebration of life…read more When I reached out to Rebecca, I was completely overwhelmed with where to start with the arrangement process. She started with an initial meeting and took the time to learn about my wife, tried to understand what was important to her, and pull elements of her life to incorporate into the celebration. Throughout the process, Rebecca was kind, understanding, flexible, and supportive. She provided appropriate suggestions to help make a memorial that honored my wife in the way that she had requested before she passed away, and I cannot express my gratitude enough to Rebecca for providing this gift to my family.

During one of the most difficult times for our family, Green Valley Mortuary and Cemetery treated…read moreus with genuine compassion and care. From the very beginning, they walked us through the entire cremation process and patiently answered every question we had. They were especially helpful with the obituary website, taking the time to guide us through it when we felt overwhelmed. They also ensured we received the death certificate copies quickly, which made handling everything else much easier. I purchased an urn for my mother's ashes from a third party, and the staff kindly transferred her ashes into the urn for my father without hesitation. Their kindness, professionalism, and personal attention meant so much to our family. I would highly recommend Green Valley Mortuary and Cemetery to anyone in need of caring and supportive funeral services.

When you are dealing with loss, it's so important to have someone that can help you navigate…read moreeverything in planning with understanding and empathy. Doug and the team were so great. My Mother in Law passed after a long illness and they made everything so easy for us. Beyond the chapel , they have a reception and lunch area that was perfect. Photographs played during lunch and the food...... was amazing. Everything was so nice and our send off for Mom was just right. Thank you Doug and Green Valley for making a difficult time as easy at can be expected . It was very special.

Weird to be leaving a review for a funeral home. But mom has been here for 26 years now,…read moreunfortunately... Anyways.. any time I come to visit the area seems well taken care of. Now that my brother and I are a lot older we would like to change the name on mom's headstone. We asked the staff but sadly it's still "owned" by the step father. We would need him to release his rights to it, and sadly that day may never come. We really hope it does.

Wanna give Michelle a shout out she did an awesome job helping my family get everything taken care…read moreof when we need them the most. Thank You Again the Crawford Family