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    Sierra RV & Boat Storage

    5.0 (4 reviews)

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    9 months ago

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    5 years ago

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    9 years ago

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    10 years ago

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    Security Public Storage

    Security Public Storage

    4.6
    (97 reviews)
    $$

    Super amazing staff while renting a U-Haul!!! Definitely will be returning my business here in the…read morefuture!!!

    Absolutely terrible customer service and disappointing. The real problem is the customer service. I…read moremoved out and cleaned my storage unit on the last day of my rent. I told them two to three times that I am moving out on the move out date (8/31). They tell me to call them or leave them a voicemail saying I moved out and that that's all I have to do. I said great, and moved out by the time the office closed. I left a voicemail but the system kept hanging up on me. So I called again saying I left and moved out and left another voicemail saying I moved out. Today, (9/10) they bombard me with an email and a call saying I will get a late payment fee because I haven't paid rent??? So I tell them I been moved out for almost two weeks and they said they will check on the unit and call me back. No call after an hour, I call again and they say, "oh, they are checking on it right now." 2 hours later, I call again because no call back, "oh, we thought there was a lock so we didn't know it was empty so we will have to check again." What?????????? (This is the same person I talked to saying I am moved out and I will be moving out) they still have not called me back and this is frustrating and disappointing I have to even deal with this. It has been a total of 4 hours of waiting for them to "check and call back" and their office hour closes soon so it seem sli

    Public Storage

    Public Storage

    3.2
    (26 reviews)

    This place and their staff deserve zero stars. Form the moment I rented a unit to having to have a…read morelock smith come and cut of my broken lot there has been nothing but problems. Today I scheduled a locksmith to come out to remove my broken lot, scheduled with the un professional property manger Jasmine yesterday and when I knocked on the door to let her know I was here her good for nothing lazy boyfriend, baby daddy or who ever he is had an attitude and cursed me out for knocking on the door. If you wasn't being lazy you would have not been asleep at 1230p. Regardless of me disturbing that piece of crap, there is no reason to be un professional and and disrespectful. Jasmine with her unprofessionalism made excuses for him and was just as rude. If you don't like your job, then quit and don't take a job where you live and work at the same place. These employees need to be fired for the way they treat customers because if they did this to me today, they have done it to other customers as well. I wouldn't had had to hired a locksmith if when I filled out a request to get my lock cut off, they did it in a timely manner. The DM failed to come out twice, guess they were waiting to the first so they could collect more went on the crappy storage unit, I don't think so. These two better watch how they treat and talk to people, karma is very real!

    Service needed.they don't ever have anyone for assistance my puppy got locked in my unit over…read morenight and k could t do anything or get any help I had to wait til the next day well over 24 hours to get my puppy it was redicilous

    Sierra RV & Boat Storage - selfstorage - Updated August 2026

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