Michelle and Alma consistently deliver high standards of service for the storage rental. I've used…read moreother storage services before, but I know this place stands out for its quality. The units are clean and well-maintained, both inside and outside, and moving equipment is available at every building. I've also noticed that Michelle and Alma are always willing to help -- they answer the phone during operating hours (except when assisting customers on-site) and respond to emails promptly. I truly appreciate their outstanding service. I've been with Mount Diablo Storage for many years, and I love this place. Pam

Price is reasonable, and the people were pleasant. I like the access and would definitely recommend…read morethem.

My boyfriend and I have been at this location close to 2 years now, and every month we look forward…read moreto seeing Rebecca in the office. She always has a smile on her face and is super welcoming. She has gone above and beyond for my boyfriend many times and deserves recognition. Thank you Rebecca!!

I moved out of my storage today but I've had my belongings here for about 7 years. The women here…read moreare amazing!! So helpful and really helped to make the move out process smooth and easy. I've also never had any issues over the time I've been here. I definitely recommend this place for any storage needs in the Pittsburg area. Thank you ladies for everything!

Super amazing staff while renting a U-Haul!!! Definitely will be returning my business here in the…read morefuture!!!

The management in this facility is over the top awesome like they're always willing to problem…read moresolve their respect respectfully they communicate well they if they say they're going to call you back. They'll call you back. They resolve issues. They make sure that the units are clean and rodent free I mean I've been a customer for way past 13 years and I'm telling you I've seen several different managers in there and they're the best Tatiana and Rachel 10 fingers and 10 toes. Up for them

I personally had a great experience with A-1 Self Storage. I know storage companies are tough…read moresometimes but this one only requires 1 weeks notice vs 30 Days which is a huge plus The facility is clean, secure, and easy to access even with a large truck or trailer The location is also very convenient for anyone moving in or around Concord, Clayton, Pittsburg, or Walnut Creek. The manager, Lataevia, was professional, courteous, and extremely helpful. She offered great advice and made sure I fully understood all the rules, details, and available options. Excellent customer service--I highly recommend this location!

I have been using this "OUTFIT" multiple storage units at the Concord facility for over (25) years…read moreand they are "extremely poor communicators" and very rude female personalities!!! They were charging me monthly on an old discontinued AMEX credit card which was never updated and allowed by AMEX, until I called and questioned the old card vs my new card! AMEX discontinued old card use and A-1 let payments accrue delinquently without written or phone call notices to me? A "FINAL NOTICE" (ONLY NOTICE) was mailed to me after (3) months stating all items in storage would be sold if not paid within a narrow time period? I CANNOT RECOMMEND THEM AT ALL!!!!!!!

Courtney is amazing customer service! Got us in and out quickly and got us the perfect storage…read morespace that we need.

Excellent service! Jesusus was great to deal with. I'm glad I chose this location…read more Location is safe and secure.

Moved my daughters stuff here. Jay is great! This is the place for sure! Very clean, very secure,…read moregreat people. Glad me used them

My husband came here to buy boxes for our move & they ran our card twice and said it wasn't going…read morethru. My husband then paid cash, however both the charges went thru. I called after to let them know of their mistake & was told I could go in the next day to speak to the manager. I let them know this was not acceptable and needed a manager contacted. The call I received back let me know that they did not charge me twice and to have a nice day. I had to go in person to show the charges on my account, again they told me they did not charge me and to handle it with my bank. Unfortunately you cannot dispute a claim with your bank until the charges have processed so here I am almost a week later starting the dispute because the charge did in fact go thru. This feels very much like a scam and I am very disappointed in the way this issue was handled. Im sure this MOVING COMPANY is aware how stressful MOVING can be without having to deal with something like this & if this is not a concern of this business then they should reconsider their motives. Will not be returning or recommending.

My name is Jacob, and my wife and I would like to express our gratitude for the continued…read moreexceptional service we have received from your onsite manager/customer service representative - Derrick. Please note, we have been customer's of ABBA Self Storage for a couple of years renting an RV Storage Space and recently added a self storage unit, and over a period of time we have had questions and/or concerns that needed to be resolved; and Derrick has been exemplary in all areas while assisting - (Technical, Friendliness, Attentiveness, and Professional). He definitely displays an example of great customer service and appears to be sincere in wanting to assist customer's in resolving issues and or answering questions. Derrick represents the company well.

I have been with ABBA Storage for the last 12 years and the service & value have been great. I…read morefeel very secure keeping my stuff there. I really like the on-site management and attention to cleanliness and security of the premises.

I've had a unit at this facility for about 3 years now without any issues. Tim has always been very…read morehelpful to me.

Always fell welcomed by the young lady at the desk. Also always very clean. I think she said her…read morename was Rachel? So very helpful and attentive. I highly recommend this place.

I'm so glad that I met Andrea, she very helpful and professional with her service. Being a business…read moreowner myself I appreciated her ability to make sure that I had everything for my move and satisfaction. Andrea thank you for the wonderful and outstanding job on Tuesday plus for also laughing at my jokes. Dr. Johnson

This place and their staff deserve zero stars. Form the moment I rented a unit to having to have a…read morelock smith come and cut of my broken lot there has been nothing but problems. Today I scheduled a locksmith to come out to remove my broken lot, scheduled with the un professional property manger Jasmine yesterday and when I knocked on the door to let her know I was here her good for nothing lazy boyfriend, baby daddy or who ever he is had an attitude and cursed me out for knocking on the door. If you wasn't being lazy you would have not been asleep at 1230p. Regardless of me disturbing that piece of crap, there is no reason to be un professional and and disrespectful. Jasmine with her unprofessionalism made excuses for him and was just as rude. If you don't like your job, then quit and don't take a job where you live and work at the same place. These employees need to be fired for the way they treat customers because if they did this to me today, they have done it to other customers as well. I wouldn't had had to hired a locksmith if when I filled out a request to get my lock cut off, they did it in a timely manner. The DM failed to come out twice, guess they were waiting to the first so they could collect more went on the crappy storage unit, I don't think so. These two better watch how they treat and talk to people, karma is very real!

Only 4 stars because of Layla the property manager she has empathy for the customers and puts…read moreherself in other people's shoes.The world is crazy Foreclosures,unemployment ,death of love ones and now War We are trying to hold on to our last assets photos etc She worked with my mishaps and I'm very appreciative

Rats, rats, and rats again and again. I keep seeing…read moredroppings in AND outside my unit. Just found some fresh ones today. (No, there is no food in my unit... the management knows they are infested and don't do anything real about it.)