Marcus has gotten me out of a bind more than once. Very trustworthy honest guy who really knows his…read morestuff. I would highly recommend him to anyone who has a pool. He's fair with his prices and you can rest assured knowing that he does quality work. Very professional, helpful and overall a good guy.

Marcus was very professional, super friendly, and timely when replacing my pool heater. In fact,…read morehe followed up to make sure everything was ok and was thorough in providing details on my gas rebate. I would 100% recommend using him again.

Jake was a pleasure to work with and did a great job with my problem. He quickly assessed the…read moreproblem and didn't charge me for the initial service trip as it was easy to assess. I would highly recommend Jake and Orange County Pool Service for your needs.

The person on the phone was courteous and friendly. I explained my concerns about our water feature…read morepump and he took the time to explain to me why the pipes looked a bit weird and not to worry about it until it stopped working. I'm very grateful that he's being honest and not taking us for a ride. It's rare to find honest people now a day and I'm truly appreciate his honesty.

Quick honest service he cleaned my filter professional job I will have him back to service my heaterread more

I haven't had a weekly pool service for about two years now because I foster large dogs and…read morerepairmen aren't always comfortable around them. I do the weekly clean myself, but usually hire somebody to clean the filter every six months because of the dogs and my vest leafy backyard. I've hired a couple different services to perform this in the last couple years and my experience was just okay. Tony cleaned my huge DE filter better than it's been cleaned in years. He cleaned my filter, I poured some algaecide and chlorine in and it's beautiful again less than 24 hours later. Thank you Tony!

Very professional, courteous & punctual…read more Would recommend & Would call him again when I need service.

I experienced such amazing customer service that I have rarely seen with any other vendors I have…read moreworked with. I had an urgent situation where my pool needed to be cleaned in five days, and he offered to come an extra time on the weekend just to give me peace of mind that my pool would be clean and ready for the kids by that day, as if it were his own pool. It really felt good to know that I had a caring professional servicing my pool.

I recently hired ACE Pool Repair & Remodel for a pool heater installation at my home in Santa Ana,…read moreand I couldn't be happier with the experience. Alec and his team were professional, knowledgeable, and managed the entire project extremely well from start to finish. They took the time to review my equipment setup, answer questions about the gas line and heater options, and made sure everything was installed correctly. The team installed a new Jandy JXiQ 400K BTU pool heater and also addressed wiring and electrical-related issues during the project. The workmanship was clean, organized, and professional. Communication throughout the process was excellent, and the installation was completed efficiently. It's hard to find contractors who are responsive, honest, and take pride in their work, but ACE Pool Repair & Remodel delivered on all fronts. I would absolutely recommend Alec and his team to anyone looking for pool heater installation, pool equipment upgrades, or pool repair services in Santa Ana and Orange County. Thank you again for a great job!

I recently had the heater on my pool repaired with Ace, it could not have gone better. They…read moreprovided a very competitive quote in a few minutes, performed the work the next day. The technician, Derrick, could not have been more professional. I will be using them in the future, they are a 10 of 10.

My pool was starting to turn green due to our broken filter. I contacted one company that advised…read moreme to drain it before it got worse and would end up paying more later. I happened to notice Jun servicing my neighbor's pool and asked for his advice. He confidently said that a drainage was unnecessary and could make my pool swimable again without all the superfluous costs. Within two weeks, Jun was able to provide the proper care and restore my pool. I appreciate his expertise and credibility!

I moved into a new house with a pool earlier this year. I have never had a house with a pool so I…read morehired Jun to maintain it. His prices and services are great. He was upfront on what would be expected of me and what he would do weekly/yearly. I had no idea what a pool needed. He explained that the pump needs to be run at least 6 hours a day to circulate the water. He would come weekly to test the water, clean the pool and check the small filter (and probably other things I forgot about). Yearly, he puts conditioner in (he explained what it does but I can't remember). A couple months ago, my pool started to turn slightly green. He put some other chemicals in to help it. But it didn't work. So he checked my big filter and told me it needed a cleaning . He and another guy came that weekend and cleaned it. After he was done, he texted and explained everything he did to the filter and pool and what I needed to do to make sure the water clears up. By the next day, the pool started to clear up. Within a couple days, it was back to normal. He's very responsive and helpful. He comes when I'm at work so I usually text him if I need anything or have questions. He speaks English but is also fluent in Korean. Totally hire this guy/company if you need a pool guy!

OC pools estimate came in below two others. All there staff, especially Gina, Astrid and the Owner,…read moreMichael, kept me informed every step of the way. This process does take 3 weeks, which I was informed before the start. Ran into a couple extra issues so you may need to plan a bit extra $$. Thank you OC Pools for making my pool gorgeous now! Marie

Called and left a voicemail. No call back so called again the next afternoon and was told they…read moredon't service Westminster. Their website says they work "throughout all of orange county and the surrounding areas." Guess not. Also - wish they had called me back and told me that. Please update your website. Update from 2 to 4 stars. Michael called me right away after my review and apologized for not getting back to me earlier. Said that he appreciated that I bought to his attention that the service area isn't clear on his website. Gave me some good advice about looking for companies in my area. Seemed genuine and honest. Give them a try if you're in their area.

Sent a message to this establishment and never got a response so I found someone else on Yelp.read more

Randy got my pool up and running in no time. Couldn't be more happy with the results. Ready for…read moresummer! Thanks so much!