Probably one of the better bets at the resort. The breakfast buffet was good. They have omelette…read morestations which is great! Big selection of an assortment of pastries and hot foods. The smoothies were terrible. Don't bother. Orange juice tastes like it's fresh squeezed. That was a nice surprise. I did go for a quick bite at dinner time one night. Taco bar is the only decent thing I had in there. At any rate, the other restaurants are all booked up most days so this is a good option.

We're staying at the resort 8/10-8/16/20 and just had this spot as our first breakfast ... SO GOOD!…read more I had the omelet station, bacon, and some smoked salmon. The station had lots of topping choices and there were 2 going at the same time, so no waiting in line. I usually only eat turkey bacon at home, so the real bacon here was a real treat to me! And who doesn't love eating FRESH SMOKED SALMON with breakfast - what a treat! I also had a cantaloupe and pineapple plate and the fruit was so perfectly ripe, it was almost hard to pickup with a fork! My fiancé had the french toast after we heard another couple talking about it at check-in last night ... it truly didn't disappoint! You could see the granules of sugar on top mmmmhmmm! He also made his own chilaquiles ... look at that pickled onion on top - amazing! He also had this really delish candied pear that had a plop of whipped cream on top, as well as other fruits. It was the perfect level of sweet and tart mix. Of course don't forget to order your mimosas and bloody mary's to go along with your epic breakfast!

Visited on a day pass, so only used he facilities. Grounds are well maintained and the main pool is…read morejust stunning. The view of from the infinity edge looking out to the ocean can't be beat. I did have lunch at their pool side restaurant which the special of the day was poke and it was delicious. Service was also friendly and prompt. As I was there on a day pass they held my passport u til I returned the key card to access the gym/locker room and the two towel cards. I really enjoyed they have a lending library and I got to pickup a book while there. In usual fashion, pool chairs were reserved as soon as the day starts which made it harder to find a prime seat. They also had a competition at the pool area that was entertaining to watch. Restrooms could have been better marked for directions as I wondered we around for a hot minute to find the ones labeled on the maps. Maybe it was just me? Overall great day at the property and I'll stay here next time to get the full experience.

DO NOT STAY HERE! We stayed at The Westin Lagunamar Ocean…read moreResort Villas & Spa expecting a high-end experience and got the exact opposite. We arrived late and asked for bottled water, and were told to just drink the sink water... in Mexico. That alone set the tone. I also repeatedly emailed our concierge for assistance and received no response whatsoever. Our room smelled like mold, and the sheets were damp. Housekeeping replaced them, but the odor and overall condition never improved. Not what you expect at this level. Then it got worse. We had two rooms, one at this hotel and one at a neighboring hotel where a large group of our family was staying. That other hotel requires wristbands, which we had, so security here assumed we didn't belong, even though we had rooms at this property. At the pool, they approached us publicly and repeatedly questioned us, over and over, in front of everyone. No attempt to verify privately, no discretion, just standing over us and making a scene. It was humiliating. Then it happened again. While checking out, we crossed back onto this property to retrieve our luggage that they were holding. Security stopped us again and treated us like we were doing something wrong, only to confirm, once again, that we were legitimate guests. Two separate incidents. Same behavior. The level of aggression and lack of professionalism from security is completely out of control. This is not how paying guests should ever be treated. This wasn't just a misunderstanding, it was a failure in how guests are handled, and it happened more than once. We will never stay here again.

The Mexican/Mayan theme night at the hotel restaurant was absolutely incredible! The show was so…read moreentertaining and beautifully done, our kids were completely captivated the entire time, which made the experience even more special for us as parents. The energy, music, dancing, and performances really brought the whole night to life and created such a fun atmosphere. The food was served buffet style and there was truly something for everyone. Everything we tried was fresh, flavorful, and delicious, with a great variety of options for both adults and kids. This ended up being one of the highlights of our trip. A perfect mix of great food, culture, entertainment, and family fun all in one evening! Highly recommend experiencing it while staying at the hotel

This is the main restaurant at Westin Lagunamar Vacation Club. Since it is not an all inclusive…read moreresort, guests have options to eat at other nearby restaurants. However, we found that for the price this restaurant does a very good job with the service, food, and entertainment. Prices are consistent with other hotel restaurants, especially for the buffet. However, considering the food quality and service it is within reason. The best value are some of dinner theme nights. We have gone to Mayan Night this year. Last year we went to the Seafood on the Beach night. However, I found that for Taco night the prices were too high. Since you can go an across the street at La Isla for more than half the price. Not only is the food fresh and tasty, the service is excellent. When I asked our main waiter what is Mayan food, he took me to the buffet and explained which foods are traditionally Mayan and how they were historically prepared. There were other foods that were more Mexican than Mayan and though delicious wasn't what I was looking to experience that night. As I wandered around the buffet area trying to determine what I was going to eat, more than 1 server asked if they could help me. I just couldn't decide since there were a lot of food options. For families with big appetites, the buffet nights are a deal. It's also an experience with the entertainment. I enjoyed both Mayan night and Seafood night because of them. The entertainment is consistent with those you find at other high end establishments that we have paid more than double the prices. Last year the fire show on the beach was fantastic. This year the Mayan performers were equally entertaining. We were seated very close to the entertainers which was a big plus. What Oceano is lacking is modern decor to compete with the new swanky restaurants that have been opening up in the hotel zone area. The vibe of the restaurant is hotel breakfast cafe, and not high end restaurant. Very small bar. However, with just a few updates and extending the patio to more an indoor outdoor dining with newer chairs, they maybe able to attract more customers.

Last night they had their Italian buffet. The selection was amazing. From cold salad and pasta…read moreoptions to fish and a hot pasta bar, you cannot leave hungry. They also offer a nice selection of prepared desserts and a soft serve ice cream bar with your choice of toppings. The service is always on spot and so is the quality of the food. It is a nice, large space that looks out at the pools and ocean. La Veranda offers inside and outside dining.

We came here on asian night and it was such a flop in my opinion. Subpar sushi and then just a…read morerandom assortment of wok cooked veggies and meats. There really was just nothing to highlight. It was more of just 'what can I dislike the most.' Everything was just average at best and the size of the buffet was just much smaller than I expected. Also, I was really excited to try their peanut butter & jelly 'flavor of the month' ice cream, but when I got it, we all agreed that it tasted most almondy than PB&J. (as 2 days later was a new month, I saw that that month they had changed the flavor of the month to almond honey so clearly I unknowingly just got an early preview of the next month's flavor). I've heard that on other times this place is an actual restaurant. I wish we had tried it in that format so we could try most made to order items as I would hope they'd be better. While the food was disappointing, the wait staff was absolutely fantastic. They were so helpful and just so joyous. They were constantly joking around with us, helped turn some of our coffees in to a fantastic alcoholic drink, and just being so pleasant to our kids. They were really the stars of the meal. If we were to find ourselves here again, we'd absolutely avoid it if it was their buffet but would also absolutely try it if it was the actual restaurant format. The setting is nice, the interiors are inviting and warm, and I just want to trust these other reviews of people have positively given.

I wish I could give this NO stars what a waste .. I mean…read morethere's a salad bar ! You could live off that but seriously by far the worst sorry looking buffet I've ever seen . Absolutely a disaster!

Good diverse breakfast (all I've been to so far). A…read morecomplaint is that the food in the open iron pans on warmers isn't hot, is between barely warm & room temp. Room temp is quite cool in the morning. Staff is great, attentive service.

Delicious and authentic Mexican seafood restaurant overlooking the laguna. If you want beautiful…read morescenery, high quality seafood, and a less-touristy atmosphere in the hotel zone, check this place out! Waiters speak Spanish and English, are very friendly, and absolutely no wait for the waterfront table. The shrimp ceviche had so many shrimp with a tasty sweet sauce and avocado garnish. Guacamole was perfectly prepared, and all meals come with tortilla chips and a variety of salsas on a decorative boat tray. The tuna steak and Salmon with Lime Sauce were prepared perfectly and were both tasty and high quality. Sadly, the food was so delicious and filling we had no room to try the desserts. About a block away from the Isla Mall, but a much more authentic experience than the mall restaurants. A must-try dinner spot for seafood lovers in the Cancun hotel zone.

Awesome. Nothing new for Cancún eats on Hotels Kukulcán…read moreBlvd. Totally dug the wide variety of fresh selections sitting at this gorgeous beachfront locale. From varying tortas, quesadillas, & burritos; to seafood risotto's & shiny tuna steaks.. (get the Camarones à la Mexicana). (Needs to get the Octopus off menu; cmon.) Check out the outdoor cabana-style comfortable seating area next to the joyful boat dock. Service is quick, efficient, extremely friendly, and informed.. as expected ;)

A blast from the past that totally exceeded expectations…read more Service: amazing Food: also amazing Ambiance: so much fun on a Friday night. Live music, fun crowd... Really can't think of a single thing we didn't love.

From the moment we walked into Harry's in Cancun, we were treated like royalty. The staff didn't…read morejust greet us; they welcomed us with the kind of warmth and attention that makes you feel like the entire evening was designed around you. Once we stepped onto the deck overlooking the lagoon, the whole experience elevated even further. The scenery was stunning, soft lights reflecting off the water, a gentle breeze, and live music drifting through the air like the perfect soundtrack to an already unforgettable night. Then came the food, each dish was its own little masterpiece. The bread service alone set the tone: warm, golden rolls with just the right touch off salt. The wedge salad followed. It was crisp, cold, and generously dressed, with smoky bacon and bright tomatoes adding all the right contrasts. The dry-aged steak was the star of the table, cooked perfectly with that deep, rich flavor only dry-aging can create. The roasted peppers and silky sauce on the side made every bite feel intentional. The octopus was another standout, tender, beautifully charred, and plated with a vibrant puree that balanced the dish with a touch of sweetness. One of the best plates we had. The table got more entrees since there were 8 of us but didn't get pictures. Sea brass was another favorite. Even the lobster soup arrived with flair: a velvety bowl paired with a seafood-topped toast that brought texture and richness together in one elegant bite. The beef tartare with fries was classic and fresh, refined without losing its fun. Dessert turned into a full performance. The liquid-nitrogen ice cream came with swirling clouds of cold vapor, dramatic and delicious. The birthday cake arrived crowned with berries and a sparkling candle that lit up the whole table. And just when we thought the night couldn't get any more whimsical, out came the towering blue cotton candy, playful, over-the-top, and impossible not to smile at. Harry's doesn't just serve dinner. It creates an experience, one where the service, the scenery, the atmosphere, and the food all work together to make you feel celebrated. Our night felt luxurious, thoughtful, and truly unforgettable for my husband's 50th birthday! Well done Harry's!

Located on the ocean at the Grand Fiesta Americana Cancun @ Coral beach. Open air restaurant with…read morevarious styles of seating. Buffet option or ability to order via menu. Service was friendly and prompt. Food was plentiful and tasty. Prices are shown in pesos - however I'm not sure how much the bill was as it was part of our all-inclusive package.

Good breakfast buffet with a wide variety of food but they should be more flexible with service, I…read morefind it's a bit limiting where we are doing a buffet that you get your food while a waiting at your table to grab you things that you could grab yourself with more options too. Their lunch hour was odd that starts at 1pm, which is kinda late

As a disclaimer, I would like to start by saying that I did book the Viento Suite. I don't know if…read morethat is the reason we received the level of hospitality and service that we did, but I'm hoping that guests staying in standard rooms received the same spectacular experience! Due to having a suite, we had butlers Romero and Isaías, and they were both AMAZING. They were extremely attentive, and whatever we needed was never an issue. If we asked for something, it was done quickly and without hesitation. You honestly couldn't ask for better service. We also had access to the Aqua Club, which was open from 7 AM-10 PM and offered premium liquor along with light snacks for breakfast, lunch, and dinner. The waiters there--Daniel, Guillermo, and Eduardo--were great! They were even willing to make us our favorite shots that they had never heard of (blowjobs... Google it ), but they made them anyway! The lounge itself is super relaxing, with spectacular ocean views from the 5th floor. Now, onto the part we ALL care about the most: THE FOOD! There are several restaurants on the property to choose from, but our absolute favorite was Hidden Garden, which is Asian-inspired and run by Chef Mario. Everything we ordered was spectacular! Chef Mario even came out to our table, greeted us personally, and provided us with a menu curated by him--which I'm assuming was because it was my birthday... lol. They also have one paid restaurant called Carnivore, which is a steakhouse. Now, I am a self-proclaimed steakhouse snob, so I have to keep it real: for the price, it was mid. But for a resort steakhouse, it was good. The rest of the food throughout the resort was WAAYYYY better than expected--even the poolside grill and the food you can order directly to your cabana. Everything was well-seasoned and cooked to perfection. The ribs they made at the poolside grill every day were FANTASTIC! The head of culinary at the resort, Mr. Germain, is definitely doing what needs to be done because the food was consistently impressive throughout the property. Now, the second-most important thing for most people: NIGHTLIFE. Personally, I came to relax, and the overall vibe of the resort definitely gives relaxation. However, they do have a nightclub called Egos, which stays open until 1 AM. I went once, but it wasn't really my music or my vibe. If you're looking for more of a nightlife scene, I would suggest heading into the city. BUTTTT... if you love a good pool party, make sure you hit the Moët Pool Party because BABYYYYYY... it was LIT! Overall, the resort exceeded my expectations. The service, food, atmosphere, and attention to detail made for an amazing experience, and I would absolutely consider coming back!

We recently stayed at this hotel for a week. Like most properties in Cancun, it is modern and…read morepacked with great amenities. However, what truly struck us both this time was the incredibly warm treatment we received. A hotel is only as great as its staff, and the team here is what makes it special. We booked a club-level oceanfront room, which included butler service. Our butler, Arturo, absolutely came through for us. He handled our restaurant and cabana reservations ahead of time and was instrumental in securing a late check-out on our final day. The dining at this all-inclusive is superb. For breakfast, Siete offers a decent buffet, and our waiter, Helvert, was incredibly kind and always took the time to chat with us. For dinner, DB was our top choice for elegant continental dining, complete with a live pianist. The manager, Susana, provided excellent service, the food was delicious, and the chef even came out to greet us. We also loved Hidden Gardens, a relaxed Asian-fusion spot with tasty food, impeccable service, and another welcome visit from the chef. During the sweltering day, the pool is the main draw. Lalo was always helpful in securing our requested cabana. They cost an extra $115 each time, but they are completely worth it to escape the intense sun. Our pool waitress, Marysol, befriended us and knew exactly what non-alcoholic drinks to bring us. My wife is a big coffee drinker, so we frequently stopped by the included Starbucks, where David the barista gave excellent service and loved chatting with me about World Cup soccer. Also, a big shoutout goes out to Lady and Daisy at the spa. They gave my wife and I heavenly massages. However, the absolute heart of the entire hotel is Marco, the extraordinary juicer at Siete! His positivity, jokes, and contagious smile drew a long line of people waiting for his blended drinks every morning. Thank you to everyone for making our trip so memorable!

Permanently closed!! Too bad, the place looked super cute!! I really wanted their chilaquiles.read more

Their vegetarian menu is what really drove us to Natura! It's difficult to find vegetarian food in…read moreMexico so we were really excited for this place. The food did not disappoint, I ordered the vegetarian enchiladas and the hubby ordered an omelet. Both were very tasty, flavorful and quite large dishes. On the flip side, the service was complete garbage. It took at least 5 minutes for any staff to acknowledge us even though they were running around to other tables... the place wasn't even half full. Actually they did not even acknowledge us, we had to force their attention. Throughout the time we were there the service was very slow and unnecessary. Especially for a place that was more than half empty. We watched a lady who literally walked right out after what seemed like she was sitting around for a long time. Good great. Service shit. Choose your battle wisely.