This is not a particular store but the company itself, AT&T. I switched because I was told my…read morewireless and internet together would be much cheaper than my current one.IT IS NOT. And on top of that the one phone took me almost 2 months to get it ported over and now I'm told I have to wait another 60 days to use it . I am NOT satisfied but everytime I call I speak to a chatbot and then a person who has a limited amount they can do except repeat everything the chatbot said. When I ask to speak with a supervisor I am told they are not available and I need to wait and unknown amount of time and they can't call you back. VERY DISAPPOINTED and UNHAPPY with AT&T. Will have to change back to Verizon.

The ATT internet is great!! However, our the TV bill just…read morewent up over 40%. After two weeks of attempting to secure a new price I was told they couldn't help me. Calling to cancel ATT TV, you can't cancel via the net, they continued to attempt to talk me into staying. Other TV suppliers have the same services for less than half the price and ATT. The ATT TV app also is terrible, takes a long time to load, buffers all the time , even one of the service installers had mentioned it was an bad application.

We had an HD antenna installed and couldn't be happier with it. Friendly installation crew who went…read moreabove and beyond. Worth every penny.

From the owner: Choose from the leading television brands and enjoy the latest viewing technology. You can also get…read morea digital antenna installed or repaired by our professionals. Call Kattre TV & Antenna, LLC today for more information about our services. We are looking forward to your business.

Ad on google said $65 for TV installation, on checkout total was almost $180 ...... ????? Bait and…read moreswitch at its finest .

Hello Tech was awesome in every aspect- beginning with the technician. They were easy to book an…read moreappointment on short notice, on time and had some challenges with the installation but the technician went over and beyond to solve the problem. While he was here I was on the phone with Best Buy for over 40 minutes waiting to ask a question about my TV purchase--terrible customer service. I highly recommend this group.

Quality job installing camera system, affordable pricing on system. Worked well within in our…read moretimeframe. Have had it for awhile now and personally takes calls to answer questions about the system.

From the owner: Project Management Consulting…read moreSecurity Camera install and design Security System install and design Fire Alarm inspection and service Cellular communicator install Pre wire of LV cabling Door Access install and service Cable TV wiring Home Integration

If you have a balance, try and start service with another carrier, then, when your spectrum phone…read morelocks, pay off your accelerated bill, then you'll get a year free. Im saving $666.00 . With spectrum. Then act like you are inept, the process goes so much smoother. ​​

Outages are a real issue with this company. Definitely will look for another Internet provider!read more

I stopped into Spectrum location for help with a few billing questions and worked with Joseph. The…read morestaff here is usually pleasant to work with, and Joseph was really helpful and kind during my visit. He had mentioned he would help handle something with my bill and follow up with me. Before my billing due date, I emailed him to check in but didn't hear back, so I ended up going back into the store. When I spoke with him in person, he let me know he had seen my email but had been busy and wasn't able to reply yet. That said, he did help me once I came in, and I really appreciated how empathetic and understanding he was about the situation. I've been with Spectrum (previously Time Warner Cable) customer for over 10 years, and right now I'm happy with my current service and the customer service I've received at this location.

I switched to Spectrum Mobile to save money and the service itself has been fine, but my experience…read morewith customer service has been terrible. When I upgraded my phone in-store, I was told I'd receive $800-$1,000 trade-in credit and that a return box would be mailed to me. I never received a box. Later, I was charged $333 because they said I missed the return window. Apparently the instructions were buried in promotional emails, which contradicts what I was told in person. I spent 2-3 hours on the phone with multiple reps getting different answers. One told me to send the phone to a third party, but now I'm being told it's only worth $100-$200. To make things worse, my service was shut off over this disputed charge, even after I made payments. As a single parent and disabled veteran, I rely on my phone for communication, including VA medical calls. The mobile service is okay, but the lack of accountability and poor customer service is unacceptable. I will be leaving Spectrum Mobile as soon as I can.

I was excited about dumping Spectrum cable/tv with this great 2 year promotion from ATT/Direct TV…read more No dish that goes out in bad weather now because they have a app to get dish TV through the high speed Internet. This just gets really stupid as I go so buckle up for the ride. After three hours of watching the tech go back and forth inside/outside/sub station, call the tech line, looking at boxes/connections he could not get the internet to work so another service call was scheduled. I called to confirm my call on the day and I was told she contacted the tech and he was on his way over. Two hours later no tech so I call and I'm told my service call was rescheduled, WTF how do you go from tech on the way reschedule so I said if someone is not here in an hour and get my service up and running I'm canceling, 6 hours into this now and I'm told no one is in the area so I canceled my service. ATT kept taking money from my bank which I had to put a block on and start a claim to get my money back which they did. I spent 5 hours over two months repeating canceling my serve to no avail and getting past do letters and over du bills while being told my account is canceled. Every phone call I was given a reason why it didn't get canceled and reassured it's finally cancelled over and over again. Finally I had to file a BBB claim against ATT because it's just a fuc#ing nightmare dealing with ATT. Two days later ATT office of the president called me about the BBB claim, look it up on line ATT office of president. The woman assured me after hearing my nightmare story that my account is canceled and my bill would be 0 dollars, I told her forgive me if I don't believe you because I have heard this for countless hours over two month. I told the woman that ATT is the worst company I have ever dealt with. ATT has been the worst company I have ever dealt with and I would never do business with them ever again.

I feel like I've been deceived by AT&t they are charging me a $15 receiver fee that I cannot use…read more I've been on the phone for over an hour today trying to fix it nobody in their company can fix it I talked to the supervisor JW 021y and he was not able to give me any satisfactory answer. They could not take the fee off of my bill so they told me everybody gets the fee now I feel like they were not being honest with me I am going to cancel my service and go through a company that will be honest with me

Met Alan at his booth at the fair in 2015. I had him install DirecTV for me. Everything was done in…read morea timely and professional manner. The one repair I needed, I called on Friday and a repair person was here on Monday. They found the bad connector and I was back up and running. The latest call was for the re-locating of my dish after a new roof was put on. A suggestion was made to maybe put it on a pole instead of the roof. I took there suggestion. Called the day my roof was completed and someone came 2 days later. I highly recommend Sights and Sound Solutions

Sight and Sound Solutions were recommending to me when I was looking to switch cable services and…read morein particular, DirecTV. I contacted them and it was the best decision that I could have made. Not only did they meet my satisfaction, they exceeded it! From purchase to installation, everything was done with professionalism. I highly recommend if your looking to purchase DirecTV, to give them a call. I'm sure glad I did!

Being not a young guy I have problems with technology. After dealing with AT%T it was refreshing…read moreto come here and get a phone inexpensively and have things explained well. I've messed up my phones and they undid whatever I did in a short while. I couldn't be more impressed.