I got an appointment right away. Everyone was very professional and nice. My eye doctor and glasses…read moretech were both wonderful. There wasn't a great number of classes covered by my insurance but I did find a cute pair that looks good. They were ready quickly, too!

Dr. E. Orlof is very knowledgeable, I feel confident being under her professional care, she' quite…read morecompassionate also and relatable. When I see her I know that she's "got me"!!!

I've been going here for years & they have always been very nice. Doc Annette is very thorough &…read moretakes her time explaining your eye care/issues to you. Front staff are always pleasant and I've never had any problems getting appointments. Highly recommend.

I was running 5 minute late to my appointment. I called 5 minutes before my appointment time to…read moreinform them that I was going to be 5 minutes late and they told me that they would not accommodate me and canceled my appointment. This seems a little overly strict, especially since I had called ahead to let them know. I would give zero stars for customer service if I could.

Terrible customer service. They don't even TRY to help you with your insurance inquiries. Sitting…read moreat a desk with nothing but a straight "no" coming out their mouths. I have been a customer there for over 15 years and since Donna left, it's gone down hill. I'm done, done with this location. Bye

On February 28th, I went in to pick up glasses that had been ready since December 2025. I was…read moregreeted by an employee and clearly stated that I was there to pick up my glasses. I was told I would be helped, and I then waited nearly an hour while several customers who arrived after me were assisted first, including two couples with a baby, two men, and a woman. I observed each of them being called ahead of me. While I was waiting, a bald employee seated on the far left said twice to two coworkers, "there are other tickets," in reference to the employees standing and gossiping near the front desk only a few feet from where I was seated. That comment appeared directed at their conversation, not at assisting customers. Despite this, every new arrival continued to be helped before me. After approximately fifty minutes, I calmly approached the counter and asked why customers who came in after me had been seen first. The employee responded by stating that it had not been an hour. It had been. I left the store feeling frustrated. As I was walking out, the same bald employee loudly made "cuckoo" sounds in my direction, implying that I was irrational. That behavior was unprofessional, disrespectful, and inappropriate. I have previously purchased four pairs of glasses with progressive lenses from this location and had even brought two additional frames with me that day to order more lenses. I chose not to proceed with that purchase. I am a teacher and a single father, and it is not easy to find time to manage basic errands, which is why the glasses had been ready for over a month. To be treated in this manner after waiting that long is unacceptable. I will be taking my business elsewhere.

Office was very nice and was very efficient doing my exam and helping my wife and I shop for…read moreframes. Robert was very helpful in recommending different styles and helping us understand our insurance and the different options available to the frames we purchased. Definitely going to make Davidoff Optical our family and neighborhood office.

Great service. People were kind and professional. No complaints…read more Note: This was my first time I saw an optometrist remotely (while in store). Everything went smoothly.

Great service and the doctor thorough and nice. Jefferson and Anna were really helpful. It was a…read morepleasure from beginning to the end. Great staff. This place will my go to place from now on!

After all the back and forth, received glass 2 months from order and they are crooked…read more Now living in Pennsylvania haven't been able to come get them fixed.

Hemily was wonderful.She was very knowledgeable.It took some time to get…read morehis glasses perfect.She do not give up . What great service.I recommend Insight to all. Thanks Hemily Regards Barbara.Juris

Excellent! The doctor and the staff are very efficient and professional. I needed an eye exam and…read morenew reading glasses. Everything was precise. I picked up my frames, and my glasses were ready within a couple of days I would highly recommend.

Very shady operation, paid for my contact lenses, waited for delivery, 4 days later got an email…read morecancelling my order, no explanation. When I questioned why, I was given a very surly and rude reply explaining that they had charged me the incorrect price. Wont be doing business here again.

Majority of the frames are over priced. Instead of them asking if you would like anti-glare lenses…read morethey just put it with out notifying you. Most of the time you have to wait two weeks to get you prescription glasses.

Exceptional Eye Care with Dr. Lomonaco…read more Dr. Lomonaco is truly amazing! My family and I have been coming to her for many years, and every single visit reaffirms why we continue to trust her with all of our eye care needs. She is incredibly caring, patient, helpful, and remarkably knowledgeable. It's rare to find someone who consistently goes above and beyond for their patients, but Dr. Lomonaco does just that. Her staff is equally fantastic--friendly, professional, and always a pleasure to interact with. Even after moving out of the area, we happily make the drive (sometimes over an hour) just to see her. That's how much we value the quality of care she provides. The office is clean, well-maintained, and has enough space for smaller families to feel comfortable during visits. They also offer a great selection of glasses and frames, which makes the process convenient and enjoyable. While parking can occasionally be a challenge (it is The Bronx, after all), it's a small price to pay for such outstanding service. If you're looking for excellent eye care, I highly recommend Dr. Lomonaco and the Throggs Neck Vision Associates team. They are simply the best!

The best experience! It was so thorough and kids had fun! The rest of the family will be coming!read more