So I was standing in line behind this woman waiting to be helped. The gentleman behind the desk…read moreasked the woman not in the line standing off to the left if she needed help. Before asking us and we were in line about 10 minutes. Why the preference is beyond me. Needless to say they got their passport photos done before we did despite being here 1st. That's weird, that's suspicious. To make matters worse the whole time we stood in line no one asked us if we needed anything at all. Thanks Roberto, wish you treated us as nicely as the woman ahead of us where you told her she's lucky she got you. You were pretty smitten with a certain demographic. Give all your customers the same level of respect. You even treated the Hispanic woman ahead of us getting balloons with a condescending attitude. I walked out, after taking someone else ahead of us. They gril kept asking to get the photo retake and they kept doing it. No tact

I've used the co-working space for almost a year and I'm really happy with the service and the…read moresetup. There are rooms to work when you want quiet and rooms when you want to be amongst people. I think the pricing is reasonable, and you get free drinks and snacks.

" Staff is friendly but it's expensive" So the staff is…read morefriendly but the computers are expensive; well everything is . So this place gets you out of a bind . Like for example I ; needed to type and print something. Mt printer at home was out . I was better off waiting until my new printer was set up . Anyhow I spend about $50 typing and printing a one page document. Parking is in the back so that's not an issue . They have an ample parking lot .

I was massively impressed with the high level of customer service received from my visit to FedEx…read moretoday. I arrived nervous because it was the first time I was shipping internationally and with high valued items. Harvey was so friendly and genuinely interested in helping me with my shipment. He asked important questions so that he could offer the best guidance, he double checked everything because he genuinely cared about making sure my item got to its destination, and his sense of humor made me feel at ease. It's fair to say that I've never received this same level of service at competitor print and ship centers. As odd as it sounds, I'm now looking forward to utilizing FedEx more often for my personal shipments.

I can understand why this PO has such low reviews ... based on my first experiences at this…read morelocation a year ago ... which were slow and unfriendly memories. However, recentlyyyyy I've been to this location twice, and it's been a really pleasant experience ... even with it being around the holidays. Both times, I've had "Anan" (I think that's his name ... so sorry if it's not.), and THIS MAN DESERVES A RAISE!!! Not only is he assertive and efficient, he's also really friendly and ... happy with everyone. Not characteristics you often see from PO employees ... sadly. Both times, I've come in with 10+ packages to mail out, and both times, he's helped me with a smile on his face and with friendly conversation. Such a relief ... since honestly ... I got anxious having to take so many packages to be mailed. Didn't know if I would be met with visible annoyance and a rude attitude, but ... pleasantly and surprisingly, I was not. He brightened my day both days. Regarding "value" or this place ... it's a PO. Do I think prices are higher than they were before? Sure. Is there anything that can be done about it? I don't think so. Just glad that we still have mail delivery.

USPS delivery claims can't be trusted. My delivery of live plants was delayed because of Friday…read moresnow, that's okay...rescheduled for the next day, Saturday, in which the office building (Brighton) is open until 6pm. There I am waiting in my office, then shortly before 2pm the status is updated to 'next business day' because of the lie 'that a delivery was attempted but bldg was closed'. This building with couple dentist offices has people coming in and out all afternoon. Why was there no attempted delivery slip left? Isn't the real truth the carrier just wanted to work a half day and go home?!

These guys need a super shout out. On a day where everything was going wrong for me, I was already…read moredreading the worst coming here at the end of my day. When I asked for my order I knew something was off. It turns out my order was lost in the email and wasn't made. It was very time sensitive so I was hoping we could figure something out. They apologized, took full responsibility, and said they can get it done by 6:00PM. The issue was that I had work plans so I wasn't going to be able to get it. The guy offered to walk it down to the Hilton for me. How cool! Not only that but 1) he took the poster board to my booth and set it up AND took photos so that I knew it was taken care of 2) they gave me 10% off for the inconvenience. I didn't even mention the fantastic job they did on the poster! Kudos for making everything right and your customer happy!

I had a very last minute formatting + print request and the team did an exceptional job. They were…read moreprofessional and the work turned out better than I could have imagined. So grateful for this fantastic business.

Truly professional graphic and print services half of the time and price of Staples. They guide you…read morethrough the process from design to finished print effortlessly. If I had to find a flaw it would be finding 376 Arsenal Street with the traffic fleeing by at 30-40 miles per hour. They will surprise you with what they create.

Great experience here with several printing projects I've had done including large welcome signs,…read moreholiday cards and envelope addressing. John responds to all of my questions and provides solid recommendations. I'm happy with the work they've done!

There's been two separate times I show up during the posted business hours (posted online and on…read morethe door) and they are closed. Very inconvenient

Excellent service and kindness from the young man at the counter ! Very helpful and prompt and…read moreanswered all my questions.

Flash Print has often surprised and delighted me-- going above and beyond my expectations and even…read moremy hopes. A few months ago, for example, I brought in a foam core poster board to ask IF they could cut some small amount off each side...the only shop that had told me they could definitely do the job was quite some distance away. The Flash Print tech on duty kindly said she believed she could do the work, since the poster was not too thick/dense-- and she did! Which saved me *hours* of traveling that day. Another time, I brought in a page or two to be copied-- and was not charged, even though another kindly staff person did all the work-- not me. And once, FlashPrint was the only copy center open when I needed some copies made. ...Also, each time I've gone in (even when Halloween was not in sight), there's been a bowl of bite-sized treats for customers to take one free: a sweet treat for completing some bothersome task, so I've felt happily *rewarded* for being productive, too, on leaving their shop...in fact, my tummy always leaps for joy, in anticipation, as I've headed down the stairs and seen the bowl of treats awaiting me. So Thanks again for EVERYTHING, Flash Print!

They're awesome. Super high quality responsive affordable. Did a great job with our movie posters…read more They do all the posters for the Somerville Theater. Super recommended. Thank you!!!

i am here at 10:27am on a tuesday & they are completely closed, supposed to be open at 8am. there…read moreare others here waiting too? someone is visibly inside & ignoring us. what the hell? why bother posting hours if you're not gonna honor them? i have an emergency package to send for work & had to take a $20 uber here. unacceptable. lazy workers.

they supposed to close at 6pm on Sunda, but. when I get here at 5:26pm for my emergency document…read more IT WAS CLOSE!!!

I was there a couple weeks ago. I know nothing about the…read morecomputer or printing out lables They were extremely helpful. They spent an hour with me until we figured it all out. The owners were both there extremely nice people. The service was spectacular. I will never go anywhere else. Thank you for all your help

This is a first tate business. Very efficient Services and extremely friéndly owners…read more Recommend it fully!

Very friendly folks here! Understaffed so there was a bit of a line, but doing the best with what…read morethey've got.

Amari was quite helpful, even though they were about to close. Thanks to him, excellent service and…read moreknowledge. He deserves a raise!