We purchased a 2013 Audi A5 Quattro Prestige on April 4th with Signature Auto Enterprises, sales guy Pat Kumar. We have been going back and forth trying to reach the owner who had told Adam the sales manager, we would be hearing from him. This went on all day Thursday and Friday with absolutely no call back from him, we have made multiple attempts. Our vehicle had the oil light come on, April 7th, we went to get a 150-point inspection done, then with Pats advice, went to get a second opinion, a 300- point inspection with a repair shop more accustomed to Audis. Pat told me it wasn't necessary to procced with a 300-point inspection, but this I found strange and did anyways. The car is now sitting and not being driven, at the repair shop They found both front axles need to be replaced and there is an active oil leak from a valve cover and is unsafe to drive because it can risk engine damage. This is not minor wear and tear and an active oil leak from a valve cover right after purchase absolutely falls under an implied warranty issue that I signed the day of purchase along with Pats words telling us, "By law you are absolutely covered if you leave and something major happens." (Referring to the implied warranty.) We are looking at about $4100-4200 worth of parts and labor for these issues and by law I am covered under the signed implied warranty. I need to have the phone call to us that we keep being told we are going to receive from the owner. Our mechanic has tried to reach out several times, along with us. I find it very disappointing and odd that this owner claims he is going to call us the customers who is having an issue and not even have a conversation with us. Extremely unprofessional. If we cannot resolve this promptly, I will be filing formal complaints with the Illinois Attorney Generals office along with the Illinois Secretary of State and Federal Trade Commission, as well as pursuing additional legal remedies. One of two things, take the vehicle back or pay for the necessary repairs. Hopefully we can resolve this matter quickly without any additional outside sources. read more

signature Auto Enterprises took advantage of my daughter. She had gotten her settlement and looked online Volkswagen Atlas sold her a Volkswagen $13,000 cash money we bought it February 9, 2026 and March 8, 2026 the motor blue and I know for a fact that they knew something was wrong with and they are not willing to try and help my daughter. They and that was it. I am very disappointed. They are trying not to own up to the fact that they sold her a bad a read more

Upped my review a star since my deposit was refunded in full. Of course this was only after a negative review went live. Not the 1st customer to make the drive only to find the car they're interested in no longer available though. I also understand that shopping at the low end of their inventory price wise made me a low priority customer. Of course if they had a stick shift equipped Japanese or German 2WD sedan at $20-25k, I would have looked at that too. Prices here ARE very reasonable. read more

Sales process was great for an out of stater, but the shipping has become ridiculous. Pat has been doing everything he can to get this car to me, and Luciano was great durning the sale. They fired their personal transport broker and have moved to one that is BBB certified and A+ ranking after me asking for a switch because it was just promises after promises from the first broker and took over a week and half and still didn't have a shipper. This new company also seems to be having issues getting a driver to bring the vehicle to me. Update: had to switch from enclosed vehicle transport to open trailer to get it by this upcoming weekend ( 3 work weeks from send a wire for full purchase price ) and I got a picture today from Luciano showing it loaded. Dealership is top notch, shipping however is not and pretty much outside of their control. Will update review again once I receive it. Shipping company damaged in transit, Not Signature Autos fault and I'm working with shipping company to get that resolved. Pat has been more than helpful on everything I've had after the sale, after I sent money this man has still been diligently making sure I'm taken care of and the car is beautiful and drives amazing. read more

I bought a car under the presence that thr only thing wrong with it is it would eventually need a new battery. I went to see a mechanic so they could heck it out. They came back with a list of things wrong with the car that totaled needed repairs to over $4000. Since I'm still under warranty I went back to the dealership to see what they could do any why I was ne er told more was wrong with the car the day I bought it? Instead of working with me to find a solution, they gave me the run around and told me they refused to put any added work into my car. I was told maybe the owner will agree to take back the car and give me back the money, but no guarantee. I have to call back tomorrow to see it the owner will be willing to take the car back. I'm so disappointed and unsatisfied with the service I received from this place. I also didn't appreciate the attitude I received from the workers. I tried to be as polite and understanding of the situation as I could be but they made me feel like I was wasting their time. I should mention that one of the reasons they refused to do added work on my car is because the price of my car was cheap and more labor on it would cost more money; yet the day I bought the car i was charged an extra fee in case the car needed more work on it. I understand if they couldn't fix everything but try to help me somehow. Again I am still under warranty with them. read more

Update: I raised this review a star because the manager reached out and sincerely apologized. They compensated us for the $50 we wasted and doubled it to show he was sorry. He also said they would be working on their system to help avoid this in the future. I truly hope they do. read more

I think this place is fantastic! They gave me a reasonable price for the vehicle that I paid for as well as very well kept and clean vehicle. I have good notices, considering they allow the vehicle to be checked out by whatever auto shop in the areas. In order to inspect any complications or your concerns. They have carfax too. The place itself is clean and relaxing environment, including extremely nice salesmen. I will be having my husband purchasing from them in the future! read more

Terrible all I did was inquire for a vehicle and understanding the fact that some may not be options for me okay but the tone of voice that Patrick used was just un acceptable didn't let me say anything over the phone after every sentence saying harshly "got it" as if im not comprehending what he's saying then proceeded to say stop wasting my time cus it's just not gonna happen and then hung up on me without even hearing anything I had to say or even discuss or offer any other cheaper options that would make sense for me just terrible never experience anything like this before and genuinely really made me mad. read more

Great people would definitely shop here again. Low stress and great selection. Try them!

I found a listing for a car from this place on car gurus. It was listed as perfect condition so l decided to check it out. As soon as we walked to the building a manager was screaming at a worker pulling cars up, cussed him out and then got into the car and SLAMMED the door so hard that it made me jump. Unfortunately, I still walked in the building door. Another worker greeted me and got the keys for the vehicle of interest. While I waited I could very clearly hear the same manager screaming at another employee about his attendance. Whatever. Shortly, the employee came back and walked me to the car. I got in and it immediately started throwing every warning light possible: check engine, check hybrid system, check tire pressure, etc. I decided to leave. In conclusion, beware of their listings, they are not accurate. They are a "wholesale" place and do not check/service their vehicles. read more

I found a listing for a car from this place on car gurus. It was listed as perfect condition so I decided to check it out. As soon as we walked to the building a manager was screaming at a worker pulling cars up, cussed him out and then got into the car and SLAMMED the door so hard that it made me jump. Unfortunately, I still walked in the building door. Another worker greeted me and got the keys for the vehicle of interest. While I waited I could very clearly hear the same manager screaming at another employee about his attendance. Whatever. Shortly, the employee came back and walked me to the car. I got in and it immediately started throwing every warning light possible: check engine, check hybrid system, check tire pressure, etc. I decided to leave. In conclusion, beware of their listings, they are not accurate. They are a "wholesale" place and do not check/service their vehicles. read more

Terrible experience! They actually get a -5 stars. Worst car buying experience of my life, and I've purchased many. Do yourself a huge favor and shop elsewhere, I implore you. I bought a 2007 Mustang that was not disclosed of having serious safety issues with the brakes and steering. You couldn't tell during the test drive. I found out a week later from a reputable repair shop, that I was driving a rolling dangerous death trap until repairs were made. The repair cost equated to the actual value of the car purchased, and of course the repairs weren't covered on the standard 15 day warranty. Very convenient that nothing was wrong with the power train components covered under warranty. I don't believe they even inspected the vehicle at all! Oil was filthy, some light bulbs out, which still didn't even get changed correctly when requested. The mechanics on site are a joke. They were supposed to provide a multi-point inspection of the vehicle. That's hilarious. They didn't lift a finger before placing the vehicle for sale! I contacted the dealer about the disdain of my added repair costs, and provided all the details of repairs needed from a reputable Ford dealership. Sales rep tried to convince me not to listen to them... The front steering parts are fine. Yeah, okay. That sounds like a great idea. It would be better to listen to the words of the dealer who just took advantage of selling me a dangerous vehicle. But still, the sales guy agreed to compensate me something for the inconvenience. An exact dollar figure of compensation never got discussed. I got two weeks of the runaround, from the GM being out for Covid (whatever, even if true) OR... Oh yeah.. He just stepped in, I'll talk to him and I'll call you right back. Never did! 2 weeks of the exact same thing. An endless loop of runaround. I remained extremely polite and patient throughout the process. Finally, I get a text back that they won't help or compensate me a dime, because I didn't "give them the chance" to make the repairs in their shop. Sure, I'm going to bring the vehicle back to the same place that sent the vehicle out for sale with filthy oil and lights out, and with the other dangerous issues. I'd rather pay out of pocket elsewhere! And yes, I did project a few choice comments back to them before closing the case. But at the end of the day, the joke is on them.. I love the Mustang and got it all fixed up. I've now invested in the vehicle double for what it's currently worth, but I will enjoy it for years to come, and forget about this horrible dealership I bought it from soon enough. Karma will get them; it always does. Unfortunately, us victims don't get to know when it happens, but it will. My issue is that I fell in love with the Mustang too quickly without doing enough research on this terrible dealership. That's my bad, as emotions overtook logic. I wish I would have seen all the negative review here first as red flags. But it's all good; live and learn. Oh, but wait for it... Check out all the rebuttal lies below this review that they're going to post after me! Of course they're going to have some choice words that my story isn't true or fair, or that they gave me a chance to make things right. Oh, sure. Just look at all the other negative reviews mounting. If you choose to ignore this warning to stay away from them, they you will have major aggravations same as me. Here it comes, read it below.... read more

Ada, Ryan and Jose were all amazing through the whole process. They showed me the car fax, let me test drive all vehicles I wished, and worked with me on price for the vehicle I selected. I was in and out with a car within an hour and reccomend due to the great customer service and support. read more

Signature Auto Enterprises - Lincoln continental - Car Dealers Near Me - Schaumburg, Illinois

Scammers ! The owner is just as terrible as his employees . Everyone who works here treat people so terrible their only goal is to get your money and sell you a lemon car . Save your time and money and do not come here ! Instead of offering help on my car they sold me which had problems a week later , the owner told my husband "You sound like you have money buy her another car" . The owner is a complete joke and it's surprising they are even still in business and operating . Adrian Rivas is a salesman there that cheats on his girlfriend calls her disrespectful names to ladies like myself while he was looking over cars with me . Super scums . They sell lemon cars !!!!! Do not spend your hard working money here !! read more

Car was there, as advertised. Adrian could not have been more professional. I feel I got a fair trade in value and I love the car. Great value. Thank you. read more

Signature Auto Enterprises - Car Dealers Near Me - Schaumburg, Illinois

We worked with Ada and Patrick. Both were very helpful and not pushy. They gave me a fair trade in price and they have a very surprisingly large inventory of vehicles in a fairly small facility. It is not like any car dealership I've done business with before. Pat assisted me with my radio set up for which I am grateful. We talked about sports cars and cars in general. This was a good experience. Thanks to Jose as well. He did a great job of moving vehicles, cleaning vehicles and just assisting in general. read more

Absolutely fantastic dealership! When I was in a rock and a hard place Ada and John worked with me and my budget to get me a wonderfully working car. I can't stress enough how hard it is to find dealership that actually cares about their clients but Im very happy to say Signature Auto does! Thank you again for the great car at a good rate! read more

Shady business. Car wasn't even able to turn on without being jumped.. no care for the clients, and found multiple issues with the car, and wasn't willing to knock off anything. And told me to fix it myself, even though the vehicle was apparently being serviced before picking it up. Took very long to even get in contact with the bank. Overall just a bad service read more

I feel the pain did my doughter bought her first car from this Leno dealer in less than month she paid almost her saving and credit card for fixing that Leno Karma we'll get your guys read more

Drove two hours to hear them say "who are you? Sorry we sold that car already" Then what was the appointment we scheduled for? Thanks for making me waste time! read more

Went in to view a vehicle decent price until they added a $599.00 vin etching fee. you can do it yourself for $20

I bought a car for 22k including an extended warranty on 7/9/2022. It had 60koles on it and was exactly what I was looking for. The car went out on 7/12/2022 because of engine failure. I took it to the Chrysler dealership to have it repaired and the extended warranty would not cover it because they say Signature Auto sold me a car that they knew had a bad engine. It's 2months later and I'm not driving. $4k for Chrysler to repair the car and release it to me. I don't have the money. I'm still making car note and insurance payments. Ryan at Signature Auto was very rude and disrespectful keeps giving me the runaround about this situation. read more

I bought a BMW 328i from them February 2019 and the car still runs great! Was in and out of the dealership. Upon arrival, they got me the keys in less than 2 hours. read more

I bought a 2008 Nissan Altima on February 15, 2022. It wouldn't accelerate so I just took it to the shop. It needs a new transmission. I JUST BOUGHT THE VEHICLE - LESS THAN 3 WEEKS AGO. Here at Signature Auto. Thousands of dollars to fix a car I just bought here. read more

Absolutely none of the staff were wearing masks or even pretending to maintain a distance, even after the salesman I'd been talking to admitted he'd had COVID in December. I'll take my business elsewhere. read more

Highly recommend! I bought 3 cars, one for me, one for my husband, and one for my daughter. Adrian was a big help and recommended the right cars. I love my car! Adrian was very honest with us about any potential problems which gained our trust. My sons are looking for cars also and are only looking to buy from Signature Auto! read more

The guys here are amazing! They found us the exact car we were looking for -- down to the color of the interior -- and within our price range! Responses to our questions were very prompt and thorough and everyone was so pleasant to work with. Highly recommend working with Dan -- he's knowledgeable and helpful. He even helped me sync my phone before I left! And to top it off, we got a great price for our trade-in! Great people, great place, great experience all around! read more

BUYER BEWARE! - Bought a car for my daughter on 10/3/2020, (more than 1 year ago) from Signature Auto Enterprises. Paid for car, title and registration. Never received the Title and unable to purchase a plate sticker. Sec of State (DMV) does not show me in their system, just shows the previous owner. The manager (DAN DRESCHER) hides behind some sales guy named Chris (who states that he'll be the only one that I will talk to). They only have one phone number 847-278-7663 for everyone there. The manager and title person will not even provide their email addresses. Very shady business practices. My daughter is not able to drive to school nor work, because this car is not legal. Nothing but stall tactics and not accepting any responsibility. They just keep saying that they registered the car, using some third party link. But DMV, Sec of State says otherwise and still no title. They could've at least sent temp plates and re-filed, so that my daughter can get to school and work. They never showed me the title, looks like they never had it in the first place. Police, State Attorney General and legal action are my next steps, because this looks like fraud/theft. read more