I was recently in the Detroit area to visit family and was helping a friend find a car to purchase…read more So many cars and so many selections. I decided to first select a small Used car lot very close to where I was staying and it ended up to be very fruitful. the owner, Tim was very knowledgeable, very cordial, very easy to work with, and very polite. My entire career was in the automotive business, and I spoke this man's language, and was not apprehensive in the least. We found what appears to be a very acceptable car at a good price from citywide auto sales on Utica Road in Roseville Michigan. I would not hesitate to shop there again should the need arise, and I would absolutely not hesitate to send other people to citywide auto sales that were I would not hesitate to shop there again should the need arise, and I would absolutely not hesitate to send other people to citywide auto sales that we're looking for a used car at a decent price. He did not appear to be hiding anything, when I pointed to a car, he gladly accepted that and also showed me other comparable vehicles of the same category so that my selection would be wider. I ended up buying a car the same day send him and I'm glad I did and the person who I helped find this car is very satisfied as well.

From the owner: We've been putting people in quality used cars since 1997!! come check us out!! read more

I pull into the service drive ask them if they can pop back in exterior piece on my rear bumper…read more They say we can't do anything about that. That's a body shop thing. I drive to the body shop I walk in. There's someone at the desk. And. He says what do you need insane I said I have a piece of trim that I need pop back in and he says well. Can you schedule an appointment? And I said it's just a minor piece of my exterior trim. He comes out and looks at my car and says yeah that whole entire piece of the. Plastic rear exhaust trim needs to come off and it will cost about $100. What the fuck If I was you stay away from this dealership, poor customer service

What's wrong with Tim? Tim told us 6 days ago that it would be 24-48 hours to find out why the…read morecheck engine light was on briefly then went off. Here we are bringing our car home because it wasn't even touched in those six days and nobody ever called us. Went up there to find out what was happening and was told they needed to tear the engine apart, it was at a different location, and they had other priorities. Worst customer service and openly rude. Never going there again. And someone being angry rude Tim a cookie.

Not a good idea place to bye a car from their a B-lot and I didn't have a good experience they…read moresold me a car with a broken transmission and later charged me for it a not a good car dealer

I worked with Jenna auto sale 2 times so far I had to go back there for my second car the process…read morethey make it easier for you Kelly helped me get both cars and of course they give u the car clean and looking brand new everything is really professional they work with whatever situation you have they will get your loan accepted no matter how bad credit is they have nice cars and clean cars no mechanical issues at all with both cars thank you Kelly for your help.

This long term (30yrs) Roseville used car dealership sold my son-in-law a wonderful low mileage…read morelate model Chevrolet Impala. I couldn't be happier that he is in a safe reliable car. Thank You all @ Dan's Auto Sales

So glad I found out about Dans auto!! Bought an amazing 2017 CTS. Super clean car, very well taken…read morecare of. Dan works with you and makes sure you're happy! Easy 5 stars!

Terrible service, terrible receptionist, terrible everything. Go somewhere else. Called so many…read moretimes to get directed to a closed line that immediately ends. Asked why? And the receptionist ends it. All of these 5 star reviews are fake and their business is ran by a bunch of ignorant and disliked people.

Unsafe, Dishonest, and Unprofessional - Avoid This Dealership at All Costs…read more  On July 14, 2025, I brought my car to this dealership for an oil change, tire rotation, and multi-point inspection. The inspection report I received stated that my brakes, rotors, and drums were "checked and okay," with my front brake pads listed at a depth of 9 and my rear pads at 6. Exactly two weeks later, I had to bring my car back because my brakes were making loud, scraping noises. I was then told my front brake pads and rotors were worn metal-to-metal and had to be completely replaced. Somehow, my front brake pads supposedly went from a depth of 9 to 0 in just 14 days--something that is not realistic unless they were never inspected in the first place.   When I questioned the service advisor, I was told that "lube technicians" don't check brakes if a tire rotation isn't performed. I had to remind her that I did have a tire rotation during my last visit. She then changed her explanation, saying these "lube technicians" are not certified to do physical brake inspections and only look at the outer brake pads--not the inner ones. This directly contradicts the inspection report I was given, which would lead any reasonable person to believe a proper inspection had been performed. If what I was told is true, then my inspection report was falsified, which is not just sloppy work--it's dangerous negligence. They knowingly gave me a document stating that critical safety components on my vehicle were fine when in reality, they weren't even properly inspected. I trusted that my car was safe to drive with my two children inside. The truth? We were driving around for two weeks in a vehicle that could have had catastrophic brake failure at any moment. If that had happened, the outcome could have been tragic. We could have been seriously injured or killed, all because this dealership chose to mislead me about my car's condition.   I choose a dealership over cheaper service centers specifically because I believe I'm paying for quality work by certified, competent professionals who will keep my family safe. Instead, this dealership is putting customers' lives at risk by letting uncertified workers handle inspections and by giving false safety assurances.   To make matters worse, neither I nor my father (who has called multiple times) have received a return call from the service manager--despite leaving multiple messages. My father even reached out to the GM, but still--silence. This isn't just bad customer service--it's complete disregard for accountability. I am a return service customer here, and this brake replacement alone cost me over $1,400. The very least they could do is acknowledge the situation and own up to their mistakes.   This entire experience has left me with zero trust in this dealership. My car was purchased new in 2022 and has fewer than 50,000 miles. Yet somehow, my brakes were allowed to wear down to a dangerous point immediately after being declared "okay." This is unacceptable, unsafe, and unethical.   Now, I am left wondering: if they can falsify an inspection on something as critical as brakes, what else are they willing to misrepresent? Every future visit would leave me questioning whether my car is truly safe for me and my children. That trust is gone forever, and so is my business.   I will never return to this dealership, and I strongly urge others to think twice before trusting them with your vehicle. Safety should never be optional, yet this dealership treats it as an afterthought.

When I first purchased my 2017 Kia Sportage from A&B Motors, I was genuinely impressed with the…read morecustomer service. Albert was responsive, replaced a failed battery shortly after purchase, and the dealership worked with me to address several concerns. Because of that experience, I intentionally held off on leaving a review while the repair process was underway, hoping I would ultimately be able to leave a positive one. Unfortunately, my experience changed over the following weeks. Within four days of purchasing the vehicle, I reported an intermittent rough idle and other drivability concerns in writing. The vehicle was returned for inspection and repairs through Paul's Auto Service. Later inspection records documented excessive oil leakage and oil intrusion into an electrical connector. After those repairs, the vehicle developed additional engine issues, including ignition-related misfire codes. Throughout the process, I continued communicating with the dealership professionally and documented each step. I asked for written explanations regarding the inspection findings and whether the later engine issues had been evaluated in light of the documented oil intrusion. Instead, I was ultimately advised that the remaining issues were considered routine maintenance, and on June 26, 2026, I was told, "I cannot help." What disappointed me most was not that the vehicle required repairs. Used vehicles can develop problems. My disappointment was that concerns I documented within days of purchase were ultimately characterized as routine maintenance, and I was left responsible for additional repair costs without receiving the written technical explanation I had requested. I believe in giving businesses an opportunity to make things right, and I did exactly that over several weeks before deciding to leave this review. I hope A&B Motors will reconsider how it handles situations where customers promptly report significant vehicle concerns immediately after purchase.

Feels like I was set up with this beater they sold me.. for $32,000.. 112,000 Miles.. nothing but…read moreproblems for a year now.. stay away from these crooked f^%#s.

I was shopping for a Stinger GT, and they are scarce right now. Bradley had helped me when I wanted…read moreto test drive a Seltos, which I loved, but it was just a touch too small for me. I contacted a car broker and when I saw his numbers, I was not impressed. I contacted a few other dealers, but the one or two vehicles they had either had the wrong trim level or were in a color combination that I didn`t like. There was one, in white that I would have bought and was about to drive 50 minutes to test drive. I called Jeffrey Kia, hoping to find a car that I liked that was closer to home. Brad was with a customer, so I talked to his manager, David who located the car in a great color (Panthera Gray), but it was at another dealership. It was better equipped than the vehicle that I was considering. David said that he could get it from the other dealer and honored the price that I was given on the lesser-equipped car. I had to wait the weekend until they could get the car from the other dealership, but it was well worth it!! Not only do I love the vehicle, but Bradley was passionate about the Kia line and was very knowledgeable. When I took delivery, he went through every feature and function that the Stinger GT has to offer. Jeffrey Kia was a great experience!

In the following I am going to do my absolute best to detail my experience purchasing a Certified…read more2022 Kia Niro Touring from Jeffrey Kia on Tuesday, February 18, 2025. I located the Niro on Autotrader in February and was eventually connected to salesperson Sam in the Used Kia department of the dealership. Making a deal on the purchase price went smoothly as the dealership wasn't willing to negotiate, but they were offering a very competitive price so I did not push very hard for a lower price. I worked extremely hard to make a fair comparison across multiple dealerships, and the Certified Niro at Jeffrey won out, if only by a little. There was a bit of haggling with Paul in the finance department over the warranty. Even at the best pricing, I was only able to capture a 120k mile Platinum warranty for $2100. I strongly urge anyone reading this and purchasing an additional warranty here to check with Lucas and or Craig with Kia of Muncie, if you are looking to buy additional warranty, as Lucas and Craig were able to offer a 10 year 150k mile Platinum warranty for $1864 as opposed to the $2100 120k mile warranty I ended up buying at Jeffrey. In addition, I made a tremendous mistake by not asking about the full condition of the vehicle prior to agreeing to buy it. Having purchased numerous Certified Pre-Owned vehicles in the past, I had always assumed that Certified meant that the vehicle was in superior condition. Upon getting the car home, I discovered a large tear in the driver's seat on the left side. With the tear on the left side, it made it somewhat difficult to see upon entering as this part of the seat faced towards the inside of the car. This was a sizeable mistake on my part and I will not be making the assumption about Certified Pre-Owned again, and will likely not be purchasing a Kia Certified Pre-Owned again due to the lower standards I now believe they have for labeling vehicles as such. I have made multiple requests to the salesperson to see if they would reconcile the issue and at this point it is my belief that they have no intention to do so. It is absolutely my fault for not ensuring the condition before driving it off the lot, but I honestly never anticipated an issue such as this from a Certified Pre-Owned, so take away from it what you will. If you are looking to purchase a vehicle site unseen from Jeffrey Kia, I would also strongly urge you to request all photos from the interior and ensure that the condition is top quality. Overall I am satisfied with the transaction process but disappointed in the vehicle's quality. It is especially disappointing given that I knew about the lower priced warranty before closing and could have switched at the last minute, but I had already given my word to purchase the additional Platinum from Jeffrey and did not want to go back on the deal I had made verbally. There were a few additional disappointments but I am not going to go into detail on those at this time.

I called on this car for two days both times speaking with a lady named Anna, and waiting on a…read moresalesman named Markus. After reading the reviews, I'm glad he NEVER called back. It appears they don't need nor want my business but with ONLY 1 salesperson, it must be REALLY small. So, if looking for a car from here, PLEASE READ THE GOOGLE REVIEWS as well and DO NOT WASTE YOUR TIME!

"I feel completely ripped off" ,I bought a floor carpet from them, and they sold me the wrong one…read more-- it doesn't fit my vehicle's year or model at all. When I tried to return or exchange it, they refused to take it back, give me an exchange, or even a refund. That's unacceptable customer service. They clearly don't stand behind what they sell, and I wouldn't recommend this place to anyone. Be careful and double-check before you buy anything here!