Wonderfully warm Dentists, hygienists, and front office staff providing high quality care; i've found my forever office!

This review is for my experience with Signature Dental and their deceptive communication with me and pressure to become their patient paying out of pocket. This is the office located at 2505 S Bascom Ave, Campbell, CA 95008. I had a very good dentist but my dental plan changed and they no longer would take it. I was now with Delta Dental HMO- which many dentists were not in their HMO plan-which I understand. I had tried about 15 difference dentists, even referrals from Delta Dental, nobody took it. I called Signature Dental and was told YES, they were in network, they accepted it, so I set up a new patient appointment. The day of the appointment, the office manager (?) came over to me and told me they DON'T accept the HMO insurance. She then emphasized that a 2 hour block of time had been set up for my appointment. I should have just left, but I didn't. I listened how great the dentists were and how since I was there, I should use their dental office, but pay for it out of pocket. I was convinced my HMO insurance was a lost cause so I agreed. I had one request-limit the amount of dental X-rays, as I had severe skin cancer surgeries on my face/head/ears. I went into the X-ray room and the tech was going to do a full 3-D Radiation photo scan-I did not allow this to happen. I decided then that this dental office was not a good fit for me. I just wanted to leave-I was done-but was informed that I had to pay a $154.50 missed appointment fee. OK, I understand, I took up their time, I didn't leave, I deserve this penalty fee-so I payed it. That's the honest, true story from my perspective. In many respect I am glad this happened because I DID find an HMO dentist that actually accepted my insurance AND was very receptive to limiting my radiation exposure. Now the staff at Signature Dental was not rude. One of the office staff even talked to my insurance and helped me locate my current HMO dentist, which I thought was very nice. The office and dental area was very clean and high tech. IF you decide to use Signature Dental, VERIFY they do accept your insurance. If you arrive and they say they don't accept it, leave immediately and remember my review. read more

I have never been treated so unprofessionally by a health care provider as I was last Tuesday while having my teeth cleaned at Signature Dental. This office will no longer be accepting Delta Dental insurance. As I am insured by Delta Dental I asked if I could decline the X-rays they wanted to perform, because if there were any issues with my teeth, I would be getting the work done at another office and the new office would most assuredly take their own X-rays (as Signature Dental did when I joined them 3 years ago, even though my former dentist sent my records to Signature). I really didn't want to be exposed to more X-rays than I needed. But apparently, this struck a nerve with the office manager, Jennifer. She said if I didn't want the x-rays I would have to leave the office. She asked me repeatedly to leave the office. I said no, I had driven the whole way there and I wanted to get my teeth cleaned as I wanted to stay on my schedule of a cleaning every 4 months. At this point Jennifer conferred with Dr. Cardenas who told her I could stay if I got the X-rays, he contends this is to maintain a standard of practice (I spoke to him later on the phone.) I stayed, got the X-rays and got my teeth cleaned. My blood pressure was now 150/95 (it was 116/76 when I took it at home that morning.) Before cleaning my teeth, the hygienist apologized for the contentious interaction with the office manager. I stopped at the front counter on my way out to get my receipt (I had paid cash). At this point Jennifer engaged again. She said she is sick of "Delta" clients because all they want is their "free" cleaning, they never have any other procedures done and complain all the time. She also told me that's why she cancelled the coverage for Delta Dental clients. She said Delta only pays the hygienists $15 for a cleaning. I informed her that in my three years at the office I had two crowns replaced. I told her what my blood pressure was when she left the hygienist's room and she said "What about my blood pressure? It's not all about you!" Later that day, I read Yelp reviews for Signature Dental and found that many people have had similar negative interactions with Jennifer. She is brash, rude and unprofessional. Needless to say, I will be returning to my previous dentist even though they do not accept my insurance. At that office I felt valued and that the dentist would only do work when it was necessary. I only left their office because I retired and they did not accept my new insurance. read more

Dr. Fox was pleasant and nice but it seems overall the dental practice is not only unorganized but eager to bill for treatment that was not originally needed. I find this suspicious. Since I am relatively new and not established, I plan to visit another provider. read more

I have been with Signature Dental for 10 years. My appointment was canceled, My records were archived and they stopped taking my Delta Dental insurance without any notice. I found this out 1 week before my appointment when I called to confirm. They used to be very good until the new owners took over a couple years ago. I Do Not recommend Signature Dental for any services. read more

My family has been coming to this practice since 1981--through Dr. Bloom and then Dr. Duarte--and we have always paid our bills on time and never had any issues with the office. It is deeply saddening that after over 40 years of loyalty, we are being forced to leave due to unethical billing practices including unnecessary procedures, and a total lack of respect for long-term patients. We began to have concerns when Dr Duarte recommended more frequent, out-of-pocket cleanings for my husband. When we saw a new provider for a second opinion, he confirmed that a standard six-month schedule was perfectly appropriate, confirming our suspicion that the recommendation was not clinically necessary. The breaking point was their deceptive communication: Unauthorized Charges: We requested a simple clarification regarding periodontal changes that were the reasons for the 4-month cleanings. Instead of a phone call, Jennifer insisted we come into the office to review records. We were never informed this would be a paid service; had we been told, we would have declined. We were charged $350 for simply wanting to understand what specifically had changed in July 2025 to trigger the new recommendation for a 4-month cleaning interval that was not covered by insurance and would be an out-of-pocket charge. The $350 charge was coded as "Oral Hygiene instructions" which was absolutely absurd. Records Transfer Fees: After this debacle, we decided to switch providers as we lost trust in Dr Duarte, the office tried to charge us for a records transfer to make it more difficult for us. We have since declined the transfer as our new dentist (who treats us with respect) has already performed comprehensive exams including full X-rays. Hostile Environment: When we asked legitimate questions about our care, the front office responded with indifference and contempt. All other reviews on Yelp confirm that our experience was not out of ordinary, but rather business as usual at Signature Dental. It is a shame to see a once-trusted practice prioritize "upselling" and surprise fees over a four-decade relationship. If you are looking for a dental office that values honesty and patient history, stay away. read more

I have been with Signature Dental for 10 years. My appointment was canceled, My records were archived and they stopped taking my Delta Dental insurance without any notice. I found this out 1 week before my appointment when I called to confirm. They used to be very good until the new owners took over a couple years ago. I Do Not recommend Signature Dental for any services. read more

the review below got to be BS...first of all when you get a checkup and X-rays they do the regular x-rays plus some bs fancy x-rays just so they can charge you ...unlike any other dentist I've EVER been to. even without insurance ...its called CAC (customer acquisition cost) a few x-rays and inspection is cheep to acquire a new customer. He also pretended he could not do a re-glue a veneer by pulling it out by pulling up on the dental floss instead of sliding it out the bottom. They still charged me about the same amount for there failure that my new dentist charged me for the 5 minute re-glue job. Be careful at this place.... in my opinion it's a straight up scam!! read more

I'm shocked to see some of the bad reviews on here .. are we talking about the same place ?? I never use yelp but I decided to use it just because of how much I love this place. Firstly, I never realised how hard it is to find a dentist that accept my insurance. So after multiple calls to multiple dentists and getting nowhere, I finally found this place. I believe the office manager took my call and instead of getting "no we don't accept your insurance" she said something along the lines of " I am not sure if we still do but I will find out for you !" She made me feel welcomed right off that bat. Thankfully they did accept my insurance. Anyways- my first visit. Cleaning. The receptionists were so lovely!! They told me how my insurance would work with them, what they cover, what they don't. There was no surprises or hidden fees. Then i met my new doctor. Doctor Cardenas. He is so humble and so sweet. You can tell he genuinely cares about his patients and he is also so gentle. My most recent visit was just another cleaning. I had a hygienist, no doc. I was UTD with my exam. She was probably one of the nicest people I've met. She was a temp so I probably won't have the pleasure of meeting her again but she was just such a genuinely lovely lady. I am moving back home to Ireland in December and I actually wish it was possible to teleport them all with me to be my dentist over there, lol. It's so hard to find a dentist this nice lately. 110% cannot recommend enough. From front staff , to hygienists, to doctors , everyone behind that establishment, ye deserve every bit of praise! See ye in December :) read more

Pre pandemic and during the pandemic our family all came here. As dentist offices go, it was a good one. They cared about health, safety, and of course your dental care! Something really changed here though. Margarita is gone which was a loss, but the main issue is Jennifer. She was incredibly rude to my partner, talked down to my partner, and tried to charge us for release of x-rays and made comments about how if we left they wouldn't take us back. No worries, we won't be back regardless. read more

Really disappointed with how I was treated by Jennifer the office manager. I was originally scheduled for a cleaning but when I arrived, was told I would be receiving a filling as well. As someone who is anxious with needles and has never experience a filling, I informed them that I would not be doing the filling that day and would reschedule when I could prepare myself. Jennifer kept insisting that I was made aware of this filling, that she called my mother after I had gotten my wisdom teeth removed that they would be addressing this issue as well. If she had in reality called my mom as she adamantly kept repeating, this would be in violation of HIPPA. My biggest issue was the pressure Jennifer was putting on me to receive this filling and not respecting my decision and autonomy. I should not have to repeat myself over 5 times that I will not be having this done to me today. She also made a couple un tasteful comments on how she didn't expect me to be this rude because everyone in my family is "so nice". So congrats Jennifer, my mom who you love so much and who you think is so great, is leaving because you belittled and disrespected her daughter. Jennifer also left my mother a lengthy voicemail regarding "my behavior" which is incredibly unprofessional. This voicemail was just weird and so so unprofessional. I have never received bad care from the doctors and it's sad that Jennifer is brining them down with her. So Jennifer- stop being the office bully and feeding on power trips when you could've just rescheduled my filling. Also Jennifer- brush up on HIPPA, because if you are so sure you called my mom, you should be losing your job for breaking a federal law! As an adult, my medical care should only be discussed with me and only me, unless provided with explicit consent which was not. read more

I can't comment on the dentists because I never got past Jennifer, the office manager. She was rude, aggressive, and completely unprofessional--more of a barrier than a help. Her behavior was so off-putting that it drove me to walk away before even receiving care. It's hard to believe someone like this is the face of the practice. If you value respectful and competent service, avoid this place. You won't get through the front door without dealing with her, and that alone is reason enough to go elsewhere. read more

Everybody is friendly, professional and thorough. I have been continually impressed with their transparency and quality of care. I highly recommend Signature Dental. read more

If you like being overcharged and bullied by Jennifer (what they say about her is all true), this is the place for you. Please read more. Went on social security so picked Signature. Sent my X-rays and they stated they needed new ones. Just started taking them and when I finished, they let me know there was a charge for $140.00. Jennifer went into a 20 min rant about costs until you are turned around! I get 2 free cleanings but they refused the free and pushed that I had to pay $75.00. SS made clear their was no charge. Jennifer stated, it is what it is.. Tried to get the X-rays to leave this place and they wanted $40.00 more for what I already paid for. My previous dentist, no charge ever for X-ray. Sure the dentists are great but over charge and sell you a bill of goods! read more

I love everything about this dentist office. Dr. Fox is amazing! Everyone is kind and welcoming. The dental technology and medical devices they use are new and cutting edge. Parking is even easy. A+ read more

Sadly leaving this office. I came almost 5 years ago with Dr. M, and he has retired. I changed insurance so I could keep coming back to Signature Dental after the ownership change, and felt it wasn't a good fit for me. The dental hygienist is kind and thorough. Thankful for that experience! read more

Not recommended! Visited their office to do fillings, they did 'comprehensive' x-rays and evaluation, then quoted me for doing 2 fillings. Their quote came up a quite high due to added services besides fillings. I don't really understand what these additional charges were added for. So I decided to not continue the treatment due to excessive 'bundled' charges on top of the actual charges for fillings. My new dentist requested the x-rays about 3.5 months later, they would not send those x-rays over. After few calls and back-and-forth, i was told they have archived my x-rays and the way to get those back is to pay $75 service fee. They also said, they would only give out x-rays for free within 30-days. They didn't mention the 30-day limit for me, not offered me the x-rays back then. Not sure why they do archiving to start with. Other dentists do not archive nor charge fees for giving x-rays back. I think charging fees for releasing x-rays is not appropriate, regardless of their office process -- archiving or not. Stay away! read more

Signature Dental - General Dentistry Near Me - Campbell, California

This is my input, all my opinion, and a recounting of my experience at Signature Dental. ...This Dentist's office has degraded into unacceptable territory since the exit of Dr Moosman and the entry of the new office staff for Dr Cardenas and Dr Duarte. The office lead is J. Negative attitude, not customer oriented, if you don't like it ....leave, usually a bad fit for the position. Going in for a cleaning, with insurance in hand, I was quoted a high cleaning bill. When I gasped and asked why this was so high, J responded with something close to "Well maybe you would be happier somewhere else. I don't think these other people appreciate your attitude." I explained I was surprised, it's only a 30 minute cleaning. But ok, let's move forward.... She gave me a negative look and slowly marched back into the dental bays. She returned with a haughty look on her face and said, the Hygienist says "she doesn't want to clean your teeth, she works hard and doesn't appreciate your comments.". Obviously she controlled and embellished the situation. It's unfortunate that a key pivot point for this practice needs to be addressed as I have no negative inputs on the Dentists, or Hygienists. The charges do seem high. Please read the several other bad reviews that are very similar to my opinions and negative inputs. I have moved on and by the way YES!!, I am happier.... "somewhere else", with my new dentists. read more

Warning: they are running up insurance costs with unrequested, unnecessary care. Office manager J claims that additional services (x-rays) "are a legal requirement" in order to get a standard cleaning. Insurance company confirmed this is false, and reading the other reviews it looks like this is the modus operandi of J and the dental office. Really a shame, it looks like the new(ish) owners are trying to provide unrequested, unnecessary services for insurance money. Grievance filed with the state and insurance company. The last owners (dentists and office) were wonderful, we were long time patients. If you choose to go to the new Signature Dental, 1. Expect unnecessary dental care 2. Expect your insurance be invoiced incorrectly/fraudulently 3. To be treated unprofessionally by the office team, specifically J. read more

This is going to be short but sweet. I just got dropped by Jennifer because I refused to schedule an appointment to replace a crown that didn't need to be replaced. Be smart... find another dentist that doesn't have a rude front office manager that thinks she owns the place! read more

My family have been going to Dr. Fox for many years. She is awesome. After the recent change of ownership at Signature Dental, front office has become more stiff and bureaucratic. Previously they were very helpful in everything - now booking a time for checkup was quite a hassle. As long as Dr. Fox is working at the clinic, I'll be going there. UPDATE (from 5 to 1 stars) 9h after the above 5-star review the office manager (Jennifer) left my wife a voicemail saying that they will cancel all future appointments with our family members due to Delta Dental (our insurance) asking Signature Dental for clarification of the invoice Signature Dental sent. We are stunned. Updated the review to one star solely due to impossible to work with the front office. Just to repeat, my next appointment was cancelled without even reaching out to me directly. My son's and wife's appointment were cancelled. They just fired our whole family as customers who have been going to Dr. For for years. Apparently the reason was that Signature Dental have been charging us things that should have been covered by our dental plan and when my wife asked about those the office manager (Jennifer) has made false claims about the plan coverage. When my wife asked Delta Dental directly, they had started reviewing Signature Dental invoices. To me it looks like they are blaming us for invoicing problems between them and Delta Dental. If you choose to go to Signature Dental, expect good dental care but be invoiced incorrectly and treated unprofessionally by the office team. UPDATE We just received check from Delta Dental: Their review confirmed that Signature Dental had overbilled us. Luckily we did not need to reach out to Signature Dental, but got the check directly from Delta Dental. read more

first, this dental office changed ownership a few years ago and has never been the same since. The dentists and the staff of the previous dental office were absolutely marvelous. I'm very disappointed with the way the new ownership office treats their patients and staff. I gave 16 days notice of a cancellation yet the dentist is still trying to charge me $150 fee. The fine print of the contract, which of course is too much to read, states a $150 cancellation fee, no matter what. Which is outright highway robbery. A complete scam, and it is just evil to do this to people. I've made it clear on plenty of occasions that I am on a very, very strict budget, and can barely afford to live. I have canceled appointments before with more than 48 hours notice and it has never been a problem. This feels completely unfair and lacks empathy or good faith. On top of that, the office manager, Jennifer, is extremely unprofessional. She speaks rudely and even brings her employees to tears in front of patients, Which my son witnessed personally. I became emotional and frustrated, and I explain to her once again that I have a very serious medical condition of multiple sclerosis, and I have had two hip replacements, which makes travel and mobility very difficult and she flat out told me it's not her problem or her fault. She has even told me she DOESN'T CARE. I have a chronic health condition that had caused me to cancel a few appts previously. She also hung up on me the last time we talked. It feels like this has become way to personal and the bill for cancellation is now out of spite. If there's any possible way, I could give zero stars, I absolutely would. One of the worst personal interactions I have ever had with a business in my entire life. I would never recommend this business to anyone!!! read more

Not a good experience where I am changing practices. I despise them I book for one hygienist and picked Dr Duarte as my dentist, to get switched to the other dentist and a different hygienist. It felt like they held me hostage there as they won't let me leave until I booked my next appt - 3x I was told that. Then I received a Voicemail saying you said you were going to call back 59 book your appt. Curious is there a bonus tied to getting appts booked on the spot? Wasn't a good feeling . read more

Very poor front desk service. Quoted high cost and unwilling to reschedule. This is one of the worst dental offices I ever experienced. read more

This time after my regular cleaning, they invoiced me for the first time in 3 years, for a cleaning that should have been completely covered by my insurance. After I called to find out what happened, I was told that they purposely deleted all my insurance information and cancelled all my appointments. Very shady. During the conversation, Jennifer began berating me, told me I was not aloud to speak, threatened that she would hang up on me and not bill my insurance for the cleaning that should have been covered, and then hung up on me twice. Although she is the one bullying customers (as most of the YELP reviews have stated), she tried to say that I was being rude to her. This is one of the worst customer service experiences I have ever had. She really needs to wake up and look at how many YELP reviews mention her by name as rude and unprofessional. read more

I had a great experience with Dr Duarte, she's a great dentist and very patient with my questions. The issue that I had the most in this facility was at the front desk with Jennifer. It's true what everyone says here in the reviews, she is a bully. She runs this whole place and none of the dentists who work here have a say in anything. She literally pushes you nonstop (with nonstop calls as well) in getting a procedure done, even with the dentists saying it can wait. She'll brag nonstop about how she used to be in the dental field for 10+ years (which she'll literally repeat on every trip), and she'll make it sound like she's knows MORE than what the dentist in this facility know. It is ridiculous how she has to be the rep up front, it is entirely impossible to make her listen, even if you literally say you can't afford it. I'm glad I changed dentists, I highly recommend not to visit this place. Overall I had a terrible experience. read more

Great professional care with focus on the individual. There was a friendly atmosphere and prompt service.

No more! We couldn't help but feel that this was the worst experience we've ever had at a dental practice. The office manager, J, seems to be the main issue. While the doctors and hygienists appear to be skilled, they seem to overlook the manager's behavior. J is rude, overbearing, and often misleading, seemingly prioritizing profits over patient care. I wonder how people can work with her ... read more

I had an appointment and was literally just asked to leave because I said I wanted to think about my next appointment. They said if your not firm on our plan we don't want your business. I can't believe it. read more

After 5 years of being a patient at Signature Dental I decided to leave and find a new provider for my family. Last year they changed ownership and became a premier provider (no longer a PPO provider) and started charging extra for every visit/cleaning telling me that my insurance company is asking for a special treatment for me - what??? Today they called to reschedule our appointments from March to May - when I asked if this is recommended to wait an extra 2 months between cleanings (it was a rhetorical question!), they told me it is recommended by my insurance company - what??? So I called my insurance company and of course everything Signature Dental told me is wrong. They broke my trust. Anyway, we are moving to a new provider that appreciate the intelligence of their patients. Too bad. I used to love this place before they changed ownership. read more

I just got off the phone with Monica of the back office. I am sure that the dentists are fine. The back office has very poor customer skills and if you think they have coverage I have just found out they do not use any providers but delta dental. Avoid this office at all costs. The dentists need to fire the back office staff and start over. The woman is very rude and really needs to learn when to bite her tongue and not say things that a customer doesn't need to hear. read more

I have been a long time patient of Dr. Monica. She and her staff have always been highly professional, efficient, caring and friendly!! Always on time with routine visits and they work hard to squeeze me in for emergency visits!! I trust them with my troublesome teeth and will always recommend them to people who need a new dentist! When my daughter moved back into the area, she started going here and we both couldn't be happier. read more

Signature Dental 2505 South Bascom Avenue Campbell, CA 95008 office appointment plus phone follow up for appointment cancelation. When I did my initial exam, they did way more that was needed. Way too many photos, x-rays and 3d models. I don't need all that. I have one tooth that needs work. He kept asking "Do you want to do anything with these other teeth up front that are discolored"... Like they were fishing for more work to do. I asked why and dentist replied with "you can get them crowned too to make it look better." They not only "found" 4 teeth to be crowned unnecessarily, but told me I had to get them ALL done and not just the tooth that is needed. They scheduled out 4 or 5 appointments to get it all done. When I realized this would be more than my insurance would cover and it would cost me over $5k, , I called back to cancel the appointments for all but the one tooth. They told me quite rudely that I would have to get them all done because "The dentist would lose his license" and "Delta dental requires you do them all". And they would not cancel the unwanted work. When I told them to cancel all my appointments, they sent several nasty text messages to me. Claiming I was "abusive" but I say they were being abusive to me. They didn't want to get caught in their crime and were hoping I would tuck tail and run away. This company is preying on people. People that don't know better. And it must stop! I called Delta Dental and they said that "Delta dental is not making you do any work that you don't want to". read more

I hadn't been to a dentist in so long, almost 6-7 years! I showed up at 8am for a regular cleaning, and all the doctors/ assistants were having a morning meeting discussing all of the patients that they had scheduled for the day! As soon as I saw that, I immediately knew I was in good hands. The chair you recline on is a massage chair, I was amazed at how awesome their hospitality is to get massage chairs for people to feel comfortable the entire time. My dentist was Dr. Monica, she was so kind and patient with me throughout the whole process. It took only a little over an hour for everything to be done, I left feeling content with extra squeaky clean teeth. I am excited for my next visit!! read more

I visited the Signature dental office today for the a dental abscess follow up . I was a patient of that office before the change of ownership about 18 months ago. I used another dental office for a year since I wasn't sure of the new dentists' background. After realizing Dr.Fox was still there and went to see her 3 weeks ago for a dental abscess with the follow up visit today. Dr. Fox is a wonderful dentist and I am very pleased with her. But the office manager Jennifer O'Day is unprofessional, unethical and frankly practicing dentistry without license which is illegal! She said ( I have to order a full mouth x-ray, the cost is $ 130.00 and since you had it last year your insurance does not pay). I had the x-ray about 10 months earlier and provided the film to them. When I asked her if the office staff or I could see the Dr. to ask her if the film from other dental office was not good enough and if she needed to repeat the x-ray. Jennifer became very rude and said " I am the office manager and Dr. Fox works for me. I need to order x-ray. If you don't like it you can cancel your appointment today". I asked her if she was a dentist then I said " NO, I don't want to cancel my appointment, I will pay now and later check with Dr.Fox if she needs it and my dental insurance if this service was covered". By then she was very angry rude and said " I am canceling your appointment", I said " No, I am here, I don't want to cancel it", she said " No I already did, you can leave now". I never had such experience. I called my insurance company and filed an official complaint. Called and filed complaint with California Department of Professional Affair with Dental Board and writing this review to warn unsuspected patients to be aware , that an unlicensed office manger is practicing dentistry and perhaps this office is engaged in practice of jacking up their revenue by ordering tests and services not needed for sole financial gain. p.s. On my first visit with Dr. Fox, she referred me to an endodontist of my choice. I wanted to go to the one I had worked before and pleased with his work. Jennifer insisted my doctor was not good and she wanted me to go to some other office and made appointment with her chosen office for me, I accepted that. Now I doubt if I can trust that office and anything she recommends/orders (demands), or if I am entering a scam group! read more

After 5 years of being a patient at Signature Dental I will not be returning. Since Dr. Mooseman left this office has fallen apart. Today I went in for cleaning & x-rays, an appointment that has never lasted more than 45-60 minutes. Unfortunately during today's visit, I was left waiting in a chair for my cleaning and my 10AM appointment lasted until 11:40AM. Very unprofessional on Signature Dental's behalf and an unpleasant experience for a long time patient. This extended appointment has now caused me to be late for work. I will find a new dentist office going forward. I do not recommend going to Signature Dental. read more

This is the worst dental practice I've ever gone to. Steer clear! They push to do X-rays at every cleaning. Their billing clerk is rude. Do yourself a favor and go elsewhere. read more

It took long time for me to not fear and type in to public on Yelp because it was hard for me and traumatized for rest of my life. I hope it didn't happen to other patients. What happened that day was in 2014 ... I can't remember exactly what month and date. Dr moosman I know his grandfather, attended for many years and never have problem with his grandfather so I thought Dr moosman's job same as his grandfather. Dr moosman didn't provide an interpreter for the prodecure & had me the forms w/out an interpreter provide. I trusted Dr moosman & thought we understood each other on what type of prodecure I was getting dr moosman started yo sand down all 4 of my upper front teeth and they become smaller, then I realized something was wrong so I screamed & said stop, stop! & Dr moosman did not stop as requested by the time he put the caps on 4 upper front teeth that is when I realized that it was not what I agreed to and was completely shocked and asked why he did that, when there is nothing wrong with my upper front teeth I did not agreed to the prodecure it was too late because of that I am now traumatized and too scared to go to see a dental. read more

I love the staff here. They are always welcoming and helpful. Dr. Monica is very thorough. I am always confident in the care I receive. I've gone through everything from fillings, crowns, and implants with her. I highly recommend Signature dental to you. Even if you have to drive a bit to get there, it is worth it. read more

After the recent ownership change this dentist office has gone completely downhill. Jennifer, the office manager, is both strident in her customer service interface and more than a little "creative" in her approach to billing. I can only surmise that with the move she and the dentists she works for Dr. Duarte and Dr. Cardenas, are under a lot of financial pressure to make more profit from the patients they have which has led to some pretty awful behavior. There is heavy pressure to get x-rays and all kinds of additional fees that are neither customary nor appropriate, so check your bill carefully. My family is moving to another practice because after 15 years, and by reading all the other recent 1 star reviews, it seems we aren't alone. STAY AWAY FROM THIS DENTIST! read more