Century Oasis Pool & Spa did a beautiful job hardscaping and landscaping my back, front, and side…read moreyards. They built a travertine patio in the backyard, hardscaped side yards with pavers and rocks, added a mulch bed to my side yard, and rebuilt a retaining wall. The project manager (Amanda) and owner (Giancarlo) were both professional, helpful and available throughout the entire process. They were also able to accommodate additional projects at the last minute, including adding a French drain system to one of the side yards. Everyone involved was committed to making us 100% happy with the end product, whether that meant changing out chipped travertine tiles, recommending different design options, or making several trips to the worksite to plan out project details and ensure everything was 100% up to par. I would definitely recommend!

I'm sharing an update of my personal experience with dealing the owner of Century Oasis Pool & Spa…read moreof McKinney, Texas, Giancarlo. Instead of trying to fix a faulty landscaping job, Giancarlo Medrano, responded with homophobic and profanity laced texts detailing how he would confront me, has a gun and threatened to send "his people" over. He also proceeded to label the house that he worked on (a rental property that I manage) as "cheap" and then goes on to brag about his rental property. He seemed so extremely proud about his financed house. Anyway, I had blocked his phone number after the incident but could see more of his texts through my old Apple ID. In these texts, he went from playing Mister Tough Guy to the victim and claimed that I had been the one who harassed and threatened to kill him and claims to have made police and FBI reports. A complete 180 and a testament to his character. What a quality guy. If you run into any problems with his work, be prepared for a load of excuses and insults. Summary of communications via phone calls and texts: *Half year of receiving the run-around (ie. Too busy, out of town, admin forgot to get back to me, blamed others, etc.) to fix the flowerbeds and add the missing drain holes *After many months passed thinking that Giancarlo was working to schedule in a fix, he started blaming the situation on his cousin. He then suggested that I pay a small amount, to which I found agreeable, for the flowerbeds to be fixed. Now he claims that I wanted a free fix... go figure. *I warned Giancarlo about the consequences for not taking ownership of this situation. Gave plenty of opportunities to fix before posting a review that seemed to upset him. *Giancarlo continues to claim that I own the home despite me explaining over the phone that I wasn't the owner and that I just there to help manage the property. *Giancarlo threaten to sue me. I gave him my lawyer's contact and I have yet to receive any contact attempts. *Giancarlo claims that I would be contacted by the police and FBI. I have yet to receive any contact attempts. In conclusion, I can't say that I would recommend doing business with an egotistical owner who tries to gip you at every corner, changes stories and takes no responsibility. But, don't take my word for it. Dig in the yelp reviews to see hidden reviews from others.

Set up appointment for today between two and four for estimate. Sent Jorge text at 4:30 "Are you…read morecoming today?" "Oh, sorry something came up. Forgot to let you know." Nope.

Jorge and his team are always top notch. Amazing work, no matter what the job is, and great…read morecommunication throughout the projects. Not to mention the prices. Anything you need done to or around the house, VIP Services are the ones for the job.

*** WARNING. Do not hire this company. *** We paid them $600…read moreto provide a complete 3D design and finalized cost they refused to complete the work or refund our money. On Oct 10. the owner posted a response to backtrack on their story to claim they have refunded me "immediately". I HAVE NOT BEEN REFUNDED at all, this business is LYING. After I posted this update, the owner must have determined his false action was not good at deceiving readers of this review and changed his post again. (Screenshots added) Series of events: 1. We had them at our home 2. They provided a free cost estimate 3. We liked the estimate and discussed next steps. They informed us it's to pay $600 to get a completed design. We asked them point blank if paying for the design is going to provide us a complete/finalized design and that it does not require us to move forward with this business. They said yes we will be provided a complete and finalized design and no we will not be required to contract with this business 4. We payed $600 and entered the design phase 5. During the first review of our design we provided them with defects in the design based on the specifications provided and new requests we wanted to add. We were told we would be provided the complete and accurate designs with the defects corrected and the new requests added. 6. They provided a second design iteration which also had design defects which do not align with or meet our original requests. They had failed to incorporate the additional asks which were told would be provided 7. During the design review phase we aligned this business isn't an appropriate service partner for us to contract to build due to concerns we had with their contract regarding payment scheduling, accountability for damaging our personal property, and potential for cost increases. 8. We requested they finalized design plan which had already been paid for. 9. This business, as a result of us not choosing to pay the $10K+ non-refundable to move to the next phase, is refusing to complete the designs we have already paid for

We recently finished a two year journey that took us through discussions with no less than six…read morecontractors on a project to extend our gabled roof from our house over a portion of our patio so we could get more use out of the area. We finally decided to pull the trigger and proceed with the process right at the same time as Covid hit and at the onset of higher wood prices as well. Contractors for home improvement projects like what we wanted to do were in high demand. Ours was a small but complex project (due to several different roof lines) and we found out the pool of contractors was small. Some were upfront with us and said it was more complex than they could handle. A few of the very well known contractors around Frisco acted like they were up to the task of the project but when all said and done they didn't have the knowledge to actually build the specific design that we wanted. We went the extra step to get a structural engineer to prepare a report but unfortunately he turned out to be totally worthless and inept, his design was horrible, and he was a waste of money. He ended up being more of just a "concrete slab guy" rather than a structural engineer. We mistakenly thought we would be better prepared if we had a structural report ready for whatever contractor we picked, but we finally found a contractor that had a competent structural engineer they used that knew what they were doing - read on. Because it took so long to find a contractor we trusted, we had a lot of time to really plan out what we wanted. We were wanting to extend the gable over the patio, but had some specific preferences for the finish out. We wanted certain lighting accents, fans and electric heaters to get more use out of the covered space. We came across Beautiful Backyard Living (BBL) and after seeing the videos they had online, we gave them a call. Austin came out and worked with us during a consult where we talked about our vision and what we wanted to include. We knew it was a challenge, from a design and build out perspective, but Austin was great to work with. He took our concept and ran with it. They created a design that was structurally sound and that fit our vision perfectly. He came up with a visual rendering of the build out and took us through a couple iterations adding his ideas to ours to come up with a great plan. I was impressed with how professional BBL was and the fairness of their terms. NOTE: we even had one contractor that tried to discourage us from actually signing a contract for the work; if your contractor won't agree to the work in writing, run, don't walk away from that company! But with BBL, it was part of the process. Everything was in writing, pricing was agreed to up front, leaving nothing to chance - I really respected that. I'm not sure if our project was as involved as others, but we had carpentry, roofing, brick work, guttering, and electrical sub contractors involved. Austin, was there every step of the way making sure things got done right, corrected any issues to fit the plan, and adjusted as needed. He was working for us, and held his subs to his high standards. Suffice it to say the end product looked great. The brick addition blended in so well, and the carpentry on the covered gable, ceiling and cedar accents looked great. The patio cover extension looked like it was part of the house all along. We highly recommend working with BBL, their work is absolutely stunning!!!

What an amazing experience working with this company! We asked for a quote and got one the very…read morenext day. Very reasonable pricing. They started a few days later. Kind and very hard working men. They had to deal with my dog and three toddlers running around. The work done is incredible. Will definitely be using this company for our future projects!

Gabriel and his team did a wonderful job. They are very hardworking, professional, and easy to talk…read moreto. They finished the job in a timely manner. We are very satisfied and happy. Highly recommended.

Both Mike and Brandon are a pleasure to work with. Our free estimate was easy to schedule, and…read morequick to complete! I would highly recommend calling the for all your roofing needs.

Thanks to the entire Nation Pro Roofing team for being so responsive and helpful with my mom...we…read moreboth appreciate your kindness and efforts with roof replacement due to hail damage!!

They are fantastic. Took 2 days. Beautiful work, workers respectful, they kept everything clean…read more Great price especially compared to everyone else. The put on extra touches like trim along top, decorative gate. Everything solid as a rock. Much more than I expected. Complete 2 week sooner that I thought. 100% recommend them.

Louis and his crew did an awesome job on our new gate this morning. A++ work! Friendly and priced…read morefair.

From start to finish, the entire PolyFix team was professional and communicated exceptionally well…read morethroughout the project. Bill in scheduling, Tom in sales, and David, the foreman, were all knowledgeable, responsive, and took the time to clearly explain the process before any work began. Our driveway and pool decking had significant leveling issues that had become both a safety hazard and an eyesore over the years. The crew worked carefully and efficiently to restore everything to a proper level, and the final results exceeded our expectations. They also addressed a few additional areas we identified during the project, all while staying on schedule and within the original quoted price. Compared to the cost of replacing the concrete, the pricing was very reasonable, and the workmanship was top-notch. We especially appreciated how quickly they provided an estimate, scheduled the work, and completed the job professionally. PolyFix is honest, dependable, and highly skilled. Their customer service and quality of work truly stand out. We would absolutely use them again and highly recommend them to anyone needing concrete leveling or repair services.

From the owner (Bill), the salesman (Tom) and the crew the team is very professional and great to…read morework with.

I had to write this review. I spoke with the owner, Bobby…read moreCurry and he was excellent. He was patient and he taught me how to properly understand and use my irrigation system. He stayed on the phone with me for almost an hour. By the end of our phone conversation, we had troubleshoot the issue and my system was back up and running! Many thanks to you and your team. I would highly recommend this reputable irrigation company! Thanks again Bobby!!

BWC irrigation is a top notch service. Angel was very knowledgeable and great to work with to…read moreresolve all of my irrigation issues. I highly recommend them.