Please read the 1 star reviews BEFORE using this business - they echo my current experience…read more A friend just delivered their first child and we wanted to send flowers for the celebration. I went online and placed an order hoping for next day delivery. When date selection came up, Sunday was the first available date, okay that works I thought. Sunday comes and no flowers delivered. I was in Vegas so decided to deal with it on Monday. Monday morning I called the shop after 9:00 and received an answering machine. I left a message with my inquiry and requested a call back. 2 hours later after no call, I called again - same routine, answering machine, left message asking again for a call. Around 5:00 Monday, I received an email indicating flowers were delivered. I checked with my friend who had a message saying flowers were delivered but she was at the hospital. Later confirmed no flowers were at her house! Tuesday morning I called the shop again but reached the owner this time. I explained why I was calling, that I was disappointed that delivery didn't occur on Sunday, that received no notification that it wouldn't happen til Monday, that I left two messages on Monday with no contact and that flowers STILL HAVE NOT BEEN DELIVERED! He then listed the excuses: - his web service showed Sunday delivery in error (prior Sunday was Mothers Day) - he was out of town on Friday and couldn't contact me when he KNEW delivery wouldn't happen on Sunday - he couldn't call back on Monday because he was too busy with orders - he delivered the flowers himself, no answer at house so he left flowers at the door (in this heat??) He made no apology, no offer to do anything else (refund, deliver new arrangement), it was clear my satisfaction was not his problem, he was done! He was so adamant about delivery I said I'd check one more time, but there was nothing. Yesterday I called ONE LAST TIME and received answering machine again (how does he stay in business???) I left a message confirming there was no delivery and that I either wanted a refund or I would dispute the charge with my credit card company - this is where I stand now! As other one stars state, this guy is a jerk, unprofessional and has no commitment to his customers.

Amazing customer service! Called last minute to order a Lei for promotion. I was told I would be…read morecalled once they were delivered to the store. Got a call back. Picked up the lei. It was the most beautiful lei! Thank you!

I contacted Karen after finding her on a bridal Facebook group. Karen is the type of person who…read moreenjoys what she does and cares about her clients. She is quick in her responses and is the sweetest person to work with. What I loved most about Karen is her responsiveness and transparency from the beginning to end. Karen picks the freshest flowers and sets the right expectations when it comes to pick up. She also helps educate you on the flower seasonality and gives great suggestions. Upon pick up, everything was placed in water without me having to bring a bucket. This was extremely convenient since I had picked up the flowers a day prior to the wedding. This saved me one less stress and everything was nicely labeled for the groomsmen and parents. I would highly recommend and trust me if you live in the San Jose area she is worth the drive up to

This review is so long overdue - yet another thing I have to apologize to Karen about…read more If you're looking for a florist for anything, absolutely anything, just know that you don't have to look any further. If Karen has availability for your event, just book her. She is an absolute master at her craft, but also so humble, warm, genuine, prompt, efficient, and about every other positive adjective you can think of. My husband and I were married last January (2023) and I thought about going down the DIY path when the reality of wedding floral costs hit me square in the face. But then we were already DIYing other aspects of the wedding and I knew that one more thing, especially fragile things like flowers, was going to break me. Thankfully, another bride mentioned Karen and Fresh Petals in a Bay Area wedding Facebook group and I texted her right away. In this day and age you may be wary of businesses that don't have an online presence (website, social media, etc.), but Karen is so responsive and doesn't waste any time figuring out when you can meet at her home in Martinez to discuss the details. Do not let her lack of a digital footprint worry you. She has many photos of her work which is great if you need some inspiration. However, she doesn't push you to go with something she's done before. You can absolutely share your vision with her and she'll let you know what she can/can't do, and also alternatives or additions. One other thing to love is that she has built quite an inventory of items and she is more than happy to lend you things like vases for a deposit. At the end of our meeting with Karen, we simply gave her location and time information for our wedding venue and reception venue and she was there when we needed her to be. Our point people at the venues also commented to me later on on how helpful and personable she was when she came to drop off the arrangements. Now for the apology... there was miscommunication between me and the day-of coordinator and guests ended up getting the message that we were giving away the centerpieces. Seven of them were taken before we were able to reconcile on the messaging and give clarity - the floral arrangement was up for grabs, but not the centerpiece boxes as those were from Karen's inventory. To make matters worse, they were created by a former bride's husband and were a unique set of twenty. My husband and I managed to track down a number of the missing ones, but we ended up not being able to retrieve them all. Karen was disappointed, but still so gracious to me and I honestly feel so, so awful to this day. That said, make sure you're on the same page and very, very clear with coordinators, guests, etc. about what must be returned to Karen or any other vendor. In a nutshell - Karen is wonderful and you cannot go wrong with her on your team!

OMG!!! The smell that hits you when you enter this floral shop! It smells soooooo good! I hope…read morepeople see this review! It hasn't been claimed. I've seen this business on Facebook, but when looking for a florist on yelp this doesn't come up! It's a shame! Anyways, you can go here and get a special boutique completed. Not like your Safeway flowers. These actually smell soooooo good and they are fresh. I know that they would last a while. I am not sure how much a bouquet costs, but what's a few more dollars for beautiful flowers. I was instantly greeted with a smile and was told a little bit about their business. This flower shop is slick and span! Clean! Check this place out if you are getting someone special flowers.

The most beautiful floral arrangements. Having an event? You do not need to look anywhere else!…read moreAngel & her team will elevate your event no matter how simple or elaborate your event is. Angel & Maria are so wonderfully artistic. I highly recommend House of Petals! Everything is so fresh and fabulous! They are now located at 614 Estudillo Street.

I cannot recommend Mona Floral Design enough. A few months ago, I found myself in a really…read moreunfortunate situation after trying to send birthday flowers to my friend. I had unknowingly been scammed by a third party florist website and lost over $100 on a bouquet that never actually existed. When I called Mona Floral Design to ask about the arrangement, Mona kindly explained that it wasn't one of her designs and that the company had been falsely advertising. After hearing what had happened, she personally reached out and offered to create a custom bouquet for my friend at a very reasonable price. I gladly accepted, and during my trip to Martinez, I had the pleasure of meeting her in person. From the moment we met, she was incredibly kind, welcoming, and so passionate about her work. She showed me where she keeps all of her beautiful flowers and plants and let me hand pick blooms to recreate something inspired by my friend's wedding bouquet. It was even more beautiful than I could have imagined. Every flower felt thoughtfully chosen, and the arrangement perfectly reflected my friend's personality and style. After feeling discouraged from being scammed, Mona completely restored my faith with her generosity, compassion, and talent. My friend absolutely loved the bouquet, and it made the gift feel so much more meaningful because it had been created with such care. If you're looking for someone who truly loves what they do and genuinely cares about their clients, please support Mona Floral Design. Her passion, creativity, and kindness made such a lasting impression on me, and it's an experience I'll never forget. Thank you, Mona, for turning such a disappointing situation into something so beautiful. You helped create a gift that celebrated one of the most important friendships in my life, and I will always be grateful for that.

Mona designed a beautiful bouquet and two boutonnières for my sister's wedding…read more We reached out a few weeks before the wedding, and she was very enthusiastic and thoughtful about creating a Christmas-esque themed wedding floral. She was very kind and gave us alternative options when the price quoted was out of budget. It was easy to communicate with Mona and coordinate pick up. We highly recommend Mona and her professional floral services :)

So happy with the arrangements! I ordered an urn arrangement, photo arrangement and 10 table top…read morearrangements. They were all beautiful! I told her my grandma's favorite colors and what she recreated was amazing! Joyce was responsive and helpful. I ordered everything over the phone on monday for delivery that Saturday. She dropped off the flowers early. And price was good especially for such short notice.

Absolutely horrible customer service. I placed an order to be delivered on Sunday specifically, the…read moredate and order confirmation never at any point indicate it was not possible. I get a notification that the flowers will be delivered on Thursday, not even Friday or Saturday. I called and got the rudest response, basically there is nothing I can do, I already paid, not even an apology. Disgusting in every way, fix your website.

This floral shop is beauty advanced from wonderful assistance to the beauty of floral choices.read more

Flowers delivered were beautiful! They were on time and delivered with care ! Florali never…read moredisappoints!

I chose flowers valley for my wedding after doing some research and getting multiple quotes…read more Working with them was efficient and easy, and they were able to make my Valentine's Day wedding vision a reality in a relatively short time. Everyone said they were the most magnificent flowers they had ever seen- and they were. I feel the value was there, even though it was valentines and it was a lot of money for flowers, and yes, I chose roses (on the most expensive day of the year) The only hiccup was my wedding welcome sign was not finished in time, which was really disappointing for me, especially since I paid (a lot) for them and they were in our quote and it was the first thing people saw when they walked in. It was left unfinished on the ground. I don't know where the miscommunication was, but again, it was really disappointing. At the end of the night, the flowers we were supposed to use for our brunch the next day were also cleared and taken away by their staff- a miscommunication I'm sure, but again disappointing since I paid for them and was planning on using them the next day. Regardless of these hiccups, they still did a great job and I absolutely loved the fresh floral arches and all the flowers they made, it really made our wedding extra special and I'm so happy I chose fresh flowers and roses, Valentine's Day or not- the photos are there forever. The flowers were beautiful and overall I was very happy with how they turned out and recommend Flowers valley

I just want to thank Flowers Valley for creating this beautiful sympathy arrangement. I just lost a…read morevery close friend yesterday and just seeing how breathtakingly beautiful this arrangement was in honor of my friend got me so emotional. The front lady express her sympathy for my loss and I couldn't express how grateful I am for them to choose such beautiful flowers with care. I was speechless and got so emotional at the fact that something this beautiful is for my wonderful friend. Her family loved it and couldn't stop commenting how much they love it. The arrangement was worth it; for the florist's kind words, for the beautiful flowers, and for my wonderful friend. Thank you so much!

I had some issues regarding a flower order and emailed the shop right away. I received no response…read morefrom this company until I left a negative review on Yelp.

What an amazing flower shop. I called today to order some flowers for a dear friend who had a loss…read morein the family. The arrangement SaraBella made was beautiful and they sent me a video of it before delivering, same day. I can't tell you what their service and execution means to me. Thank you.