The quality is always fantastic. When I have detailed changes, they are very careful with proofs to highlight all changes and be 100% sure we are on the same page. Each time I have any questions, comments, or concerns they are quick to reply to my emails or messages. Every brand ambassador and customer service rep I have dealt with since 2019 has been 5 star worthy! I have been a returning customer for years, and I will continue to use them for my printing needs when I know it needs to be perfect! read more

Couldn't be happier with quality and service with Silkcards. Crds came out exactly how I wanted them to come out it. Also received my cards in a timely fashion. Very satisfied! read more

3 for 3 orders they were shady and either changed the price, took days to process my order & proof, or otherwise messed up. Products always come out nice - so that is where they earned their singular star. Customer service is lackluster at best. Mutliple voicemails and emails have gone unanswered. I requested a quote, they misquoted it. I requested a quote for a specific color, they quoted it and then once ordered & approved and in production they told me they ciouldn't do that color. Another time I requested a quote for 4 sets of 250 cards. My customer then asked for 5 sets. You cannot order off a quote if the quantity has changed, apparently. I tried, for days, and received no response. Finally I got someone on their chat system on the website who told me I have to request a new quote. So after 5 days of trying to order I finally got an updated quote. The quote was somehow for more t han the original quote even though I requested an exact duplicate with an additional set. So you would think the price should either stay the same , or decrease? But yet it increased. When I tried to start a rational conversation about the order and the pricing, I was told the quotes were different because one used foil and one used a pantone. So I asked to switch to a pantone and was told they dont' honor that pantone color. So then why was that what they quoted me originally when my request never changed? The long and the short of it is, their customer service is garbage, their ordering process is difficult at best, their practices are shady, they do not care about their customers and have no intention of helping them, they will not own their own mistakes, and so yes, they make pretty business cards - but so do hundreds of other offset printers out there. Theres no need to put up with the treatment and lack of respect for customers that they show. I will not be using them anymore, and if you're smart, you won't either. read more

These guys made custom VIP cards for us and they are fantastic! Everyone always gets excited when we give one to them as they feel very high end and expensive but are still super affordable for us! I can't recommend working with them high enough they make the process super easy and deliver an awesome product every time!! read more

Very good experience. Had the color and embossing I needed for a client's business cards. Price was best I found for the services. Took longer than I expected, only because I was slow in responding to their questions and my final proof. Reason I mention this is because they made sure the order was correct. When I received the cards, they were exactly as I had hoped and the client was very happy with them. I'll be doing business with them again. read more

My cards have arrived and look fantastic. I blacked out some information, but all of the webbed lines actually appear and disappear like holograms. I will be proud to hand this card to my clients! read more

SilkCards - Business Cards - Graphic Design Near Me - Henderson, Nevada

Buyer beware. This is one of the most disreputable and dishonest printing companies I have encountered in the past 30 years. Their customer service is horrific, and the quoting process is chaotic & much like entering a tourist trap. I requested a quote for 250 quantity quote for a custom tag with grommets and colored edging. What I received was an inflated quote. They explained they gang print and there was no difference in price for 250 or 500 cards! Also, grommets cost $165 and $45 for colored edging. I asked the grommets and edging be removed. They requoted 500 but did not credit the full amount for the reduced scope of work. Each time I entered a chat or called the company I ended up with a different associate. During one chat session the associate abruptly left the chat and replaced by another who explained he left on a break! The replacement associate was inattentive and obviously carrying on multiple chats at the same time because it took upwards of 5 minutes to respond to each of my queries. They have since charged my credit card with this note attached: NOTE: Orders are generally charged before proofs are sent. I contacted my credit card company and received a full refund. (They later offered a discount, that I refused. I don't trust them after the ordeal they put us through.) read more

I was having some issues placing an order. Becoming increasingly agitated, since I was reordering something we'd ordered numerous times already, I was relieved when a little chat window popped up, asking me if I needed assistance. Oh yes. I needed some help. Howard, the rep on the other end of the line, quickly became my guardian angel. He walked me through each step of the process (SO PATIENT - LOL!) He even double checked my order to make sure that I didn't make a mistake - and I had made a HUGE mistake: a double order. He caught it, and fixed the error. I won't go anywhere else, and I wouldn't hesitate to recommend 4ColorPrint/SilkCards to ANYONE. We're a library, and we use them to create our library cards. Plus - if you get Howard as your rep, while using the CHAT feature, consider yourself lucky. He was AMAZING. read more

I hate writing bad reviews but I feel like I need to warn others. The process for printing with Silkcards has been so so frustrating!! Calling them has been a nightmare. Their response time feels like an eternity. You have to take the initiative to proactively call them for everything. They do not care to clarify or ask questions for what the customer wants so also make sure to be very specific with what you want. Needless to say, the level of customer service is disappointing. The pricing is very fair but sometimes it's better to weigh out the options and go with a business that values your time. read more

Excellent quality and amazing customer service DDRepro Graphics and Marketing Miami, FL read more

Ami was very helpful & patient in placing my order with Silkcards. Her knowledge on how to proceed with creating our business cards was fantastic. read more

I have been using 4ColorPrint (Silkcards.com) since 2013, and while the process hasn't always been seamless, I have yet to find a company that can match the products they offer for the price. I agree with other reviewers that there may be a few "toss cards" that may not be perfect because of packaging during shipping, but considering they're coming from overseas -- it should be expected. I am a graphic designer with 20+ years in the industry, so in my experience as long as you are providing the correct files, they'll print just what you expect of them!!! I've printed everything from plastic cards, silk cards, 3-layer business cards, flyers with scratch-proof finishes, waterproof cards. The list goes on! I've never had to send anything back. Everything is always beautiful. Recently, I noticed that the communication has improved and so while I'm sure the company has experienced some growing pains over the years, positive changes are always happening. I will continue to choose Silkcards for my specialty printing needs! read more

The website and sample pack system that Silkcards.com (or 4colorprint.com or Silkcardspro.com) has in place is GARBAGE! I waited over 1 week for the sample pack and after I finally receive an email saying they have arrived and asking for my review I find out that the were never started and need me to start all over. I called the main line and found out it would take 1 more week to snail mail my samples and 2-3 weeks after I approved a sample business card to generate the cards, plus shipping time. THAT'S ONE MORE MONTH OF WAITING!!! I am starting my own business and I need these cards, or atleast something to see if I even like them or not, now. I am meeting with customers soon and I cannot wait another week just to see if they are what I am looking for. Poor website design where you cant see a business cards online. They need to tell customers when they register for an account and sample pack they MUST enter their home address to receive a sample pack. read more

Pass on this headache of a company. Would not recommend dealing with them. My order arrived with many defects. Took several clear pictures of the imperfections, and was given the we don't see it response. (so it begins) I mailed back a good amount of defective units( at my cost btw) and mailed back the full order on a second box as they were just sitting there collecting dust. Silkcards ignored my emails until I contacted Amex and submitted a dispute. When silkcards refused to live up to their product, Amex provided a full refund. Thank you Amex! *Tip! Use your credit card for online orders not your debit card. The card company will serve like a Judge on a merchant dispute. read more

As a designer and professional, I use 4colorprint / silkcards to make great first impressions for myself and my clients. Some business advice: 1. Hire a professional designer to create a business card that demonstrates your seriousness and attention to detail. 2. Don't give out a business card unless you're asked for one. If they ask, it means they're ready to continue the relationship. Silkcards are more expensive, but prospects won't throw them out. Embossing, foil, die-cutting, and thickness and paper type can make a simple business card card feel like a gift. Show them that you're willing to invest in the relationship and that you deliver stand-out results. I've also worked with with SilkCards' customer service professionals. Shanari and others have been friendly, accommodating, and adept at solving problems. Combine Silkcards' printing capabilities with a clever and creative designer, and watch your business grow. read more

I think the quality of a business card is very important, when you provide a card from here to a client, they see the thickness of the cards and are always impressed. Just placed my second order with them and am very happy to give them my business again. Definitely try these cards out, they're more than a cheap cardboard card but grab a lot more attention from higher end clientele read more

We had a horrible experience with this company. They are so unprofessional! My cards didn't come out to even close to how I wanted them and the refuse to help me at all. Half the time I call them, no one even answers the phone. read more

As a new business owner, I am always trying to find a way to stay ahead of the pack. My branding and marketing is definitely not an exception. I wanted to find the perfect business card that made sense in todays digital market. IMO business cards are obsolete since we have technology at our fingertips. So if I were to hand a business card, it has to be worth it and unforgettable. Silkcards has truly delivered and my cards came out exactly as I dreamed. I provided them with my logo and what type of design would represent my brand. Not only did they take the careful time to consult with me, but they were responsive every time I needed them to be. I will be returning for future business. read more

Boy oh boy. Not once, not twice but three times a fail. This company is a major headache. Not only did they ruin my first batch of cards they screened up my 3rd attempt at an order and over charged me for a quote I never authorized. I called to speak with the manager and he said he could offer me 15%, really after messing up repeatedly ? That was my fault trying to give this company another chance. Lesson learned don't even bother. read more

A terrible, drawn-out experience. I ordered cards about a month ago. Immediately after opening them, I noticed several flaws. In my opinion, they should have never been shipped that way, but whatever, stuff happens. The worst part of this entire experience isn't that the cards look sloppy, though, it's the fact that I had to mail them samples to prove it, and then today, had to ship them all back before they will get started on a reprint. IF everything goes smoothly, it'll be about two months from the time I ordered the cards to when I receive something that I can give to my client. read more

Fantastic company! I loved their business cards, but needed a large invitation for a party. I had so many ideas, but needed help figuring out the best way to implement them. I worked with the designers and they were so great and beyond patient, never getting frustrated each time I changed my mind on particular design features. I could not believe how beautiful the cards were when I opened the box! They are white, 7" square, very thick cards, with cutouts, silver edging, silver typeface, and our logo on the back. The quality of their products and special features is impeccable. Silkcards is a WOW!! I highly recommend working with this company. read more

I ordered 550 of the 12 mil plastic cards and the quality is terrible. I understand that the 12 mil is thinner than a normal credit card but these are the thickness of two sheets of paper. They aren't something I would feel confident giving to my clients. I did reach out to the company and they said that I received what I ordered so there isn't a lot they could do for me. They also just kept repeating that they offer thicker cards which I was already aware of and it ended up coming off very condescending on their end. They did eventually offer me a 15% credit on my next order but I obviously do not plan on ordering from them again. I should've just ordered plastic business cards from vistaprint, they would've been less expensive and I'm sure a better quality card. read more

First off I paid for spot uv, they never asked any questions or gave instructions they just made my photo glossy and the rest of the card is normal. Second, the color of cards is off, my file was uploaded with neutral colors and these cards including my photo on it.... are a very cold tone now. My card looks purple and the photo has changed. Third the photo on my card is fuzzy it does not look high quality like the proof. I brought it to customer service attention and he told me he had the card in his hand and he did not see the photo quality issue I was talking about. He said the file that was uploaded did not say where the spot uv was supposed to go. Then he asked me is this card taking away something you were trying to do with your business. Thats when I gave up. Go to Uprinting for all of your printing needs they did a great job on my magnets read more

I love this company, great materials and great service. Awesome customer service and have only used them since we opened our business. read more

Great experience! I sent off my files and the cards came back perfect! The foiling and side coloring look better than we ever could've expected. Very high quality cards. read more

SilkCards - Graphic Design Near Me - Henderson, Nevada

Update: I am happy to report that I no longer have a negative review for Designline Graphics. Apparently they are under new management and the owner Henry contacted me personally to see how he could rectify the situation. He took the time to listen to my complaints and asked me to give them a second chance. I decided to go ahead and try them one more time and I am very pleased with the results. The cards look fantastic and they were printed and delivered in a timely manner. It's very refreshing to see a company own up to their mistakes and be humble enough to ask for a chance to fix them. I will definitely be sending them more print jobs in the future. Thank you Henry. *** original review below *** These guys have great cards...IF they get your order right. The problem is that they screw up orders regularly and assume zero responsibility for their mistake. Their customer service is horrible and they won't even consider that they're to blame for anything. Once they have your money, you're on your own. I have been a graphic designer for over 15 years and have dealt with many printers. These guys are definitely in the bottom of the list. Just take a look at their reviews. Look how many people have given them 1 star (for lack of the ability to give them zero stars). That right there tells you everything you need to know about them. You might be tempted to deal with them anyway based on the 2 or 3 positive reviews they've gotten. Those have been left by people that haven't been burned by them yet. Like I said at the start, they are great until they screw up. Then you will find out what kind of company they are. BUYER BEWARE. These guys are not to be trusted! read more

Best printing features offered around. Combine it with a great design and your business will flourish from great prints alone!!

My wife and I just started a new company and because it's in the luxury stationery business, presentation on all print material is even more important than most companies. We were especially tight on time as we were leaving for the National Stationery Show in NYC in less than 2 weeks. Not only did they do an amazing job in designing the cards, including sitting down with me to learn about our business to match the style to our luxury products, but they delivered on the timing and I was able to pick up the cards on Friday just before having to leave the following Monday for the show (we're local in Vegas so pickup was an option). At the show, we were blown away by the frequent compliments we received on the quality of the cards. Honestly, I was just hoping we'd be on par with business cards from vendors at the show. To see the look on so many faces and the glowing comments as they'd flip the card over several times and run their fingers across the surface as they admired it was amazing. It didn't even have all the design elements we wanted (suede and foil edges) because the added production needed for those features would have pushed delivery passed our deadline. I cannot take any credit on the design, I have had all the women in my life dress me since I was a baby, and outside of a few beatings in middle school (seriously mom, kids stopped wearing bow ties in school back in the 60s), it's served me well. Color coordination and style is my Achilles' Heel. The credit goes to my wife and the staff at DGI. It was a little hectic going back and forth with the designer to get the cards exactly how we wanted them prior to print, but much of that was due to the stressful time constraint we were under which is no fault to DGI. We had to wait on our graphic artist (different vendor) to finish our logo before we could even begin design of the business cards. If your business sells luxury products or services, you never want to rush marketing materials. And while other print companies offer faster turn around on ordered cards, they do not have the high-end features available from DGI. It's all about managing expectations, so give yourself some extra time as a cushion before you actually need the printed product. When it comes time for us to re-order, we won't be pressured for time and we'll add the elements we originally wanted. Tips: #1. Give yourself more time than you think you need. You can't rush quality. A couple extra days wait is nothing when you have a design that is perfect and will be saved on file so it can easily be reprinted in the future. #2. Be extremely specific in what you want. It will cut down on the back and forth with the designer and save you some time. Have everything in writing(email). The designer is trying to create a tangible product out of a vision you have in your head. Help him/her help you by being as clear as possible. #3. Ask questions. There are a lot of terms and features available like "spot UV" that I needed to get educated on. The staff was very helpful in answering my questions and showing samples so I can see first-hand what the features looked and felt like. I realize there is an added advantage being in the same city, but I'm sure you can google and youtube these things to get a good idea what they are. read more

I've always been very pleased with the customer support you have provided to me. They are very quick to get back to me with answers. We get compliments all the time from customers that our cards are one of a kind. Thank you for all your help read more

SilkCards - Graphic Design Near Me - Henderson, Nevada

Great Job Guys! Frosted Cards are PERFECT! The colors are spot-on and deep. I will definitely do business again.

Very Unhappy so far. I placed an order for $600+ for about 500 business cards. Dont really care about how much they are because i hand ONE out every week or so. So when i do give them out, i want them to be top quality. We have ordered from these guys in the past. We ordered hard plastic white cards with rounded edges. My guy designed them and all came out super pimp. Problem was that for this new order i wanted to place, i knew i was going to want their "premium product" so i paid and asked them to design. Reason being they have foil, embossing, 3 layers blah blah blah and figured their designers would know how to incorporate it all into a design. I was super stoked thinking i was going to get a super quality design. Needless to say i was disappointed, so disappointing that i decided you know we are in such a wrong direction, why don't i just call them instead so i can point them in the right direction. So i did, i ended up talking to a guy GIL or PHIL? Either way the dude completely blew me off pretty much telling me yeah yeah yeah send an email. So I DID. My email said, look your design process isn't working out, i tried calling i got my first and only proof and i was unhappy, tried to call to get it fixed and ended up getting you employee giving me an attitude/ actually being VERY SHORT with me. Sorry PHIL/GIL if I annoyed you, maybe design isn't the right job for you? So anyways, I sent a cancel the design email around 3:49. literally 30 minutes later, they send an email telling me they charged my card $99 for the design fee. I basically tell them on the phone, look i have the yelp app open, if the $99 is worth a poor review, keep it. But I would advise you make the customer happy, it isn't worth $100 to have a pissed off customer. Literally tell the dude on the phone, that if they don't give the $100 back i will be forced to take the time and write a review on my experience. He declines and says he will talk to the owner. I say just before i hang up, are you sure? I don't want you to make this decision without speaking to the owner. I ask is HENRY F. The owner? I see his comments on Yelp They say yes. And i ask he'd rather me state my experience over $100? He continues to try and get me go forward with the design the whole time mind you. Finally I budge, I agree, I say fine i will let you design it, either way your not giving me my $100 back because when i called them today 10/23 i had chase disputes on the line and they said "they've been trying to reach me to finalize the design" So whatever design it. I left my feedback as promised.... Should they leave or do a good design, i will improve their score/stars but until then one star is what you gave me and 1 star is what you get. If me or any of the employees were put in that positions i would loose the $100 any day of the week before proving that money is more important than the customer or customer satisfaction. Their true colors showed today.... and not design colors.... read more

HORRIBLE customer service. THEY are supposed to be the graphic designers, and yet they can't tell me SQUAT about how to change the dpi, or image size to fit their specifications. I'm in the automotive business, and I know nothing about dpi or resolution or any of that crap. You'd think that if you got the basic image over to them, they'd be able to take care of any minor adjustments. Nope. They're useless! NEVER USING THEM AGAIN. read more

Everyone at Silkcards was very quick to help and VERY patient with the changes I made to the proofs during the design process. They knew exactly what I was asking for when I described the features I wanted on the card, and even worked it into my budget for the order. I will be using them again! read more

Howard at DGI has done a great job making my business cards. They are very unique and the designers do a great job. I have used DGI at both of my businesses and would highly recommend them if you are looking to get top quality cards that stand out from the rest. read more

SilkCards - My latest business card! - Graphic Design Near Me - Henderson, Nevada

Avoid avoid avoid. Lost a repeat customer. Ordered cards from them 4 or 5 years ago, they came out okay, the spot UV was a bit blotchy and slightly off but they were okay. In retrospect, I remember those cards arriving late, but I figured after so many years they must have improved, right? Decided to get new cards so I put an order in with them for some very nice cards, about $400 for 1000. Told them I needed it by the 12th, assured me I would probably get it by then with standard shipping but I would be better off if I paid an extra 70 bucks for expedited shipping. Asked to cancel the order at this time but they told me I would be charged a 25% fee. $100 for nothing. Agreed to add the extra shipping, after all I really didn't have a choice, which brings the cost of the cards to almost $500 since they assured me in would receive the cards by Aug 12th. The rep I talked to said she would keep an eye on my order and let me know if anything was going to prevent me from getting it by the 12th. Never heard back from them. Sent them an email a couple of days ago since I noticed the cards were stuck in the queue doing nothing for 4 days, received no response. Called them today (Aug 12th) to check on the cards and they told me I would be getting them on Monday. I needed the cards for an event on Sunday. Receiving the cards on Monday would be pointless. It turns out that they OUTSOURCED the cards to a printer outside of the country. Asked for a discount to at least recover SOME of the $500 I just spent for nothing, and after much convincing they offered me 15%...off my NEXT order. Really? My NEXT order? After this you expect me to order from you again? If there was an at cost discount for this flub, I would remain a loyal customer, but telling someone they will receive a discount for their NEXT order after royally screwing them is just an insult. read more

Ordered greeting cards and gift cards. I was THRILLED with product of greeting cards and gift cards- quality was amazing!!! The envelopes took a bit of back and forth to get it perfect, and I appreciate them keeping at it until the correct product was delivered to me. Would be 5 stars if perfect product was delivered first time, had to have three tries till what I ordered came in. Even still, I am going to continue to use them because I really appreciate them getting it right, customer service was great, product is amazing quality, and price can't be beat!! read more

I have been using these guys for a couple years now for everything from business cards to postcards. They do such amazing quality work and it's very consistent. I am a graphic designer who does a lot of branding work and other marketing materials and they never disappoint. I have used them for suede cards, silk cards, plastic cards, postcards, brochures and more. And I've used many of their specialty printing methods like edge painting (no bleeding and beautiful bright color!), foil (impeccably done with no peeling), spot UV (super clean and perfectly aligned). They kill it and my clients are always completely floored with the outcome. They really make me as a freelance graphics business owner look professional and polished. Only reason I am not giving 5 stars is because I wish they offered paid expedited service option in their ordering process. Sometimes I need things faster than they can provide. read more

If I could give this company 0 stars I would. My wife ordered some business cards from here for our first business. I was a little curious and taken back by the ordering process when my wife said it did not list how much shipping would cost. We even paid for expedited delivery since we needed the cards fairly quickly. My wife then received an email after she ordered on a Saturday night stating they the office is closed from Dec. 12-16 for holiday vacations. What is the point of paying the extra money to get them cards expedited if they are not even working. I was extremely unhappy with the process and company at this point that I asked Howard if I could speak to the owner. Of course he was on vacation and could not be reached. I'm sorry, as a samll business owner, if I go on vacation I make sure I can be reached for reason that would affect my good name. Fast forward a day I decide to cancel as I did not have the time to wait for the cards to be made in China and then shipped to the U.S., not to mention they could not tell me when my cards were going to get to me so I could plan accordingly. I wrote an email and called, Howard answered, and I confirmed that my order was cancelled and he confirmed that my order was indeed cancelled. Now days later I get an email back from the sales dept. that has finally decided to work stating that I am getting charged a 20% cancellation fee if I want to cancel. I am so disappointed and unhappy with this company. I tried to call and set things straight, but during normal business hours I get nothing but voice mail. I am trying to settle this with the owner. Will you contact me or shall I have to contact BBB? V/r, Extremely dissatisfied customer read more

I have been in the design business for over 6 years. I have worked with numerous printers but never got as frustrated as I did with Designline Graphics. In 2008 I had a horrible experience with them, they printed my file in low resolution, the files weren't sent on time and no one was willing to solve anything. Customer services is cold and rude. Today I decided to give them another change. BIGGEST MISTAKE OF MY LIFE! They promised to have my file by a certain date... well that did not happen, even after paying $45 more for next day shipping. When I called, again they were rude and unwilling to help. DO NOT MAKE THE MISTAKE OF PRINTING WITH THEM!!! If you do.. good luck! read more

Seeing some mixed reviews, I was a bit nervous to go with this company. But, I'm so GLAD I did. They produced an excellent product (see pic), in an insanely-fast turnaround time, and for a fantastic price. No one else could even come close to the price or timeline! I will definitely use them in the future. read more

SilkCards - DGI produced this excellent product at an unbeatable price in an amazing timeline. THANK YOU! - Graphic Design Near Me - Henderson, Nevada