I was given a gift card for a generic spa site and this was one of the spas available. After…read morelooking at the menu, I was intrigued by the Japanese body scrub. It's a body scrub where you are completely unclothed and a woman with two minutes rubs your body and dead skin flies off. At the end, you were rubbed down in oil. I was worried that this wouldn't be relaxing, or it would even hurt. Let me first say that they put you in a sauna for as long as you can stand, and then a wet sauna. Next you go into the room face up, and the scrubbing starts. Well, it is not as relaxing as a massage, by any means There is much satisfaction in the results. I left with glowy soft skin feeling wonderful! The spa offers an option where you can purchase a membership and the services are cheaper. I will definitely become a frequent flyer! I can't recommend this place enough!

Greeting: no warm welcome, no clear instructions just someone on their phone when you walk in that…read morehands you a key. No zen music or aromatics. Also no allergy or health form (red flag) The bath: looks like a butcher shop not aesthetically pleasing. No clear delineation of hygienic practices for all I know they're using the same washcloth on me that they use on the previous customer. The massage: i heard the machine from the wash area going off for 40 mins of my 60 min massage. The masseuse was pressing down on my spine it did not feel good at all. Also people kept popping in and talking while i was getting my massage. The place needs some fine tuning.

I hate to have to update my review like this, but this gym is going downhill fast. The membership…read morefees of $73/month are no longer worth the headache. What used to be open spaces for members are now solely reserved for group exercise classes. I would understand that sentiment if there were more than 2 classes held a day. These communal spaces are now locked which leaves members to resort to overcrowding the turf and track areas. Equipment is a hit or miss. There's an entire treadmill row that doesn't work and even one with a slash straight down the middle. There are only two stairmasters that work and are always being utilized. The communication from the leadership team is almost nonexistent when asking about these problems. I come here because it's accessible, not because I want to. Where is my money going?

The equipment in the gym needs to be more spaced out. There is not enough room to comfortably…read moresocially distance while exercising, and organization should be a main priority for the gym. Better spacing and layout would improve the overall experience for members. In addition, an evaluation of the employees could help the YMCA run more effectively. Some staff members were not very helpful and did not acknowledge me when I needed assistance. However, one staff member, a young lady named Kaliyah, stood out in a positive way. She was very attentive, helpful, and provided excellent customer service. Kudos to her for making my experience better!

I want to again make emphasis on how nice this location truly is. The installations are beautiful,…read moreclean, private, and very spacious, which creates a comfortable and relaxing environment. I previously shared some concerns in an earlier review, and I truly appreciate how BEEM responded via email with clear answers, kindly explaining the membership terms and conditions. That communication helped clear up the misunderstanding I had before. My current experience has been much better. I feel more welcomed now, with smooth check-in and check-out, and the front desk and cleaning staff have been consistently kind, helpful, and professional. Overall, I'm very happy with the improvements and I'm enjoying my membership much more at this point

Super lovely place. Very clean and relaxing. Went with my sister to enjoy the double sauna…read more There is peaceful music so if the two of us weren't chatting I could see myself just meditating in there and doing small yoga stretches. Very convenient in your room is also a personal shower to wash the sweat away after. Loved the experience but the price tag keeps me from becoming a regular member.

So today I went in to get a membership and was helped by Noel. One thing I hate is when the bad…read morereputation of a salesman comes out when I'm looking to make any purchase. My experience with Noel was by far the best by any gym employee going back 30 years. He was kind, honest, polite, listened to what I wanted, informative, and was an old soul. My best friend died at an early age of a heart attack (49) and another of kidney failure complications (51). He spoke to me about my health concerns and understood that I wanted to be here for my grandchildren's graduations ( assuming I become a grandparent). I understand that we are all going to pass someday but my conversation with Noel was deep and refreshing at the same time. He's a good (young) man and I really appreciate the time I spent with him today. Thinking about signing up? Go see Noel. You'll walk out a better person than when you walked in.

As countless other reviewers have noted, canceling your membership here is impossible. They want to…read morelock you into a year-long contract with no exit. Predatory business practices targeting people who are already in a vulnerable spot. Avoid.

I have been coming here since 2012, and this is the best gym around for every reason. I have lived…read morein multiple towns, tried other gyms for the convenience of them being closer but always kept my membership here because I love this gym. The staff is always helpful and friendly. The place remains clean, I can always get on the machines I need, the cardio equipment is accessible no matter what time you go, members are courteous, the layout is great and they've also recently redone the bathrooms which makes the place look really nice. Tanning & a smoothie bar is also offered which is a plus. 10/10 would recommend this gym to anyone looking for the best gym around.

I submitted a cancellation request, but the company continues to delay the process and attempts to…read morecharge additional fees, including an annual fee and an extra monthly payment after my contract has already ended. I have also been receiving repeated unwanted phone calls despite clearly requesting communication by email only. This feels like extremely aggressive and unfair billing practices. The cancellation process seems intentionally difficult. Be very careful before signing up. It is extremely difficult to cancel, and the company continues attempting to charge additional fees even after you request cancellation.

Jeff is a hidden gem. His office is warm and inviting. It was my first massage with a male…read moretherapist and he made me feel completely comfortable. I've had some painful massages and this was the complete opposite. He is incredibly intuitive and knows when he has hit a tender spot and adjusts accordingly. He has been doing wonders for some persistent neck pain I've had recently. You will kick yourself if you don't immediately opt for the 90min session because an hour goes quick. His rates are a steal!

Got a massage with Jeff Haskins. By far one of the best massage I've had in a very long time. Jeff…read moreis very professional, personable, and I will definitely be booking another massage with him. I came in for a strained muscle in my back from a work injury and he was able to give me good relief from discomfort and pain. If you're thinking to book just an hour once you're on his table you will kick yourself for not booking him for 90 minutes. If you need a massage or want to follow good self care, get an appointment with him. He books up fast!

Great gym with a really welcoming environment. Victoria is always friendly, helpful, and makes the…read moreexperience even better. Definitely recommend!

Great gym when I can find parking. I have had to leave twice due to no spot available.read more

I got the "Everything but the Farm Sink" massage. It includes cupping, hot stones, foot scrub and…read moreCBD oil. The establishment is absolutely beautiful inside. On the outside it just looks like a random house in a plaza of restaurants and other businesses. It's super clean and tidy. The ambiance is so relaxing. All staff members are very professional and pleasant. I had to fill out a form about my health history, areas of concern and discussed with Rebecca that I'd like my upper back, shoulders and neck to get extra attention. I wanted my lower back to be avoided due to an annular tear in L4 and to focus on my right trocanter because of my sciatica. Unfortunately, as much as she agreed and acknowledged my request, none of it was followed through. I did tell her I prefer a harder pressure versus a Swedish massage and was never asked if pressure was okay. Other than that, I had an overall good experience.

Facials by Vanessa at Eliana's Spa Not your ordinary…read morefacial, it's truly an experience! From start to finish, Vanessa gives extra attention that makes you feel completely pampered. The massages are out of this world, neck, shoulders, arms, head, and hands all get the love they deserve. My skin is glowing after the firming peptide facial, and I left feeling relaxed and rejuvenated. ‍‍ Run, don't walk - book your appointment today and treat yourself! @elianaglastonbury #ElianasSpa #FacialExperience #GlastonburyCT #GlowUp #selfcare

Got the ice drip today and signed up for the membership. Staff was nice and super helpful. The…read morefacility is clean and huge.

From the owner: Founded in 2015, Restore Hyper Wellness is the award-winning industry leader and creator of an…read moreinnovative new category of care--Hyper Wellness. Restore delivers expert guidance and the most extensive array of cutting-edge modalities available under one roof. With over 130+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before.

Visited here a few times as a guest of a member. This is a great gym for people who compete. When…read moreyou visit, you will mostly see & hear the bodybuilders. If you go downstairs, they have pictures of the legends & some of their locals who train at Club Fitness. There are "regular" work out people as well but, the professionals obviously stand out. The selection of equipment is abundant & everyone is friendly so don't be scared to ask if they're done with a machine. This gym also has a female only room, & other rooms that cater to a specific workout, such as abs, legs, etc. They also have a punching bag which is rare to find. The main floor is where you can find the cardio machines. These aren't the latest & greatest, but they get the job done. Make sure you have some headphones to keep you motivated. I haven't tried an aerobics session yet. I usually attend in the evenings. I can say the cycle class is popular. What bothers me about this gym is the amount of paper towel dispensers & how you obtain the sanitizer. The paper towels are hard to find & are scarce. The sanitizer, you need to grab a bottle from the front desk & basically keep it with you. On busy days, they aren't always visually available & you may have to ask someone to bower theirs. Also, people don't always return them to the desk, so you may have to search around the floor. Also, I suggest wiping down the machine or weights before using them. Some people jump between them, going back & forth & they don't wipe them down until they're completely done. So if you're not aware, you may use something in between their workout. Gotta be careful with covid. The mask situation is still in effect here. Wear it while walking around. The staff are very friendly if you're friendly to them. I haven't had any issues & the member I go with is constantly joking around with all the staff. They don't press you to become a member either, which is nice. Guests pay $10 & free on Fridays. The restrooms are always clean. I haven't used the showers, so can't comment too much, but they look clean. If I lived in the area or a Club Fitness near me, I'd join.

**spinning class review**…read more I came here Richard's spin class, and it was epic. I've taken a ton of spinning classes in CT and NYC, and Richard's was my favorite. His song selection and choreography (if that's the right word?) was totally on point. Even though I was exhausted after one song, I was so excited to find out what the next song and challenge would be. And somehow I managed to keep up the pace and enthusiasm throughout the hour long class, mainly because he had the energy and excitement to keep the full class going. The room itself was amazingly well ventilated despite not having any windows. The bikes were really comfortable and had a great seat. The bikes include clips as well as the ability to use sneakers. Walking through the gym before and after the class, I could tell quickly that Club Fitness focuses on weight training above cardio. There's plenty of cardio machines, but the way the gym was set-up lends itself more to a weight lifting crowd. While the equipment is packed, it does not feel too crowded. Gym includes a smoothie bar in the back as well as tanning rooms. If I wasn't already locked into a gym, I'd think about switching just for Richard's spinning classes.