We needed a table cloth fixed. And ASAP for a work event with a short turn around. Needless to say!…read moreIt was done flawlessly. Exactly to specifications and she even added Velcro's to make it easy to connect around the table! We are so grateful for the quick and efficient work! I would highly recommend!

I am sad to give a negative review to this business, as I had been going here for dry cleaning and…read moreresizing of some garments for several years. The quality of her work was not great, but I wanted to stay local. However, for the second time going there recently, the owner accused me of bad intentions without explaining why, which I take great offense to and will take my business elsewhere.

Went to Jo for alterations on bridesmaid dress and my boyfriend's best man suit. She was witty and…read moreexperienced! We loved her and will absolutely be going back to her when we are in the area. Very reasonable as well she really cares

Incredibly rude to me on the phone, very condescending, then I made an appointment for 1:00 and…read moreshowed up then she told me it was at 11:00 when I definitely was not then slammed the door in my face. She's definitely getting older and grouchy, you'll have better luck and kindness in Reno

We've had tailoring done by this shop. Their measurements are exact and sewing precise! We highly…read morerecommend this business. Excellent quality of workmanship and always completed at a fair price!

They do not return calls / texts. Would have liked to get some ski pants repaired but they do not…read morereturn calls/texts as their message says they will. Guess they are not hungry for business.

I've purchased several items from Sew Original. Designer/Owner is very accommodating and meets any…read moredeadline as promised; works toward completing a project to your needs/specifications and obviously enjoys what she does -- which only further guarantees the client's satisfaction. Do yourself a favor and check out this shop!

Did a great job on my thrift store jacket that was quite dirty. They made my jacket look perfect…read moreand the price was reasonable as well. Would recommend!

Excellent quality work; we have used for cleaning and my better half had an alteration done there…read morethat looks great and was a good value.

Just fantastic experience! My schedule is hectic as can be…read morethis summer. I got sidetracked yesterday and couldn't make it in until 3:30. I knew office boss needed 1.5 to 2 days for my project, but I needed a 24 hour turn around.....OMG! I was hoping they could accommodate and they did! Not only that and inspector demand a full set of prints from us and office boss delivered on those, literally "Point Blank" as I was picking up my.photos for a funeral i have to attend back in the Midwest, I got the set of plans right then and there! THANK YOU! You listened, empathize, delivered And made my day! Customer service like it used to be!!!!

I needed a laptop plug adapter and one of the staff helped me find exactly the right one. Really…read moreappreciated the customer service.

My husband has trusted this cleaners with his suits & clothing for over 25 years, & I've personally…read morebeen a customer for the past 8 years. Unfortunately, our recent experience was extremely disappointing & honestly shocking. I brought in a brand-new dress months ago for cleaning. When I recently took it out of the plastic wrapping to wear for the first time, I discovered a large stain that was not there before. I had never worn the dress prior to that moment. When I first called, there was no answer. Carmen later called me back, but after listening to my concern for less than a minute, she interrupted to say she was not working that day, that she was busy, & that she would call me back later. That call never came. On April 20, 2026 at approximately 11:55 AM, my husband & I called her back & had her on a three-way call. As my husband calmly tried to ask why she never followed up or addressed the issue, she immediately became defensive. Without attempting to resolve anything, she abruptly decided that she would no longer accept us as customers after all these years of our loyalty to her business. What makes this even more disappointing is that this isn't the first concerning interaction. On a recent visit, she told my husband that many of his suits were "too old" & that she would no longer clean or press them. We respected her concerns & handled that conversation calmly & maturely. My husband even agreed to replace older suits & continue bringing in newer items. However, when we raised a valid concern about a stain on a brand-new dress, an item that had been left in her possession for months & only returned when the last time my husband & I picked up his clothes she informed him to take it home, we were met with defensiveness & dismissal instead of professionalism. A good business is built on accountability, communication, & respect for its customers. Long-term, loyal clients should not be dismissed out of frustration or sensitivity when raising a legitimate concern. Instead of resolving the issue, the owner chose to react emotionally, refuse responsibility, & end a 25+ year customer relationship. It is also worth noting that services are priced at a premium, yet customers are often pushed toward full dry cleaning rather than simple pressing, increasing the cost significantly. In this case, we paid a high price for a service that resulted in damage & no accountability. As an observation, over the many years we have been customers, there have been no noticeable upgrades to equipment or delivery vehicles. We were also informed that another location had closed. Customers can draw their own conclusions from that regarding how the business has been managed over time. Based on this experience, I cannot recommend this cleaners. If I could I would not even place one star

We were on our way to a wedding and since we had flown I needed to get my long formal dress…read moresteamed....just the bottom skirt. I was shocked when I went to pick it up that I was charged $35 for it! And horrified when I took off the bag and it looked as if it hadn't been touched ...see pictures....Unfortunately we had to leave to get to our wedding and had no time to go back, although they are closed on Fridays so couldn't have gone back today. HORRIBLE!

Mazen was kind and made adjustments to my jacket to make me look great. He is professional as well…read moreas personable. Great experience

I've taken all kinds of clothing to Mazen and a skydiving jumpsuit and he did them all with a quick…read moreturnaround. His quality is top notch. I tell everyone about his work.