Pros: They know what they're doing and they're friendly. Your pet is in good hands. This is the…read moremost critical factor toward a good review so I gave it more weight. Cons: You're going to wait awhile so bring something for you and your pet to do. Seemed pricey. I've been seen by a human doctor at an Urgent Care for half as much without insurance. On the other hand, I got some common medication there for my pet so that probably factors in. Still I think it shouldn't have been quite that expensive.

Unprofessional and they do not follow up on any appointments. Even very very serous ones. Was a new…read moreclient after city care and this is not a healthy place. Staff and Dr .hides behind technology and screens. No hello. No human connection for a place that cares for your heart.

Paula was very friendly and informative. the office was very…read moreclean and neat. The doctor was very nice as well.

Rae and Dr Mitchell are the best. So caring and concerned. They take great care of my puppy.read more

Emmaus Animal Hospital was my Jack Russell's vet for 17+ years. I now have a puppy and it was a no…read morebrainer that I would bring him here. I love the doctors and office staff. I highly recommend this vet!

We are two very picky people and judge all vets against our best vet in NY. Hadn't found anyone…read moreclose to our holistic vet (Sarah) in Blauvelt in over ten years ... until now. We don't do unnecessary tests or procedures. We don't like being pushed to get vaccinations that aren't necessary. This place is just like that. Nothing was pushed. The vet agreed to not give him an unnecessary vaccination due to this age. We agreed to a panel of tests based on the urinalysis but the vet stepped us through each possible issue and made us feel at ease and there's no need for more testing or making any changes. We didn't like the small rooms or the office space but to get a vet we like makes that irrelevant. The staff was super. The vet also told us about the other vets so we know if he's not there, we feel comfortable enough to go to a different vet in the practice. Our little guy is 14 years old and was treated with care and knowledge. I got the name of this place on nextdoor.com but I confirmed what they all said on Yelp. We felt great seeing the complaint about how this place was during the covid crisis (on Yelp) and knew it was the right place to go :) . So, thanks Yelp users.

We've been going to Dr. Karen's Critter Care for 14 years, although we haven't needed help since we…read morefirst got our beloved rescue cat, Gracie Belle. Recently, we had to take her in for abnormal behavior, and after explaining different potential issues, Dr. Karen examined G. B. and immediately recognized the problem. Now our cat is back to her old self, thanks to an accurate diagnosis made by a vet who combines compassion and a finely-tuned acumen that makes you wonder if she shares a secret language with your pet. And the staff is so kind that you just know loving animals is a prerequisite to working there!

Terrible service, 25 minutes of questions just to say they aren't taking new patients. Plenty of 1…read morestar reviews on Google. Stay away!!!!

Dr Sam and her wonderful staff took excellent care of my three cats and my 14-year-old Shih Tzu…read moreGabby who recently crossed the rainbow Bridge to join her sister Pepper and brothers foxey and boxey who passed before her Dr Sam and Matt came to my house helping to make the process a little easier with Dr. Sam and I reviewing many memories of our years together with my babies with love and Matt who is new showing much kindnessThank You From the bottom of my heart for everything you have done for them for approximately 17 years when they were well and when they were very sick I highly recommend Dr. Sam and her staff for the best care you're fur babies will ever receive with love and dignity. Carolyn O

Dr. Sam's the BEST! She's warm, caring, and compassionate…read more Having her come to our home was so much less stressful for us and our dog. I'd never ever go back to a vets office. She came to our home (short notice) when it was time to say good bye to our beloved lab. She took her time (for our sake) and didn't rush the process. I can't recommend Dr. Sam and her staff enough, for your sake as an owner and more importantly for your pets sake.

To everyone at this amazing Thank you for being kind, direct and so compassionate…read more Today we said "goodbye" to my service dog, Bailey. We were not rushed and I cannot begin to express my gratitude and appreciation for the care we received. This is the best emergency hospital/veterinary specialists I have ever experienced in my 26 years of pet "parenting." This is such an amazing place.

Brought our senior cat in for emergency care without an appointment. Our cat was clearly suffering…read morean end of life crises and they took us in immediately. Literally- immediately! The entire staff was incredibly compassionate and efficient. Special kudos to Dr. Veltri. They also helped us make 'over the rainbow' arrangements. Very caring.

Time for an update…read more Sadly, our cat who was fairly healthy her whole life until very recently took a sudden turn for the worse. This while surprising on some levels was not on others seeing as she was approaching eighteen years old. I called the office on Thursday late and they squeezed us in right before closing time on Friday. I knew that this would likely be a waste of money but I figured that within reason we would do all we could. The prognosis wasn't good and the cat wound up dying the day after the appointment. While that could be the end of the story in some cases here it's not. Much to my surprise we got a very nice cat pin and sympathy card in the mail from the staff at Christmas City. While I suppose this might be an industry standard at some practices, at the last vet practice we used prior to Christmas City they did squat when a different cat passed a few years ago. Totally professional, totally emphatic and totally classy. Best vet practice in the area no question.

We've only been once so far but we have definitely found our vet! Everyone at the practice is so…read morecaring and compassionate and they are so sweet with nervous animals. A previous vet we tried in the area we found to be quite abrupt, with both us and our pup, but Christmas City is so wonderful and sweet. No wonder they have such a long waiting period for new patients! No drastic emergencies to report so far (knock on wood!) but they were really thorough and great on our first visit. They're also very responsive over email, which we really appreciate. Looking forward to seeing them (hopefully no sooner than) in a year!

My experience was absolutely wonder and caring and just so heartfelt. My little guy who is a…read moresmall white terrier, was hit by a car and I was pretty upset and in shock. Everyone used kid gloves with me, they were so kind. My dog, Ellwood needed to have his back left leg amputated and Dr. Brent Schuetrum was absolutely wondierful. He contacted another Dr. at the Hamilton St. branch, Dr. Sarah Paradiso who came that day to help with the amputation. I cannot thank them enough, there staff was so amazing, everyone was so incredibly caring.

I would advise from anyone going here, vet we had today was very very rude. We have a dog that is…read morevery sensitive around other people, kept telling the vet that. She ignored us and refused to let us speak and let her know he has issues. Instead she got a cocky attitude and made us and our 2 dogs uncomfortable. Will not be returning after being our vet for over 5+ years

This is the second time we have had a cat receive a dental cleaning/tooth extraction under general…read moreanesthesia. We should have learned from our first experience and avoided this place, but we didn't, and now we are in hell. Our sweet tabby had the procedure 3.5 days ago, and since he has come home, he has been hiding in the basement and refusing to eat, drink, or use the litter box. His pupils are extremely dilated, and he can't walk normally. They saw him again today and gave him subcutaneous fluids and an appetite stimulant, but even that has failed to work. They have told us repeatedly that this is "normal" and might continue for several more days. I wish we had never trusted them. Avoid this place like the plague.

Dr. Paul knows cats and both of my cats respect her. No one can get them to stay still and be…read moreinspected like this doctor. I would never take them elsewhere. Also now there is a calming potion for my cats that the doc says is very safe and effective. I will definitely try this next time! Dr. Paul saved my Sugarpuss 6 years ago when we saved her from the streets. Now she is healthy and happy and a fluffy ball of fur. These guys only treat cats and I highly recommend!!

All of my animals they treated cared if own explaining everything totally doctor amazing tooread more

Lovely front office staff. Awesome Vet Techs. Internal Medicine doctor? Cold, no bedside manner,…read morecondescending and likes to hear herself talk. No empathy or understanding. She spoke to me like a mechanic would speak to a customer about car repairs or transmission problems. All shop talk and zero caring in her voice. I actually felt like she was blaming me for my pet's illness. This doctor never even touched or laid a hand on my dog during the entire visit. She just talked over and at us, as if to prove she was the smartest one in the room. She's got quite a list of credentials, but empathy and kindness are not on the list. Part of the healing process is connection to the pet and their owner which never happened. I paid Valley Central over $1500 to be condescended to with no plan for care. Hard PASS on returning for care under this Internal Medicine provider.