ive had this vet for years. They are very expensive but I had chosen to opt for them. Due to a…read moresituation beyond my control, I was unfairly billed. it was apparent that they did not want to work with me and would prefer to lose me as a patient. Customer service?

OK so though I'm very new to Orfield Veterinary, my mother wasn't and Mom suggested that while we…read morewere under an emergency wth our Labradoodle, we should call them and see if they would see and help our Puppy dog out. THEY DID AND THEY CAME UP HUGE! TOOK US IN, WITHIN MINUTED FROM SHOWING UP and all while this epidemic is going on, they put our puppy first and they have taken over the top spot for our 4 legged fur baby. They were huge with helping us out and now they are our full time Veterinary Clinic. Thanks to EVERYONE @ Orefield for helping out our dog as well as taking the time to check her over so well. Andy was my first person I met, but then Heather & the Doctor, Lucy! WOW talk about great people and down to Earth easy to talk to! THANK YOU GUYS and Merry Christmas & lets hope that the 2021 turns out BETTER for us all. PEACE & LOVE ~ Tom Schwindy

There is now a groomer named Kim who takes clients at Lehigh Valley Animal Hospital. Next week…read morewill be Charlie (my standard poodle's) second appointment. Kim's attention to detail and pet comfort is incredible. Having a groomer with such talent right at the Veterinary office is so convenient. Highly recommend!

Tho I miss Dr Gregory who was my Vet for 40 years,, I was very pleased with Dr. Meyers.read more

Our experience at Alburtis Animal Hospital was excellent as usual. After 30 years covering 3 dogs,…read morewe have complete trust in the care our pets receive there. In this last visit our dog received a thorough examination with some test results being immediate and the others were available the next day. We were given clear instruction by the doctor on what we need to do to help our dog. (PS: He's doing well now). The staff is also very helpful and courteous when we call or get there in person.

The staff is amazing! They went above and beyond to make us feel comfortable when we had to put our…read moredog down. They were great.

I love this vet and have found that they care so much about the animals. Their rooms are clean,…read moreappointments are on time and check out is easy. My pet's care has always been fantastic but I am shocked at how rude one of the receptionists is. The tone of her voice and the sarcasm with which she speaks to you always makes calling unpleasant. I am spoken to in a way that makes me feel stupid for even calling. This one individual holds me back from giving a better review or recommending without warning the person first. In my opinion for a place to have an excellent review the staff needs to realize first impressions start from the moment you answer the phone. I suggest this receptionist or office administrator speak to people in a way she would like to be spoken to.

Great place to take your pet. We moved into the area two years ago and couldn't have been happier…read morewith our decision to bring Marley here. We used West Valley Animal Hospital for our senior dog and they gave her the best care and attention for the last two years of her life. Unfortunately, we had to put our little girl down in March but they were great for the entire process and made her as comfortable as possible. Wouldn't go anywhere else for the next pup!

I would advise from anyone going here, vet we had today was very very rude. We have a dog that is…read morevery sensitive around other people, kept telling the vet that. She ignored us and refused to let us speak and let her know he has issues. Instead she got a cocky attitude and made us and our 2 dogs uncomfortable. Will not be returning after being our vet for over 5+ years

My experience was absolutely wonder and caring and just so heartfelt. My little guy who is a…read moresmall white terrier, was hit by a car and I was pretty upset and in shock. Everyone used kid gloves with me, they were so kind. My dog, Ellwood needed to have his back left leg amputated and Dr. Brent Schuetrum was absolutely wondierful. He contacted another Dr. at the Hamilton St. branch, Dr. Sarah Paradiso who came that day to help with the amputation. I cannot thank them enough, there staff was so amazing, everyone was so incredibly caring.

The office staff at RUSH is friendly, helpful and extremely competent. They do their very best to…read moresee that patients are seen as soon as possible, usually the same day. Dr. Duffy is very knowledgeable and cares about the animals she treats. I relocated to PA a few years ago and needed a vet closer to my home than the one I brought pets to in NJ. I found that some animal hospitals in PA would provide my pets with an appointment a week or more after my initial contact. Some said they were not accepting new patients unless I was willing to wait a month or more for an appointment. When a pet is sick who wants to wait a month or even a week for treatment? In the past I brought some pets to Eastern Emergency Animal Hospital, a facility that is open 24/7. I found the staff there to be excellent and although this is a 24/7 animal hospital unlike RUSH the wait time upon arrival is unbelievable, often several hours. And the cost of treatment at Eastern is very high. Unless you need emergency animal care at 2 AM on a Sunday morning, you would be better off bringing your pet to RUSH in my opinion. Your pet will be seen faster than at Eastern and the cost will be lower as well. And finally, the care will be just as good if not better.

I walked into rush, with a dog that was hurt, and the girl behind the desk was typing on the…read morecomputer, and it took over a minute to look up and even acknowledge that I walked in. Something as simple as a hello I'll be right with you is reassuring especially when feeling upset and needing help for a pet. I was told they weren't accepting new patients and if I hadn't of asked for recommendations of where to go I probably wouldn't have gotten any. I didn't feel welcomed and probably won't go back. Eastern down the street treated me with way more compassion and provided further guidance of where to go, despite also not accepting new and having a long wait time.

Outrageous prices Consistently overcharging…read more Exceed pre estimates by hundreds of dollars on multiple occasions

If you need reproduction services - use another vet. I brought my female Shepherd, Bay, in for rads…read morefor her litter. I made it abundantly clear when scheduling that I would need to be given Oxytocin in the event of complications which I was told 'of course, no problem!'. I took her on February 9th, received her radiographs and was then made to wait about 25 minutes where they could 'see about the prescription'. Once I was given it, I went through Chewy to order it (on February 9th) and staff neglected to approve the request for two entire days full well knowing Bay was due on Friday, February 13th and I stressed it's importance. I made phone calls, sent texts and was told a doctor would get back to me. I then was told it was my responsibility to upload the script to Chewy (which I couldn't find anyway) - which I then contacted Chewy and was told that was incorrect and they had been waiting for my vet approval this entire time, Chewy even called them and received no response. Regardless if I had the script or not, it was not my responsibility and the office did not prioritize my pregnant dog nor her puppies. I eventually was contacted on February 11th around 4pm by the practice manager who told me her staff did not feel comfortable prescribing the medication anymore after I spent $400 on the vet visit and now wasted two days. Fast forward February 12th - Bay goes into labor and as I expected, needs assistance from the drug; but I do not have it because Doylestown Vet had my hands tied and denied my dog the care she needed for a successful labor. I make an emergency trip to the ER (an additional $900 expense) she delivers 3 deceased puppies and 3 living puppies. We head home and now her labor is stalled again and the ER asked me to use the Oxytocin my vet should have responsibility prescribed me as standard repro practice. But here I am, unprepared because Doylestown chose ignorance over the reality of whelping puppies. I understand vet school and ethics, but if you care for some field experience, there's a big reality check here at my house because of your lack of concern for myself, my dog and her puppies. Shame on you for putting me in this position, stalling to tell me you had a change of mind about my dog's care, and then running down the clock so I had limited options on how to proceed finding her the care she needed. Edited to add, we are now a week out from Bay's delivery and I have had zero follow up from this practice. Ethics? I don't think so.