I have several cats, but I imagine the experience with dogs would be similar. I have worked with 4…read moreof their Veterinarians and really liked all of them. They are kind, empathetic, and patient. At the same time they are all professional and explain things as thoroughly as you would like (some people aren't into details). They don't get frustrated when you ask a lot of questions. All the veterinarian techs are the same way, clearly well educated and professional as well as friendly and kind. The front desk people are very easy to deal with too. The other thing I like is that the atmosphere is friendly, seems as though everyone gets along. I have been in other offices that are clearly just a business, in it for the money. This practice isn't like that. Highly recommend them. (Please excuse any typos or word errors, this platform won't let me correct them)

I have been in office since this all happened . The auto fill with the online prescription service…read more was allowing me to fill the prescription saying it did not need approval. But then it sent it for approval. I have worked it out with Country Doctor. I am not going to use their prescription service anymore. I will go with chewy or my local Pharmacy.

The whole experience was smooth. Our cat needed some dental work done. We were really worried but…read morethe procedure went well! The staff were all friendly. Lots of parking!

Our groomer noticed that our dog was itching and suggested she might have mites. She also…read moresuggested Rush Veterinary. Since we wanted to get this looked at right away, we called and made an appointment. The vet did comb my dog for fleas and gave us medicine for mites. I asked if the vet if she was going to do a skin scrape for mites and she said they tend to hide so that wouldn't be conclusive. A week later my dog was no better so went to my regular vet. On hindsight, I should have done that from the beginning. My vet used a black light and said it was ringworm. He pulled some hairs, put them in a tube, and is sending them out for testing. He said it will take 10 days for a conclusive test but it was ringworm. When we called Rush and said that nothing was even tested, we were told the service was performed so basically, tough. I will not go there again.

Do not go here unless you want to get ripped off. I had an extremely disappointing experience at…read morethis vet office. I brought my dog in expecting to pay for the office visit, rabies vaccine, and blood panel that were discussed with me beforehand. Instead, I was blindsided with additional charges that were never explained or approved. They performed a SNAP 4Dx test without ever discussing it with me, and they even charged separately just to take my dog's blood pressure something no one mentioned would cost extra. When I questioned the charges, I had to wait almost 40 minutes just to speak with a manager. The only reason they refunded the unauthorized SNAP test was because they "hadn't run it yet," not because I never approved it in the first place. They refused to refund the blood pressure charge even though no one informed me there would be a separate fee for that either. When I questioned it, I was told I "should have asked." I responded by asking if people are charged separately for blood pressure checks at their own doctor's office because most people would reasonably assume it's part of a standard exam. It felt like they were intentionally adding on services to rack up the bill without getting proper consent first. As a pet owner, I expect transparency and communication before being charged for procedures or tests. Hidden fees and surprise charges are completely unacceptable, especially when people are trusting you with both their pets and their finances. I will never come back here and would strongly recommend asking for a detailed breakdown of every single charge upfront if you choose to go here, because they clearly do not communicate costs honestly.

made a promotional $25 wellness visit appointment for new patients that stated a 40 minute…read moreexam.however when asked if he had any issues i said he had a loose stool .they then wanted to changed the wellness promotion exam to a full price exan of $80. then said they could discount that by 25%.asked to speak to the manager about this bait and switch .she said once there is an issue it is no longer a wellness exam .now it does state in the promo that any additional testing or finding are additional cost. but nowhere does it say if dr finds something wrong such as an ear infection that the promotional price is not valid and now you will be charge a office visit.i walked out and decided to go elsewhere.I rather pay more for a visit with a veterinary hospital that is honest and upfront. side note you must stay in your car in the parking lot till they come and get you.as there is no waiting room

I love this vet and have found that they care so much about the animals. Their rooms are clean,…read moreappointments are on time and check out is easy. My pet's care has always been fantastic but I am shocked at how rude one of the receptionists is. The tone of her voice and the sarcasm with which she speaks to you always makes calling unpleasant. I am spoken to in a way that makes me feel stupid for even calling. This one individual holds me back from giving a better review or recommending without warning the person first. In my opinion for a place to have an excellent review the staff needs to realize first impressions start from the moment you answer the phone. I suggest this receptionist or office administrator speak to people in a way she would like to be spoken to.

Great place to take your pet. We moved into the area two years ago and couldn't have been happier…read morewith our decision to bring Marley here. We used West Valley Animal Hospital for our senior dog and they gave her the best care and attention for the last two years of her life. Unfortunately, we had to put our little girl down in March but they were great for the entire process and made her as comfortable as possible. Wouldn't go anywhere else for the next pup!

Dr Draper has given my dogs excellent care. He goes above & beyond to find a holistic cure. My lab…read more was coughing all the time and he could tell by looking at him, taking his blood & an X-ray that he had an allergy. He put him on Chinese herbs for a while until finally it was determined he's allergic to dry dog food. He said it could have been thought he had cancer by another person bc of his white blood cells but luckily he was very thorough. His staff is awesome too!

Dr draper and the nurse are awesome the Dr explained everything to me as my dog willow had to be…read moreput to sleep yesterday due to cancer

Our first visit with our labradoodle was a wonderful experience…read more The hospital is well staffed with professionals, great location, and super clean. We did wait at least a week to get a call about routine wellness visit test results. That's the only reason this isn't a 5 star rating.

I don't recommend going here unless you have a lot of extra disposable income. Just today I spent…read morenearly $600 on a check-up, YES a CHECK-UP, for my dog. I hate to have to switch my dog and cat's care (especially when my dog is 12 years old), but I can't afford thousands in vet bills each year. They used to charge $75 to look at a stool sample for your pet, so I stopped bringing stool samples and now they bundle the cost of the stool sample test in with the yearly blood test, so you're charged for it whether you get it tested or not.

Outstanding veterinary care. Dr. Ted Zajac and his team of incredible nurses and staff were some of…read morethe best professionals I've met. Dr. Zajac and his team were able to save the life of my dog Nico by promptly assessing him and completing only necessary diagnostic testing and imaging. To say that they were a pleasure to work with would truly undermine their genuine care for both the pet and the parents. The thorough and careful discharge instructions left me comfortable taking my dog home after surgery and the follow up calls where I was able to express concerns and status updates were amazing. I highly recommend Upper Saucon Animal Hospital, where you and your pet are undoubtedly treated like family.

I am anxious writing this, as the owner appears to attack others (and did already attack me) which…read moreis the reason for this review. People need to know the toxic environment and lack of good testing, regardless of the bully tactics of this vet. We only used this vet for a year for feral kittens we'd get in as it's closer than our regular vet, we rehab and re-home mostly adults the last 20 years and use our regular vet for those. Basically only once before, just for deworming, with a litter that had no actual medical issues. The kitten we have now is a 5 week old deaf kitten, that had clear signs of mange. The doctor and staff were argumentative about testing him for mange (which is highly contagious and could effect our other fosters). They even questioned whether or not he's deaf, but never tested it, just disagreed with us stating it was deaf. It was a lot of gaslighting, claiming I was the problem (again, been doing this for 20 years, no issue with any other vet or their care in that time). Long story short, they made us come back twice for these tests, claimed both were NEGATIVE. I had to call back for the results mind you, as they were a week late with them, where they claimed, more people gaslighting, that I hung up on them the week before (there was no call, no hang up, they just lie to cover their own poor practices). In the meantime, while waiting for the results, I took the poor thing in for a 3rd appt at my regular vet. He tested POSITIVE for both ringworm and mange. And has started treatment. My regular vet also tested his hearing upon my explaining he was deaf and found he is indeed so. No gaslighting, no brushing off pertinent client info, no toxic ego. I do not think people who go to Upper Saucon are aware that their pets are under the care of someone who can't even diagnose simple things like ringworm and mange, even with a knowledgeable client helping with the diagnosis. He wouldn't have tested at all if it wasn't brought up, even with it being very visible on the kitten. We had to show him the lesions, which he poo poo'd. It's either he is completely incompetent as a vet, or he is so unprofessional and unethical that he claimed the kitten didn't have it as a punitive measure. Either way, not good. The 35 minute drive to our regular vet is well worth it that our ferals we are fostering aren't endangered like this ever again. I don't want myself or my family to be treated that way again either, just because a vet has a misplaced ego issue. Himself and the staff should have just run the tests, all the game playing, lying and toxic stuff was absolutely unnecessary on their end. They can feel free to rewrite the narrative, gaslight, falsely claim I'm the problem, as they do with others who write honest reviews. The facts remain, they claimed to have tested for ringworm and mange, claimed both were negative, but in fact the kitten has both. Their smearing of clients who question their unethical and incompetent behavior isn't changing the fact that they were incompetent, unethical and unprofessional. And endangered a 5 week old kitten and other fosters. Edit: As you can see, he responded (in an hour, because gaslighting clients he endangered is important). 1. He did not address that he gave false negatives to TWO tests, which are pretty easy to read. 2. He made false claims against me. I called back ONCE, right after the 1st appt, wanting the 2nd test done, as I had asked when making the appt. AND my son asked for AT the 1st appt. I simply asked that they not charge a 2nd emergency fee in 3 days. Asking for a service to be done & not be hit with excess charges for services not rendered is rational, not threatening. It's NOT rational for a Dr. to call back hostile & yelling because I left a message asking for the test. He escalated throughout the call, even yelling at me 'you're one of those girls who's never satisfied, you need to go elsewhere'. Direct quote to me asking that a kitten be checked for mange (that I repeat, it turned out to have). What someone is supposed to say to a vet saying that? His issues have nothing to do with myself or this poor kitten. We already made an appointment with our regular vet after the 2nd test/appt when he again claimed it was negative. Thank God we did. It CAN get treatment for both issues, contrary to his false medical claim. Again, a reason people should not go to this vet. 4. The doctor never discussed ANY safety precautions. Remember: he said the kitten did not have either. The doctor needed to be shown the lesions (tail, ear, stomach) at BOTH appts. I don't know why he's acting like he discovered them. 5. We never complained about $. We asked that we not get charged a emer. appt. fee twice in 3 days due to their error. If we were cheap we wouldn't be asking for tests to be done at all. He literally charged us for tests he did not do correctly though. He's a scam.

We have been using this clinic for many years. She is an amazing…read more veterinarian. Affordable, kind and caring. They are five stars with our family.

Excellent veterinarian! Kathy was so helpful, knowledgeable, sensible, and affordable. She is kind…read moreand understanding. My dog needed a small surgery, and the entire process was so simple. No wait, no added fees, unnecessary tests, or costly extras. I 100% recommend her!