This place is awesome! My son had an eye emergency this morning before school and I made a call to…read morethe doctor and they told me to come in as soon as I can. 30 minutes later he was being seen before everyone. Great place to go for service. Highly recommend this office. They also have great eye wear choices.

Dr Odajari provides the best eye exam. She is thorough, precise and you can tell that she is…read moregenuinely concerned about her patients. Waiting room is a little on the warm side. Opticians are experienced and friendly. Selection of frames is average.

I went to Dr. Kneisley the entire time I lived in Delaware and have recommended her to many…read morefriends. She is warm and knowledgeable--the perfect combination in an eye doctor. Her staff is friendly and helpful. Appointments are easy to get, and she sells a good variety of affordable, attractive frames.

My appointment was on 2/18/26 at 9 AM!…read more I'll start by saying, I apologize for not remembering the names of the team members I met besides Dr, Pogrebneak. Check in was easy and efficient and handled with care by the pleasant young lady at the desk. She seemed to be a great multi-tasker. The tech that guided me through all the preliminary exams was through and explained everything. He was very helpful. My actual exam with Dr Renee was quite informative and I found out I have a freckle on my eye, she was quick to explain what measures were required for treatment. Dr Pogrebneak made me feel at ease with this non threatening freckle but guided me to a specialist just to be sure. Her "bedside" manner was pleasant and detailed. Took her time with my eye clarity so that I could get the perfect prescription. She turned me loose to get fitted for glasses and sunglasses. The tech, again I apologize for forgetting her name, had a Pleasant disposition and again took her time with my fittings. Glasses are not inexpensive so I appreciate the time they spent, making sure everything went smoothly. Can't wait for my new glasses!!

Stop requiring patients to verbally confirm an appointment. I got a call on Tuesday at 5:30pm to…read moreconfirm my Thursday appointment- I was on a plane at the time and didn't land until after the office was closed, so I called Wednesday morning and was told my appointment was cancelled. I had also previously confirmed my appointment by text so why do you need to also speak with me? I was told I could have an 11:40 appointment on the same day instead of my original time of 11am and would be with the same doctor. That was a flat out lie as I was scheduled with a different doctor who I've never seen before. I've been going to this office for 20 years and I'm so done with the incompetent staff.

I've been a patient of Halpern since 1998. I was referred there by my father who has been a patient…read morewith them since before I was born. I've always had nothing but good things to say about them which is why I was so surprised that my wife recently had a less than ideal experience there. Despite this fact, as you can see from my 5 star rating, this story has a happy ending :) I recently bought prescription Ray-Bans from them and was surprised how inexpensive they were after all insurance and discounts were applied. My wife drives a lot for her work so a good pair of sunglasses is a must. She recently has had issues with her contacts so she no longer can wear plain sunglasses. I was so pleased with how cheap and easy it was to get my prescription sunglasses, I didn't hesitate to refer her to Halpern. She met with the optometrist and selected a pair of glasses, but was shocked to find that they were FOUR TIMES higher than what I paid. When she asked why they were so much, she couldn't really get a clear answer, but they said they would call her back. That call back never came. I called them yesterday to ask why hers were more. As it turns out, her glasses were far nicer than mine. My wife is frugal to a fault. I know that she would never spring for anything more than the basics. She even was hesitant about getting them in the first place. According to my wife, these so called "options" were not presented as such. It's every customers nightmare to be fast talked by a slick sales person and that's exactly how this transaction felt. I went to Halpern's website fearing I would have to fight through hordes of employees until I could get to someone who could help me. Imagine my surprise when I found a link for their patient advocate right on their home page. It became immediately clear to me when speaking with the Patient care advocate Beverly that she was passionate about what she did. She listened very well and took the time to ask questions to confirm her understanding. She informed me that she would need to do some research into what solution she could offer me. I felt that a full refund of the add on options would be right because if they had ever called her back, my wife could have cancelled them. Now that the glasses are done, cancellation was not an option. Beverly agreed with me on this point and the add on options that my wife did not want were refunded to our card! I realize that no one is perfect, and mistakes happen. One of the things that separates good companies from great companies is how they respond to customer complaints. This experience has cemented my belief that Halpern truly is a GREAT company. If they continue to treat their loyal customers as good as me, I predict great things in their future.

Every time, and I do mean every time we've made appointments there is always an issue with them…read moresaying it's not covered, and of course it is covered under my insurance but we have this big prolonged ordeal. And if you are looking for a good price on your contacts or glasses, this is definitely not the place to go. Today was the last straw. The people here are unprofessional and could care less. Save yourself some aggravation and some money and go elsewhere.

The staff in this place is absolutely awful, especially the owner. After I heard the way he spoke…read moreto one of his staff members...inappropriately rude and disrespectful, I will not be taking my mother back there. The only decent employee in that place, and the only one who has manners, and knows common courtesy, is the poor tech who they run ragged. Both times my mother has had an appointment there, that young man seems to be the only one doing anything at all, AND the only one who even bothered to apologize for the fact that we sat there completely ignored by the front desk for almost 20 minutes after we arrived. I would never recommend this place to anyone

I tried to give the benefit of the doubt but this place really is the worst when it comes to…read morecustomer service. The front desk needs serious help. I have needed contacts since my appointment 2 weeks ago but they are so "swamped" that no one ever helped me on the day of my appointment and no one ever called me so I could order them. I called twice to hold them accountable and was left on hold for 25 mins during one of those calls. I finally had to hang up and my problem is still unsolved. I will be taking my prescription somewhere else. They do not deserve the business. Hot. MESS.

Top notch organization. Been a patient for 22 years and never had a bad experience. Staff is…read moreprofessional, knowledgeable, efficient and easy to work with. I would recommend them highly!

Dr. Cohen-Weinberger is with the Douglas J. Lavenburg, M.D., P.A. practice in Newark (and in…read moreElkton, MD). She listened to my issues and addressed each one without seeming rushed. I've been to several other optometrists in the area and my experiences have been just OK, but the level of service I received from her was superior. And as an added plus, she has a great smile and a very welcoming demeanor. Loved her!

I was visiting the east coast and went to BJ's with my brother, who is a member. While he was…read moreshopping around, I looked around the optical department and tried on different frames. I found one that I really liked and got in touch with my optometrist to give them my prescription. They had my glasses ready really fast and I was really pleased with the attention and friendliness of Lois, the manager there. Next time I go back to Delaware, I'm sure to stop in again!

From front desk to Dr. S, to Nathan? (hope I am getting his name right) who helped me with my…read morefitting, it was a very pleasant experience. I highly recommend this practice.

Horrible service.If you have your appointment at X , the real wait time is around at least 1 hour…read more They always tell you ~ they are running late, but I have to say that they really don't value customers' time. The eye exam composed of the two parts - a. Assistant helps check your current stage of glasses, b. Doctor part. I have to say - Assistant is literally green hand... DON'T RECOMMEND AT All!