very accommodating. nice staff. Very good about reminding of appointments Close to me very…read morecovienient.

Fast friendly easy scheduling. Came for X-ray easy check in, seen in timely manner - needed next…read moreday appointment and got one!

They have a giant sign on the wall saying MRIs will be read within 24 hours. When I drove all the…read moreway there to get the radiologist's report 24 hours later, they said, "oh, it's really 48"

My doctor gave me a referral for this location. Very nice office with a smooth check in process…read more The tech was very attentive and made sure I was comfortable. Bonus points for speed. I recently was at another doctor for a follow up appointment and the assistant asked if I would be able to contact this office for a copy of my records. They said they would locate them and fax them over. They literally took care of it within 15 minutes and my doctor was able to review these notes during my appointment which saved me time and a follow up appointment. Thank you!

after countless text messages reminding me of my appt at 8 today, I was to be there 15 minutes…read moreprior. I walked up to the ass looking spot only to wait for 30 minutes. google says it opens at 9. the door says it opens at 8:30am. they scheduled my appt for 8! WTF! do not make an imaging appt here, go to a hospital. please. no quality.

I had three imaging procedures done at Edgebrook Radiology. Ultrasound, CT scan and MRI. Each time…read morethe experience and quality of service was outstanding. the staff at the front and the ultrasound technician Anna and CT technician Justyna were extremely nice, friendly and knowledgeable. I have strong "needle" anxiety but felt relaxed and did not feel any discomfort during procedure. Highly recommend this place for its affordability and mainly highly professional staff.

Newest revelation is that Midwest Center for Women's Healthcare is like going to a gas station…read more They are not affiliated, but rather, are all independent offices. If you call the corporate office number, if you can even find it, they can't help you because they are a different office. Midwest Center means nothing other than a common name, like going to a Shell gas station, one has nothing to do with another. Took me multiple requests, over a period of more than 3 years to get my medical records transferred to my new doctor, which were finally transferred as of this year, 2025. Good Lord. What a frickin joke. Please, please, don't waste your time there. See previous review by me if you want the full story. Sep 9, 2022Previous review After being a patient in this practice, long before it became MCWHC, like two decades long, my previous doctors retired, one after the other. Since the changes in doctors in this office, that for me began this year, it was a nightmare to get an appointment, no one seemed to know who was where and when. Had a procedure scheduled for March and received a call 3 days prior regarding the meds and was told that the procedure needed to be pre-paid, even though I have very good insurance. Was 'allowed' to make arrangements since I hadn't been notified and providing that I pay a portion up front. Subsequent billing to my insurance company was submitted with my name reading two different ways and insurance company processed the claims as two different people with two different deductibles. While in direct contact with the billing department, it took me 4 months to get it straight with the insurance company. All along, I continued to make monthly payments since I didn't originally know where the fault lay. Once I discovered it was the bill submissions that caused the errors and delay in payment, the claims were corrected by the insurance company. The very same day that I receive the corrected statement from insurance, I received a voice mail that I was being sent to collection. I returned the call and told them to do whatever they felt was necessary. Not one time did I receive an apology for the months of agony dealing with the insurance company that had to go through every single claim from every single provider this year to resolve the issue. The billing department of MCWHC further claimed that I had not made a payment since March when, in fact, I had paid over $800 while all of this was happening. After receiving nonsense responses from billing, telling me where to look on their website but in no way providing confirmation of my payments, I finally began sending emails directly to Dr. Clear to no avail. My emails have gone completely ignored. Last communication I had with her was that she was going to reach out to my oncology gyne for a consult and get back to me, that's right, oncology. Never heard another word. Maybe I am dying, I guess I won't know from Dr. Clear. The last email I sent to Dr. Clear, I made it clear that no response is a response. After reading all of the complaints here on Yelp, I could not agree more with the rudeness of the billing office and the office staff. They could care less about your health, they are all in for the money. I told Dr. Clear that it is unfortunate that she and others came into a practice that was built long and hard by others that they are destroying day by day. Very sad. Please go somewhere else as I am.

Dr Busto is an inconsiderate jerk. Drove to this office through a storm and took a ride on a…read moremalfunctioning, not to mention ancient elevator, that forced me to take the stairs instead, only to be sent home for being 15 minutes late. Mind you I was there for a routine pap. How long would it have taken you Dr Busto? 10 minutes ? 15 tops? Been a patient for many years by the way. Done with this office.

HORRIBLE EVERYTHING! I see the adult endocrinologist at North Shore and they are horrible. They do…read morenot care about their patients. Every time I need a form or something checked they take forever to respond and complete it or they mess up completely and I don't receive the information I need. ABSOLUTE TRASH. I will be switching doctors.

I received an email last night with another patient's information (nice HIPPA violation and not the…read morefirst time) indicating I should contact the doctor DIRECTLY...but the number provided was for the call center, which is always a HUGE nightmare. I was told by a supervisor that I had to put in a request for an appointment for this particular doctor, which I had done last week using their online system (NorthShore Connect). If I didn't have a great relationship with my PCP and a couple specialists I would totally opt out of NorthShore. EDIT: **Recived a vm from doctor's office that YES I can make an appointment but must go through call center. 12 minutes on hold to be told that there are only 4 people who take appointments for this doctor and none are available. I'll update as this continues. So ridiculous. Shame on them. As a side note, I wonder who was sent my personal health information....