I brought my very cracked screen trac phone in there to have the screen replaced. Stefan did the work on that he even ordered the part and did a great job putting the phone all back together with the new screen and everything making the phone look just like new. My data and pictures and videos all stayed in tact so I did not lose anything which was a worry I had but he eased my mind on all matters and was very professional and personable He was very kind and listened to my worries and woes. I will definately go back to him for my sons problem phone. The prices are very reasonable too. I could actually afford them. I also took my laptop to Dian who is their computer guy to get a problem diagnosed on my HP lap top. He did a very thorough and extensive inspection on it. He explained everything that he had to do and let me know what needs to be done to it. He was very kind, listened and was professional and personable as well. I am a person who gets nervouse about leaving my important things like electronics with anyone but he made me feel comfortable about it and he and Stefan are both very honest and trustworthy about all of it. I left my electronics knowing they would be safe and returned. I will be going to see Dian again with my other laptop that has a power button ribbon problem. Thank you Dian and Stefan for all your help and kindness. I have never done a review before but if I can give stars I say at least 10 stars but I lean more toward 100 stars to each of you. Roberta ps I just saw the star rating area and clicked the highest number but you still get the 100 each from me ! read more

I would give this service no stars if that were an option. I had my iPhone screen repaired at this place. The repair did not take so I returned shorty to the store this past Saturday only to find a sign that they were expectedly closed for the day. I returned on Monday during business hours to find the place closed with no sign. I called the number on the door but never got a call returned. So sent message via yelp where I learned they sold the store on SE 82nd but I could come to their Vancouver location and he would take care of me. There is NO indication on their website and this yelp page that the location on SE 82nd was sold. That information would have saved me considerable time and headache. Today I went to the location - the person working had no clue about this convo and said rather surly I could have the phone scReen repaired - I asked if there was any compensation as I recently purchased this and also wasted three days now traveling to get this fixed. He said NO but I could have it repaired for $59. That was the price I paid for the original repair. Desperate, I said yes. When I returned to pick up the phone a half hour later, I was told it would be $69. I reminded him he quoted me $59 adding this has been a nightmare. So he cut off only $4 off the price. I left very frustrated with this dreadful experience. read more

It's always a little nerve racking when trying to buy a phone from a third party. Fearful that the phone will breakdown the moment the warranty expires lol. At least thats my fear. I decided to write a review to express my experience purchasing from this place. I'm currently visiting from Georgia but have been in communication with Vior about purchasing LG-G6 phone. We communicated via-offer up email. He was responsive always within an hour. When I flew into Portland he followed up with communication giving me the address to meet and make the purchase. When I arrived he was not at the store but another employee named Serge was working. Serge from Russia ( I remember his accent lol ) was very nice, respectful and funny. I liked that he called and asked questions before attempting to cut my Micro Sd card to fit in my phone. He was courteous and honored the deal that I made with Virol. This is what I call customer service! I would recommend this store to be trust worthy. Nia. read more

I had the best experience at Simple Phone Solutions on Mill Plain! I called in ahead of time and spoke with Dian, who is an amazing sales associate. I mentioned some competitors' pricing, and he went out of his way to give me the absolute lowest price on fixing my iPad screen.The customer service here is unmatched. Not only did they beat the price, but I have recently gotten into religion and always wanted a Bible. Amazingly, they had Bibles at the shop that he was giving out for free! It was completely unexpected and cool--it felt like I was meant to walk through their doors that day.To top it off, they even had cold beverages and snacks out for customers. Dian is incredibly generous, the repair was quick and flawless, and they will be fixing all of my electronics from now on. You simply can't get better than Simple Phone Solutions! read more

I had a weird request for help as I could not get my iphone to charge in my car . Dean was helpful over the phone . So we decided to go in there to see if he could resolve our issues . He listened again and came out to the car with a charging cord . It worked ! We must have bought and tried a faulty cord .It was a simple solution just as his business said !! Dean is knowledgeable and super friendly and the price for the cord was a third of what others charged . I try to give my business and support to small businesses rather than big corporations This is one business that we will always go to first. Give him a try . You can thank me later. read more

I go to Simple Phone Solutions for all my phones, accessories, repairs and much more. Very reliable, I have never had any issues with any of the phones I buy there or any problems with repairs done there. I have a total of 4 phone lines and all phones were purchased at Simple Phone Solutions. My children had dropped their phones and had crack screens or their batteries would need to be replaced, the only place i would go is Simple Phone Solutions, because I know they will get it done in a timely matter and done right the first time and their prices are very reasonable. Super nice fellas that work there, I highly recommend this place!! read more

A returning customer. Eddie, I just want to say thank you for keeping it 100% real with me. I wish more places did business like that. The fact that you make customer service your first priority makes it easy for me to be a returning customer. Your prices are the lowest and the repairs are quick. Today I came in expecting to change my battery or port on my iphone 5. Come to find out, I was using a cheap charger. Eddie was not going to charge for something that wasn't broken. Thats whats up. You will always have my business and referrals. Sincerely, Adriana Griffin Gonzalez read more

Really amazing staff! I met the owner of this company and he was so helpful when I had questions. He gave me so much advice and told me what was wrong with my phone screen. The previous guy that fixed my screen didn't screw everything back properly and bent some things so my screen would turn black randomly while watching a movie. He explained to me what went wrong and why my phone was acting up since it wasn't fixed properly. He also recommended where I can save money and what not. I would recommend if you have any problems with your phone (: read more

when I showed up to the store, I just felt this warm welcome. We were invited in immediately and upon entrance of the establishment we got right down to business and everything that I needed to handle was handled all right here efficiently and professionally and at a affordable price there's really no other place that you can go to and receive this type of service. They were a big help save me a lot of time and a lot of money, and I owe them my life. thank you. Simple phone solutions. read more

I had a buddy of mine bring me here a year or so ago to find him a phone and since then i have been back multiple times...super helpful with explaining things and getting you what you need for a great price...i brought my 12 year plus laptop in that had a bunch of problems and they helped me get it back in working order basically within the hour i was there.. i thought it was toast but i got all my data back from at least 10 years ago.....i highly recommend these guys... read more

THIS PLACE is a benchmark for excellent customer service and fair prices. I was TERRIFIED as I came in hoping my phone could be saved from the brink of disrepair. Lo and behold they not only met my exact requirements but exceeded them with the flying colors of a gold medal. Thank you SIMPLE PHONE SOLUTIONS for saving my life , and for saving my phone's life. You are a National Treasure on a Nicholas Cafe level. I commend you read more

Today we met an angel named Bryan. I came in as a single mom and had a phone that would not work consistently and I needed help. He was patient and kind and gave me an incredible deal on a replacement phone. He went out of his way to make my 5 yr old comfortable and entertained as he worked. I an referring everyone I know to Bryan and plan on going back for Christmas gifts. He made our day! read more

I've brought two phones in here, both iPhone 6. They replace the screen on one, and replaced the battery in the other. They're super fast. And their prices are super competitive. If you're coming here to look for new friends, wanting someone to suck up to you, this isn't the place for you. If you want your phone fixed at a fair price and quickly, then this is the place for you. read more

Great customer service, I really like this place the people who work there are so friendly and helpful. I always go there in till now I have 3 phones that I bought 3 years ago and is still working. I would recommend this place to everyone who looking for a phone with a great deal and especially the phone screen they are the best at it and it's all cheap prices. read more

They breathed new life into my aging 6S. New OEM screen and quality replacement battery. Also got an Otter Box to finally protect the investment (like I should have done in the beginning ) Took about 55 minutes but these 6S are complicated inside, the way the wires wrap and around that sensor button (pain to access) Glad they took their time. Highly recommend. read more

Worst store you could come to they sell you a screen that's $5 for $60 and all there phone parts are crap they say they put on a OEM screen when that thing is China bull never trust these bastards they have a little kid that works there someone should check this dude maybe IRS or police department could come and see if that kid is even old Enough to work. read more

I found this store through Tropics pawn shop. I was referred here, because I was looking for a new phone for my sister. Both of the guys who helped me were nothing but friendly and super helpful when I needed to exchange a phone. It was a great experience! They have my business and my friends and family's business for a long time! Check them out! read more

These guys are great!!! If you are in the market for a phone this is the place to go. Lowest prices best selection and great customer service. There young and ambitious! They care about there customers a lot! And they get the job done! Bought over 30 phones from them not a single problem with any of them thanks a lot guys keep up the good work!!!! read more

Amazing service! The staff at Simple Phone Solutions were super friendly, professional, and quick to help. They explained everything clearly, fixed my issue fast, and made sure I was completely satisfied before I left. Great prices and even better customer service -- highly recommend this place to anyone needing phone repairs or accessories! read more