Disappointing experience and poor accountability. I ordered…read morewhat should have been a simple part and spoke with Mark multiple times to clearly explain exactly what I needed. Despite this, the wrong part was ordered and shipped directly from Featherlite, with shipping costs charged to me. When the part arrived and I reported the issue, customer service was unhelpful. I was told I had to pay return shipping back to Grass Valley and was also charged a 20% restocking fee--even though the part was never stocked by this business and the ordering mistake was not mine. Being charged for someone else's error is not acceptable. While the dollar amount was relatively small, the lack of accountability and customer service was significant. As a result, I will not use this business again and cannot recommend it to others. If accuracy, responsibility, and customer support matter to you, proceed with caution. A simple ownership of him making a mistake, would have meant alot, instead, he charges me...... All the trailer business that I was going to refer, will go to someone else, more professional!!! Hope it was worth the $20 you profited!!

Staff was very helpful. They helped explain all of features of their trailers which led to us…read moreselecting the best trailer for our needs. Brittany was amazing with walking us through the paperwork and explaining the DMV process. She even ordered an extra set of keys for a very reasonable price and had them mailed to us within the next week. Overall, the experience was very pleasant and I highly recommend them for your trailer needs. We will definitely be ordering an additional trailer this next year. Thanks for the awesome trailer!

We worked with Molly of Dinner Bell Farm for our July, 2016 wedding and could not have been…read morehappier! She had been recommended to us by a friend who had also worked with her for her wedding. Pros: -For our ceremony in the redwoods we didn't need any flowers to make the place beautiful, but we did ask for a chuppah (for the groom's Jewish culture) adorned with batik cloth and jasmine flowers (for the bride's Indonesian culture). The chuppah was made out of beautiful wood, and even though the specific species of Jasmine flowers used in Indonesian weddings was not available, Molly came through with a local flower that looked almost the same. -We both love succulents and wanted to have them be the floral look of our wedding and reception. The bouquets, corsages, and bride's hairpiece were creatively made out of succulents and all looked gorgeous -For the reception, we wanted the tables to have potted succulent arrangements as centerpieces. Molly delivered, big time! Each succulent display was different and beautiful in its own way. -The mother of the groom was very involved in the preparation of the centerpieces, acquiring and hand-painting seventeen pots for the arrangements. She and Molly worked VERY well together in making this happen. -Great value compared to some of the other florists we considered Cons: -None All in all we were very satisfied with Molly and recommend her highly! Review from my mother in law : Working with Molly was a total joy. I live across the country from her, and we communicated by phone, text or email in regards to the flowers for my son and daughter-in-law's wedding. She ended up custom-growing plants for specific containers that I mailed to her. Those centerpieces, in addition to the bridal bouquets and a custom-designed outdoor chuppah ended up making a lasting visual statement! She is a superb listener and a beautiful artist. As an artist myself, I can totally endorse Molly to get the job done in a memorable way!

We hired Molly for our October 2017 wedding in Nevada City and absolutely loved the flower…read morearrangements she created for our special day. Molly is incredibly easy to work with and her prices are very reasonable. I had a hard time articulating what I wanted but was able to share some concepts with Molly and she worked to bring them to life. I loved all the arrangements she made for us and we received numerous compliments on how beautiful the flowers were. If you are getting married in the Auburn/Grass Valley/Tahoe area I highly recommend Dinner Bell Farm as your flower vendor.

Great store, super nice family owners and so convenient. They have everything we needed for our…read moredogs, goats, chickens and rabbits

They just delivered a pallet of pellets and the gentleman who brought them was kind enough to carry…read morethem into our garage and stack them. Very professional and I would highly recommend them. They went out of their way to accommodate us and I will absolutely use them again next year.

I enjoy this simply country location! They have a large selection of items for all kinds of…read moreanimals! Their hay is always nice and good hay for our animals and we've never had an issue with it! I love how they always have animals inside wether it be goats, swans, geese or birds of all kinds! It's always fun to see what they have going on inside there's always something new! Only one downside I would say it when they are out of something it takes awhile for them to get it back in stock! I'm always looking for showsheen and other grooming items but they are always out it seems like! But everything else is always In stock I've never had a problem with it! We also have gotten ducks and chicks from them all were incredibly healthy compared to other feed stores in the area! There is one girl who works in there I don't know her name but I just love her! She is so friendly and outgoing SUPER knowledgeable especially with birds! She is just a joy I always get exited to see when she is working because she makes the shopping so much easier especially if I have a question with something!

Great products and great people. I've never been let down or walked away unsatisfied from this…read morebusiness at either location.

Great selection of products for all my animals. No nonsense, wasted time or unnecessary frills,…read moregood pricing.

Great customer service. They know me by name, and always offer to help, whether its ordering…read moresomething I need, loading my truck, or suggesting a product. I'm glad to be supporting a local family business!

Terrible terrible terrible! We have been trying to have someone come out to take a look at our…read moreKabota for 2 1/2 weeks. They must be on drugs or something. They're so unreliable. They set appointment times they break them then they come at different times that they're not even supposed to be when we're not home and rude and unprofessional. I guess we have to call down to Auburn and see if they can help. It's a shame cause I'm now three weeks in with a broken Kubota when I'm sure it's something simple

Great service, kind folks, and quality tree climbing and rigging gear. They usually have just what…read moreI need in a pinch