After today, I will never shop at this business again. When I simply asked a store employee, Larry, to assist me by placing a heavy return item on a cart for me, I was met with rudeness and was scolded. read more

Called today to try and get one question answered about a culvert but unfortunately was met with multiple people who didn't understand anything I said. Might as well be speaking Chinese. I get it their just min wage retail employees who know very little about equipment or the products. It was More about their destine to even want to find the answer that was so insulting. Telling me there's not one old timer that works there that knows something? Lol laughable read more

Ordered a chicken coop from here & it came soaking wet & moldy. I'm thankful that the manager did offer to give me some money back but I do have to drive all the way back up here when I live 30 minutes away. Really a hassle. read more

I've shopped at this store many times and they have some cool items and some decent prices. Most of their staff are very kind and helpful. However, today I had a horrible experience with a cashier named Tim B. He was incredibly rude to my girlfriend and dismissed her request regarding a delivery of a item, even though the request had already been granted by a different employee earlier. I noticed the conversation and walked over and had to push Tim to explain why the request could no longer be fulfilled when it had already been approved. Tim gave some BS explanation about requiring a large trailer and how he didn't know how someone would lift the large object off of the truck during the delivery. He obviously just didn't know what he was talking about and wanted to get us out of his checkout line. Eventually, we finally got him to check with his superior, a nice young man, who immediately corrected him and confirmed that the request was valid and already approved. The superior confirmed that none of the logistical challenges that Tim made up during his BS explanation were actually a problem at all. Tim sulked back over to his cash register and very rudely just said the words "your request is appproved". Tim did not apologize for making it so difficult for us to simply buy a product and have it delivered, nor did he even acknowledge the fact that he was 100% incorrect on multiple different topics during his BS explanation. Tim should probably just be fired, he even said "I'm not trying to get fired but honestly that would do me a favor, I'd get to go home and do stuff I wanna do and not be at work". He has a horrible attitude, disrespects customers, and has no problem lying to your face while attempting to belittle you. He has no place working a customer service job. read more

Sweetest staff! So helpful! Always a pleasure shopping here. It has everything you need and great location. Plus o love the traveling get services they offer!!! read more

We shop here all the time for our farm fencing and gate needs! I love their delivery options it makes it so convenient for us! Pam is great she is one of the managers! She always asks if you need help when you shop In store! The yard workers are also super friendly and helpful when you need to get things loaded if you're shopping in store! My only small complaint is the checkers seem very bored and sometimes unhappy. There are a couple of them who are a bit too opinionated with regards to purchases and what your buying for what purpose. But other than that this location is great! 10,000 times better than the location in yuba city and auburn I think! read more

I came in here to get a feline vaccine, and I just have to say that every single person that I encountered in the store was so pleasant and helpful. I think some of the best customer service I have ever encountered. I couldn't even just single out one person of the 4 to 5 people I interacted with they were all so friendly. Really happy to give this place my business. read more

Grass Valley Tractor Supply has probably the BEST Customer Service I have experienced from ANY business. I can't get over how courteous, helpful, knowledgeable, and kind the entire staff is. I wish shopping/errands was like this everywhere- they take the mundane chores and turn them into a pleasant and magical experience. read more

The urban "feed store" for wannabe cowboys. If you live rural and think you can place an order online and pick it up on the weekend, the only available time you can, this isn't the store for you. What happens when you place that order is that you'll likely have items in that order cancelled, sometimes it will be minutes to hours after it was placed depending on when you placed it. Stock availability listed on items online is never accurate. Calling and asking if an item is available is no guarantee wether it actually is or not as I have discovered that the employees aren't always aware themselves but will tell you it is when it is not. If you're really lucky you'll get an update on your order that your items will be available for pickup at a later date, mid week when by no means are you going to be able to drop everything and drive 30 miles out of the mountains to pop in and pick it up like you only live 3 minutes away. If you need shavings for your animals, stock up in summer when it won't be soaked through with rain water as this building and many others all feature the "new" look, designed by someone so far removed from reality that they didn't think to add an overhang so that shavings and whatever else was left outside are kept out of the elements, after all why would poultry, horses, and livestock need dry bedding? If you like living on the fly and popping in whenever because you live within city limits and love having employees with no background in animal husbandry spout disproven urban legends and conspiracies about animal nutrition then this is the place for you, but if you aren't just remember that "Life out here," is for city people. If you live rural buy rural, assuming your local feed store wasn't put out of business by this mega corp as mine was. read more

I'd give 0 if I could, I've order an expensive pressure washer to the store it was misplaced and supposedly delivered to my house never received it and they are saying it is a fed ex problem. Go inside and there's some unintelligent blonde in a nappy beanie working the register and she's rude I ask to make an account and she just types in random thing for my address and email, when I paid and said have a good day she just scoffed and gave me a dirty look and once I exited the doors I looked. Ack and she was still giving me nasty looks. Would not recommend this place read more

Shortly before noon, I ordered an electric space heater as our gas service was temporarily suspended. The house was getting cold! In minutes, I ordered a heater, and when I investigated my 'rewards' I found that I had garnered free delivery. My husband sent me a text at 1:15 saying that the heater was there and on. So, Tractor Supply has the goods and the means to make it easy to get what you need--when you need it. read more

I needed to do an exchange that involved the manager, Pam, and the service I got was excellent. My issue was resolved in no time at all and all the employees there are very nice. They definitely have my business. read more

Great to have a Tractor Supply in Grass Valley! Good selection of pet foods, and Carthartt clothing too! Nice people, always eager to help. read more

Tractor Supply - Tractor Supply, Grass Valley - Farming Equipment Near Me - Grass Valley, California