We believe these guys would be quite ok at selecting, installing, and maintaining conventional HVAC…read moresystems. But anyone interested in mini splits and VRF technology should read our story before choosing to work with Morgan Pro. We trusted them to 1) assess our home for the most energy-efficient HVAC system it could accommodate and 2) install it correctly. Morgan Pro failed to do either. Their $3K Manual J assessment of our 1500 sq. ft home determined it needed a 5-ton HVAC system. It took them over 30 visits to fully install a VRF system in our house and to get it functional--two inverters outside (they accidentally blew up the first one) and 6 mini splits through our home in all the ceilings. During that time, they also caused unnecessary damage: cutting extra joists, drawing on antique trim, and they compensated us for that. The HVAC system passed city inspection, but it never worked 100%. As Morgan Pro kept trying to fix it, we had to agree to things they had promised to avoid--wall thermostats everywhere, humidity and noise levels that were too high, and on and on. When water started pouring from our new ceilings in the middle of a Houston summer, it was clear to everyone that the system was simply wrong for our house. But instead of taking responsibility for their enormous failure, Morgan Pro blamed the two things we had paid them many thousands to professionally assess: our house, and the system! Their next move was to conduct a test on our home, claiming it now needed 8 tons of HVAC (!), not 5, and that we pay them a further $14K to get it up to 8 tons. Knowing it was utterly laughable that our 1500 sq. ft house was an 8-ton home, our only next step was a legal dispute to get them to give us a correctly-sized and functional system for the money they had already taken for us, with consequent delays to a remedy. Shocked and exhausted, we decided that delay was worse than simply severing ties with an inept business we could never trust again. Morgan Pro ended up waiving thousands we still owed them so they could crawl away from their own meaningless install guarantee, and we were relieved to see them go. We then removed the entire system (see photos) and installed a conventional one (4 tons!) which has worked perfectly from the start, costs much less to run, is much quieter, and is a great fit for the structure of our fully renovated historical home. Our new HVAC technician who extracted system has installed the same units many times before. He pointed out the clear mistakes he saw in Morgan Pro's installation, and said the technology was also just not suited to our house. Morgan Pro's supplier and factory rep (who they depended on almost exclusively) were also at fault and we are making formal reports to their respective professional boards and the manufacturer as well. All of them failed us abysmally, but none more than Morgan Pro: they failed to do right by our home and us, when that was their *only* job for which we paid many thousands in good faith while supporting their efforts in our home for months with remarkable patience and kindness. Everlasting shame on them. We have written this review so that other Houston customers can be well informed. We would hate for the same experience to happen to anyone else because we had remained silent about their record with us. One star is for their fantastic office staff and their young tech Ricky, who always worked as hard as he could to do his best, though he was way out of his depth on these units.

Morgan Pro Services has been our go-to service provider for HVAC and electrical services for years…read more Recently, the AC at my business went out on our busiest day of the week. They were able to come same day, assess the problem, provide a quote that was fair and reasonable, source the parts and return same day to get us back in business. I got on a maintenance plan and look forward to continued high-quality service service delivered in a professional and friendly manner.

I had this company install 2 new air conditioning units back in 2017 that we're fully under…read morewarranty. Have had numerous issues, and prices, even with warranty ,were much higher than other air conditioning businesses. They were very non response this last time and didn't make any deadlines and I eventually had to call a different company to come work on the air conditioning units. The other company also did the repairs for a much more reasonable price than Indoor Comfort. After deadlines had passed, I tried calling to find out why, but they stopped answering phones and never showed up. Very unreliable at a time when the weather was very hot and my house was extremely uncomfortable. At least I was able to find other, more reliable, air conditioning companies so I will never have to use Indoor Comfort again.

I would leave 0 stars if possible. This is a poorly managed company and it has been a headache to…read morework with them from start to finish. There have been issues ranging from them ordering the wrong part (leaving us without AC for weeks in the hottest month of the year), over charging us (they charged us over our remaining balance) and leaving us with a rattling AC unit (that wasn't rattling before they messed with it). For all of our trouble, we ended up with shoddy work that they have yet to correct (they even requested more money to correct the problem they caused). Whoever we talked to over the phone was very pleasant and apologetic, but ultimately after months we are still in the same position. I would not use this company if you could avoid it.

While Yelp is no Angie's List, I'd like to boost the service provider category of reviews. Given…read morethat this is Houston, central air conditioning is akin to a Liz Lemon party*. Well, during our "winter", my compressor sprang a leak and spewed its 1994 Freon all over the Earth's ozone. Sorry. Anyway, since I had the luxury of shopping for bids during our winter, I opted to get 4 bids before deciding on a final contractor. Think of it this way: How often do any of us shop for central air/heat? I think we shop for cars more often so I wanted to be careful in such a big decision. Here's the rundown: * Fly Comfort Services: Recommended both outside compressor and inside air handler be replaced for $4,700. Cash discount of 2.5%. No charge for evaluation. Found these guys via a fellow Yelper. They were flakier than a Crisco crust on writing up the bid in a timely manner (not a good impression for all that money they wanted to charge me). * Comfort Star: Recommended both outside compressor and inside air handler be replaced for $4,500. Cash discount of 2.5%. Charged $45 trip charge. Found these guys via Yelp search. The owner (Mr. Khoury) was very patient on discussing details and the technician's visit was very thorough (about 1.5 hours). * AC Repair Houston: Recommended only the outside compressor to be replaced for $1,850. No cash discount. No charge for evaluation. Found them via Yelp search. Mr. Jack Jensen is the salt of the earth; actually mentioned that many of his AC brethren have reputations similar to used car salesmen. * M&L Air Conditioning: Recommended only the outside compressor to be replaced for $1,700. No cash discount. No charge for evaluation. Referred by my Realtor who I've worked with on the buying and the selling sides. Winner: M&L Air Conditioning! Mr. Atkins was friendly, down-to-earth, approachable, and informative. He didn't try to sell me on anything unnecessary and even pointed out the pros, cons, and secondary alternatives of the replacement options. He's so confident in his work that he doubled the usual 1-year labor warranty for free. He provided an arrival time window (10 to noon) but, unlike the evil Comcast, he arrived at 1010 AM for his projected 3-hour installation. He even finished 20 minutes ahead of the installation timetable, despite my periodic questions of "What's that?" I wrote him a personal check for the $1,750 once the Goodman 13 SEER 2-ton compressor, condenser pad, and programmable thermostat were installed and tested. With the blizzard of contractor visits, I've learned a lot about the old and new refrigerant standards, the minimum SEER ratings, air handlers, compressor-condensers, pads, duct work, and fair prices for all of these items. I also got pretty dang good at verifying their licenses at the Texas Department of Licensing and Regulation website, too. I'm almost sure that I could get an AC contractor license easily with the volume that I know now. Now, if you'll excuse me, I've got a date with my new A/C system to spend some quality time chilling things down. (draws drapes) * If you're a fan of "30 Rock", you'll recognize the line: "There's no party like a Liz Lemon party. And, a Liz Lemon party is...mandatory."

Terrance M. Sudz Coin Laundry of Deerpark…read more I have had work done by Mr Melvin of M&L Air Conditioning on my business and personal residence.Very friendly and approachable, explains work and costs before work begins. Business: He came out promptly on a weekend located the problem and stayed until the job was complete. Personal:His price was better than the company assigned to my home unit.They said it would be a week before they could come out .Mr Melvin set an appointment for the next day and was at my home before I arrived,waited, and fixed my unit back to and above original standards. This guy is a gentle giant and a wonderful wealth of knowledge.I recommend his company to anyone needing A/C services.

This company is terrible, they have been draining me of cash for over the past five years. I've…read morespent over $8,000 in services for an HVAC unit that's just ten years old. They constantly invoice and charge for the same problems that they supposedly fixed the last visit. Do not use!!!!

My heat was out during the cold snap of early 2021. I called Tony to come fix it. Every other HVAC…read morecompany said that they were too busy to come the same day and wanted to charge me 100 dollars just to show up the next day. Tony told me he is busy, but he would make it here before the day end. Tony showed up only a few hours after I called him and got to work fast! He tested everything and found the cause of the problem, the gas valve was not working. It is a special part usually they need to order it. He actually went out of his way, tracked one down, then we and picked it up and fixed the valve. He also cleaned my flame sensor, tested all safety switches and low behold I had heat! What an amazing HVAC experience.... definitely earned my business forever.. highly recommend J&V Air Conditioning!

We have had two different employees from Air Wise work on our A/C unit over the last 7 years on 3…read moreoccasions. Both Mitch and Auggie were super helpful and very knowledgeable. They not only fixed our issues, but went above and beyond making sure I understood what the issue was and how it was resolved. They were also very great with my dog, who is slow to warm up with men.

I have a Mitsubishi Mini Split that had been leaking into the apt. I was referred to Air…read moreWise-Mitch by a neighbor. He responded quickly to my text and showed up as scheduled. They did a professional job cleaning the mini split unit. Mitch had amazing customer service and explained the process in detail. They left the job site clean and just at the time he had mentioned it would take. I recommend Mitch for you AC needs especially a Mini Split. He was a pleasure to talk to.

Very professional and reasonable. I have been using them since 2008. I highly recommend checking in…read morewith them before calling anyone else.

There haven't been many businesses that I give a five star rating...Moreland AC & Heating has…read moreconsistently been the best customer oriented company I've dear with. They have provided me with complete HVAC installation and service for years and I have ZERO complaints about their service. The company is honest, offers fair prices and most importantly, their dependable. HVAC technician, Greg is awesome and has provided the best ad mist honest service every time I've called on him. As a woman, I appreciate when a service person is honest and upfront with me about my repairs and Greg is such a person. Give them a call!

Air current has always provided reliable service for me. They are professional, knowledgeable and…read moreon time. I have utilized their services many times in a few different houses and areas of town.

They did a great job checking out our 2 systems and installing new plenum in one unit that had high…read moremildew (and we had Coit clean the ducts). No high pressure or over-sell for the second unit that didn't need any work. I will use them again in the future because they taught me a lot about AC maintenance!

When we got the word that there was mold growth in the AC system that served two floors, we didn't…read morequit know what to do and how to organize the effort. On two recommendations, we called Easy Flow and presented them with the assessment. We got expert advice from Yair, who made a thorough inspection of the system. He gave us four options, including doing little, to a complete overhaul. We picked the overhaul. The system is now keeping humidity and temperature within an excellent and comfortable range. It's winter, but I have no doubt it also will work well in summer. Easy Flow also coordinated with Mundae Restoration, so we got the entire job scheduled and completed in 2.5 days. I appreciate the expertise and no-nonsense approach. Yair game us choices and never tried to up-sell.

I used this company on several occasions. They are wonderful, responsive and highly professional…read moregroup of technicians. I strongly recommend this company.