My vehicle's AC system broke down, and I did not know where to start. I was referred to this place…read moreby a very good friend of mine, he said I wouldn't be disappointed, and I am not disappointed whatsoever...in fact, I'm more than satisfied! Not only did they fix the problem with my AC system, they got it done all on the same day. The technician gave me the full scoop on what was needed to repair the vehicles AC system, he gave me a parts list, and how much it was going to cost for the labor. I opted in and everything began. The repairs took a few hours, but I was glad they were able to get it done in one day. They were fair, honest, and reliable. So far my trucks AC system continues to blow cold, and I have not had any issues since the repairs. The entire staff is really nice and outgoing, they made the entire transaction satisfying and easy. I will continue to take my vehicle to this shop whenever the need arises for any future repairs. I do recommend this automobile repair shop. Thank you guys for making my vehicle work once again! AC system is blowing cold air, just in time for this summer's coming heat!

Took my Benz and of course they had no clue how to fix! I wouldn't recommend anyone go.read more

Positive: Professionalism, Quality, Value I have been coming…read morewith many vehicles to this establishment for about 6 years now. I am very happy with the quality of work that is done on all my vehicles and always refer those that I know to this location. I'm very happy for the information that is always given to me so I can be more aware on how to maintain and keep them up for years to come. I appreciate the hard honest work here because I have left other places scared for my life thinking my car was going to fall apart. So I must say thank you Frank's Automotive for making sure that our vehicles are safe to be on the road! Many blessings to Frank his family as well as the establishment. If you're in the area and you need work done give him a ring and he's available give him a try, but always have patience for family owned business! Services: Engine repair, Oil change, Check engine light diagnostic, General repairs & maintenance, Tuning

Brought my Jeep to this place to get fixed and got it back "fixed" just for it to have the same…read moreissue a few days later . plus they left a screwdriver in my hood . unprofessional asf , don't come here

HONEST and HONORABLE! Owner's son accidentally quoted my wife way too low for brakes and rotors. We…read moreasked him to charge us what the job should've been because we wanted to be respectful. He refused. We had to haggle for him to accept an increase just to cover 1/2 his labor! 1st time customer referred by a longtime customer.

Came in for an alternator job. They charged me 340+ and put in a used alternator. Technically they…read moremight have done good work. But that a really premium price for a used part. They explained that it was due to inflation or something. The car works but I feel pretty betrayed. Do with this info, whatever you want. I only went here cause no other mechanic answered the phone. They were nice and respectful but that really doesn't matter as much as trustworthy service and keeping the customers best interests in mind. I'll be sure to go elsewhere if I have any other opportunity. I should have sourced the part myself.

My AC stopped working on a hot summer day! Spoke to Lalo he told me to bring the car in, and in due…read moretime, he called me with the diagnosis and pricing. He explained the process and some other small fixes that the car needed we agreed to fix them and the car was fixed! VERY PROFESSIONAL, quick and accurate! Air is blowing perfect now.

Great, quick service at a reasonable price. I took my 2014 Ford Edge in cause my defrost wasn't…read moreworking. Turns out a mouse clogged the vent with his nest.

Awesome service! My goto! they are always eager to help and fix your problem right away and better…read moreyet at a great reasonable price. Thank you . Highly recommend

My go to spot when I need automotive services. Front desk is always helpful scheduling times and…read morecommunicating the process of my vehicles services. Mechanics are knowledgeable and honest. Would recommend 10/10

Sal has been in business for years... He's worked on my car…read moreprobably three times now... very quick, honest and great prices. He does not try and rip you off like these other places. EXCELLENT MECHANIC

100 percent recommend getting work done here. Sal is a honest and trustworthy guy that does good…read morework.

I was trying to remove a very hard to reach bolt in the engine bay. After spending a whole…read moreafternoon wrestling with it and stripping it a bit, I threw in the towel and looked for help. Mike was the first mechanic to respond to my Yelp quote request. He was available next day, arrived on time, and removed it within 15 minutes. His price was reasonable, and also lower than other shops in the area. 10/10 will be my goto if I ever need mechanic help again.

Mike came out and fix my car in 1 day highly recommended. Honest and reliable mechanic very happy…read morewith his service

I was referred to Kelly's shop by my long time mechanic Dave Miller from Dave's European Auto…read moreRepair in San Jacinto and Kelly, his wife and whole crew really took such good care of me and my 71 Bronco that I can't say enough about it. Kelly's wealth of knowledge and impeccable taste were stand out qualities. Not only fixing the "work" but identified the incorrect parts from "the wrong guy" that i let wrench on my break system but he finished some costly transmission repair, by yet another shop. He diagnosed some rear end "anomalies" I guess we will call them. He got the proper parts from top notch performance suppliers, did way more than I had ever even known was needed. And get this all the work was done by Kelly and his crew perfectly and with the touch of a surgeon. He stored my beautiful hot rod indoors and never once so much as grumbled while keeping it until I was able to make it down from Idyllwild to pick up my ride. No price gouge, no nonsense, just good old fashioned customer service, the way it should be. I own Four vehicles that are each a work of art, at least to me anyway. Best mechanic for my needs (your Still My Boy Dave!). Top shelf all the way Kelly. From $100k Jeep rock crawler or frame off resto mods to grocery getter in Hemet, Quality Auto Repair is the spot for me.

These folks have treated me well each time I have used them. Great shop! AC condenser failed and…read morethey were able to acquire the part and install it all in 1 day! Now when I'm criusin' I am the coolest guy in town!

You should see all the Google reviews, about 250, all 5 star. I've used Back;s for about 7 years…read morefor different vehicles, the last being a Dodge Ram Van. They do great work fair pricing. I've never a problem with antying. They also do smogs. They're a little high on smogs but I'm ok with it.

Was my first time visiting Back's Quality car care and let me say they are Amazing! Matt took great…read morecare of me and addressed any conerns i had. They are quick and communicate with you on any work that will need to be done on your vehicle. Not once did I feel pressured to have anything else done on my car. Definitely honest and and reliable shop. I found my Shop and will definitely be back for all my car needs

I took my 2018 Landrover Discovered Sport in for an oil leak. We purchased this car from Carmax…read more Diagnostics revealed the leak was coming from the timing chain inspection plug. Carmax extended warranty only wanted to cover 1 hour of work, which is BS. Long story short, Blake took care of us and gave us a couple of options. We appreciate Blake our service advisor and our Technician Ricardo

The business owner's response has only reinforced my concerns about how this situation was handled…read more Instead of addressing the actual customer-service issues I described, the response repeatedly focuses on the fact that my father is 85 years old and even questions whether an 85-year-old should be operating his vehicle. I find that completely inappropriate and unnecessarily disrespectful. My father's age does not give anyone permission to dismiss him, speak down to him, or suggest that his family is somehow failing to care for him. He is very much cared for and supported by his family. Mentioning his age was relevant because I believe an elderly customer deserves patience, honesty, and respectful communication -- not because I was asking anyone to ignore legitimate vehicle-safety concerns. I personally heard the telephone conversation because my father was speaking to the business on speakerphone. I heard the call end. When we later addressed what happened, we were told that the employee had not hung up on him. My father was then treated as though his account of the conversation was untrue, despite the fact that I personally heard it. That is one of the primary reasons I became so upset. This was never about asking the shop to overlook safety problems. If a vehicle has a legitimate safety issue, of course a mechanic should explain it. My concern is with how my father was treated, how the situation was communicated, and the charges and recommended repairs we were presented with. Those are separate issues from vehicle safety. Another major concern I had was the way additional repairs were presented after my father brought the vehicle in for something relatively simple. In our experience, the conversation quickly went from the original issue to a much larger and more expensive list of recommended repairs. When we did not agree to have all of that work done there, the situation was then framed as though we were knowingly allowing my 85-year-old father to drive an unsafe vehicle. That felt unfair and unnecessarily alarming, especially considering my father has three other vehicles available to him. Declining to authorize thousands of dollars in recommended work at one shop does not mean a family is ignoring safety concerns. It means we have the right to get another opinion, compare estimates, and decide where repairs should be completed. Customers should not feel pressured into approving expensive repairs because they are made to feel guilty, irresponsible, or afraid. If additional problems are found, they should be clearly explained, documented, and presented professionally so the customer can make an informed decision without being shamed for wanting a second opinion. I also strongly object to the owner attempting to make my father's age the issue rather than addressing our concerns. Being 85 does not make someone incompetent, dishonest, or incapable of understanding what is being said to them. And it certainly does not justify speaking about an elderly customer in a condescending manner after a dispute. I am sharing my experience and what I personally witnessed so other customers can make their own informed decision. Based on our experience, I would personally recommend getting a second opinion and a written estimate from another reputable repair shop before authorizing expensive repairs here. Compare the diagnosis, parts, labor charges, and recommended work before spending your money. The owner is entitled to disagree with my review. What they are not entitled to do is rewrite what I personally heard and experienced or use my father's age as a way to discredit our concerns. I stand by my account of how we were treated. Future customers can read both sides and decide for themselves, but I personally would not return to this business and would recommend looking elsewhere. On top of everything in the way we were treated. They completely absolutely overcharged customers just look through the Yelp reviews and you find how they find things to up charge customers. Please don't waste your time here and your money.