In a sea of cell phone retail corruption in the San Gabriel Valley, Be My Wireless is one of the…read moreGood Guys. I've known Ken both Professionally and Personally, and when giving out my credit info, I don't know any company or anyone I trust more than Be My Wireless. Having seen the other side of this ugly cell phone retail store kansas city shuffle, letting the honest guys make an honest buck is a good thing. Be My Wireless also has a direct line to import phones, so if you want something unique, hop on GSMArena.com and tell the owner which one you want.

This store is cool...although I know the owner and he hooks me up everytime I need a new cell phone…read moreor something, I find that he normally hooks up a few other customers with cell phones and accessories as well. The owner normally gives coupons and rebates, so the next time you are cell phone shopping, try asking for Ken at Be My Wireless. Can't give him 5 stars because we've known each other since Junior High School and he doesn't give me the preferential treatment that an old friend should.

Customer service here is questionable. I had a somewhat difficult situation (which actually turned…read moreout to be simple), where I needed service transferred from one phone to an iPhone. Both purchased at T-Mobile stores. So on 10 October 2024, I entered this store & tried to explain. My only instructions from the 2 women there (without truly making me feel heard while explaining my situation) were "We don't do that here" & "You have to go to the store of purchase." Neither of these explanations are accurate. And once their minds were made up, they became indignant & were abrupt regarding not hearing me out. I politely told the young woman she was rude & I left. I went to my car, dialed 611 where I was told to dial a 1-800 number where I was met with kindness & politeness. I read to them both phones IMEI numbers & a few hours later, my problem was solved. The 2 women here should take a lesson from their 611/1-800 customer service operators as they could truly learn something. For these kind operators, I give 2 extra stars. Note: Fellow commenters, please beware: Many 5-star comments here are posted by employees family & friends.

Horrible horrible horrible metro ever!!! I came in to pay my phone bill while there was only one…read moregirl working and when I walked in she was helping a man out purchasing a phone and case but not once did she acknowledge me and say hello, she was so rude! I stayed and waited more than 15 mins to pay my bill and not one time did she ask if I needed help. Metro needs to hire more people who are better at customer service and can acknowledge their customers as soon as they walk in and not ignore them for more than 15 mins. As of that day I have decided to switch cell phone lines and now I will be giving my service to atat!!! The women at this location need to be more nicer and acknowledge people or go work somewhere else where u don't have to talk to people.

Pretty much no help unless you want to spend money. Every time I come here there's always some…read morekind of issue. Sucks that it's the closest Verizon to me

My family and I have been coming here for yeeeeeeeeears now and love it. Quick service and very…read moreknowledgeable. It's a husband and wife who operates this store and they have everything down. The husband does all the technical issues, making the calls and stuff, while the wife does anything else to help. They have all the up to date phones and accessories. The store itself is in the left corner of the plaza when facing it from Colima. They have a few reserved parking spots with cones so you can push the cone back and park. If you can't park there, the parking in this plaza is a little hectic if you come around lunch because of the bulgogi house but it shouldn't be too hard to find parking. They try to get you the cheapest price/best promotion they can so they really do help with our family plan. Also, I used to be one of those kids who broke their phone every couple months (3-4 times a year) and they helped with replacing it over and over and over.... over the years.

Ask for Grant Chou. Two years ago, my mom negotiated with him to get my aunt and cousin two Prada…read morecell phones at a pretty good price. A week ago, Grant was able to get me the Giorgio Armani cell phone and my brother the HTC-HD2 cell phone for a GREAT deal (my mom actually called other cell phone stores, and each employee told my mom there was no way they could match the price Grant gave us). He does his best to meet all your requests (my mom's Asian and she believes in number superstition. She gave him a couple of requirements for a "good" phone number, and he ended up getting me what is considered to be an AWESOME phone number). No doubt that when my friends' contracts expire at the end of the year, I will drive them up from San Diego to meet with Grant.

Grant was really helpful. My husband and I got two Samsung Galaxy with T-mobile for a two-year…read morecontract. He explained to us all the discounts, pros and cons, and the payments that we will be recieving. He even taught us how to use it and installed applications for us. He's someone you can trust since there are so many carriers and plans out there. If you are considering getting a new phone, try this place!

A legitimate 5 STAR REVIEW!…read more It's true what the other reviewers are saying. These guys do out of their way to provide customer service unmatched (I'm sure) by other companies. Extremely professional and knowledgeable, this "family business" recommended a PBX system for our office, installed expertly and gave a "class" on how to use it... not that we needed one, because it is very intuitive. They stand behind their products and are very easy to reach on the phone. HIGHLY RECOMMENDED!

If you have a phone line issue this is the company for you. They are prompt reliable and able to…read moreget the job done. They were able to determine that my problem was an ATT installation error. Reliant pest control will be using them for all of our future phone needs.

There is not a better place to buy a celular phone than from NetPage…read more I expect to see cell shops hide pricing until you see it on the bill. Lots and lots of hidden charges. Not at NetPage. I met this company years ago. Well, I still know them. It's a pleasure doing business with NetPage.

Need help finding just the right gift for someone who has everything? Kate at Perfectly Curated…read moredoes all of the leg work for you--and the service is free! She really listens to her clients and sources amazing, hard to find gifts. She specializes in jewelry, but has connections to tons of vendors and can get just about anything. And her prices are competitive. Working with her was so smooth and fun! Plus her gift wrapping is beautiful. She works both with individual clients and with businesses on corporate gift giving. I'll never go back to shopping by myself!

Finding the perfect gift is an art form - some people have it and some definitely do not. If you…read moreare one of the latter, well, it's your lucky day! Kate at Perfectly Curated has you covered. She has impeccable taste and could not be easier to work with. She is also an excellent communicator, which is always something I look for when I'm buying something that I truly care about. Your gift-giving game will certainly increase with her help because even her gift packaging is stunning! P.S. dudes, take note. If you want to impress, but finding the perfect gift is not your forte - Kate will make you look GOOD.

Very unprofessional environment…read more I went in to get my blackberry repaired. The woman said that they could fix it. While she was trying to look up my account, there was a guy in one of the rooms dropping f*bombs talking to another employee about how someone got stabbed 90 times the night before. The woman tried every computer in the office, but couldn't pull up my account. When I questioned her on how long I would have to wait, she replied somewhat unhappily with me, "whenever my computer works...maybe 10 minutes or 8 hours." Also, when I started to show signs that I was not happy with the joking around by the employees while I was standing there waiting, one of the employees spoke in another language to the customer rep that was helping me. Although I don't know what was said, it is very unprofessionable and impolite.

THE PLACE TO GO for all your Sprint/Nextel needs!! The entire staff is very friendly and…read moreknowledgeable. You are greeted with a smile and sent away with a handshake. Can't ask for better or more personable service. When it comes to cellphones, Harry, Sam and Vic are KINGS!