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    Sinatra's Ristorante

    3.4 (142 reviews)
    ModerateItalian
    Closed 11:00 am - 10:00 pm

    Sinatra's Ristorante Photos

    Business Info

    SINATRA'S RISTORANTE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Intimate
    Happy hour specials

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    Recommended Reviews - Sinatra's Ristorante

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    Shrimp Scampi
    Alaniz C.

    Loved the vibe of this place! Super historic and had the cutest tiffany lamps all over the restaurant. The food was delicious and came out at a good time. Our entrees came with an option of the soup of the day, house salad, or a caesar salad. My friend and I opted for the soup and caesar which i would definitely eat again! We got the shrimp scampi and a build your own pasta dish which i enjoyed. The only thing is that the scampi tasted super fishy, not like other scampi's i had before. The service was great but was a bit slow honestly. They only had two servers on a Saturday which i think they should've had one or two more to help out the service aspect. Other than that, everything was awesome and I would come back again!

    The porcelain in the dishes are stained on all of the rims.
    Sunny G.

    RSVP was 4:00 pm. I arrived a few minutes early & left at 5:40 pm. After a wonderful day in Cassadaga, this ruined my entire day! My server couldn't have been less friendly if she tried: no smile, no name, no basic courtesy. A table for one apparently doesn't earn the same respect & attention as a four-top. Too bad, because I'm a great tipper when someone takes the time to treat me with common courtesy like any other guest. When she took my drink order she mumbled something about a pepper "on special" & walked away before I could ask anything. My drink order was ice water with lemon on the side; she brought a glass with a dried-out lemon wedge stuck on the rim like it had been dropped, stepped on & then rescued. I had to ask for EVERYTHING--what's the soup of the day? may I have more lemon? do you serve dessert? is there a cash discount? -- & the extra lemon never arrived. My water never got refilled despite me parking the empty glass at the edge of the table as a hint. Then again, she never stuck around long enough to notice. Everything was "drop & run" like she was running from a fire. The restaurant wasn't even busy, most of the tables & bar were empty. There was no excuse for this level of neglect. The only nice thing I can say was the Caesar salad looked & tasted fresh, thankfully because it was all I would eat that night. EVERY dish looked dirty. They all looked like my grandmother's old porcelain with the rims all stained after 50 years of use. Ten minutes later my appetizer, tomato-mozzarella caprese was dropped off on another dingy plate & then she ran off. The tomatoes were HOT--truly hot--giving new meaning to "hothouse tomatoes," & the mozzarella tasted like cardboard. I didn't think you could mess up caprese, but apparently Sinatra's can. Ten minutes later my Chicken Piccata dinner was dropped off. Another dirty dish. There was barely any pasta & what should have been a bright lemon-butter-wine sauce was just a pool of oil under the noodles. While smiling & chatting with two older ladies at the next table (who came in after me & already had had two coffee refills), I flagged her down to ask for grated cheese, hoping it might help. She dropped a little plastic cup on the table of ice-cold, Kraft-style cheese & took off running again. The chicken was SO salty it was inedible. The pasta was greasy. I pushed the whole plate to the far edge of the table so she couldn't miss it--along with my empty water glass. Within ten minutes of dropping the entrée, she slapped down the bill--without noticing the untouched food or the empty glass and ran off again. Another ten minutes later she came for the payment, smiling for the first time. This was also the first time she bothered to ask if everything was ok. I told her, "NO! This is swimming in oil, the chicken is so salty I can't eat it; actually the whole dish is inedible,". The smile vanished. She grabbed the check, said, "I'll remove it," & ran. Normally an over-tipper, her tip went to zero right then. Still no water refill. She returned with the bill & immediately tried to speed off again. I called after her to ask whether it reflected a cash payment. "No, I'll have them fix that," she said, grabbed it, & ran--again. She returned with the discounted bill & was about to run off again when I had to ASK if they even served dessert. "Yes," she answered annoyed, was off & running & came back with a menu that was FILTHY. Every page had stains on both sides. Ugh! My total bill was $12.91. So disgusted at this point, I just put $15 cash in the check presenter, I was done!! Ten minutes later when she came back, she asked if I wanted to order any dessert & I responded "NO". She scooped up my payment, pointed at my still-empty glass that had been sitting there for 35 minutes, asked, "Do you want a water to go?" Really?! Another ten minutes later, she brought back $2 change--shorting me nineteen cents--dropped it without a word, & was gone. The nineteen cents ended up being her tip only because I just wanted out of there!! I left mad & STILL HUNGRY!! Summary: * hot tomatoes with cardboard mozzarella * inedible, oversalted Chicken Piccata, no sauce * pasta sitting in a pool of oil * dirty plates * a filthy dessert menu * no refills * wrong change * a "drop & run" waitress who had to be flagged down for every single thing If you're going to charge real restaurant prices - get some clean plates, offer refills, serve edible food, teach your servers some manners & how to count back change, & have a manager on the floor making sure customers are being serviced properly! I've run restaurants. I would have put on the apron myself before letting a guest be treated like this. Please be sure your blonde long haired, pony tail wearing waitress learns that ALL CUSTOMERS MATTER!! Zero stars if I could!!!

    Cassadaga Hotel lobby
    Elise G.

    First off -- it's Cassadaga -- land of the spiritual retreats & mediums. The Cassadaga Hotel and this restaurant within it are real throw-backs to old memories. As such I love it! There is a Happy Hour menu (maybe weekdays) that is just right for me -- 2 for 1 house wine (other wines are reasonably priced) and small dishes for $5. The steak slider and bruchetta were good. The server was charming, service was a bit slow because she was running her a** off to serve ALL tables and the bar patrons. This is management's issue as the manager sat there paper-working. ** don't come expecting BigCity gourmet cuisine. What it is will be served with a smile & raise a glass to Sinatra!

    Over done eggplant, burnt.  Hair on table cloth.   Sauce over done as well.
    Karen M.

    Table cloths dirty. Had a hair on ours. They just change the paper. Waiter was bar tender too. Service not great. Food was just okay. Sauce really bad. The people at the bar looked happy. lol.

    Mushroom Flatbread
    Brittany G.

    It's giving haunted Schitt's Creek vibes. So this restaurant is located in the only hotel in Cassadaga, and the whole thing is sorta wild. We were exploring the town, and popped in for lunch. I was pleasantly surprised they were able to immediately sit my party of 18. Our server was wonderful, and the menu was pretty expansive. I went with the burrata to start, and it was served with balsamic drizzle and prosciutto. It was very tasty, but I had to order the crostini separately, which was odd. I then ordered the mushroom flatbread and that was just okay. The bread was burnt, while the cheese was not melted enough. It was fine. I did try the famous Sinatra tater tots my neighbor ordered, as they were touted as delicious and featuring a secret ingredient. They were indeed pretty tasty. I suspect the secret ingredient was sugar. Overall, it was okay, but it's also the only option in town, and definitely filled me up. P.S. ladies, stop by the restroom. It's truly a sight to behold ;)

    The bar and restaurant area
    Chris L.

    We enjoyed our dinner in live music while we were there. And I had pasta with meat sauce and sausage, And she had tortellini with a vodka sauce. The food was excellent And our server was very good. The food came out a little faster than planned so we had to hurry through our salad but that was OK. We always enjoy coming here for dinner. The happy hour specials are good for 2 for 1 house wines and if you're lucky on certain nights you could even get a psychic reading for $20 for 10 mins. If you have never been to Costa daga it's worth the trip and a dinner here at sinatras...

    My boyfriend and I went to lunch at Sinatras today. The service was pleasant. The food was mediocre but for the price not equivalent. We didn't realize until we were waiting on a to go box that that plates were servery chipped and mine had a crack in it. I brought this to the attention of our waitress and she said "she'll let the kitchen know." I know from working in restaurants myself that bacteria can grow in those chips and cracks. I'm not a regular customer but Ive been going to Sinatras for years and it seems to be going downhill.

    Front
    Mariana B.

    We stopped there, in a way back to Orlando. It is located in the middle of nowhere. The restaurant is nice, but everything is too old, and smells old wood. Waitress was nice with us. Sweet potatoes fries was really oily, manicotti too much sauce and pasta, almost no filling. Risoto was bland and the ossobuco has to tasty, a lot of water and no flavor.

    Ziti pasta with meat sauce

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    7 months ago

    Apple Cider Pork Loin was excellent. Very friendly staff. KK was awesome. Highly recommended.

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    2 years ago

    Everything is pretty basic but it's also the only restaurant in the immediate area. I had the chicken Parmesan and it was pretty decent.

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    Page 1 of 4

    Ask the Community - Sinatra's Ristorante

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    Sitting at the bar
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    Chicken parmigiana with penne pasta
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    Sinatra's Ristorante - italian - Updated August 2026

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