Terrible experience spoke to three different people They're not humble enough to admit, they don't know the answer First, who said they'd call back The last one very pleasant Somehow, because of my age, they were under the impression I couldn't take care of it I have done a real estate transactions electronically signed, legal documents, electronic Yet Singing Hills staff so I couldn't do I did is taking care I don't really have much to say except from highly disappointed I don't need this. My wife died. We were married for 56 years and then I get this mess with these people everyone else including the funeral home la Pine Oregon has been wonderful singing hills questionable We purchased the site at 05 it took until 2015 to finally haven't put down a marker that we paid for back an 05 Now my wife passed away August 10. I informed them on August 11 asking what kind of leadtime do you need the one on the phone didn't understand why I was trying to tell her I explained to her when can we have the service based on what you need to do she was blank. I then ask about the marker which has been paid for she said well they may have to carve on that. I explained to her there's nothing to carve. It's a marble placard or their bronze plate on top of it with our name and birth on it. She tells me all they may have to check that up and send it out. I told her not on my nickel. Second person says no they'll come in and somehow put their numbers on the bronze plaque. He'll get back to me. Never dead I call again. I get this last woman. She finally could answer her questions. She then tells me that in addition to $900 to open up the grave I'll be another $300 to put the numbers or the date of where you wanna call that my wife passed away and then ask her what is provided when you open up the grave because the other two could never tell me she tells me they will open up the grave and prepare it. There will be some kind of a device. The container I bought fits into to bury. I'm kind of a concrete device container whatever she also tells me that Singing hills will provide a table and a microphone, and some chairs to that forms me there forms that need to be signed back again to can you do that Howard I just explained to you. Yes she then tells me there's another form that needs to be something from the County of San Diego my Brother. Brother will take care of that. Then ask her do you need the death certificate she was on on ab about she spoke to the funeral home where we live in La Pine Ma'am, I didn't ask you that I asked you do you need it no She then informed me the County of San Diego might need Wonderful again something I wasn't told before folks is called communication I wish I had never purchased anything from Singing Hills back in 2005 Unfortunately, I'm kind of stuck I apologies for my rant I have more this is enough read more

After helping a dear friend navigate arrangements at a large, corporate-run memorial park, I knew our family needed an alternative. At Singing Hills Memorial Park, the experience is completely different. It's comforting, personal, and family-oriented. Nothing about losing a loved one is ever easy, but Iris, our family service advisor, was so reassuring and helpful in guiding us through the arrangements for my mom's interment. There were no high-pressure sales pitches. We were simply informed of our options and offered choices that met our family's needs. I especially appreciated being able to work with Iris throughout the entire process. On the day of my mom's interment, Iris was waiting for my cousin and me at the gravesite with everything prepared. Her calm demeanor and steady presence were very reassuring. She followed our lead and allowed the moment to unfold naturally, without making it feel formal or scripted. I'm also thankful for her suggestion that we take photos and for the thoughtful way she arranged the flowers and mementos I had brought before my mom's urn was placed in the vault. Those gestures meant a great deal to me. Thank you, Iris, for helping us create a peaceful final memory of caring for our dear mom, grandma, and aunt. I'm very grateful for the kindness you showed our family. read more

Singing Hills Memorial Park is such a peaceful and serene place. My mother is buried here and every time I visit, I'm reminded how beautifully they maintain the grounds it's always clean, quiet, and full of calm energy. Today we celebrated Día de los Muertos, and it was lovely. They had complimentary tacos, hot dogs, and face painting which made it feel warm and welcoming for families honoring their loved ones. It's my favorite time of year. The burial plots are definitely on the pricey side, but honestly, it's worth it in the long run for the care, beauty, and respect they show here. Truly a special place. read more

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Both of my parents are buried here at Singing Hills Memorial Park, may they rest in peace. I come to visit several times a year to pay my respects. One thing that I really like about this memorial park is the continuance of maintenance they apply year to year. The memorial park is beautiful, nestled amongst the hills of east county, offering a peaceful back country appeal. The grass is lush and green. The park offers a lot of mature trees, streams, ponds, and flowering shrubs and plants. They offer in ground burials, above ground burials, estate burials, private mausoleums, and cremations. They also offer bronze memorials and special memorials for our veterans. The memorial park not only do a great job on the upkeep of the park, but they continue to expand and upgrade the park. read more

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Definitely one of the nicer cemeteries that I have been to. Very quiet, very serene and peaceful. The staff is very helpful and friendly and keep the grounds looking great! read more

My parents set up their memorial arrangements over 30yrs ago. Dad passed 10yrs ago, and Mom a few months back. Everything was handled smoothly at both services. I enjoy visiting this park, it's always so peaceful and the environment is well kept up. I just made our arrangements there, and it went very smoothly. Thesa is very professional and respectful. She made everything easy to understand, and the financing was easy as setting up auto pay with no financing fees. What a relief, I wanted to have arrangements squared away and not have to burden family members when the time comes. read more

Very pretty out in that area although the landscaping with the maintenance crews are awful. I had complained about the grass around my parents grave not being taken care of and no one took me seriously this three or four times I've complained. A year ago I could not find my parents grave because it was so thick with dirt four or 5 inches. I was freaking out and crying and I brought it to their attention. Just went out two months ago and the same thing happened again I could not find them because no one had even taken care of the grass or trimming . Could not find my parents grave once again and I had to dig personally four or 5 inches in order to find it extremely upsetting for the money you pay there. read more

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I had a beautiful set of windchimes that were stolen from my daughter's internment site. They were engraved to her and of no good to somebody else especially since the biblical scripture on there and her name, was meant just for her. I also noticed the tree next to ours had its windchimes stolen. I went to the office just to let them know, and Norma Rivera proceeded to tell me about her mother's windchimes that were stolen, and how privileged I should feel that they are the only cemetery around that lets you hang windchimes. She tried to show me the new policy and wanted to know if I read it. I told her it didn't matter if I read the new policy, I wasn't asking them to reimburse me, i know they are not responsible for stolen things, but they still need to be aware if there's a thief that's going around stealing . I'm letting you know that things are being stolen here and the cemetery should do something about. I told her maybe get some video cameras. Then she had the audacity to tell me that she had a Customer, and that she couldn't talk to me. I guess my $17,000 that I sunk into that place for my daughter's site, makes me not a Customer. read more

Thesa Miele . She is very nice and advises customers on what is best. She truly deserves all our thanks and appreciation...

Ryan at Singing Hills Memorial Park has been most kind, patient, friendly and even creative as I made pre-planned, pre-paid burial arrangements for my aging father. Ryan worked with me on the phone and via email since I live many miles away from Singing Hills. But Ryan's attention to my needs and requests was as considerate, personal and detailed as if I we had been meeting at the office. We needed to create a memorial marker for my father, and I gave Ryan a general idea of what I hoped it would look like. He had sent me sample designs, but he took the time and made the effort to create a completely custom design, including graphics, wording and even a font that was ideal. Ryan is very intuitive, creative, experienced in this industry, and listened to my suggestions. Thank you, Ryan, and thank you Singing Hills for including him on your staff! read more

My parents selected Singing Hills Memorial Park in their pre-planning as they lived nearby and were members at the Singing Hills Golf Club for many years. The service we received when their time came was very good. The follow up care, especially with our current advisor, Iris Wise, is exemplary. I live nearby now, in my parent's home, and really appreciate Iris and her reaching out to me and excellent follow to some questions that I had. My family cannot be more pleased with the care and professional manner in which Iris has assisted. That high level of care, as well as the beautiful setting at SHMP, is highly valued and recommended to anyone considering this lovely place. read more

My mom has been buried here since 2012 and back then it was gorgeous and peaceful, the wind chimes and the open space but for the past 3 years it's looked like a wasteland with weeds covering all the graves and they took the tree down where my mom is and all the wind chimes we would bring to her every few years got taken down and we didn't hear one word about where those wind chimes are. The whole place looks run down and abandoned im super disappointed. read more

Ryan Phillips helped us with my mothers funeral plan. He was so attentive and made my mother feel comfortable. She had been wanting to buy her grave for years but never had the courage to do so until we met Ryan. Thank you Ryan for making things so easy. read more

We started our journey of looking for a local cemetery for my hospice Dad in 2021. We didn't have the best experience at the beginning with the rep who is no longer there, but chose Singing Hills because of the closeness, a neighborhood feel, and the grounds are just beautiful! My Dad passed in early 2022 and we have taken advantage of all the events the cemetery offers. If you have the opportunity to attend, please do so as they are very classy events and upbeat and comforting. The bulb event in December is beautiful and very touching. You have the chance to decorate an ornament that night and hang it on the tree and say a little something about your loved one if you chose. You will shed a tear hearing some of the stories, but everyone is there with a common bond. All the staff we've worked with this year have been outstanding: Syltoya, Thesa and Ryan have been more than helpful with any questions asked and friendly people to work with. The GM is at events on occasion too and he is just as friendly! The cemetery grounds are decorated differently by family members every time we visit, which is weekly. Throughout the year you will find fresh flowers, lawn decorations, pinwheels, etc and during Christmas sites decorated for the holiday with trees and poinsettias. It truly makes you smile whenever you drive onto the cemetery grounds. If you are looking for a local cemetery with charm and a place that gives a good vibe, i highly recommend Singing Hills. You can visit anytime of the day, including holidays, and you will see people there having a gathering, or lunch, leaving flowers or just saying hello. Its really a special place and one i enjoy visiting to 'see' my Dad. Check it out. You wont be disappointed! read more

I lost my mom recently. Dealing with grief and having to make arrangemets takes its toll. Iris at Singing Hills was very kind and helped me in my sad and muddled state to get through some of the arrangements that had to be made. It's a very peaceful place here. The staff is nice and friendly. read more

I found out that Singing Hills has a new manager when he reached out to me via Yelp. His response is here, and it gave me a genuine impression of sincerity. I was encouraged by this, and I was able to talk to Scott a little more about what happened. It was refreshing to speak to someone in this industry who has a sincere interest in the feelings of the customers his business serves. He righted the entire vase situation, spoke with me by phone, and even went so far as to place flowers in the replacement vase. It was an incredibly touching gesture, and both myself and my family are very grateful. The responsibility he takes personally for the grounds and their care was not at all present when we went through the process originally, but gives me hope for how things will be in the future. None of this will change what happened, but I am hoping it's representative of positive progress. And either way, I am eternally grateful. I am leaving this with three stars for now, a middle ground between my brief positive encounter with Scott and the hell that we endured those years ago. We will be visiting here for years to come, and I hope I can update my review again in the future when it's clear that my recent experience is the norm, rather than the exception, for those that seek out the Park's services. read more

very beautiful and unkept memorial park. Thesa helped with my dads funeral and made sure things were smooth and easy for us. their A1 service was much appreciated in my families hard time. read more

Not only is it as gorgeous resting place, dealing with Thesa has been amazing!!! Her follow-up and follow through is rare nowadays! I have been trying to get a marker for my Grandmother for a year and since she came on board she accomplished in a couple weeks what I couldn't get done in almost a year!!! read more

I call to ask if my special friend was there yet. They said no but they called me back when they knew the details. I went there and they personally took me to the grave site. So nicely done. read more

If you want your family member respected after being buried, Singing Hills Memorial Park is not the place to burry your loved one. I have visited once a month since my grandfather's passing in August 2018. The grounds crew is certain to remove the faux flowers I place on the headstone, flags and other mementoes. They do not trim around the headstone and they do not uncover the headstone when it is covered in mud. The last three months I have visited, the headstone has been covered in 6" of mud. I trim around the headstone, clean the headstone, and water the grass in the summer. I've brought my concerns up with management and they continue to dismiss me. read more

Singing Hills Memorial Park - Funeral Services & Cemeteries Near Me - El Cajon, California

Unfortunately I've been here a few times since both my parents have passed pretty recently. The first time we had Brian helping us with my mom and everything was perfect. Second time was my dad and we dealt with Syltoya. She was amazing as well. As far as a place to lay your loved ones to rest Singing hills is amazing. Doesn't look like a cemetery at all. The grounds are beautiful and the wind chimes tinkling in the trees is very relaxing. My husband and I plan on buying plots here as well. Thank you Sylotya and singing hills for making for a very pleasant experience. read more

Such perfect ponds for the duckies. The grass is always super well-maintained and there's always butterflies enjoying life.

I visited the park this past weekend after a death in the family, and the unpreparedness for it, prompted thoughts about what would happen to my daughter if I passed with nothing in place. Claudia was very kind and considerate while walking us through our options, and was conscientious of our budget as well. The park itself is beautifully maintained and feels much more like an actual park than a traditional cemetery, with no upright headstones permitted. You will not be disappointed with the service nor scenery! read more

I really want to thank you to Syltoya sterling for being so compassionate with my family members and myself too!!!! She's so trill to work with!!! She's so responsive and care about yourself!!! She's so professional and knows how to treat you and knows her job!!!! GRACIAS Syltoya!!!!!!! We been clients from singing hills memorial park from long time, long time, almost all my family members have lots there and we been very take care from them, especially on this days from Syltoya sterling!!! I lost my dear and beloved mother and cousin this year and Syltoya and crew it's been very accommodating and helpful!!! The rest of lady's members working too in the office , they are great too and love to talk in Spanish with them!!!!!! Thanks again for everything and really recommend you this memorial park. Gracias Syltoya for all your help!!!! M. C. read more

Both of my parents final resting place is at Singing Hills. I am looking at getting a memorial tattoo and using the exact coordinates of their resting place. Ryan Phillips helped with all of the arrangements for my father just last year and was wonderful, so I reached out to him as I live out of state. He walked directly to my parents resting site and got the exact coordinates for me. Talk about going above and beyond. read more

It's a sad event to have to deal with burial details at the last minute, which is why my sister and I purchased two cremation sites each at Singing Hills Memorial Park in 2001. When my sister and I decided to go a different route (before her passing 4/23), Syltoya Sterling helped us through the process of selling two of the four plots that we had with respect, courtesy, and compassion. This park is well-kept, in a beautiful setting and again, Syltoya was a blessing to work with during this difficult time. read more

Singing Hills has been nothing but great and respectful to all of our needs. Ryan Philips is such a great guy. He made our experience so smooth and easy. He's a hard worker, caring, and friendly. read more

Ryan Phillips has been so great in assisting us with everything here at Singing Hills. From arranging with our chosen mortrary to designing our plaque. Definitely am grateful he is there to assist us during this time. read more

I am beyond satisfied with this mortuary. The customer service was amazing! Thesa helped me so much with my whole experience here at singing hills. She was very comforting, kind and understanding. She made this whole experience stress free during these tough times. I would really recommend anyone to come to this mortuary after this wonderful experience! read more

My parents and I began the task of finding a "final home" for both of them. We decided to look at Singing Hills because my parents had heard it had natural beauty. Once we arrived, my parents were immediately drawn to the surrounding hills, the squirrels, the chimes, the creeks, the sounds of nature all around. It's stunning in its raw, yet polished beauty. But what really helped pull everything together was Thesa Miele whom we were fortunate to have as our planning advisor. Thesa took the time to show us around; and then sat down and explained every little detail. She made the entire experience feel special and personal. Having the right place and the right person to help navigate what could have been a difficult task, was truly special. We are thankful for the experience. read more

Our experience with Singing Hills Memorial Park made such a difficult time easier. Thessa was wonderful to work with, from selecting a monument before we lost our mom/mother-in-law to making the final arrangements once she passed. The grounds of the cemetery are beautiful and serene. The fact that there aren't any raised headstones make the grounds more peaceful. We are very glad Mom chose Singing Hills Memorial Park as her final resting place. read more

I recently had need of Singing Hills as my mother passed away. We encountered some complicated, very frustrating issues with my mother's insurance to cover her burial, but the staff at Singing Hills (especially Syltoya) worked tirelessly to address the issue, ensuring that the needed funds came through for her burial. Syltoya, thank you for your professionalism, your patience, and your encouragement in what became quite a rough situation. I truly appreciate it! I am breathing easily now knowing my mom is finally laid to rest. read more

My wife and I purchased a burial site including interment services at Singing Hills Memorial Park before my wife passed away and I am very grateful for Thesa's compassionate and caring support that helped support me through the burial and interment process. Thesea created a caring and supporting atmosphere during this difficult time and was available to address any questions that I had at which provided me with comfort that was desperately needed. She even attended the memorial at the burial site and was extremely patient and respectful of our family. She helped coordinate everything at the site which resulted in one less item I had to worry about that day. I appreciated Thesa's help so much that when my sister just passed away I personally drove my brother-in-law out to Singing Hills Memorial Part to meet and talk directly to Thesa. She gladly addressed all my brother-in-law questions, helped us choose the gravesite and assisted in the design the headstone as well. She clearly explained the arrangements that Signing Hills would be providing when the time of my sisters interment is decided upon. We are so grateful of all her efforts that I want to express my appreciation for Thesa's professionalism, compassion, and heartfelt guidance that is helping us through this most difficult time in our lives. When we needed it the most she provided us with her smile and good natured laughter that we will always be thankful for. Thank you Thesa!!! -Greg S. read more

I recently had the experience of making final arrangements for my brother in November 2019 at Singing Hills Memorial Park. This is my first and only experience to this in making final arrangements ever. Luckily, I had the pleasure of working with Claudia Fuentes and others in the office, who with dignity, and integrity led me through this entire process. The questions, the grief, the confusion, and many times tears were met with patience, understanding and professional demeanor even when It was more challenging than usual. The Memorial Park itself is a lovely place and the setting very serene. Thank you Singing Hills, thank you Claudia! read more

Seriously one of the hardest things in life is finding the resting place for your love one, yet Thesa was amazing, became friends in the process. Check it out if ever needed, you will not be disappointed. read more

Peacfull setting We have had our sites here for well over ten years Near the Couger Statue read more

Syltoya was amazing. She knows her job well. She was very accommodating and very helpful to our family. Thank you to you our funeral went smoothly. Bless you for what you do. It can't be easy. read more

I wanted to give this review regarding Singing Hills Memorial Park because I recently used their services. I had the pleasure to work with Syltoya Sterling cemetery family service advisor. Well I am so glad she was there to help my sister and I through a very difficult time. She went above and beyond and exceeded any expectations I had. She was very friendly, understanding yet very professional. I suggest if your in need of this type of service you should greatly consider Singing Hills Memorial Park. It's a beautiful place for a loved one to be along with a wonderful and understanding staff. read more

My son was buried at Singing Hills almost 5 years ago. During that time I visit his grave site almost every week. I too take care of the site by trimming around the stone,etc. I am appalled when looking around, the condition of some of the grave sites with weeds growing all over them. I was told that the grave sites are cleaned of all weeds every 3 months. As I mentioned I am there almost every week and I know some of those grave sites are not taken care of every 3 months. Recently it was posted that there were new flower and decoration guidelines. I entered the office and asked for a copy. I read them over and felt I had an understanding of them. One of the items permitted was flags less than 18 inches in height. I have had a flag stand and flag (which is 18 inches in length) at my son's grave site for 4 years. One other time in January it was disposed of as I believe the people working there are told throw everything away after Christmas. I complained and was not given any response. The flag remained ( although I change them every few months) until this January 13,(2020) when I arrived at the grave site and it was gone. I called the office and was told they would look into it. It is almost a week later and no response. As I am looking around, I notice a large windmill sitting on a grave site up on the hill above my son's grave site, obviously 18 inches in height or more. Now I am thinking that because that area is a private area and obviously more expensive, do they get preferential treatment? My son's grave site also had a bronze vase, it was stolen a year or two after he was buried. When I approached the office, I was given prices to purchase another one ( why would I do that if it is going to be stolen again?). However, a very nice man from the office gave me a plastic one to be used instead. Now there is a vase which is stuck in the opening which I cannot get out. I purchased a plot at Singing Hills over a year ago. The park is quiet and serene and appears to be well kept until you start looking at some of the grave stones.I have been disappointed in the lack of empathy from the staff when approaching them with these issues. They either do not respond at all or act as if this has no meaning to them what so ever. I would think working at a cemetery, these people would have more compassion and understanding. Our loved ones are buried here and deserve not just mediocre care but outstanding care. Thus the reason for only 3 stars. read more

Singing Hills is a beautiful park, tucked away from the noise and hustle and bustle of everyday life in San Diego. I lost my wife in July to COVID at the age of 44, Claudia was nothing but empathetic, understanding, and accommodating for our needs. Her headstone was installed today, Claudia got it pushed up a few days so our daughter could visit it before she returned to college tomorrow. read more