Terrible experience spoke to three different people They're…read morenot humble enough to admit, they don't know the answer First, who said they'd call back The last one very pleasant Somehow, because of my age, they were under the impression I couldn't take care of it I have done a real estate transactions electronically signed, legal documents, electronic Yet Singing Hills staff so I couldn't do I did is taking care I don't really have much to say except from highly disappointed I don't need this. My wife died. We were married for 56 years and then I get this mess with these people everyone else including the funeral home la Pine Oregon has been wonderful singing hills questionable We purchased the site at 05 it took until 2015 to finally haven't put down a marker that we paid for back an 05 Now my wife passed away August 10. I informed them on August 11 asking what kind of leadtime do you need the one on the phone didn't understand why I was trying to tell her I explained to her when can we have the service based on what you need to do she was blank. I then ask about the marker which has been paid for she said well they may have to carve on that. I explained to her there's nothing to carve. It's a marble placard or their bronze plate on top of it with our name and birth on it. She tells me all they may have to check that up and send it out. I told her not on my nickel. Second person says no they'll come in and somehow put their numbers on the bronze plaque. He'll get back to me. Never dead I call again. I get this last woman. She finally could answer her questions. She then tells me that in addition to $900 to open up the grave I'll be another $300 to put the numbers or the date of where you wanna call that my wife passed away and then ask her what is provided when you open up the grave because the other two could never tell me she tells me they will open up the grave and prepare it. There will be some kind of a device. The container I bought fits into to bury. I'm kind of a concrete device container whatever she also tells me that Singing hills will provide a table and a microphone, and some chairs to that forms me there forms that need to be signed back again to can you do that Howard I just explained to you. Yes she then tells me there's another form that needs to be something from the County of San Diego my Brother. Brother will take care of that. Then ask her do you need the death certificate she was on on ab about she spoke to the funeral home where we live in La Pine Ma'am, I didn't ask you that I asked you do you need it no She then informed me the County of San Diego might need Wonderful again something I wasn't told before folks is called communication I wish I had never purchased anything from Singing Hills back in 2005 Unfortunately, I'm kind of stuck I apologies for my rant I have more this is enough

After helping a dear friend navigate arrangements at a large, corporate-run memorial park, I knew…read moreour family needed an alternative. At Singing Hills Memorial Park, the experience is completely different. It's comforting, personal, and family-oriented. Nothing about losing a loved one is ever easy, but Iris, our family service advisor, was so reassuring and helpful in guiding us through the arrangements for my mom's interment. There were no high-pressure sales pitches. We were simply informed of our options and offered choices that met our family's needs. I especially appreciated being able to work with Iris throughout the entire process. On the day of my mom's interment, Iris was waiting for my cousin and me at the gravesite with everything prepared. Her calm demeanor and steady presence were very reassuring. She followed our lead and allowed the moment to unfold naturally, without making it feel formal or scripted. I'm also thankful for her suggestion that we take photos and for the thoughtful way she arranged the flowers and mementos I had brought before my mom's urn was placed in the vault. Those gestures meant a great deal to me. Thank you, Iris, for helping us create a peaceful final memory of caring for our dear mom, grandma, and aunt. I'm very grateful for the kindness you showed our family.

From the initial consultation to the closure ten years later they made the process as natural and…read moreeasy as it could understandably be. Everyone was kind, friendly, and compassionate--very pleased with the every aspect of their service.

Everything was so easy, which is important at a time of grief. Donna was so helpful!! We used…read moreCalifornia Funeral Alternatives when my dad died 13 years ago and were pleased with the services then, so using them again for my mom was a no brainer. They even worked with me on cremating her in particular clothing. I highly recommend them and have done so for the last 13 years

In Feb, 2026, following the passing of my loved, we purchased a fingerprint memorial necklace…read morethrough this funeral home. I provided the funeral director Charles with the custom engraving over the phone and was assured the necklace would be ordered and that I would be contacted when it was ready. Months passed without any communication from them and many repeated calls from me. I eventually had to go to the El Cajon office in person and speak to several people just to be told "What took you so long to ask about the necklace" The most heartbreaking and frustrating part was being asked months later to all the information all over again without any explanation. I hope this review encourages meaningful changes so other grieving families are treated with the care they deserve.

Our loved one was a veteran and we had pre-arranged with the mortuary to honor their service to our…read morecountry with an American flag when they came to pick up the body. Not only did this not happen, but when wrapping our loved one in white linen, their actions were shockingly rough and lacking in sensitivity while we were present in the room. Their treatment was impersonal and dismissive, making an already difficult moment even more painful. We were told that the individuals that came to pick up our loved one was likely new and not trained. What we observed was far from it, it was clear the 2 employees were very much in sync and had done this many times. At the service itself, we received only 1 of the 2 pre-paid flower arrangements we selected (the small one!). We prepaid for El Cajon mortuary's services for both of our parents. We had high hopes that the first experience was unique but our 2nd experience mirrored the first, confirming that the poor level of care we previously received is not an anomaly. The upside is we at least received BOTH pre-paid flower arrangements the second time. If you are seeking a mortuary that offers respect--both emotional for you and physical for your loved one, please consider other options.

Kimberly and the team at Bravo did an amazing job with guiding us through the process of setting up…read morecremation and services for my mom. Kimberly walked us through every step and was super responsive whenever we reached out with questions. Kimberly also managed the process of getting my mom a spot at Miramar National Cemetery. We met with Kimberly shortly before my mom passed so it was amazing to have a plan in place and steps to follow and someone guiding us the whole time. The mortuary also has a chapel and dining area so you can hold services and a reception on site. The whole family/team at Bravo were great and provide an outstanding experience. 10/10 recommend.

I'm so glad I found Bravo Family Mortuary. When my mother passed away recently, I had to find a…read moremortuary (I've never done this before) so I searched the internet and decided to call them. I liked the fact that they are a family business so thought they would be a good choice. Turns out they exceeded my expectations. They were very compassionate and thoughtful. Kim helped guide me through the process of having my mom cremated and handle the paperwork. I've already recommended them to a couple of my friends. I highly recommend them.

They were very rude to my grandmother! Do not use this service ! Only one worker there was kind…read moreenough to her but they definitely dont treat others with respect and the manager laughing about the way his workers treated my grandmother after a loss is heartbreaking. Please never go here it is awful. People just lose loved ones and they want to be rude and tell my grandma hes dead anyways is just plain disrespectful and evil.

It's hard enough when you experience the death of a loved one ... let alone go to a place you would…read morethink would be sympathetic and understanding . This was not the case ... the lady was rude and ridiculed us on not knowing how the process worked ( our first time being in charge of a fathers death ) ... had to fight to get him cremated ( make sure it is stated in the will). I am stunned how this place is still in business ! We were going to change cremation homes only to find out this place was storing the body so we didn't have a choice at that point . If you want rude , unsympathetic service this is your place ! But I will repeat "I WOULD NOT USE THIS BUSINESS!!!" Never again ..... Service requested was time consuming and the value is what it is ...

I just wrote a thorough review about Featheringill Mortuary on Google. Please read it. I highly…read morerecommend you choose Featheringill Mortuary if you suffer a loss of a loved one. The representatives are knowledgeable, patient, compassionate and extremely empathetic. They do not pressure you into buying unnecessary items you do not want. In other words, they do not take advantage of your grief. They are more concerned about what you want - what your needs are. They also offer other resources that can help you during and after the services. Please go into their website and read my review. I want to thank Aracely and Kyle for helping my family through a very difficult time. Your kindness, patience and expertise were greatly appreciated.

My father passed away in July and we selected Featheringill from a list that our pastor gave us. We…read morefound everyone who we dealt with to be sensitive and knowledgeable. I highly recommend. Araceli gave insightful advice and was warm and professional.

We had an unexpected loss, and I called to get information…read more If you need to make cremation arrangements in the San Diego area, this is the company to call. From picking up the phone on a Sunday, to walking us through the process, to having the most reasonable costs I found (when making a few calls that day), AFS went above and beyond. They showed compassion, didn't "sell us" - just provided the info we needed and said they'd be there if we needed them. We quickly secured their services, and I cannot recommend them enough.

I had a very similar experience to what many others have written about working with this small…read morebusiness. The staff were incredibly helpful, friendly, empathetic and patient. Not having any experience directly taking care of arrangements after someone has passed, I had no idea what I was doing or what to expect through the process. Joey and Tara were so wonderful and answered my questions, helped set expectations properly for me and were always available to take calls. Their pricing is very competitive and straightforward. There aren't any hidden or additional fees that surprise you when it comes time to make payment. I highly recommend them to help anyone through one of the most difficult and challenging life events. Thank you Joey and Tara!

A very nice mortuary in Escondido. Everything went as…read moreplanned, and the staff was very caring and professional. I do recommend calling these guys if you're in need of their services. Note that the parking is along the street (two hour limit). I doubt they would ticket you, though. You could also park at the Escondido library.

Losing my mom was one of the most painful experiences of my life, but the kindness and care we…read morereceived from this mortuary helped carry us through it in a way I'll never forget. From the very beginning, Thomas and Jodi treated us and my mother with gentleness, dignity, and deep respect. Jodi was exactly the person we needed to guide us through the difficult paperwork and the emotional process of choosing the final items for my mom's goodbye. She made it feel manageable, even when it felt like the world was falling apart. Thomas... I don't even have words for how grateful I am for him. He has a gift, he can read a room with so much grace and compassion. On one of the worst days of my life, he made things bearable somehow. He honored my mom as a vessel that carried her spirit, and he was deeply respectful of our traditions. He's a truly special person, and I will never forget his presence during that time. I hope I don't have to return for a long time, but when the time does come again, I wouldn't trust anyone else with the sacred task of preparing a loved one for the next world. This place and its people are a blessing during such a difficult time.