reached out to get an quote on an windshield replacement, , looking to get it done ASAP and phone…read moresystem kept glitching and dropping calls. It would not connect me to an associate.

Damaged my cowl on my 2017 BMW 540i, did a terrible replacement of my rear view mirror, and a few…read moreother issues that you can see in the photos. It took a year for them to order the part to replace my cowl, they were terrible at taking responsibility and taking their time to reach out to fix it. I called about the issues and sent pictures of everything, I was told there was no wrong doing and to handle it legally. Which I am 100% doing I prefer because the lack of accountability is totally unacceptable!

Patrick just left and was great to work with! Easy to schedule right away and job done fast!read more

Pat was wonderful to work with. He responded to my messages in a timely manner and it was easy to…read moreget an appointment scheduled. His 16 years of experience shows in his quality of work. I am super happy with the results! I felt the cost was extremely reasonable, and the fact that he is mobile and came to me was an added bonus. Super nice guy to work with. I highly recommend this business.

Brought my 2026 GR Supra 3.0 Premium in for PPF. As you can see, lot's of curves and angles. They…read moredid an excellent job. Great communication and the pride they take in their work really shows. Great job!

Great work and awesome communication! I surprised my boyfriend with window tinting on his new car…read morefor Christmas and he was so happy with how it turned out! I dropped the car off in the morning and picked it up a couple hours later. He also washed the car as well. The price is outstanding as well. I would recommend this company to anyone looking for a professional job at a great price.

Thankfully, Portland is not ranked high in terms of violent crime. However, when it comes to…read moreriff-raff and car break-ins, we're in the winner's circle. Portland Glass was the second business I called, the first said they didn't have the needed window in stock. A simple call to the dealer would have yielded the solution. The person who handled our initial inquiry was patient and his follow-up was excellent. The wait time was just one day. I received the much appreciated call that they would be 1/2 hour late. The duo who arrived in a newer long van were nice, courteous and professional. That is, it wasn't a disbelieved guy in a 1980s clunker. The entire job took less than one hour. Here's a TIP: better to park the car with the broken window in your clean driveway so they can vacuum all the pieces inside and out. Unfortunately, I parked it on the street so some of the pieces fell into the wet leaves. I had to clean that up which was my bad. I highly recommend.

Update - 6 months after they replaced my windshield a large crack developed in the lower corner. I…read morehave attempted to message them twice now to just ask if it would possibly be covered under a warranty as it was just replaced 6 months ago. I also asked if not how much it would be to replace again. Nothing angry or accusatory. And I've received zero response. Very disappointing. Great, quick service. It was easy to communicate and schedule. I'm very happy that I found Portland Glass to replace my windshield!

Customer service! The front desk person is a card! Very attentive and funny have been going back…read morethere since

I recently had the windshield replaced on my Toyota Tundra at the Safelite location in Beaverton,…read moreOregon (13227 SW Canyon Rd.). Unfortunately, the experience took three separate visits before the job was completed correctly. Day 1: I dropped off my truck, and after a few hours I was notified that the windshield had been replaced. However, I was told the forward-facing safety sensor could not be recalibrated. The staff explained that I would need to return in about 10 days so they could replace the windshield with a different brand of glass, which they believed would resolve the calibration issue. Day 2: I returned as scheduled only to find out that the replacement windshield had never been ordered (or was forgotten). This was a complete waste of my time. To their credit, the front desk employee recognized the inconvenience and offered me a free set of windshield wipers as a goodwill gesture. While my main concern was making sure I wouldn't have to come back a third time, I did appreciate the effort to make things right. Day 3: The new windshield was installed, and this time the safety sensor was successfully recalibrated. However, when I asked about the complimentary windshield wipers, I was first told they had been forgotten because they weren't added to the work notes. Later I was told they had actually run out of my size. The inconsistent explanation was disappointing. After getting home, I also noticed quality issues with the installation. There were black marks left on the upper corner of the windshield, and some of the interior headliner/fabric had not been tucked back into place properly. I've attached photos of both issues. Overall, I appreciate that the staff remained courteous throughout the process and that they ultimately resolved the calibration issue. However, the repeated scheduling mistakes, poor communication, multiple return trips, and lack of attention to detail made what should have been a straightforward windshield replacement a frustrating experience. I hope Safelite uses this feedback to improve communication, quality control, and follow-through for future customers.

I took my 2025 Tacoma TRD pro in for a full PPF. Scott and the crew did an amazing job on it and I…read morecould not be happier. The prep and finished product was well worth it. Highly recommend Gallagher auto spa. If you have an Avants Membership make sure to say that, saves about 1k off the price. I was very impressed with their due diligence in wrapping my truck as was one of the first ones of this model they did and having a 10 year warranty makes me feel even better! Worth the price, definitely paid for my Avants membership fee and we were able to support local.

We have had vehicles detailed here on several occasions. They always do an incredible job! The…read morevehicles look amazing! Inside and out! We highly recommend!

AI provided the perfect and cheap service! He saved my totally smashed windshield glass and my…read morecar! His service is so detailed , so quick and so high quality!

We had a amazing experience working with Al to repair a moonroof that has been leaking on a car for…read moreseveral months. He was professional and reassured me when I called that he knew exactly what to do for the issue (which I was a little hesitant to believe since I had called many auto shops to try and get the issue fixed and they would not work on it). He was ready for us when we arrived and diagnosed and fixed the issue in about two hours. We drove away relieved and with a non-leaking sunroof. Highly, highly recommend!