A follow up on MS Glass they had replaced the HUD windshield on Vette did a great job a couple days later noticed a scratch in glass took it back to them , after they reviewed it they determined it was a defect in glass and ordered another windshield right away , a note here it is a challenge to find these windshields for this year Vette but they did it within a couple of weeks and replaced it one more time , it is now perfect ! That folks is CUSTOMER SERVICE! I strongly recommended MS Glass!!! read more

MS Glass Outlet - Windshield Vette - Auto Glass Services Near Me - Beaverton, Oregon

Do not use MS Glass in Beaverton. I had a new windshield installed and they scratched the paint in about 15 to 20 places, Mostly on the passenger side of the windshield. I should have gone with my preferred Windshield installer with Allstate insurance, as recommended. Wow read more

MS Glass Outlet - Scratches from MS Glass windshield install - Auto Glass Services Near Me - Beaverton, Oregon

The best part was Mark! Thank you my guy you came through! The owners son tho has an attitude that needs adjusting in the business world. The service dudes were a little directive but hey they wanna paid lol value was what I wanted thank you. service requested only cause of Mark! read more

MS Glass Outlet - All day! Like new! - Auto Glass Services Near Me - Beaverton, Oregon

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They were great! I called Monday AM to see if I could get a 2009 Prius Windshield replaced (vandal damaged) and they said come on in. So, got there about 8am, they said about 90 minutes. They were done in less than an hour. The price and value were great. Super happy. read more

Replaced my windshield with this company a few months ago. They did a good job but left my car unlocked after the job was done. Also, the parking lot is very dirty with trash. Would like to see the company clean it up. read more

I had a what I thought was a leaking windshield in a 7 year old truck, so I took it into MS Glass. They had somebody meet me at the truck to look at the symptoms of the leak, which was water accumulation and drips from my headliner beneath the corners of the window. They agreed that the windshield would need replacing, and so the did the work for about $370. After it was completed I asked them what the condition of the seal or gasket that had been under to windshield was to confirm this was the cause of my issue. They determined that they couldn't tell me, then asked if my truck had a sunroof, to which I replied yes. They said if the windshield repair didn't address the leak, then I should have somebody (maybe even them) look at the sun-roof drains for clogging. At which point I should have and failed to ask -'why didn't you do that BEFORE replacing my windshield?' Naturally the leak continued in abundance, as it was a rainy day, so I online sleuthed how to find and clear the drains from the sun roof, which was an easy thing to do on my own for free, and now I don't have any leak into my headliner. So I paid $370 for a windshield that I did not need and a suggestion that sunroof drains are a common culprit. I feel in a customer oriented business, the customer should be able to rely on the professional to diagnose and address the situation before performing costly and unnecessary work. This is an unethical way to run a business, and I will refuse to use MS Glass in the future for any reason. read more

Zero integrity. So I've been here a few times for various auto glass needs and until now they've always been great and done good work. So if you're looking for decent work at a decent price it's not a bad deal. However the last time I went in they managed to scratch and lightly dent my car and absolutely refuse to take responsibility for it. So that's the trade off. I've read some of the reviews for MS Glass and anyone who had reported a scratch or damage not directly relating to the glass tends to get gaslit or told the thing was already there. There is zero professionalism or accountability from these people. I called and was told to come in, and then was promptly argued with and told they have no idea how a scratch on the back end could possibly have happened during a windshield replacement. He then proceeded to walk around my car, which is in otherwise good shape and nitpick any scuff, minor scratch or fleck of dirt as an existing flaw and that these things happen to "old cars." This is not an old car. I do acknowledge the paint isn't perfect anymore but its nice and I didn't complain about existing issues, I complained about a scratch and 2 dents that happened in the timeframe the car was in their shop. They definitely drove it around their cramped parking lot littered with pieces of glass, wood, pallets, metal, carports and poles in order to do the work. It looks like it was scraped against something like this while being moved. He tried to persuade me it might've happened while I was driving home. As though myself and someone else would have been totally clueless about a collision like that. Whenever I made a counter point he changed his argument. They work on hundreds of cars, I'm sure this is going to happen occasionally and some professional accountability and behavior would be nice. It probly wouldn't have been too expensive to fix, but alienating people is more important here. read more

MS Glass Outlet - Scratches and dents from my visit to get a windshield replacement. - Auto Glass Services Near Me - Beaverton, Oregon

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My car was broken into on a late Tuesday night. I called Ms Glass Wednesday morning, and they had me in within an hour to work on my car. It took them two hours to get me back to normal from a disastrous evening. Sam was crucial in me getting where I was. His communication was crystal clear, direct, and he had a sense of urgency that is lacking in today's world of client service. I interacted with multiple individuals here and every one of them was ON! 100% will be back here for all of my glass needs. read more

MS Glass Outlet - Break-in photo 2 - Auto Glass Services Near Me - Beaverton, Oregon

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New car so waited for the glass available. Ordered over night once in. Appointment the following day. Calibration as well. Friendly at the front desk. I had my car back and calibrated in 2 hours. Impressive. Also, with my coupon..just ask them, $400 less than Safelite!! Highly recommend read more

Went to Forest Park at Germantown road for a bike ride. Came back and the window was broken. Called the Glass Outlet and got an appointment the next morning. In and out in under one hour. Service was fast. I cleaned out most of the glass but many pieces were still hanging in there. Over $300 for my right passenger door window. I'm happy about the repair but not the break in. read more

Repair on window seal came loose after having it replaced here over a year ago. Even though I didn't have the paperwork, they did it for free and they didn't have to. I appreciate that. Solid customer service. Thanks Amir read more

Just had a small cracked repair on my sprinter van. The service tech Jason was fantastic! Professional and friendly. Quick efficient. The entire process was 5 stars read more

The team and the service is top notch. I highly recommend them for quality and value!

Sam was who answered the phone originally, and was an absolute joy to deal with. A true professional at his job. Everyone here was amazing. They turned a really crappy situation after my jeep wrangler was broken into, into a positive, uplifting experience with good parts, fast expert installation at a great price. I will definitely be back when needed. I won't go anywhere else for auto glass EVER! Anyone reading this please know if you choose to go with MS Glass you are in good capable, knowledgeable, hands from start to finish. If there was a way to give this company and its employees 10 stars, I would!!! read more

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Mike and Amir did a great job helping me out. Great service and quality, appreciate the kindness and steps they took to assist me.

Fast and efficient service in my driveway. Responded the next day to my request for service. I highly reccomend Ms Glass read more

Gave three stars because they were very responsive when I called last December to replace my windshield and was able to get me in the next day. However, I wouldn't recommend going if you have a newer car with windshield sensors. My car has automatic wipers and I had to come in again because the sensors weren't working so they took a look at it, and it worked when I left the lot but then few hours later it stopped. I had to come in once again, and they finally fixed it by putting some tape but now I'm left with a "ding" noise every time I use my wiper. When I brought this issue up the third time I went, they just told me it's because it was a new windshield but a year later I'm told by others they bent the wiper arm. read more

Marlina did a FANTASTIC job helping me with my broken car window. Best customer service ever, very friendly and straight forward. Best price in town. read more

Had to take my car into a mechanic because the driver side window was getting stuck. Found out there was still a ton of glass inside the door panel when MS Auto glass told me they had cleaned it. Also, the screws weren't properly tightened so clips were loose. My mechanic verified all of this. So another $300 I'm out because one of their employees decided to not do their job right. Thanks. read more

My right side mirror housing was cracked and glass popped out. Sam was very helpful and set it up for me. He ensured I was safe to go back and drive and offered support Thank you ms glass and Sam read more

Efficient: Quick and Good Price Location: Central to lots of restaurants, coffee, shopping within walking distance - knock out other errands while you wait! Somebody broke a side window on my car a few weeks back. At the time, I called several shops who either wanted to know my insurance deductible PRIOR to giving me an estimate (shady!), or I was told this window was unavailable in Oregon and Washington - if it were available, I was likely looking at $500-1000. So, I patched the window with plastic and drove with it for a while. Yesterday I decided to try again, and MS Glass was the first call - not only did they have the glass in stock, it was the most affordable quote I'd heard - far better than the aforementioned quote range. They got me in same day, and I was out in less than an hour and a half! Although they mentioned that they thought the motor no longer worked, I have been able to roll the window down and up still! Very pleased with the price and the time this took - efficient! ALSO, it's locality to other businesses - food/coffee/shopping - allowed me to knock out several other errands during the wait! Hope I don't have to get a window fixed again soon, but this is where I will go if I do. Thank you MS Glass for having my window in stock, and for your speediness installing it! read more

I love the work that was done at my house today. The three men that came to replace the glass in my windows were fantastic. Clean neat and courteous, not to mention fast. I love the work they did. They even clean the new glass inside and out . I got the best price and feed back on MS Glass Outlet. I will use them again, read more

MS Glass Outlet - This shows three window glass replacements. One on top one large in the middle and one small on the bottom. - Auto Glass Services Near Me - Beaverton, Oregon

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I'm so impressed with the service I received from MS Glass in Beaverton over the past two days. From start to finish it was a pleasure. I shattered the back window of my pickup. When I got home and noticed my entire truck had been vacuumed out I was absolutely amazed. "What unheard of Customer Service!" Thanks you, MS glass read more

Once again I'm back at MS GLASS in Beaveton and once again the service was top notch. Thank you, Sam for getting in and out with same day service. You and & Sue are the best! I don't like replacing my windows but when I need to you guys rock!!! read more

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Incredibly quick service on my 335I BMW, brought it in a littler later then my 8'o clock appointment but they still took me in and had me out in under 2 hours, I'll be recommending MS glass to anyone else needing glass repair! read more

Highly recommend, no appointment was needed and rock chip was fixed in under 30min. Staff was friendly and knowledgeable. Shout out to Sam- job well done! read more

MS Glass Outlet - Before and after - Auto Glass Services Near Me - Beaverton, Oregon

My Ford Escape is vintage 2006 and starting to show its age. It still runs like a champ and has relatively low miles on it. I carefully maintain the moving parts at Everett Street Autoworks. On one of the rare days that I wanted to drive, I came outside to find my rearview mirror was dangling by a chord. I called Everett Street Autoworks first and they recommended a glass shop. I checked Yelp of course and found MS Glass. I had the day off and I called for an appointment. The were able to get me in right away. The girl on the phone told me it would take about an hour. I went inside and called an Uber to take me to Washington Square. As I'm sitting there about 10 minutes later waiting for my Uber, a man comes out to tell me that my vehicle is ready. It cost $45.00 and worth it as it saved me money on two Uber rides. I only regret that I didn't have them replace my worn out wiper blades. They were having a special on that. 2021 - Review #6 read more

The Best price in Beaverton and fast service, quality and guarantee this is my third time used this services..

Been coming here for years and never been disappointed. Thank you for your continuous amazing customer service!

This was my first interaction with MS Glass and it was mediocre. They gave me an appointment window of 8-12 on Wednesday. Thirty minutes later they called and said the appointment might be later in the day but someone would call Wednesday morning with an update. Since they didn't call, I phoned them Wednesday afternoon and got passed around to three different people and was told that they would get a message to the installers to give me a call. They did not call Wednesday. On Thursday we got a call saying the installers would arrive in 20 minutes. About an hour later they arrived. They seemed to do a good job and I'll find out in a week or two when I run it through the car wash. read more

Had a very bad experience with the salesman, Sam. He quoted a price that was 50% higher than his competitors, but then he bought the last piece of glass without my approval. Afterwards he called multiple times to haggle over his "mistake" but would not match the pricing of his competitors. After finally agreeing to cancel the ordered glass on Saturday, he called back on Monday morning and said that he wasn't going to cancel and offered a higher price than he did on Saturday. I've never dealt with a less professional salesman. I'm assuming he is commission based and trying to keep his numbers up, but this is a terrible way to do business. read more

Who knew?! MS Glass does residential glass replacement! I had no idea... I am selling my house soon and had a couple windows that were broken/needed to be replaced. Several calls to various window companies and the soonest I could get them replaced was 2-3 months! I did NOT want to wait that long! My realtor recommended MS Glass to replace just the glass... But they are an Auto glass company right? Guess what... they replace residential glass too! It took a total of 9 DAYS from the time I called and spoke to Valerie, had an inspection done, ordered the glass and installed. Thank you Devon, you did a great job! AND, total cost for fixing 3 windows was about the same as having 1 new window installed. Now I just need to get the rest of the windows to shine as much as these new panes of glass do. Seriously, Thank you Valerie and Devon. You guys rock! read more

MS Glass Outlet - replaced both panes of glass in the slider - Auto Glass Services Near Me - Beaverton, Oregon

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Just wanted to thank the professional and speedy staff. They made it easy! Also Sam is a stud.

I got my car broken into and needed my window fixed ASAP. This place handled the situation very well and their work was efficient and quick enough. Sam McAleer made it much easier on me & explained everything & what would be better for my car! He made sure the job was done right and on time right when I needed it to be, and was very honest which I appreciate a lot! Thank you Sam!! read more

super nice and helpful. no hidden fees and they were able to do it in a hour the day of. I would highly recommend coming here!! Mike and Amir are amazing! read more

Getting my fiance's windshield fixed was a breeze. I called and they happened to have her kia soul glass on hand already, due to their extremely efficient operations I was able to get in within 15 minutes of calling. Will only ever use/recommend ms glass no matter what. Sam was amazing and made me feel very welcomed along with the rest of the staff. read more

My windshield had a small(ish) crack from a rock hitting it. They were able to repair it on the spot in about 10 minutes! Sam was incredibly helpful and explained the entire process. Fast and great customer service. Highly recommend. read more

MS Glass Outlet - Windshield after rock repair. - Auto Glass Services Near Me - Beaverton, Oregon

Sam was great I came to ms glass because safelite WAS HORRIBLE TO DEAL WITH AFTER LIES AND WAITING. I contacted ms glass I used them maybe 15 years ago. Sam heard my situation and made it happen I told him where to get the glass because safelite had me do their job for them. I highly recommend MsGlass make sure you ask for sam and tell him all your frustrations with safelite or your other glass company he will get you worked out the same day or as fast as possible. Thanks Sam and team at MS Glass! read more

My driver's window mechanism broke during a storm. I called them and had an appointment the next day. The personnel at MS Glass are extremely professional and courteous. I arrived a few minutes early, had an estimate in less than 10 minutes. I waited for my car, and it was ready in less than 90 minutes. Thank you, MS Glass. I will be recommending you to everyone. read more

MS glass did a great job even though we ran into a few bumps they were able to get my windshield fixed in a timely manner and I was able to get to work the same day, huge thank you to Sam Mcaleer he did an amazing job communicating with me and the mechanics and met my need in time for me to be back out on the road! Thank you! DEFINITELY RECOMMEND IT! read more

MS Glass Outlet - Auto Glass Services Near Me - Beaverton, Oregon