Wow! My marble basket weave tile looks brand new. I spent over 4 hours trying to clean it myself but would have never gotten it to be so beautiful. Eddie was amazing and so professional. He explained everything to me in detail and was so patient and understanding. He refurbished the tiles and did a color seal. I am so happy with the service and especially the results. My neighbor is calling Sir Grout today to do her bathrooms. read more

Sir Grout Chicago - This is what it looked like before - Refinishing Services Near Me - Chicago, Illinois

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Andrew was a conscientious young man who cared about what he was doing. Not only that he seem to know what he was doing. Seems a little pricey but the work was good. read more

They are very professional. They did an excellent job. The young man that did the work was neat and tidy. The price was right. I will use them on my second bathroom. Don't hesitate to use Sir Grout you won't be disappointed. read more

Had a great experience with Sir Grout. Really easy to set up time to get a quote. The price was very competitive. They were on-time for everything. Appeared to do a very thorough job. Would certainly recommend. read more

The whole process from start to finish was very nice! Ann, our salesperson, was knowledgeable and got our job scheduled quickly. The workers arrived on time, were friendly, and cleaned up after the job. The grout looks so much better and I wish I had done this sooner. Hoping the work stands the test of time! read more

We had a tough grout job in our bathroom (first time home owners, didn't know how to keep it in good shape). Easy consult over FaceTime. Professional and polite service on the day of the job. Great communication with one minor concern afterwards that was a non-issue in the end. Will definitely be my go-to grout specialist in the future. read more

I'd like to acknowledge I was given a partial refund . Dan was understanding & accommodating on that front. read more

Sir Grout Chicago - 2.5 years later - Refinishing Services Near Me - Chicago, Illinois

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My service person, Felix was fantastic. Very professional, very knowledgeable and accommodating. My bathroom looked brand new when he finished. I also had my kitchen backsplash, cleaned and sealed and it looks great. Still waiting for my granite cleaner, which was not on the truck. Very happy with their service. read more

So far... great! Had a leaky shower and got a couple quotes to fix. The contractor I spoke with suggested ripping everything out and starting new ($$$$). I gave Sir Grout a shot, figuring I can at least buy some time until I do the renovation. The virtual assessment was painless. The service tech was great (on time & efficient). Gave clear instructions on what we needed to do after and did great job on my marble. Shower looks great again! read more

We got an in-home quote in just a couple of days, and scheduled work on our master bathroom shower in just a few days later. The work was done promptly and so professionally -- it looks great! Very satisfied! read more

Sir Grout did an excellent job cleaning and regrouting our bathroom, laundry and mudroom counters, floors and showers. Everyone from the front office to the crew working in the home was timely, courteous, knowledgeable, and professional. Great communication throughout the process. read more

Sir Grout did an amazing job on my 18 year old master bathroom shower and floor, it looks brand new. The grout was cleaned and sealed beautifully by Chris. The virtual appointment was quick and easy and the job was completed in one day. He also cleaned and sealed the grout in my daughters bathroom and it looks amazing!! I am having Sir Grout come back out in the Spring to do my laundry room/ mudd room. Excellent work!!! read more

The technician, Tim, did an outstanding job. The only problem was, the sales manager was a bit rude.

I just talked to a Carlotta who was not very friendly or nice when I started to ask questions about how they do estimates over google or FaceTime. I don't live in Chicago and wanted additional info on what I was going to ask my tenant to try and handle. It was a 30 minute if more estimate and I was not going to be able to be on the call because they only talk to one person at a time. When I said you guys should have a better system because you can have calls with multiple people in the call ... Carlotta started talking over me before she hung up on me with a ok you have a nice day and hung up. Really nice talking to you rude lady and now I will move on to someone who is kind. read more

Highly recommend! We had some unsightly mold and mildew in our shower tiles and grout that we could not get rid of no matter how we cleaned and found Sir Grout! We were able to do a virtual consultation and got a reasonable quote and was very easy to schedule. The best part was our technician Jasmin! It's clear Jasmin loves what he does and takes a lot of pride in his work. He explained Everything and took his time doing really meticulous work. The end result is even better than I could've imagined and he explained to us how to take care of everything after! We will definitely be using them again and recommend sir grout and especially Jasmin! read more

After taking the advice of some friends, who suggested that cleaning the chocolate marble tiles in my shower with a mixture of white vinegar and blue Dawn was the solution to my soap scum woes, I was convinced--by a so-called tile restoration company and an interior designer--that my only solution was to rip out and replace the "ruined" stone ($$$$). Luckily, I found Sir Grout! After an easy-peasy virtual estimate with Ann and an in-person inspection by Jasmin--who is nothing less than the Michelangelo of marble--I was hopeful my shower could be restored to its natural luster. The results were nothing sort of miraculous! Every aspect of the work--or more precisely: "artistry"--exceeded ALL expectations! I cannot stop beaming from ear-to-ear every time I see my reflection in the gleaming stone! read more

Sir Grout Chicago - BEFORE Sir Grout - Refinishing Services Near Me - Chicago, Illinois

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I had used Sir Grout in 2014 and it wasn't until December, 2023, that my marble shower with a granite seat needed to be cleaned and resealed. I was thrilled to have Mario do the work. He arrived at exactly the time he said he would come and was extremely professional, efficient, skilled, and very carefully brought in the needed equipment all the while making certain that nothing got scuffed or damaged. He protected my carpet and did an incredible job restoring my shower back to the way it was the day it was initially made. Mario was terrific and completed the job in half the time I was expecting it to take. Kudos to Sir Grout who sent reminders of the appointment we had arranged and especially to Mario who did an outstanding job! read more

Yesterday I had the Kitchen tile resealed after 17 years. To say that the grout had taken on an ugly/dirty color would be an understatement. Kevin was my technician and he was fantastic. He was informative throughout the process, helping me choose an appropriate grout color and ensuring that I was completely satisfied before leaving. My kitchen floor looks as if it was just installed and is ready for the next 17 years!! I would highly recommend Sir Grout and make sure that you request Kevin! read more

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Estimating process was easy and efficient (we did ours via FaceTime). Estimator was very honest of what needed and not needed to be done. Tim showed up on time, and was very professional. Explained his work, answered all our questions, and left without leaving any mess. Highly recommend and will use them again for future projects. read more

We needed to have some routine grout and caulking repair and cleaning done for our tub shower. The process to do a remote estimate was quick and simple, and they were able to address my needs soon thereafter. The technician that came to do the work, Tim, was right on time, was super nice, and did an extremely good job. We're thrilled with the work he did for us! read more

Perfectly satisfied with the workmanship and quality. The technicians that were here doing the work--Eddie and Chris--were great. Professional and very skilled. Plus, the work was done impeccably in a very small space. They explained in detail what they would be doing and at the end reviewed all of the work that was done as well. Very pleased and would recommend them for sure. read more

Tech showed up on time and was super professional and polite. walked me though the process and got to work. excellent workmanship from beginning to end. Shower is as good as new. Highly recommend Sir Grout and will likely use them again if needed. read more

I have been looking for a reliable and capable grout service. I found one. Sir Grout was in touch at all times, prompt, clean and did a wonderful job. Somewhat pricey, but the job was done properly and and professionally. I would recommend Sir Grout. read more

Professional throughout entire process Kitchen floor was cleaned and color sealed with a lighter grout, looks brand new. Reasonably priced for an excellent value. read more

The best. Quality humans. My contractor did a ton of damage to my place, leaving silicone adhesive everywhere. I felt not only ripped off but betrayed... I called Sir Grout to help me clean up the mess. Leslie (amazing) came and had a look, said she felt so sorry I had to deal with this, and told me they have a minimum charge, but in good conscience she could give me tips on how to do this myself in a way that would save me the minimum. Since I had already been subject to bad service and money loss by my contractor. How often is it that people behave with SUCH DECENCY these days anymore... will use them for any and everything in the future. Thank you so much. read more

They did a wonderful job for us. Ask for Andrew. He was prompt, courteous, informative, and efficient.

Absolutely great service. Very professional company and would highly recommend them. Not the cheapest but very honest and excellent craftsmanship. Remember you get what you pay for. read more

I found Sir Grout online after my 4-year old marble/ tile shower was looking dingy/ moldy. While it was a bit pricey, they did an excellent job, and my shower now looks brand new again! The service person was professional, timely, and worked hard for hours. Highly recommend read more

Very, VERY happy I contacted this company. Not only did they do a good job, they made the process so easy to set up, and got the guy in here to do the job. Initially, I dealt with Ann. She was fast, efficient and organized. We did a facetime consultation and within minutes after the consultation, she sent me an email detailing the proposal and the projected estimate. I immediately agreed, signed the contract and sent it back to her. Within a week, a guy showed up on time for the appointment and did the job! I am very satisfied, highly recommend these guys. And btw, the final quote was very reasonable! read more

The results were great. Our bathroom has been renewed. The price not so great. The technician was professional, timely and competent. The job took him 4 hours to complete and the cost was $1,350! $330/hour. I've paid attorneys less per hour. If this is their standard pricing i would get competetive quotes. We did not have a chance to get addiditonal quotes as we were setting up to sell the house. If they took advantage of us for disclosing our sense of urgency shame on Sir Grout. read more

My bathroom desperately needed to be recaulked and resealed and Sir grout came out and did an incredibly professional and clean, precise job! I am super happy. They also caulked my sink in the kitchen and I even had to have them come out for additional sealing around my faucets which they did promptly and beautifully. Thank you, so happy! read more

We brought Sir Grout in to spruce up our master bath prior to putting our house on the market to sell. The initial sales rep who came out for the consultation was incredibly friendly, on time and understood our goal of selling the home. With that in mind he made recommendations on where to make our budget work best and even gave a few tips on things we could eliminate in the work order if needed. The day of the actual service again, the crew showed up on time, worked a full day and was able to complete the work in a very large space. They took care of regrouting both our large walk in shower which is floor to ceiling tile work in addition to regrouting our entire bathroom floor. They showed us multiple grout options and chatted through what could and couldn't be done. Last, they fixed a broken tile which resulted in them having to fix the sub floor. If I ever need tile work done again, I will definitely call Sir Grout. read more

My bf and I hired Sir Grout to regrout our master shower floor and clean/patch the walls. The quote seemed expensive at first (albeit I have no knowledge of what goes into a project like this) but it was a 9.5 hour job and the guy that performed the work, Mario Barcenas, was great. In addition to performing the job well, Mario is extremely knowledgable. He informed us we have natural stone on the floor and limestone on the wall so now we know we need to squeegee the walls in addition to the glass door given the materiel is porous and needs to be dried immediately in order to be maintained. read more

Sir Grout Chicago - Wall cleaning and patching with total regrout on the floor - Refinishing Services Near Me - Chicago, Illinois

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We had tile work done today and the results are incredible. Andrew from Sir Grout arrived at the beginning of the time window given to me and immediately ran through his plan for each of the three rooms, specifying the process and time frame for completion. He worked efficiently, effectively and we are happy with the outcome. I highly recommend this company who has done tile work for us several times, each time the work lasted and was such an improvement. read more

They really did a bang-up job in refinishing my bathroom vanity. It looks almost like new! read more

Pictures speak thousand words! Hire them! The owner came over did the project with his crew. They worked very hard and did a fabulous job. Thank you! read more

Sir Grout Chicago - Refinishing Services Near Me - Chicago, Illinois

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I'm a repeat customer with Sir Grout for my downtown Chicago condo and am really happy with the work they do. The last time I used them was 6 years ago and they did excellent work so I wanted a fresh cleaning on a shower along with some additional new work for some counters. The technician Josh was on time, friendly and did excellent work. One nice thing is that I spotted some additional items which weren't part of my main job and Josh was able to add that to the work I initially needed. Everything looks good as new and my condo really has a much fresher look as a result. I really suggest Sir Grout as everyone was great to deal with. It was also nice to do a FaceTime virtual estimate so the work could get started pretty quickly. read more

Ok let me just tell you, this place is awesome. We just bought a new home and needed our master shower spruced up. The limestone was discolored and the grout needed some touching up. They came and gave a free estimate. My husband said the guy was really nice and helpful. Didn't feel like he was trying to take advantage of us...which is common in this industry. Just like cars, ya know. It's not cheap when you have these issues, but once we had the estimate, Dan worked with me via email to schedule an appointment. Which for me, is great because it's difficult for me to make calls during the day due to my schedule. We were able to schedule the two days they needed. They came, they fixed, they rock. Our shower looks brand new. It's amazing. I would highly recommend these people for any work like this. I'll post some pics...amazing! read more

Sir Grout Chicago - Before and after....beautiful! - Refinishing Services Near Me - Chicago, Illinois

They made an appointment to come grout a room, but they didn't keep the appointment to grout the room. They didn't call to say they weren't coming, just never came, and when I called, all they could say was they could reschedule for 6 weeks. No thanks. read more

I would recommend this company to everyone. We had obtained quotes for renovating a bathroom and kitchen in our Old Town condo which were outrageous. We tried to think of some creative ways to make what we had look better and brought in Sir Grout and they did a fabulous job. The experience was second to none. The technician was on time and did a fabulous job. Our bathroom and kitchen looks brand new. read more