Good old Yelp. I did the crazy thing of falling in love with a beautiful old Lexus convertible that was being sold by a private party all the way across the country in Baltimore. Having no time to fly out, check out the car, and drive it home to California, and having no contacts or friends in Baltimore, I searched for the highest rated local Lexus mechanic for a prepurchase inspection and Sisson Street appeared. So many stories in the reviews of Jeff's expertise, friendliness, and integrity. So Jeff did the inspection, informed me that the car was in spectacular shape, and offered to help me and the seller by allowing the transport truck to pick it up at the shop. He also advised me on how to best ship the car. His care, attitude of service, and overall good vibes have made this potentially scary process much easier. Great shop, great person. The seller of the Lexus was impressed by how charming and friendly the place is. read more

If I could only recommend one business to people, it would be Sisson Street Automotive. Jeff is hands down the best mechanic I've ever been to, and it's not even close (other mechanics I've been to haven't even been bad, Jeff is just THAT good). The quality of his work is fantastic and his pricing is very fair. He goes out of his way to work within your budget, letting you know what work is critical (if any) and should be addressed asap vs. what he's noticed could use fixing at some point in the future. But what really sets Jeff apart is his dedication to helping his customers. You can't put a price on the peace of mind I get after I take my 16 year old car to Jeff. Not only am I confident that I'm getting a good price; I also know that my car won't then break down immediately afterwards due to shoddy work or from some other issue that I didn't think to ask about (if I asked Jeff to get my car roadtrip ready, it will BE roadtrip ready). And I know I never have to be worried about being judged for asking questions or for the state of my car (yes, there's gorilla tape on parts of my car and no, Jeff has never mentioned it -- in fact, he always talks about how great my car is and how much he enjoys working on it). As a woman with super limited car knowledge who's always a little worried that I'm getting fleeced at auto shops, the trust I have in Jeff is priceless. I also know that Jeff will let me know when it's time to think about retiring my car. Every few years, I'll check in to see if he thinks it's worth me continuing to fix my car up or if I should start thinking about getting a new one. I probably would have thrown in the towel years ago and just gotten a replacement car (even though I love my current one). But thanks to Jeff, my first and only car is still trucking! But Jeff doesn't only make sure he's giving YOU the best possible value; he's also more than happy to help you ensure you're getting the best possible value from other mechanics. He's had to refer me to some other shops for work he couldn't do (or that would be much more expensive for me to have him do vs. other shops -- again, what integrity) in the past. And whenever I expressed any nervousness about them trying to upsell me, he's always told me to just give him a call if anything sounds off, and he'll advise me on what to do. Recently, I even had a situation where I texted Jeff about a light coming on in my car during a roadtrip. I wasn't sure if it was safe to keep going (the manual was extremely unhelpful, saying both that it could be a situation where I needed to stop and take my car in immediately or to just have it looked at sometime soon), so I texted Jeff a photo and asked what he thought. Jeff got back to me right away, and -- with the caveat that he couldn't be certain what was going on, since he wasn't there looking at my car -- he gave me information that made me confident that I could safely keep driving (spoiler: he was right). He then looked at my car the following morning and got the issue fixed (the problem had been a loose gas cap, as he suspected, and the system just needed to be reset for the alert light to turn off) in under 5 minutes, free of charge. And he even told me he was so glad I felt comfortable texting him about this! I've been taking my car to Jeff for over 8 years, and I can't recommend him highly enough. If you're looking for an auto shop, congrats! You've found the best one out there. At Sisson Street Automotive, you'll get great prices, exceptional work, and outstanding customer service. And you'll even get a thank you postcard with a drawing of Winnie, the world's best shop dog, for your trouble. 11/10, would recommend! read more

Jeff is hands down the best mechanic I've ever had the pleasure to work with. He's honest, punctual, friendly, and gives great advice. If there's something you don't need, he'll let you know, and if there's something you do need, he'll let you know how far down the road you can go before taking any action on it, so you can get the most value out of what you already have. I'd give him 6 stars if I could! read more

I cannot recommend Jeff enough. As a woman who does not know a ton about cars, I often feel like I am being taken advantage of at shops and being scared into buying things that are not necessary. Never have I felt that way with Jeff, he is very knowledgable and honest with what needs to be done and what can wait. Even better, his pricing is fair. I've gone to him for everything from routine maintenance to a total brake rebuild. The one downside to his shop is that you normally can't get your car in same-day or next-day. But as a small shop, that's to be expected. I can normally get my car in within the week. On the bright side, once he starts working on it, it's usually done same day. I also love when I get a thank you note from him in the mail after service, signed by him and Winnie (his dog)! Also, pro tip: If you live near the light rail, his shop is a short walk from the Woodberry station. Drop off your car and avoid paying for an expensive Uber or Lyft to get home! read more

I made a visit to this location twice to receive a quote(the first time he was out on a workmans holiday with no notice on the door so a second visit was neccesary) and he was adamant about not giving quotes over the phone and that my vehicle would need to be visually inspected to recieve a quote for anything. Even the cost of the part needed. He also informed me that if I was trying to save money, he was not the shop for me. A few hours later, I received a quote and was informed that they would not use customer supplied parts even if they were OEM. I asked where he got the pricing from the parts from, and he replied and informed me that I was not a good fit for business. read more

I went there to fix my flat tyre. I arrived prior to the opening. First they ask me about an appointment. I checked the website to get an appointment but there was not appointment area. I asked where to get the appointment they told me to stay on deck for 30 minutes. I waited. After the wait they came back and told me my appointment was 1 week later. I was like ...what? I was supposed to get my flat tyre fixed. Totally disappointed read more

Great service and very helpful explanations as to problem with car and options to fix it. Fair, honest and reasonable prices

Great service from Jeff. He was a great communicator - suggesting what I needed to address and what could wait. My car is 13 years old, and he seemed to be getting almost as much satisfaction in making it last as I am. Will definitely use him again. He also has the night-before drop off box, which I find really convenient. read more

There are no words to describe how amazing Jeff is. He is one of the most stand up guys I've met and does a fantastic job on my car. I have a 1996 Toyota 4Runner that he has kept running the last three years. As a young woman, I'm always wary of car mechanics, but Jeff put my mind at ease from the beginning. He gives me a break down of what things cost, explains what are imminent vs long term needs and always has it done for under the price and in less time than expected. I only wish that everyone else in this industry was as professional, respectful and kind as Jeff. The hand-written thank you cards after each service are just icing on the cake and speak to the dedication he has to his profession. I can't recommend him highly enough! read more

I am a second generation customer. Jeff is the only car guy I trust--and I have been relying on Jeff since I started driving 25 years ago. When I lived out of state, I would drive back for service. He is honest, practical, and his work is great. He has helped me and my parents keep cars running safely for decades and hundreds of thousands of miles. read more

Jeff at Sisson Street should be what all other mechanics strive to become. Honest. Integrity. Knowledge. After checking out my Accord which I brought in for a brake checkup, I was surprised when Jeff advised me against getting any work done. This was after a local Mr. tire strongly advised that I receive a "brake flush". Jeff explained why this was not only unnecessary, but possibly could have a negative impact on my mechanical system. He could have easily suggested that I get this or that done, and I would have obliged. He didn't because he's got the customers best interest in mind, which is why I'll now never go anywhere else. His beautiful dog Winnie, along with a hot cup of coffee, only help to make the experience even that much better. read more

Although I did not actually have my car repaired at Sisson Street Automotive, I did have it checked out by Jeff and his brother. These two gentleman are extremely honest and run a very clean garage. They get in very early in the morning and, in my case, were able to get my car turned around by the afternoon. Jeff is the only mechanic I have ever dealt with that advised me to take my car somewhere else for repairs and charged me under 50 bucks for the time he spent checking it out. Would have been no problem for him to take a week and charge me a couple grand, but he knew someone else could do it quicker. An honest mechanic - thank you Jeff. read more

Jeff is a great mechanic and knows his Toyotas. He totally fit us in when we needed him to look at a car we were buying. Winnie his dog is sooo cute and his garage is spotless. We trust his judgment and know he will tell us the truth. Getting a handwritten thank you note in the mail was such a nice finishing touch. read more

I've been having issues with my belts on my 2010 Hyundai Elantra since November and even the Hyundai dealership was unsuccessful in figuring out the issue. After much frustration, I went to Sisson Street Automotive based on the Yelp reviews and I am so grateful I did. Jeff was able to fix the issue within the day and did not even charge me for any of the labor he did. I even received a hand written note from him and his dog Winnie in the mail! I will certainly continue to bring my car back to Sisson Street Automotive! read more

Jeff is an auto repair rock star! About midway to Baltimore from Maine our Toyota Tundra developed a loud scraping noise that made us very nervous. For 200 miles we listened to the sounds of metal on metal, while making multiple stops at rest areas hoping to find a mechanic, but to no avail. Determined to make it to Baltimore, hoping that we wouldn't break down en-route we pressed on. Fortunately, we made it! The next day we combed through countless reviews of the various area Toyota dealership service centers and became quite frustrated because all them were so dismal-typically 1 1/2 to 2 stars on Yelp. Finally, we just googled "Baltimore auto repair" and found an independent repair shop with forty five (45) 5 star reviews on Yelp. We were a bit skeptical of so many positive reviews but believed it made sense to make a call to Sisson Street Automotive. Jeff answered the phone, explained that he was a one-man shop and was very busy, but would be happy to take a quick look at our car an hour later. We drove over immediately (only a few miles from our home) to meet Jeff and his beautiful and sweet dog Winnie, and partake of one of the most unique auto repair places we have ever seen-bedecked in hundreds of posters and memorabilia from the 60's and 70's-with a large array of Grateful Dead paraphernalia prominently displayed. The parking lot, by the way, was packed with about 20 other vehicles. Shortly thereafter Jeff took a look at the truck and said we might be pleasantly surprised, if his first observations were correct, that it was a relatively easy fix. He would work on it later in the day. We agreed to drop the car and while we were on our Uber app, Jeff, in what we soon found to be his overriding sense of empathy and goodness, said he would fix the truck within the hour, if we were willing to wait. Wow! We were shocked and amazed. Within 15 minutes he had the Tundra on his lift, had taken off the heat shield which had come loose, showed how he would repair it, and proceeded to create a fix which likely no Toyota service would have figured out (as it turned out Jeff had 40 years of experience and extraordinary expertise with Toyotas). He even did a few other minor repairs while the truck was on the lift. As promised, within an hour, the truck was repaired and ready to go. This has become a long-winded way of saying there is no other mechanic we have ever encountered that has inspired our trust to the degree that we now trust Jeff. He is a good person and is completely honest. We have even decided to keep our 10 year-old truck knowing that Jeff will be around to care for it. Kudos to a true gentleman and a talented, understated expert in his field! read more

I am very happy that I brought my car to Sisson St after neglecting my service for a while. Jeff was great, talked through all of the options and gave priority to different services so I knew what I needed now and what I could wait on, and was completely upfront about the price. I never felt patronized or talked down to. I feel the pricing was fair, although I don't have a lot of basis for comparison. Added bonus: the two sweet shop dogs and old cat, and the awesome saltwater fish tank in the office! read more

Trustworthy, excellent service. I have a preowned Lexus, and I don't always like to go to the dealer based on price. Jeff is knowledgeable with Lexus vehicles, and he is has great integrity. The price point was competitive. But what I loved about taking my car here was the great customer service. I was able to drop my car after hours and pick it up on a Saturday. And then when a tail light went out the day after I picked it up, Jeff came in on a Sunday to help me out. Great local mechanic. read more

Sisson Street Automotive - Auto Repair Near Me - Baltimore, Maryland

I am new to Baltimore and there are two things I must have when I move to a new place - a good dentist and a trustworthy mechanic. I finally found the second! I am so grateful to have found Jeff and Winnie :)! Jeff got my 1994 Toyota Pickup purring like a kitten! It fees like it did when I drove it off the dealer lot 24 years ago. In fact I think I feel 24 years younger just driving it! And as the other reviews mention, the professionalism and compassion Jeff shows is unparalleled. Jeff presented me with clear estimates and explained them to me in detail. He even worked late so that I could have my truck for the weekend. Here's to another 150k miles! Thanks Jeff! read more

I had an absolutely amazing experience here with Jeff. It was my first time Bringing my car to him . He is very thorough and fair. It is competitive pricing and he does a great job. You need to support businesses like this for the extra special touch service that many places lack these days . Great communication and I'm absolutely thrilled to have found him. I definitely will be bringing my car back here from now on . Ladies if you are looking for that "honest trustworthy " mechanic, look no further. Really nice guy and very sweet dog Winnie . read more

I came in to see Jeff this past Saturday as I had gotten stuck at work the night before with car problems. After explaining to him that I live about 40 miles away and was really stuck, he told me he would do everything he could. The car place i went to back where I live, told me it would be about $800 for repairs of spark plugs and coils. Needless to say, Jeff fixed my car in about an hour and a half (which I was not expecting at all) and charged me a quarter of the price of what the previous car place told me. He was fair and honest and treated me as if I was his own family. I will be moving to the area in the spring and will definitely be making Jeff my new mechanic. I highly recommend him to anyone looking for someone fair and honest! Thanks Jeff Oh and his dog is the cutest read more

I cannot recommend this place enough! The owner Jeff is super professional and honest. I will never take my car anywhere else for as long as I'm in the Baltimore area. read more

Nice sounding guy over the phone but only works on certain cars. Lexus, Toyoya and I think Hyundai so wasn't able to help me.

Jeff is awesome! He is a very busy guy but was so nice to refer me to a few places. Very sweet and honest man. You don't run across to many businesses that will help when they are unable to by referring your business else where. I would definitely recommend him. I have an urgent issue so I am unable to wait, BUT I will for sure start servicing my car with him when his schedule allows. Thanks Jeff! read more

Jeff is awesome! It's so nice to find an honest, hardworking and trustworthy mechanic these days. I took my Honda to him for my 100,000 mile service and now it's driving like new. The final cost ended up being less than he estimated, plus he fixed extra things on my car that I didn't even ask to have done. He also sent a handwritten thank you card, who does that these days? Such a nice touch! :) read more

Honest and thorough are the most important qualities in a mechanic, and while it's not a deal-breaker, friendly doesn't hurt either. Jeff at Sisson St. is all three, and the fact that he has a gorgeous shop dog, Winnie, a (Rhodesian Ridgeback, the coolest dogs in the world) only helps. Being relatively new to the area, I'm happy to have found a mechanic I can trust. My car is approaching 170k miles and definitely needed a full check-up. Jeff explained what needed to be done now and what could wait, helping ease the strain on my wallet a bit. Jeff made the experience as pleasurable as taking your car to a mechanic can be, and Winnie certainly helped too. read more

True expert, with an impecable shop, honest and fair service. It's inspiring to see someone with a true love is for his trade. Really rare to see someone with such an integrity in any profession. read more

Word can't explain how awesome Jeff and Winnie(his super awesome doggie side kick) are! Absolutely the best service and care I have ever experienced! Jeff's attention to detail and customer service have exceeded my expectations. I won't ever take my car anywhere else. He's always fair and honest. read more

Excellent service, nice guys, always very fast turn-around time I never feel like they're ripping me off Great place!!! read more

Jeff is seriously as good as it gets. If I could, I would write 100 positive reviews. He is always responsive and so kind. Even today, he offered to adjust his schedule to get the work done on my car so I could avoid the hassles of a rental car (which is actually a hassle when you have car seats and carpools and whatnot). He was so accommodating. He's fair and honest and tells me like it is. He tells me when stuff really needs to get done, and what we can put off. His work is consistent and affordable. And did I mention he's so nice and awesome! I seriously have never had a mechanic I trust so much and I feel like he is such a partner with me on this car. Jeff is the real deal - a solid mechanic, an honest and kind man. Stop looking, go to Jeff. read more

I've lived in Baltimore since 2011, and wish I had found Jeff sooner! A chain oil-change place told me I needed new struts after a routine tire rotation. I decided to get a second opinion from Jeff based on the great yelp reviews and am very glad I did. Jeff said the struts could just be watched and recommended some maintenance to keep my 2006 Honda running well. He is incredibly honest and upfront, giving detailed estimates before doing anything. He talked with me about my plans for the future of my car (if I wanted a new car in the next year) and my budget for doing the recommended repairs. He broke everything down into A, B, and C priorities so it could fit in my budget. I am not a "car person" and usually feel overwhelmed when dealing with anything car related. As a young-looking woman I also worried getting ripped off without realizing it. Jeff is so honest and kind, I didn't worry about that AT ALL! It's a great feeling knowing that I have a trustworthy mechanic My old Honda is all spruced up and running beautifully! It was even finished a day earlier than I expected! I would strongly recommend Jeff to any of my friends. I will keep taking my car to Jeff as long as I stay in Baltimore. He also has a very sweet dog named Winnie who comes to the shop. read more

Absolutely the worst auto repair experience I ever had. I took my car in after it would not start. Jeff charged me $1700 to fix the starter and electrical problems. It was a lot but I trusted that he knew what he was doing. Two weeks later it would not start again, with the same symptoms. I took it back to Jeff and after looking at it he told me he couldn't fix it and to take it somewhere else. When I asked for at least a partial refund he freaked out at me. read more

Jeff provides old fashion caring with car repairs. Our car had tricky issues involving serious engine vibrations. Jeff was able to properly diagnose the problem, communicate it clearly, and charge a fair price. I highly recommend this car repair shop. read more

Obviously this place gets a lot of positive reviews. My experience was incredibly different than most, apparently. Jeff was misleading, promising to service my car in a certain amount of time for a certain price, but then deciding after I dropped my car off that he was too busy and charged me $150 for virtually nothing. When I politely disagreed with the charge, he freaked out. Ended up yelling at me and threatening me. This guy has no integrity whatsoever. I'm sure he's a good mechanic, but apparently with all the accolades, he's become complacent, and has lost sight of what good customer service is. You might have a great experience with him - I guess it all depends on his mood. If you question him at all, he'll treat you like a dog. read more

Brought my Ford Fusion to the shop today. I had left a message the day before to make an appointment. Jeff had lost his voice so he texted me back. He was able to diagnose the problem which has been plaguing me a while. He didn't have the equipment on hand to fix the problem but he referred me to someone he trusts who does. I am surprised Jeff didn't want to charge me for the time it took to diagnose the problem. I will be coming back to him the next time I experience any problem with my car. read more

I had an emergency with my 96' Toyota 4-Runner. Jeff got me in and out in two days. Jeff kept me informed as to what was needed, and got her fixed up enough that "my old girl" was drivable again. I've very happy with their work, read more

Jeff is a great, fair mechanic! The seat belt light in my Honda Civic was on and I went to Jeff to see what the problem was. He cleared the light free of charge and told me he'd look into used parts to replace the seat belt. He told me that the light may stay off, but if it came back on, we'd be prepared to replace it. Sure enough, light came back on! Jeff replaced the part with a used part, thus saving me TONS of money! I even received a thank you card in the mail from him and Winnie (his dog) that was hand-written and very thoughtful. If you're having car issues I would highly recommend him! read more

This was my first time at Sisson Street Automotive and it was great service. I was looking for more personalized service when dealing with my car so I decided to give this a shot due to the great reviews. I'm very impressed with Jeff's work. I felt he was honest with me and I trusted that my car was getting the maintenance it needed. I also received a hand written letter after thanking me for my business. That's personalized. If you are looking for an honest mechanic to take care of your car don't hesitate to reach out to Jeff. read more

Jeff is timely, honest, and goes above and beyond friendly customer service. He is a hidden gem in the world of car mechanics. I look forward to doing lots of business with him in the future! read more

I've been using Sisson Street Automotive for a few years upon the request of a friend and I've had no desire to find anyone else or get a second opinion after a diagnosis. I drive a 18 year old car with 200k miles. Jeff has been great about explaining the situation and providing options for moving forward. Most recently, I was faced with an expensive heating system repair and instead of moving forward with, Jeff recommended that I begin looking for a new car because situations like these are only the beginning of a series of problems. He even waived the fees already accrued at tackling the problem and offered to look over any car I'm considering buying. I highly recommend using Sisson Street Automotive. read more