We purchased two small boulders from SiteOne to make into a bubbling fountain. One of the employees…read morespent a lot of time helping us choose the boulders and decide how to stack them and where to drill the holes for the water. We were so pleased with the selection there and the help they provide. The beautiful garden rooms are great for getting ideas too. My biggest complaint is the hours. They are really tough for 9-5 folks.

Very disappointed. Called ahead to confirm a fire pit was available, drove to pick up, paid for…read morefire pit. Fire pit outside where desk associative had put sold on it when I called. Went to load and manager came out and said pit was already sold. Understand mistakes happen, but after hooking up trailer and driving to facility thinking I had purchased a fire pit, the only offer manager had was 10% of a similar fire pit that was 3 times the price and a sorry. Last time I purchase from this non- customer focused organization

Great nursery with very helpful staff! All of their plants are top-notch. All of their plants are…read morenon-GMO and very healthy. All of the plants I have ever bought from here have thrived once planted in the ground. In fact, their plants tend to do better than the ones I buy at Lowe's or Home Depot. They also have soil, mulch, and tools for any gardening needs.

They have some nice stuff for gifts but a little on the expensive side. Nice layout of the storeread more

I have 20+ roses from them, I started with 15 a few years back. I am lucky to have Coard take care…read moreof them for me. But this year, mainly due to the hot, hot summer's I asked Coard to teach me how to care for my new roses, so I have been getting a great lesson every month he comes over to service the rose beds. I plan on adding more and more roses, because they are much prettier than just grass and probably less work. Coard will still be responsible for the current roses, in case anything goes wrong with my new roses he is just a phone call away.

They sent me a damaged/cracked bareroot rose. I asked to send it back for a replacement and they…read morerefused because they were out. I asked for a refund and they refused. They didn't care to make it right. Instead, they tried selling me their potted roses. Very disappointed with the product and customer support.

the son of the farmer, he did his job so great and he spent his time with us and the tree look so…read moregreat but its broke (it is what it is) we didn't know it gonna be happend like that. By the way just come and buy it, they have a bunch of tree you would like to see it. Sorry for my english grammar. Peace!!!!

Excellent services..they came out to plant the tree, as well as assisted with the removal of the…read moreold stump previously there without any complaints at all. Definitely will recommend!!.

One year later, had Flower Diva deliver a birthday floral arrangement to my aunt again. This time…read moreselected Designer Choice with selections from their floral gallery in providing them an idea of colors and arrangement design. Flower Diva did a beautiful job and provided me with a photo of their beautiful creation, pictured here. Found contacting Flower Diva via email instead of filling out the website order form more convenient in communicating my preferences with a follow-up payment call.

A great experience with the Flower Diva for my mom's birthday. I called and the shop worked with me…read moreon a custom arrangement (Designer's Choice) and delivered the amazingly beautiful arrangement right on time. My mom was very happy to get such a happy and energetic arrangement. I will definitely use them again in the future! They are not the cheapest, nor the most expensive, but they did a high-quality job at a fantastic price. Thank you!

I was particularly looking for shade plants and got a lot of help, including the representative…read morepulling a Hosta out of a container to teach me how to safely divide the plantings, and then trying to get me one to buy that had not been disturbed. I bought the one she had disturbed for me, among other items.

I ordered 6 Russian Sage plants from Creekside Nursery, hoping for healthy, vigorous specimens…read moresuitable for my high-elevation Zone 4a garden in rural Idaho. The plants arrived after 3 PM on Friday, July 3rd. I opened the box immediately and was disappointed to find one plant clearly damaged (broken stems and crushed foliage) and the remaining five in only fair to poor condition--wilted, stressed, and showing signs of rough handling during shipping. Because I had family company arriving for the 4th of July holiday weekend, I was unable to take and send detailed photos within their strict 24-hour claim window. I emailed them today (Monday, July 6th) with a full explanation of the circumstances, photos of the damaged plant, and a polite request to replace just the one severely damaged plant. Unfortunately, they refused to make any exception to their policy. While I understand businesses need policies to protect against abuse, a rigid 24-hour window with no flexibility for a legitimate holiday-weekend delivery--especially when the damage was noticed immediately upon opening--feels overly punitive. The quality of the plants themselves was also subpar compared to what I expected for the price. I've had better experiences with other mail-order nurseries that show more customer-friendly flexibility during busy holiday periods. I won't be ordering from Creekside Nursery again. Rating: 2/5 stars (one star for the attempt to fulfill the order, one for eventual response)

Ordered 30 skip laurel shrubs. Planted all and (5) didn't live. Customer service sent out the 5…read morereplacements with no questions! FedEx delivered them to somebody else!! Called customer service and they immediately sent out an additional (5) replacements without any questions.. Wonderful experience!!! Thank you.

I purchased a Meyer Lemon Tree from Fast Growing Trees because their website advertised a 1-year…read morewarranty. When my tree failed, customer service suddenly told me the warranty was only 60 days. Instead of replacing the tree, they offered me a "$108 credit." What they don't tell you is that this isn't actually a store credit. It's a promotional code. The way they apply it is incredibly misleading: The promo code reduces the product price before payment instead of acting like a gift card or account credit. They apply the promo code before any sitewide discounts. On a $114 replacement plant, they subtract the $108 first, leaving only $6. Then they apply the 20% sale discount to that remaining $6 instead of to the full purchase price. It gets worse. Because the promo code lowers the product value below their $99 free-shipping threshold, they then charge shipping fees and sales tax on the shipping. It also became clear that this isn't a true store credit at all. If I use the $108 credit on a product that costs only $15, Fast Growing Trees doesn't simply apply the remaining balance to my account. Instead, because it's treated as a promotional code, I still have to pay shipping charges and sales tax on those shipping charges. A real store credit would function like payment and cover the purchase until the balance is exhausted. This "credit" functions as a discount code, which significantly reduces its actual value. As a result, even though I was supposedly given a $108 "credit," I still ended up paying more than $28 out of pocket for a replacement. What's really frustrating is that if I ignored both the warranty credit and the 20% promotional discount and simply bought the same $114 plant outright, my total would have been about $125. Yet somehow, after applying a $108 warranty credit and a 20% discount code, my final cost ends up around $136. A warranty replacement should reduce what a customer pays, not increase it. The way Fast Growing Trees structures these "credits" makes them worth far less than their advertised value. I followed their care instructions and did everything I reasonably could to keep the tree alive, yet it still died. The real disappointment came afterward. The advertised warranty did not work as expected, customer service gave conflicting information about coverage, and the so-called replacement "credit" was structured in a way that left me paying more than I would have paid without it. A warranty should provide confidence that a company stands behind its products. My experience was the exact opposite. I feel misled by both the warranty advertising and the way the replacement credit was applied, and I will not be purchasing from Fast Growing Trees again.

My original review from May 23, 2025…read more.. Wow! 5 pallets of tall fescue delivered on 5/21/2025 and 85% of it looks like this. Hoping SuperSod will make it right. I am mortified, embarrassed and completely stunned at the bad quality of the product delivered. My updated review... Pamela is now (nearly 5 months later) trying to minimize my obvious concern and asking me to fill out a form. No apology, no understanding how I feel just simply "fill out this form". I am in disbelief at the lack of empathy.

My lawn is turning out great!! Use lawn coach, it works incredibly well. I've used other companies…read morethat just spray and spread fertilizer and it's not good. They customize the plan to your lawn and what a difference it makes.