Went in one night to look at a used Subaru Ascent. Reece greeted us & promptly showed us the…read morevehicle. He was even kind enough to pull the vehicle up & keep it running since it was below 20 outside. We came back the next day asking to look at one with less miles on it. We test drove & looked over the vehicle for quite some time. We asked for an additional test drive to let our mechanic look over it after wanting to purchase the vehicle. Reece started the pre approval process for us while we did this. Overall, this was the best car buying experience i have had in my entire life. Reece was not only extremely professional, he WAS NOT pushy in any way. All the other workers we encountered were also extremely professional & kind. If we ever go to buy another Subaru, or used vehicle they may have in stock, I would 100000% go back to this location to do so. An added bonus to this location? They have a play area for kids to play! They were even kind enough to allow my son to take Stitch with us on our test drives!

Had a great experience working with Castle Subaru in Portage! Reece and Stephanie were great to…read morework with. No pressure, they were very patient with me and looked into everything I requested! I am happy with my purchase as well as the customer service I received from Reece and Stephanie.

See and his mechanic are two amazing individuals who stand behind their work and put customer…read moreservice ahead of everything. I would go there not only to buy another car, but also to have their great mechanic work on anything I need done on my car. satisfied and will be a returned customer.

Went to test drive a 2010 Mazda6. Car needed a jump start. No big deal. Car started and I was on my…read moreway. About 5 minutes later the car completely died. Had to call the store to have someone bring back the jump pack to drive back to the dealer. Also the car had a clunking from the passenger side suspension and kept changing from FM to CD on its own. If this is a test drive experience I'd HATE to buy from these people.

They sell cars that goes out in a week. Brought a qx60 the trans went out in a month. Turn around…read moreand brought a Maserati the motor went out in 1 week. They did not even try to put me in a loaner car, I had to call almost everyday and threaten them and I'm still call the BBB and the finance company

Cars are defective and they factory set all vehicles so you wouldn't see the check engine light…read moreuntil a few days after

Raul had amazing customer service. He took a customer friendly approach, ensured we got the best…read moredeal possible and made sure we walked out of the store with the car. I would highly recommend everyone coming to the store.

Martin Evans was the BEST salesperson and most attentive throughout the entire process. I highly…read morerecommend him and the dealership to anyone.

Thank you Eric McGee for the excellent assistance in helping me find the perfect vehicle at Planet…read moreHonda! I went in feeling a little unsure on which way to go but Eric gave me all of the information that I needed to make the best decision for me. We will def be returning to purchase our daughters vehicle soon! Thanks again! Wendy L

I worked with Ethan Knowles at Planet Honda. He was very straight up with me and didn't over-do it…read moreon being a salesman. I highly recommend planet Honda and specifically Ethan Knowles for being a no-nonsense car dealership.