Very poor experience, I would give them zero stars if that were an option. Took my vehicle in due to misfires. Every few weeks they would call to say it was fixed but it resumed misfiring before getting it home (Eighteen miles). After three months the misfires were fixed but the vehicle lacked power. They tried twice to give it back "fixed" with the O2 sensors out as a solution to the lack of power. Ended up taking my vehicle to another shop which had it fixed in two days. They will say they guarantee their work, but you will be continue to pay. Wouldn't trust these guys to air up my tires. read more

I don't even know where to start with these guys. I believe every one of these bad reviews. From my experience, they will replace parts that don't need replacing or SAY they are replacing parts but DON'T ACTUALLY DO IT, dodge your phone calls, never return your messages and flat out lie to your face. I brought my truck to them and they said I had four bad injectors. I trusted them and told them to go ahead and replace. I finally had another mechanic look at them and they are the EXACT SAME INJECTORS that were on the truck when I brought it to them. I paid them more than $4000 for NOTHING. I'm gathering evidence now to sue. (Someone already reported them to the Better Business Bureau for the same thing.) Another example: They told me the oil had already been changed, but when I came to look at my truck, I saw the oil filter was still the old one. I said, "I thought you changed the oil?" The response was, "Oh, well, I think we did." I said: "Really? Then why is the old filter still on it?" He just looked at me and didn't say a word. Had I not caught it, it wouldn't have been done at all! When I first got there, I watched them fill out a work order with everything I wanted done. When I finally picked up my truck SIX MONTHS LATER, the work order was gone. So, they actually brought me a blank sheet of paper and said, "okay, now what did we do on your truck?" Seriously?? I am absolutely not joking, exaggerating or dreaming. It actually happened! What another reviewer said is absolutely correct: they DO NOT HAVE qualified mechanics there. I will add that they also have totally incompetent office staff. They are completely unorganized, deceitful and otherwise dishonest. Trust me, you don't want these people touching your car! Hopefully, they will be out of business within six months. Then, the unsuspecting public will be a lot safer. read more

This place is awful! I took my car in for repairs and kept having to take it back in over and over because the original issue never got fixed. My third time back the owner told me they couldn't figure out what was wrong with my car and suggested I take it to another repair shop that had the equipment to diagnose the issue properly. They couldn't repair my car but they sure didn't refund me the $750 they charged me. I drove away with the same issues I arrived with but with $750 less in my bank account. I asked for some kind of refund and they flat refused. I took my vehicle to a REAL repair shop and they discovered that J & M had stretched out the wiring harness in my car and the whole thing needed to be replaced. On top of having to pay the new repair shop to fix the original issue I also had to pay to repair the damage J & M did to my wiring. On to the office staff. Talk about UNPROFESSIONAL. While my car was in their shop, I would TRY to contact their office to check the status of my vehicle. I could never get anyone on the phone. I had to physically go up there to check on my car. The office manger (the owner's girlfriend) made no apologies. She told me there was another lady with my same name she didn't want to speak with so she didn't pick up! As I at in their office, I watched her ignore one call after another. The other office girl they had wasn't any better. I had to listen to her talk to me about the medical conditions of one of her friends. This place is a NIGHTMARE!!! As I sat in their office the entire crew sat around cussing, smoking and shooting the breeze as I sat waiting for my car. Unbelievable!!! BEWARE!!!! Stay away!!! Take your vehicle to a reputable place. This place is a nightmare!!! read more

Bought a car from their "car lot" and had the worst experience EVER ! Took them 5 months to switch the car over in my name , never did they call and keep me updated I would have to call them to see what was going on and every time I called the woman was very rude and unprofessional !! I finally got fed up with the excuses as to why they didn't have my plates yet and told them I was bringing the car back , surprisingly they went and got it switched over THAT DAY ! I asked them to mail my plates and registration sticker and I still have not received them. Never ever will I recommend anyone to them nor go back to them !! read more

wrote our business a hot check and had to turn it over to the courthouse! very sorry place to do business