I was nervous because of so many negative reviews but decided to give them a try anyways because they had the best rates by far. The check in was easy - and front desk staff were pleasant. We moved to the car pick up area and the process to get the keys was way easy and there wasn't even a walk through to look for vehicle damage. This made me nervous so I double checked with the person who gave me a key and after they told me "they already did their walk around" I just took extra pictures and when I returned the car the next day I never heard from them about any issues so I'm going with 5 stars. read more

Still no help on this----My wife rented a car from SIXT for a girls' trip to San Diego in March. The pickup and return process went smoothly, and she left believing everything was in order. About a week later, we received a damage claim along with a bill for nearly $1,000. Before leaving the lot and again when returning the vehicle, she carefully inspected it and did not find any damage. Unfortunately, we didn't take video of the car--something I strongly recommend everyone do. SIXT says they use an AI scanner to detect damage. The photos they sent us as evidence of an alleged 4-inch scratch were blurry and inconclusive. I could not identify any meaningful difference between the "before" and "after" images, and the alleged damage was never visible during our inspections. Trying to dispute the claim was incredibly frustrating. The phone number we were repeatedly given either played what sounded like a Life Alert advertisement before disconnecting or never connected us to anyone who could help. We also sent multiple emails to the address they provided and received no response. Every time we asked for assistance, we were directed back to the same non-working phone number and email address. Despite our repeated attempts to dispute the claim, SIXT sent the account to collections. We have also been unable to reach anyone at the corporate office to resolve the issue. Our experience has been extremely disappointing. Based on what happened to us, I recommend documenting every inch of your rental vehicle with photos and video before leaving the lot and again when returning it. I also hope SIXT improves its dispute process so customers have a fair opportunity to challenge damage claims before they are sent to collections. read more

Sixt Rent A Car - Photo before leaving the rental car center. - Car Rental Near Me - San Diego, California

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Rented from this Sixt location and left feeling misled. When I returned the car, the employee who checked it in looked it over and told me directly that they don't charge for stone chips. I took him at his word. A day later I get hit with a damage claim over a tiny chip I never noticed, never heard happen, and that isn't even clearly visible in Sixt's own close-up photos. What bothers me most is the disconnect: their staff tells you one thing at the counter, then the damage department comes after you anyway. Absolutely dishonest and deceitful company and staff. read more

Sixt Rent A Car - Smallest "stone chip" ever. - Car Rental Near Me - San Diego, California

We had an absolutely atrocious customer experience. A few days after returning our vehicle, we received an additional bill for damages in the amount of $707.25 as well as pictures of the car, which were supposed to show the damages. However, no damages were shown, the car was completely unmarked!! I have reached out to the organization to dispute but they have not replied to me. After doing some digging online, it appears that a large number of individuals have also fallen victim to this scam. Sixt was involved in a multi-million dollar class action lawsuit in 2025 for this exact reason (source: https://www.fortheinjured.com/class-action-lawyers/recalls/sixt-rent-a-car/). Looks like they still haven't learned their lesson. I wish I had known this in advance or I would never have rented from them. I would HIGHLY encourage you to consider alternative, more ethical organizations for your rental needs. read more

Sixt Rent A Car - Do you see any damage here? - Car Rental Near Me - San Diego, California

Sixt car rental has become our favorite place to rent vehicles due to awesome customer service from the garage area (check-in and do the set up online, saves so much time) and great vehicle selection. We were greeted with smiles on their face, trying to get us in and out as quickly as possible with exceptional service... thank you all Reggie, Nate, Oleg and Lori!!! Amazing service read more

Rental agreement 9613675795 -- San Diego International Airport Four issues on a single rental, all documented: 1. Waited two hours at pickup because the vehicle wasn't ready -- it was still being washed. 2. Handed over dirty anyway. When I raised it, the staff member handling the vehicle told me cleaning cars wasn't his job and that I could do it myself. I did. 3. Mileage. I was verbally told at the counter that the vehicle came with unlimited miles. The contract I received afterwards said 700 miles, at $0.50 per extra mile. I never received a corrected contract before leaving -- the one emailed to me was for a different car I had already declined. 4. A $500 "one-way prohibited" penalty (about $550 with tax) charged at return, despite having been sold and charged a supplement at pickup precisely to return the vehicle in Phoenix, Las Vegas or Los Angeles. Staff at the return branch told me these penalties are applied case by case depending on demand -- anywhere from nothing to $1,200 for the same route. I refused to sign for the penalty and filed a formal dispute. Everything is documented with photos and paperwork. Advice to anyone renting here: photograph the vehicle before you leave, get your contract in hand before driving off, and check every line at return. That's where the surprises come from. Be extremely careful with the charges at this branch. I was sold a one-way return at pickup and paid a supplement for it -- then charged a separate $500 penalty (about $550 with tax) at drop-off for that same one-way. You end up paying twice. Read everything before you sign. read more

We reserved a car through Sixt just to try them out. I have read horror stories both on Yelp and reddit about how Sixt will charge you for "damage" to the vehicle or returning the car dirty, so I made sure to take lots of pictures when returning the car to protect myself. Luckily, my experience at the San Diego Airport Sixt location was very positive. When I arrived, the shuttle took me to the rental car building and I headed straight to the Sixt lot as instructed by my reservation. When I arrived to the rental booth, the employee quickly checked my ID, we were handed the keys, and away we went. Returning the car was quite easy as well. We pulled into the return area and an employee directed us where to park. We were instructed to just leave the keys in the car and that we would get an email receipt later. Overall, the car that was rented to us had no issues and pick up and drop off was smooth. While I had a positive experience, I would still encourage everyone to do their own research and do whatever it takes to avoid or protect yourself against errant charges. read more

Sixt Rent A Car - Car Rental Near Me - San Diego, California

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First time using them and it was great. Easy pickup and drop-off on thr 3rd floor. Car was clean and we went from an expected Camry to a Lincoln Nautilist so that was cool read more

Absolute predatory company. PLEASE be aware and save yourself a headache, do not book this place. We rented a car for 1 day and they are now trying to claim that we caused "Windscreen Driver side stone chip surface only." This is absolutely ludicrous and we caused no damage. This has been a horrible experience. Shame on you Sixt. read more

They stole my laptop. I returned a rental car on April 17, 2024, and accidentally left my MacBook Pro (worth over $2,000) under the driver's seat. I realized it the next day and immediately called customer service. The representative told me to file a missing item report and assured me they would contact me once the cleaners got a hold of it. It's now been over a year, and I've received no updates, no follow-up, and no help despite multiple emails. My Find My app even showed that the laptop was turned on and used hundreds of miles away, clearly stolen. The company has completely ignored me since. Bottom line: their employees stole my laptop, and the company did nothing to make it right. Avoid this company at all costs. read more

Sixt Rent A Car - Car Rental Near Me - San Diego, California

Carlie Is a top notch pro! There was a long line but she got everyone taken care quite quickly! Great job! Not only that she has a great attitude and is very personable. She made some great recommendations for local food. A true treasure to talk with. In this day and age it's very hard to find great client service. She exemplifies that! Thank you Carli for making my experience great. Easy five star review. read more

Highway Robbery! I prepaid for my rental and was completely ripped off at the counter. I asked If I could pay less if I returned the car early. Instead of paying less, I was charged more. I was charged more for insurance, which I did not need. I was charged more for gas, which I did not need. I suggest you Never Go Here Ever. read more

**5/5 Stars - Great Sixt Experience in San Diego!** Rented a Chevy Equinox from Sixt at San Diego Airport (SAN) and it was excellent. Quick, friendly pickup with no hassle. The Equinox was spotless, comfortable, fuel-efficient, and handled city/highway driving perfectly with all the features I needed. Drop-off was fast and easy--no surprise fees. Solid value and a reliable ride. Highly recommend Sixt--will rent again! read more

Long wait in the morning to check- in but so grateful for Alona's help to get our car. She was very attentive and gave great service and i would def be back to enjoy my birthday ride! read more

Sixt Rent A Car - Level 3 garage - Car Rental Near Me - San Diego, California

Do not rent from Sixt and this is someone that historically frequently rented from them for many years. After a rental in Chicago, I received an email that I am being charged for toll charges that occurred prior to my rental. I called Sixt and was hung up on. I then sent 4 emails protesting the charges given that this is fraud as I was not in possession of the vehicle at the time. I finally contacted my card issuer that agrees that this is fraud. An individual named Roderick L responded back that he doesn't care. "As you mentioned, it is your option to dispute the charge directly with your bank and we are not in a position to force you to pay. Please note though that any unpaid tolls regardless of the amount will result in a future rental block. Thank you for your understanding." If this is how you treat your customers, I really don't want to support this company. Too many other companies out there that want to earn your business. read more

Enrique was super helpful and friendly. He answered all my questions about my status with Sixt and how to manage additional drivers. Great car at a great price. read more

WARNING!! READ REVIEWS BEFORE RENTING. SIXT are SCAMMERS.... Reserved a Mercedes and they said it wouldn't be ready for an hour and gave us a BMW 3 series. Picked up after dark and there was no walk around to examine for damage. The following day, in the sunlight, we noticed not only was the car dirty, but it had multiple scratches and small dents. Upon returning it, Sixt claimed we had damaged the car and attached photos of a supposed before and after scratch on the front bumper. They demanded $1278 and threatened to charge our card. We paid it , only to find out this is one of their many scams to defraud people. WE NEVER READ THE REVIEWS BEFORE RENTING!!! I hope Karma catches up with the owners/scammers! BEWARE!!! read more

Sixt is dishonest and created a bogus damage claim against me. I inspected the car- before and after. I drove the car and did nothing to damage it. The AI cameras showed blurry pictures- going in and out! I do not see any difference or damage they are claiming. They have bogus phone numbers that send you in a loop to buy a life alert device. WTH? I sent en email to the claims address to only be ignored. They are charging me $1000 and I have no say or recourse? I don't think so!! DO NOT RENT WITH SIXT!! read more

Returned the car washed and perfect. We were never near other cars. 24 days after returning and attendant said looked all good, got a $1,100 damage claim. Hahahaha. After over a year, and two different collectors were trying to scam me, I sent them a 'final invoice' copy that I requested 15 days after return . Sixt never sent my final invoice on their own. On The final invoice , there was zero damage and my down payment was applied to my final payment. I sent it to the collection agency certified mail . Never heard a thing since. 100% they figure they'll bother you till you pay for it. I'm not paying over $1,100.00 for something that they made up on their own. The photos even showed they blacked out the license plate in the picture. So it could've been any number of the same style vehicle that I rented. Shysters. The interesting thing is sixt never supplied a copy of my final invoice to the collection people. read more

Props to Enrique for checking me in a timely manner, got my reserved BMW X1 upgraded to an X5. Reason it's not 5 stars is because the TMP light is on and keeps making me worried I may get a flat tire traveling on the freeways. Other than that, the SUV was cleaned and check out process was easy with an attendant doing electronic checkout. read more

Sixt Rent A Car - The X5 - Car Rental Near Me - San Diego, California

I rented a vehicle from SIXT's San Diego Airport for a family trip, and the experience was unacceptable. The first car developed a recurring tire pressure issue the day after pickup, later identified as a damaged rim an issue that should have been caught before rental. We lost over 2.5 hours at a repair shop that could not fix it. The replacement vehicle then displayed an airbag warning light, creating another serious safety concern. We were also later questioned by email about the tire, despite the issue clearly predating our rental. SIXT initially offered a $35 voucher, later increased to $100 after further escalation both contingent on renting with them again. We were told no other compensation was possible because the booking was made through a third party. Regardless of booking method, responsibility for providing safe, roadworthy vehicles lies with the rental company. Given the safety risks, lost time, and disruption to our family trip, this response was inadequate. Needless to say, I will not be using this company again. read more

This is my first time renting from sixt. I was able to rent a car right after we landed for a great price bc our ride fell through. They didn't have the Toyota but got me something better. I'm very pleased with our experience and would definitely use them l again. read more

Avoid this fraudulent company. They lost a class action lawsuit for fraudulent damage claims and are continuing their scam. They are charging me nearly $400 for a scratched tire rim. All 4 tires had scratched rims at pickup and they admitted knowing that at least of the 3 rims were already damaged. Furthermore, the car I rented was initially given to another customer who then returned it as he did not like the vehicle. No inspection occurred between that customer and me. read more

Great rental car company, great serviced and online/app renting process and return experience. The only issue was the BMW model 2 series was total garbage, this is no BMW and not the quality or ride you would expect from BMW. This has nothing to do with Sixt just don't rent this car is drives like crap. read more

Brandon was great. He was patient, professional and explained the rental process thoroughly.

Excellent car for the money. Strong value. Easy process. Sixt can be difficult if there's an ordinary ding or the mark on the car, so be sure to document your exterior carefully. read more

I am extremely disappointed with the level of service I received from SIXT. I had made an $800+ reservation for a rental vehicle in San Diego several months in advance for a family trip. Unfortunately, the day before our arrival, our flight to San Diego was canceled by the airline (likely due to weather), which was completely out of my control. We were rebooked to Los Angeles since there were no other flights available to San Diego at the time. I immediately contacted Expedia to inform them of the situation and requested to change my rental location to Los Angeles or to receive a refund. Expedia reached out to SIXT and advised me to go ahead and book a new rental car at LAX (also with SIXT) while they worked on resolving the refund. Trusting the process, I booked another 9-day rental with SIXT for over $800. The following day, Expedia informed me that SIXT refused to issue a refund for my original reservation -- despite the fact that I had no control over the flight cancellation and had already spent an additional $800+ with the same company. As a result, I am now out over $1,600 for two reservations, even though I only used one vehicle. This level of inflexibility and lack of understanding from SIXT is completely unacceptable, especially given that I showed good faith by booking again with them. I strongly urge future customers to think twice before booking with SIXT. I will not be using this company again and will be sharing this experience widely to warn others. read more

We are currently being scammed by this company. The employee told me that our upgrade was complimentary and now we have a huge charge on our card. Worst of all, when we returned our rental, the employee found a small chip and O mean SMALL chip in the front window. I told him there's no way that happened during our rental and O was not signing off on that. He then pulled up his tablet and assured me that it was too small for a charge. He showed me a document to sign that had $0 charged so I signed it. The next day O got an email about a damage claim showing my signature on it. I am so disgusted. I will also be reporting them to the Better Business Bureau. If I could give zero stars I would. read more

Had an issue with a vehicle I originally rented and they switched it out for me without any problems. Ran out of time when returning vehicle and would miss flight if I returned with full tank. They charged me $172 for half a tank of gas. They called me and corrected the issue. I appreciate them rectifying the issue and not just letting it fall through the cracks. read more

Karla was very professional and friendly. The quality of service was exceptional. I would recommend this car rental company to all my friends and family. read more

Twas a very smooth and nice process of getting a rental car as well as returning it here! The staffs here were nice and had a good experience! Love to rent a car again from here! Keep up the good work! ;) Cheers read more

Sixt Rent A Car - Car Rental Near Me - San Diego, California

Fantastic experience with Sixt. All was well from checkin to return. Everyone we dealt with at Sixt was very professional and kind. We flew in from Tucson and drove to San Diego Safari Park and Balboa Park. We will definitely use Sixt again. read more

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Sixt is a great option for car rental . Avis used to be great but not anymore . Sixt has a better fleet of cars ! I'm a first time renter and I will rent with them again ! Give them a try , it will not disappoint! read more

Rented from Sixt for a 2-day trip from San Diego to Tahoe -- huge mistake. The check engine light came on the second day and the car overheated. Sixt told me to find a mechanic, but even after 3 visits no one could fix it. Their 'solution' was a 5-hour wait for a replacement and no hotel reimbursement. Gave me a bad car and zero accountability. And don't bother talking to Bell (if that's even her real name) -- she's rude and completely unwilling to help. Never again. read more

SIXT6 Rent-A-Car is an absolute scam. I never write Yelp reviews--check my profile--but this place is so bad it deserves one. I rented from them at the San Diego airport due to a last-minute issue with a company vehicle. First mistake: walking in instead of booking online. They charged nearly double the online rate. Lesson learned. Second rental, I booked online. The car reeked of cigarette smoke. I reported it immediately and was promised a 50% credit at return. Spoiler: that never fully happened. They do no walk-around, no gas check, and no sign-off. They just hand you the keys and send you off. Both cars I rented were parked so tightly that they scraped pulling out--I documented everything with photos and notified them immediately. I also photographed the gas gauge because it was nearly empty at pickup. I drove less than 7 miles round-trip, parked the car, and returned it. Later, I was hit with a $180 fuel charge. Good thing I had photos. After calling, they refunded most of it--but still kept some for no reason. Then, a month later, I get an email claiming I scratched a rim. The car never touched anything. I reviewed their own report--it already showed damage in that area before my rental. I sent them photos and documentation. Never heard back again. This company will nickel-and-dime you, make questionable charges after the fact, and rely on you not having proof. If you don't document everything--gas, rims, body, parking position--they will try to screw you. Do yourself a favor: read the reviews and rent literally anywhere else. . read more

Horrible experience. I tried to cancel my reservation for a rental 30 days in advance. Their app says free cancellation, they argued and refused. They denied their website, making me email them the screen shot. They are trying to scam me for $1,500. Do not do business with this company!!! read more

They don't give you any refunds if you bring the vehicle back early. They charge $35 for processing $2.50 toll.

Got a nice black looking BMW X3 for the week. Some scratches and marks on both sides. My husband favors Sixt since they are partnered with BMW. Figured it would be better to get a slightly higher up vehicle with the upcoming tropical storm that's supposed to start late Saturday and rainy all Sunday. Easy check-in. We were able to go directly to the parking garage to get the keys from the kiosk since we have a QR code already. Some long scrapes or smudge marks on both sides of the vehicle. read more

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This company is a rip off. I paid for entire rental on Expedia and then would not let me rent car because I did not have credit cards, I only had my debit card with Visa symbol. Told them I would put $2,000 on hold for them but they still wouldn't give me car I paid. Told this day they still have not given me back money I paid for entire 7 day rental. I called corporate office out of Germany but no one would help me. STAY AWAY!!! read more

I had an absolutely infuriating experience with Sixt at San Diego Airport. I rented a car from May 23-26. When I returned it, my son accidentally left behind his favorite Apple Watch. We immediately filed a lost and found report, following all instructions carefully. A few days later, on June 10, Sixt confirmed they had found the watch. My son was thrilled. They directed me to pay $36 via their partner Faundit to ship it back, which I did on June 11. Then the chaos started. On June 13, they emailed me saying they didn't find the watch--after confirming it was found and after I had paid. Then on June 17, they emailed again saying the watch was "waiting for pickup." It's been weeks. I've received no item, no tracking number, and no resolution. Just a cycle of contradictory emails and complete radio silence when I ask for clarification. This is not just poor customer service--it's disorganized, misleading, and totally unacceptable for a global company. If you lose something with Sixt, don't count on ever getting it back--even if they "confirm" it's found. They took my money. They can't give me a straight answer. And worst of all, they've left a child disappointed. Avoid this mess if you can. -- Sisay read more

Sixt Rent A Car - Car Rental Near Me - San Diego, California

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