Excellent service by Katie! She was so helpful and found the insoles I needed to add to the boots…read more She also explained what size would be the best fit with the insoles. The four pairs came out to $600. All leather, and all beautiful.

Great selection of everything except they do not have wide calf boots. Customer service is not at…read morehigh level for store as expensive as it is .

I'd give this shop six stars if I could! We've been going here for years to equip our runners with…read morethe absolute best selection of runner's gear I've found in the Valley. Absolutely fantastic customer service... EVERY SINGLE TIME!!! You can expect them to happily receive you, size you, and then fit you for the perfect shoe for your running needs. And trust me when I say this, they know the sport and can advise you on every nuance you require!

They will set you up with the perfect running shoes. I was referred by several people after…read moreinquiring for a good running store on Facebook. I was very happy with the time and attention they gave to me. I bought a great pair of shoes with a 60 day return policy. Be prepared to spend some $. But for good running shoes, it's worth it.

My second visit out to this location was totally an adventure. I liked the level of service given…read moreto me by employee James, that I had to return for that reason. I will not lie, it is quite a long drive from home, so use MapQuest to help navigate a decent path there. New Balance Factory employee James was very thorough in helping me find what my feet needed for my line of work. My selection was a great fit and was also on sale. This location has a variety of shoe selections but a limited clothing and active wear in stock to choose from. Receiving a discount of 2 pairs of shoes made up for how far this location is from home. I look forward to my next visit in the near future.

I recently had an amazing visit to the new balance factory outlet store. I was looking for the new…read more1540 I used this shoe about three years ago they. They discontinued it but remodeled it and came out with the next version now a wonderful assistant named Lorraine helped me out and I needed a lot of help. I have a super wide foot. She help me navigate different styles and sizes after measuring my feet now we finally figured out a size and a width, and she helped me cause I'm gonna have to order the shoe. At the register, I was pleasantly surprised that I got a large discount off the shoe for a sale they had running in the store. And Lorraine was quick to let me know I qualified thank you so much. the young lady who helped me was fabulous And I had a question about my arches and she directed me to a nice insert that I can put in and she reminded me that I have a number of days that I can try out the shoe and even the insert and bring them back if I have a problem for a no charge what a great experience fantastic Help from Lorraine five stars.

I have worked in the construction industry for better than 40 years and have been buying Red Wing…read moreBoots since my 1st year as an electrician. After a recent experience with The Red Wing store on Bell and 59th ave I have purchased my last pair. It's amazing to me how a company has built such a great reputation can hire individuals that have no business being in a customer service roll. Red Wing has a great product but it's not worth dealing with staff that doesn't understand the product or how to deal with a long term client. To Red Wing Corporate thank you to the franchise owner no thank you. Signing off...

Zach was amazing! He's knowledgeable and helped my husband find the best shoe that fit perfectly!…read moreHe also recommended great soles and socks for his needs. Definitely recommend his store!

I came in to exchange a pair of shoes that I felt might be a little too wide. David the store…read moremanager went through all the checks to find the best fit for my foot to cut down on the swimming of my foot inside the shoe. We tried a bunch of shoes and he explained how they all worked to help me find the best one for my active lifestyle. I appreciate all the help I have received since coming to this store. Will always come back here for my foot needs. Thanks again !

This is not a shoe store, it's a shoe subscription place essentially. I spent at least half an hour…read moregoing through the sales pitch of trying to find the perfect set of 3 shoes to subscribe to- for morning, evening and night. The salesman was very pleasant and helpful. They sell only tennis shoes or house shoes. Lacks variety. This is not a reflection of the salesman, but of the business model itself. Not everyone can spend thousands on shoes each year. Though, the house shoes and/or tennis shoes were comfortable.

Would rate this a 0 worse experience. employee was nice when we bought the shoes but when we came…read moreback to return mind u it was bought 5 days ago. The employee said it was worn and didn't let us return it, it was brand new. She was pointing out invisible worn marks. Saying she can't resell them bc the are worn MIND u the are brand new. Recommend u not buying it here.

this location is pretty low-key and has a decent selection despite its size. i came here with my…read moremother and older sister to look for some shoes during the summer, but we never ended up buying anything. however, we did enjoy browsing the store. the customer service at this location is pretty shitty, to put it politely. one of the ladies (i didn't get her name) gave me a bitchy stare as i took a photo of a pair of shoes. it was hella rude, to say the least. you'd think i was attempting to rob the mona lisa with the way she acted.

Came in to get something for a birthday girl that's obsessed with Brighton, they were so sweet!…read moreHelped me pick out the perfect present. Also update: she loved the present and said it was just what she wanted! Wish I remembered the ladies that helped me names so I can shout them out

This Brighton store is located in the Park West Mall. The store is known for their signature…read morehandbags and coin purses. They also carry jewelry, shoes, and accessories. Staff were very friendly and mentioned their sales currently going on. Their tennis shoes were embroidered and quite nice. Shared parking lot.

My wife loved the sandals she bought here. She had a bunion…read moreon her foot and needed a sandal that would not rub against it. She received personalised help and was very satisfied.

Very helpful in finding good shoes to treat various ailments in the foot. They've been in business…read morehere a long time they know what they're doing, and they have shoes that are properly set up with arch support and foot support to treat the maladies of the foot.