Great service, Christian helped me. Store in a gorgeous outdoor shopping mall. They had a lot of…read moreselection for men and women. Value depends on you. I love their shorts and double take heavyweight shirts. I love the zippered pockets in the shorts. My only complaint is they don't offer first responder discount. Lulu does, Alo needs to add this. Store was clean and tidy as always in every Alo store. Thank you Alo!

My Experience with Alo Yoga's Rewards Program and Customer Service…read more I have been a loyal Alo Yoga customer for years and have spent a significant amount of money supporting this brand. Throughout that time, I participated in their rewards program with the understanding that my purchases would allow me to earn points that could later be redeemed for rewards. For several months, I repeatedly checked the rewards section to use the points I had earned, but there were never any meaningful rewards available. I have screenshots documenting that I consistently checked and found no available options. When I contacted customer service, I explained that my concern was not about receiving a discount or a special offer. The issue is that these were rewards I earned through my own purchases and loyalty to the company. I was not asking for a favor or compensation -- I was asking for access to the benefits I earned. Unfortunately, my experience with customer service was extremely disappointing. Instead of addressing the lack of availability and the customer experience issue, I repeatedly received responses referring to terms and conditions and was offered a discount code. A 10% discount does not reflect the value of the purchases and loyalty I have provided over the years, nor does it resolve the issue. I believe customers should be able to trust that loyalty programs provide real and accessible benefits. My concern is the lack of transparency and the feeling that the rewards program was promoted without a realistic opportunity for customers to use the points they earned. After this experience, I no longer feel comfortable supporting the brand. I am sharing my experience so other customers can be aware of what happened and make informed decisions. I hope Alo Yoga takes customer feedback seriously and improves the transparency and accessibility of its rewards program.

If I could I would not even give in star this company is cheating people out of their money and…read moretheir customer service is horrendous. Also never use their website to order. The VIP shit is a scam just wanting to take your money. Once cancelled the points acquired just gets deleted even if they charged you the monthly fee Also they do not ship everything at once and doesn't do anything after trying to contact them on multiple occasions. They don't even offer to refund you cause the shipment is "moving" even though it's been about a month since ordering. I can understand there may be delays but when the refund policy is 30 days from ordering and haven't even gotten the items, it's definitely a scam

I love this place. They have really cool fit wear and great selection for non exerciseread more

I really like the new Urban Outfitters in the Galleria, and it's a bit bigger than their typical…read morelocations. It's well-kept and easy to shop, offering a cool mix of accessories, home goods, and beauty products alongside their clothes. This location always has better stock levels and more variety, and the prices are definitely on the higher side, but their unique aesthetic keeps me coming back.

I just wanted to leave a review because one of the workers today was genuinely so nice and made my…read moreday! I unfortunately didn't catch his name, but he was helping me while I was checking out and was so funny and friendly. He made the whole interaction so much more enjoyable, and I really appreciated his kindness. He definitely deserves recognition! At the same time, I do want to mention that my experience with the manager wearing the green shirt today was completely different. Unfortunately, she was extremely rude and made me feel uncomfortable. I really hope management addresses the way she interacts with customers, because it was disappointing. I mainly wanted to leave this review because the employee who helped me was so sweet and deserves to know that his kindness really stood out to me!

Walked in on the 19th of this month around 6pm, and got a pleasant greeting from Nina and Susana…read more Both very nice, kind and eager to help me. I also noticed that it had a cafe/outdoor seating adjacent to the store. They even offered me a shopping cart and wished me a happy shopping. I did have few things in mind that I have been needing and wanting to get. Where to buy them with great affordable prices? Here at Nordstrom Rack. This was my 1st visit at this store, and will not be the last. I do visit the Glendale area quite often. As I was browsing their aisles, I noticed a lot of items by famous designers, and their sale racks 70 to 75% off. The cashier even offered me 5% discount, if I join their rewards program, so I did. Card is already in the mail. Aisles were easy to navigate and everything was placed in the right places and NOT cramped like some other stores are. I have never encountered any type of a problem in any one of their locations. Bought a lot of things on this visit form practically every department. They have shoes, accessories, cosmetics, women's, men's and kids department, along with kitchen/bathroom essentials. Also, houseware stuff. They have toys and a lot more. Needed underwear in a pack of 6, not in any particular brand, but of course the size has to be right. White color. I also needed a nice pillow. Came in 2. I bought this beautiful, 3 inch heel gray color shoe, to match a light gray short sleeve blouse with rhinestones. I also bought a pair of dark blue color jeans with rhinestones. I guess I had rhinestone fever that day,:-)) Got me this beautiful Summer/Spring blouse with yellow/purple stripes. Saw these fashionable glasses, tried them on and it looked nice on me and complimented my face. Got that too. You can also wear them as prescription glasses. I can never get enough of vases, got a nice flower vase, a fashionable pant/skirt with sequins/diamonds on it (not real diamonds), and it was the last one left. Looked perfect on me! 2 transparent soap dispensers, 2 room sprays, a nice mug with an inspirational message on it. "good vibes only"! One heart shaped crystal Jewelry box that you can use for anything. And a festive decorative Autumn wreath for my door to welcome fall. I believe that's all I got. The store along with the restrooms and dressing rooms were very clean. While waiting in line to check out, got couple of drinks and candy. Ample parking lot and Love Nordstrom Rack!! Thank you all very much!:-))

I bought an expensive shoes that looked worn , I showed it to an employee, ( should've trust my…read moreeyes) she said "it's because many people try them on, that's why it looks worn, so I bought it , tried them at home , and decided to return, because they were not comfortable, but Racks cashier called the manager, manager said I cannot return, because they are worn, he wouldn't except my explanations , made me look like a fool, but lucky me , I found the same employee, who I asked about the shoes earlier, and she told the true story to that idiot manager , so I won and got my refund . Manager said that they don't sell worn shoes, but half of the shoes in that store are worn, so before buying anything , people should take a picture and video, otherwise they will make you swallow their damaged merchandise

Very helpful staff. Some of the seasons favorites that you will see on-line are not in the store or…read moresold out. Not a lot of LARGE sizes available, but they were fast to check other stores to to order them for you and they send with free shipping. Would love to see ore larger sizes 12, 14, 16 available

The customer service at this store is top notch. I also love how clean and organized the store is…read more Shout out to Leslie who helped me process my return and took the time to call another store to check on my size in a sweater I wanted. She was so sweet and went the extra mile! Shout out as well to Nazeth (sp) who immediately offered to open a fitting room for me. Thank you for making my shopping experience so pleasant and smooth!

As a Chinese, UNIQLO is the place I can easily find the dressings that can fit my body shape, it's…read morejust like my convenient shop for clothing. I like UNIQLO, go there at least once per season. I get my underwear, socks, and T-shirts there. The socks are strongly recommended, the Colorful 50 has 50 colors you can select, 4 pairs for $12.90 (used be only $10). Recently, maybe not that recent, it looks like all UNIQLO upgraded their purchasing system. Now you can check out by yourself. The system is very advanced, you don't have to scan the items one by one, you just put all the things you select into the draw and the system will automatically give you the list. Just drop-and-pay, so easy.

Honestly, I look really out of place when I walk into this store, but their socks are the most…read morecomfortable of any pair I've ever tried. Tons of colors to choose from, and they have a deal if you buy 4 pairs. Will always be back for Uniqlo socks!!

I thought this was a very nice alternative to other shops selling similar, but not the same kind of…read morelingerie and sleepwear. Savage x Fenty was promoted as being inclusive and definitely was. I didn't check out the men's line, but was told by my husband that there were men's pajamas in many sizes, including plus size. I felt that the customer service was good. I was greeted upon entry, asked if I needed assistance, and a fitting room was opened for me immediately after I requested one. The employee helping me was able to quickly search on a laptop for the availability of a size I wanted. Compared to other shops and boutiques, I preferred the styles here. I think Robin Fenty (aka Rihanna) clearly had a smart idea with her brick-and-mortar store. I haven't checked the online store but shopping online could be convenient. At the time I went, there was a sale so the prices seemed good.

They are currently having a 50% off sale, so hurry!…read more The store is a good size; there was so much to see. The men's section was just as vast as the women's section. I appreciate the inclusivity of the plus-size mannequins. The staff was welcoming and informed me about the 50% off sale. I don't know how long it lasts, but hopefully, it will last through Christmas. I'll be coming back to do some Christmas shopping.

DO NOT SHOP ONLINE!!! False advertising of FREE RETURNS and GASLIGHTING by customer service aka…read more"concierge"! They included a letter stating free returns with my order and their website automated chat also stated that returns are free, but when I contacted customer service they said that was last year's policy and refused to honor. This is what the "concierge" wrote to me when I sent them a photo of the letter included with my order. "To clarify, the free return mentioned applies when you choose an exchange option. For returns processed as a refund to the original payment method, an $8 return fee is deducted, in line with our current returns policy. We understand how the wording may have caused confusion, and we truly appreciate you bringing this to our attention." Thanks for victim blaming and calling it my confusion, but free return is what the letter states. This is what their website AI agent states.. "US domestic customers: Use this portal to initiate a return and receive a free USPS label: https://aninebing.myshopify.com/apps/returns https://aninebing.myshopify.com/apps/returns. Simply click "Drop off at Post Office". Free returns and exchanges are offered for full-price purchases within 14 days of receiving your order, provided the merchandise is unworn and unwashed. " Even after emailing back and forth 5-6 times, the concierge wouldn't honor their advertised free return. Never again Anine Bing!!!

The customer service at this store is top-notch. I love coming here to try on clothes when I'm…read moreunsure about the size. Sometimes they have items in stock at the store that are sold out online, so it's always a good idea to give them a call and check.