I have been coming to Sage for all my waxing for several years. Sage is really wonderful. Sage is…read moreon time and she always does a superb job! Oh my, very sorry but I typed in Jade originally and I meant Sage! Sage is the aesthetician that I see! Thank you for understanding my error!

I arrived two minutes late and felt like I was being looked down upon by the front desk girl for…read moredoing so. So my appointment started off on the wrong foot My wax was then done by Kaitlynn, and the conversation during it felt very uncomfortable. I felt judged when talking about my family (she asked questions about them) due to her tone of voice, and the wax felt very rushed. When I got home, I saw that she missed a couple spots which is obviously very frustrating. I will not be coming back.

Service is outstanding and accommodating. Love the way Jazmin takes her time and care on my…read moredaughter's brows. I'll be visiting soon and bring my Aunt for a visit as well

I actually recommended Downtown Sugar to a neighbor last night!…read more Thank You for your awesome service! It's great to have this service in Santa Ana.

I came in a few weeks ago and Sam did an amazing job on my eyebrows. I was very nervous because I…read morehave had other places thread them much thinner than I wanted but she listened and delivered! She was very sweet as well. I was a bit nervous that the color was so dark because it was my first time but she assured me the color would neutralize (I got a tint) and it did, and it looks amazing! I will be back. Before and after photos attached

This place is horrible. They don't know how to thread at all. From the moment I walked in, I…read morealready had a bad feeling. The owner is not friendly or welcoming, and the service reflects that. My mom and I both got full‑face threading, but the girls who worked on us clearly didn't know what they were doing. I even told her that I didn't feel the hairs being pulled out while she was threading, but she ignored my concerns, same with my mom. When we got home, the hair on my face was still there. It honestly feels like I paid for nothing. They finished a full face in less than 10 minutes, which has never happened at any other threading place I've been to. My daughter also got her eyebrows done, and they gave her a horrible shape. I would never come back and would not recommend this place to anyone. I have paid a total of $102 for the worst service ever. This place has changed ownership, and the girls who used to work here are no longer there, and it really shows.

Satik and Lilit are truly an amazing (mother-daughter) duo. You can tell how much care and passion…read morethey put into creating a welcoming, relaxing, and personalized experience for clients. They are both incredibly kind, professional, and genuinely make you feel cared for. I'm currently signed up for the Facial Membership and look forward to my monthly facials with Satik. I cannot recommend Satik enough for your skincare needs. Every facial is such a relaxing experience, and Satik has the sweetest, most caring, and peaceful energy. She takes the time to understand your skin, makes you feel comfortable, and creates an experience that feels both luxurious and personalized. Satik truly loves what she does, and that passion comes through in every appointment. My skin always feels refreshed, hydrated, and glowing afterward.

I am SO glad I found Satik. She is amazing. Her expertise is unmatched and she is so kind and…read morefunny! My skin is glowing. It's a beautiful spa in Old Town Tustin and Lilly at the front desk is great too. Highly recommend!

I scheduled an underarm wax appointment, but unfortunately woke up the morning of my appointment…read morefeeling ill. The clinician called me to ask if I could come in early and I said yes hoping to be feeling better but as I began to work on some things at home I felt worse and worse. (I just found out I have Covid). I attempted to reschedule through Vagaro, but because my appointment was less than six hours away, the system would not allow me to do so. I called the salon and was informed by a staff member that I would be charged a $10 cancellation fee despite being sick and wanting to reschedule rather than cancel outright. Since my service was only an underarm wax, the fee amounted to approximately 40% of the total service cost. I asked whether an exception could be made given the circumstances, but was told it was the "manager's policy." The response felt very scripted and lacked any empathy for the situation. I ultimately agreed to pay the fee, but asked that the manager be informed they had lost a customer over $10. Unfortunately, the experience became even more disappointing. The manager, Sarah, called me after I had already explained that I was sick and wanted to discuss the situation. I was really not feeling well and did not appreciate receiving a call to discuss this further. I told the manager that, because I wasn't feeling well, the only discussion I was interested in having was whether the cancellation fee would be refunded. Instead of addressing my concern, Sarah ended the call abruptly by HANGING UP ON ME. I understand that businesses have cancellation policies, but customer service and compassion matter. A little flexibility for a client who woke up sick and was trying to reschedule, not avoid paying, would have gone a long way. Instead, I was charged a fee that represented a significant portion of the service cost and was treated in a way that ensured I won't be returning. If you book here, just be aware that if you wake up sick on the day of your appointment, you should expect the cancellation fee to be enforced regardless of the circumstances.

Drove by, called in and made a same day appointment. They were super nice and very accommodating. I…read morewas very pregnant going in and so expected my Brazilian to be painful cause it's super sensitive down there when pregnant. But it was quite pleasant and not painful at all! Very clean facilities as well. 10/10 highly recommend

This is the ONLY place I will ever recommend to people. I've been going to Katie for over 5 years…read morenow and I will NEVER go anywhere else. She is not only a phenomenal waxer, she is one of the most amazing people I know. When I got an at home wax kit to try to wax my upper lip myself, I struggled sooo much. I told Katie and she went over a couple tips and tricks at the end of my appointment that saved me from throwing $25 in the trash. Katie is so friendly and kind. I am ALWAYS happy to visit her and her studio. If you're nervous, just bring up music and concerts and the conversation will distract you from any nerves or pain! I would give her a million stars if I could!!!

First time coming to Katie and had the best experience of getting wax!! She's so sweet and…read moreknowledgeable about everything, her studio has a great vibe.. Definitely recommend her, and definitely coming back!

I was taken care of by Sona. What I appreciate most is her attention to detail and consistency. She…read morenever rushes the appointment, and I always leave feeling more confident. The prices are reasonable, and the customer service is outstanding. If you're looking for someone who truly knows eyebrow threading and provides excellent service, I highly recommend Sandy's Threading & Beauty. I'll definitely keep coming back! Mae B.

They do wonderful work! I got my eyebrows threaded and she worked super fast and the space is clean.read more

I've been seeing Shirley for more than a decade, and she is hands down THE best in the business. A…read morebikini wax can easily be uncomfortable, but Shirley is so professional, fast, and skilled that she makes the whole experience completely stress-free. Her room is clean and calming. She really knows her stuff and makes you feel right at home. 10/10 recommendation! I genuinely look forward to my appts because I love getting to chat with her. She's the sweetest!

I've been coming to Shirley for years and now my kids do too. She's amazing! Absolutely love our…read moreeyebrows when she's done and she's the sweetest person. Parking here is great, she's flexible with hours and pricing is good. 100% recommend.

Everything!!! My wife went there and she was so impressed with every aspect of the service!read more

WOW - beyond impressed and pleased with my spray tan. Still looks perfect, 6 days later on…read morevacation! The owner is super sweet and professional. Will definitely be booking again!

First time waxing with Ronda. She was able to squeeze me in last minute for a desperately needed…read morewax Her place is cozy, relaxing and inviting. She not only waxes, but also offers facials. For the month of March she's also having a steal of a deal for a Facelift in an Hour facial! You can buy (for steal of $100) and book for a future date/special occasion! I'll be back Friday for my facial and I can't wait! I'll definitely be back for my maintenance wax as well! Be sure to text her for an appointment!

I've been seeing Ronda consistently since 2018. I can't believe it's been 6 years since I first…read morediscovered her. I started out with just getting my brows waxed, tinted and lip wax. Now I get my brows waxed, tinted, my lip waxed, under arms waxed, a full Brazilian and half leg wax. There is no one else I trust more then Ronda when it comes to my waxes. She really takes her time and makes sure to gets the roots so it doesn't grow back too faster then it should. Her salon is clean, comfortable and private. Ladies, I highly recommend getting your underarms wax! It's so worth it and I don't plan to ever going back to shaving them. Ronda's a wonderful person and highly recommend her! She has also made great recommendations for dermalogica and PCA Skincare for my skin's needs in which you can also purchase products from her. My skin definitely looks amazing and I get so many compliments on it! SHE IS definitely the holy grail of an aesthetician!