Prabina is great and takes her time doing my brows. Other…read moreplaces I've gone to try to rush and finish in 5 minutes to get to the next person. And that ends up in uneven brows or mistakes. This place is great for someone who actually wants their brows to look nice and symmetrical. If you're looking for someone to do your brows in 5 minutes to get you out, this is not it. So yes there can be a wait sometimes. But it's worth the wait.

Jina is such a sweetheart. I told her how I dread threading but I know the benefits over waxing…read more She was so caring and careful. She apologized for needing to wipe some of my make up and she didn't even have to mention it. She is a hard working mama and I've been coming back ever since she helped me. I strongly recommend this place and her services for sure.

This is one of those times searching Yelp helped me find an amazing business…read more Linda is fun, friendly, does great work, and makes the experience of getting body hair ripped out of one's body a great time. Highly recommend. Even with money being tight lately, this is one thing I will continue to spend on because she's that good.

I booked with Linda about 3 years ago at her previous wax studio and have been following her since…read more Not only is she professional and efficient with her craft but is also welcoming, friendly and will make you feel comfortable! The studio is always clean and well-decorated to fit her vintage gatsby vibe. I always look forward to appointments because it just feels like i'm catching up with a good friend and chatting is a good distraction for minimal pain of waxing. Linda is truly one of the most genuine and kind people I have ever met so I really recommend booking that appointment even if you're an anxious person.

I am disappointed with my experience, as this is now the second time my reservation has been…read morecanceled just 30 minutes before the scheduled appointment. While I understand that unforeseen circumstances can happen, last minute cancellations like this are highly inconvenient and disruptive. What makes this situation frustrating is the strict enforcement of the company's cancellation policy, which charges customers a 50% fee when canceling less than 24hrs in advance. It is only fair that the same level of accountability be upheld on both sides. Customers are expected to respect the policy, and in return, the business should demonstrate the same consideration and reliability. Not be compensated with a $5 discount. When if I had canceled the appointment would have been charged $30. Experiencing this issue more than once concerns me about their consistency and professionalism. I hope improvements are made to better manage scheduling or compensation.

I am beyond devastated. Worst experience ever. From start to finish. I don't know where to begin…read more This was my second time back at Sugar and Glow in Downey after many years of having a bad first experience. The few times I've been sugared here have been the most painful experiences. I've been getting sugared ( Brazilians) to be specific FOR YEARS so im no newby to the pain. I didn't decide to leave a review of my experience up until now because at the least, on my first experience I received exceptional customer service. Today just left me feeling really devastated. The customer service with Sugarist Kathy was shocking. I don't understand how someone in this type of field could be so unwelcoming and careless. It felt like she did not want to be there. She did not bother to introduce herself kindly or interact with me in any kind of way. She seemed very annoyed. She didn't care to make me feel welcomed or comfortable in such an intimate service. During the service I expressed to her that she was going too fast for me as I was in extreme pain from the way she was applying the sugar on my skin to the yanking of the hair. She stated that it was because I was on my cycle and because my hair was extremely long, now I understand it was long but like I said im not a newby to the pain of a Brazilian. She could've responded in a more understanding way. It just was not a pleasant experience for me from the moment she came out to get me from the lobby because of the customer service. I don't know if I got her on a bad day, but I wouldn't want any girl to experience the treatment that I did today. Sugar and Glow I hope you reiterate to your staff how important it is to make clients feel welcomed and comfortable, and to simply be kind and friendly, basic human decency. Specially for the price we are paying for these services. I left devastated..

5 stars!! I love my tan!! Crystal is the best! The vibe was definitely there good playlist super…read moreclean she explained everything and mixes the color to match your skin I am in love I will be back frequently!! Recommended 10 out of 10!!!!!

Crystal is the best!! I requested a last minute session before my vacation and she was able to fit…read moreme in. This was only my second time getting a spray tan so I was a little nervous. Crystal talked me through everything step by step and made me feel super comfortable. I would recommend her over and over again!

She's the best! I've been going to her for over maybe 2 and a half years and she honestly does a…read moregreat job! I recently also got my brows done by her and I never let anyone touch my brows. She shaped and tinted them and they look amazing.

Ariceli is the best! She's so easy to talk to and makes me feel so at ease. I always look forward…read moreto my appointments to both catch up and get myself feeling sexy again.

Everything about this place is amazing. I've been to honeybloom for my lips and chanthini for a…read morefacial. I never had a facial before and she walked me through the whole thing and answered any questions i had. It was such a nice experience. My skin feel so amazing and looks so much brighter?! I Will definitely be a permanent/long term customer.

Had an amazing facial at Moonlight Beauty Bar. Berlin did such an amazing job. My skin feels so…read morefresh and rejuvenated. The hydro jelly mask was so relaxing and left my skin feeling so hydrated and soft. The whole experience was just so relaxing. I cannot wait to go back and try all the other services they offer.

I've been a loyal client of Kody and Mai for over 16 years, ever since they opened their very first…read moresalon in the San Fernando Valley. I've followed them to their second location and now to their beautiful salon at Starlight because they're simply the best. That should tell you everything--you don't stay with a nail salon for 16 years unless they're consistently amazing. I even drive from Palmdale, and now that I spend time in San Francisco, I still make it a point to come back whenever I can because no one else compares. Kody and Mai have built an incredible team. Tina, Ana, and Mai are all exceptionally talented and take so much pride in their work. Whether I'm getting a manicure, pedicure, or full set, they are always meticulous, gentle, and pay attention to every little detail. Their work is beautiful, long-lasting, and the salon is always clean and welcoming. What keeps me coming back year after year isn't just the quality of their work--it's the people. Kody and Mai truly care about their clients, and they've created such a warm, friendly environment. They treat everyone like family, and you can tell they genuinely love what they do. If you're looking for a nail salon that consistently delivers outstanding quality, cleanliness, and customer service, I can't recommend them enough. They've earned my trust and loyalty for over 16 years, and I wouldn't go anywhere else.

Love them, it's my second time coming here. I accidentally broke my pinky a week later and they…read morefixed it right away. They were fast about it and with great service

The owner and Becca are amazing. I received EMS, cavitation services and a personalized hydration…read morefacial. Not only is the facility beautiful and it looks like ur stepping into a modern high end hip salon but it smells good and is so clean. I literally vibed out with Becca during my facial. Totally worth it. Pricing is great and honestly I don't even know how I got home I was so relaxed.

Becca is sincere and knowledgeable! I really enjoyed my first time wax with her. I'll be coming…read moreback :) she clearly advises what she is going to do prior to starting her work and advised how to care for my skin moving forward. The music playing was great too.

If you're looking for an amazing waxer, book with **Bree**! She's there **Thursday through…read moreSunday**, and I can't recommend her enough. From the moment you walk in, she creates such a comfortable, welcoming vibe--it honestly feels like a free therapy session while you're getting waxed! She's incredibly detailed, makes the experience as painless as possible, and always takes her time to make sure everything is perfect. One thing to keep in mind: they do have a cancellation policy where you'll be charged **50% of the service** if you don't cancel at least **24 hours in advance**, which I think is completely fair because it respects their time. My only suggestion is to keep an eye on your appointments. The receptionist has auto-booked me before, so I recommend booking on your own schedule and double-checking your upcoming appointments so you don't get caught off guard. Overall, I absolutely love Bree and highly recommend booking with her. You won't regret it!

More often than not I come to this location because the prices are good compared to other…read morelocations.. today's experience wasn't great! The front desk lady with long hair, still wearing Halloween nails doesn't seem like she wants to be working, very monotone when greeting... it doesn't feel welcoming when you enter the establishment should check her attitude, but maybe she had a long day-- waiting longer than your appointment time and seeing other people that just walked In go ahead of you can make the day longer. You make an appointment and you still wait over 15 minutes for your wax service even if you check in early or on time isn't great. European Wax Center has a Late Policy Form Stating if you're 9 minutes late you will be marked as a no show, what happens when they don't respect your appointment time ? So if you have time to waste or if you want to sit around smelling wax then book here.

This review is long overdue. I've been going to Alicia since she had her own room in the little…read moreshop in Downey by 2nd St. (since 2016) For all of you who've never been waxed, let me tell you, Alicia is wonderful. She's the first person I went to and she does a wonderful job at making the entire process as painless as it can be. She also talks to you which is a lovely distraction! Lol ( I always take a couple Tylenol before I go) I've also been going to Gisselle for her facials and she also does a great job. She is very good at getting you in and my skin looks great when I leave. :)

Amazing service, the vibe is always right, I try to come once a month to get my waxing done by…read moreGiselle. I've been coming here for over 6 years now. Come and see for yourself, you won't regret it. Pricing is actually very affordable too. Thanks for always keeping me smooth and silky Giselle